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Hotel Indonesia Kempinski

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#10 of 419 Hotels in Jakarta
Certificate of Excellence
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Hotel Indonesia Kempinski
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842 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Gurgaon
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Great property that was recommended by my colleagues. After I checked out and was dropped to the airport, I realized that I had left my passport in the safe-deposit in the room. I called the hotel, was connected to the duty manager (I think his name was Mr Arif) who took out my pouch and put in a taxi to... More 

Helpful?
Thank Happyamit
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This was my first visit to Jakarta and was recommend to the kempinski, the hotel lived up to all expectations. The staff were all very friendly and helpful. The location was also very good having direct access into a shopping mall. I would definitely recommend

Helpful?
Thank Mandy R
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arriving late after a long trip, we were welcomed by very professional and friendly staff that assisted us with every special request we had for our upcoming trip through Indonesia. We had to decide to either wind down in the in-room bathtub with lit fountain views, in the hot jacuzzi on the roof top or in the swimming pool with... More 

Helpful?
Thank nandabear
Accra, Ghana
Level Contributor
269 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had the pleasure to stay in Kempinski hotel Indonesia for 3 nights recently. From the warm welcome received and the fond farewell the Kempinski experience is one we won't forget. Their culinary offerings were amazing. Oku, Paulaner and signature are not to be missed. A special thank to Ibu yeni for a warm welcome at breakfast each morning. Apologies... More 

Helpful?
Thank wayan1969
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Wayan1969, Thank you for taking the time to share with us and write this wonderful review on TripAdvisor. We are delighted to know that we managed to provide you a memorable stay and appreciate your positive comments especially in regards to our dishes in various restaurants, our spacious room, the hotel facilities as well as our great location. Your... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and family had a wonderful dinner, all the varian of the foods was amazing, thanks for the Manager and Team, all of you doing the great job, very memorable, l love the buffets section, especially bakmi ayam n dessert...wow...

Helpful?
Thank Emoaja N
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Dear Emoaja N, Thank you very much for visiting Signatures Restaurant. We are glad to learn that you had a wonderful dining experience with us and appreciate your compliments about the variety menu on our buffet as well as the excellent service extended to you by the team​. We hope to welcome you back to Signatures Restaurant in the near... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Excellent service at signature Resturant especially by sahat !! Made the morning breakfast special experience for me and other guest . What ever I needed the special order was provided in timely manner . Personalised service & understanding the need of customer . First meal of day if good then whole day goes good ...thanks to staff especially Sahat

Helpful?
Thank Harry S
KempinskiHotelJKT, Manager at Hotel Indonesia Kempinski, responded to this review

Dear Harry S, Thank you for taking the time to share your review on TripAdvisor. It gave me great pleasure to read how much you enjoyed your dining at Signatures Restaurant with the service extended by our team member, Mr. Sahat exceeding your expectations. I will definitely bring forward your compliments to all team members, especially to Mr. Sahat, as... More 

Warsaw, Poland
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I am truly impressed by Kempinski Hotel in Jakarta and left it with warm memories. Myself and my team were on business trip and all 4 of us got a free upgrade for rooms. It was very nice surprise, since the room exceeded my expectations. It was very clean, nicely designed and felt really cozy. Bed was one of the... More 

Helpful?
Thank humigbird
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Humigbrid, Thank you for the time you took to share such an amazing review with us and the readers of TripAdvisor. We are very pleased that you had an enjoyable stay with us. Your compliments about the room features, the attentive and friendliness service extended by our team member are highly appreciated. I have shared your comment already with... More 

Mumbai, Maharashtra, India
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

As a business traveler, I am always in need of the best facilities when hopping from one city to the next. Functional service and great hospitality at hygiene level, Indonesia Kempinski hotel has great cleanliness with great ambience. Plus the location of hotel is quite central and accessible to malls, foods places, and other recreational places. Really great experience.

Helpful?
Thank inderkaul
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Inderkaul, Thank you for taking the time to share your feedback regarding your recent stay with Hotel Indonesia Kempinski Jakarta. We are delighted to hear that you are thoroughly satisfied with the cleanliness in the hotel, the friendliness and professional service extended by our team member, the hotel ambiance as well as our convenient location which is adjacent to... More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Ambience is good. Room is nice and comfortable. Staff highly professional and friendly. Facilities are good. I had good stay. Breakfast option is good. I'm not picky and nothing to find fault with. Classy place to stay. Very nice

Helpful?
Thank Ada L
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Ada L, Thank you very much for your wonderful feedback and we are very happy to hear that you had an enjoyable stay with us here at Hotel Indonesia Kempinski Jakarta. Your comments about the hotel ambiance, the room, facilities as well as the wide selection on breakfast menu are highly appreciated. I am also very proud to hear... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel has decent and large rooms. The corridors were run down with wallpapers peeling off and different colour wallpapers. The location is great and breakfast was quite good. Went to the presidential pent house and it was hot, the ac was broken and the decor was horrible.

Helpful?
Thank Liaspace
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Liaspace, Thank you for taking the time to share your review on TripAdvisor. It is a pleasure to hear that the hotel location, our spacious room and the breakfast selection met your expectations. On the other hand, we were saddened to read regarding the shortcoming in the room that you experienced during your recent stay as well as the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities include 6 meeting rooms, a SPA & fitness center as well as an outdoor swimming pool. The hotel comprises a lounge bar, a rooftop cafe along with a chocolate confectionary and a delicatessen shop. Hotel Indonesia Kempinski Jakarta also offers 3 restaurants from international buffet and traditional German food to Italian fine dining. ... more   less 

Additional Information about Hotel Indonesia Kempinski

Address: Jln. M.H. Thamrin No. 1, Jakarta 10110, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $199 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hotwire, Odigeo, Orbitz, HotelTravel.com, Travelocity and Agoda so you can book your Hotel Indonesia Kempinski reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Family Hotel in Jakarta
#6 Business Hotel in Jakarta
#9 Spa Hotel in Jakarta
#10 Luxury Hotel in Jakarta
#11 Romantic Hotel in Jakarta
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