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Mercure Jakarta Pantai Indah Kapuk

Traveler (265)
Room & Suite (58)
Video (2)

About

Location
Cleanliness
Service
Value
Mercure Jakarta Pantai Indah Kapuk is a midscale hotel located conveniently at the most popular area in North Jakarta. With direct connection to PIK Avenue Mall and only 15-min drive from the airport, it offers 240 rooms and suites that are designed for modern business and leisure travellers. Facilities include an all-day dining restaurant, 5 meeting rooms, swimming pool, gym and kids club.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Stay Longer, Save More
274Reviews
7Q+A
13Room tips
Traveler rating
  • 219
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  • 12
  • 5
  • 3
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Popular mentions
Make sure you have a mask on as the hotel uses a cleaner powered by a gasoline fuel. They use it to clean the trees in lobby, bathroom and elevator. You know it's bad when the people working in the lobby have to cover their mouth and nose. If you can get past this, the room was
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Response from MercureJktPIK, Manager at Mercure Jakarta Pantai Indah Kapuk
Responded 3 days ago
Dear EdwinT502, Thank you for your review. We would like to inform all readers and guests that nobody has to wear mask in our hotel as a scheduled pest control fumigation was performed at midnight. This is done regularly to ensure that the hotel premise is safe from unwelcome insects for our guests and staff at all times. Once again thank you for taking the time to share this feedback. Best regards, Mercure Jakarta Pantai Indah Kapuk
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Hotel's Favorite
It was really a wonderful time to staying in here. Big much thank you to Mrs.Maya from reservation department who take care all of my reservation details until i come to the hotel and Mr.Ricky in the reception section for his warm welcome and really nice hospitality upon Check
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Response from MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk
Responded Jan 20, 2019
Dear Alexanderharun7, Thank you so much for rating us with five bubble review. Glad to know that you had a wonderful experience with us right from making reservation all the way until your departure. Your positive comments about the hotel's facilities, views and also the level of service are much appreciated. I have shared this review with Maya, Ricky and the whole team. We look forward to welcoming you again soon. Once again, thank you for taking the time to review us. Best regards, Alexander Poindl General Manager
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Stay for just one nite but it’s so great. Clean room and fresh. Staff was so excellent and helpful. Roy at concierge who handle our luggage to the room is very polite and friendly. He not only bring our luggage but his very informative to tell us about hotel itself. Breakfast
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Response from MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk
Responded 1 week ago
Dear Shara3110, Thank you for rating us with five bubbles. Glad to know that you enjoyed the stay with us, especially for the excellent level of service by the team, clean room and fresh. Your kind comment on the breakfast experience at NSNTR Restaurant is very encouraging. This review has been shared with Roy and the whole team. We look forward to welcoming you again soon. Best regards, Alexander Poindl General Manager
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Special thanks for Mr. Dosen and Fajar. Services Particulary from all staff, Menu breakfast his many choices, Close to shopping mall and Good place for " Me Time ". Thank you so much for Excellent Service
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Response from MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk
Responded 1 week ago
Dear WinaK18, Thank you for this five bubble review. We are very delighted to know that you enjoyed the level of services, especially by Dosen and Fajar. Your kind comment on the breakfast experience at NSNTR Restaurant is also very encouraging. Once again thank you for taking the time to review us. We hope to welcome you again soon. Best regards, Alexander Poindl General Manager
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wow..!! i stay in great hotel For work , the rooms are some of the beautiful design , new and clean. The staff are friendly and great with a smile, special to mr Gunardi so very helpful i do enjoy chit chating with him plus he can speak chinese language . Good location For food
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Response from MercureJktPIK, General Manager at Mercure Jakarta Pantai Indah Kapuk
Responded 2 weeks ago
Dear kelvin386, Thank you for this five bubble review. Glad to know that you enjoyed the room with its design and cleanliness. Your mention of Gunardi is much appreciated and has been shared with him and the team for the great experience at NSNTR Restaurant. We hope to welcome you again soon. Best regards, Alexander Poindl General Manager
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Previous
Dear costal3516, Please be informed that complimentary Wi-Fi internet access is offered in both guestrooms and public areas. Upon check-in, an instruction will be shared with you on how to access this. Please do not hesitate to reach us again for more assistance. Hope to welcome you soon. Regards, Mercure Jakarta Pantai Indah Kapuk
0 votes
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Apakah ada coneccting rooms?
Tersedia Connecting Room (Superior Room), 1 kamar King, 1 Kamar Twin.
2 votes
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Apakah ada coneccting rooms?
Not sure.
0 votes
Selamat pagi iancen. Hotel kami baru saja dibuka 8 hari yang lalu. Kami berharap mendapatkan review dalam waktu dekat, termasuk dari Anda saat menginap nanti. Untuk 2 dewasa dan 2 anak di bawah usia 6 tahun, kami rekomendasikan 2 kamar tipe Superior atau 1 Suite. Connecting room tersedia tergantung ketersediaan. Terima kasih.
0 votes
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12
"top service"
"Corner suites are large ans sunny"
"High Floor"
"Highest floor..."
"Choose High floor with housing view , more quiter"
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123
PRICE RANGE
$66 - $95 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
ibis Styles Jakarta PIK Avenue
LOCATION
IndonesiaJavaJakartaPenjaringan
NUMBER OF ROOMS
240
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