Hotel Indonesia Kempinski
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Jl. M.H. Thamrin no. 1 Central Jakarta, Jakarta 10110 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (690)
Dining (231)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indonesia Kempinski
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#57 of 1,058 hotels in Jakarta
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities include 6 meeting rooms, a SPA & fitness center as well as an outdoor swimming pool. The hotel comprises a lounge bar, a rooftop cafe along with a chocolate confectionary and a delicatessen shop. Hotel Indonesia Kempinski Jakarta also offers 3 restaurants from international buffet and traditional German food to Japanese premium restaurant.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Indoor play area for children
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Hot tub
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Massage chair
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Chinese, Indonesian
Location
Full view
95Great for walkers
Grade: 95 out of 100
362Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
1,601Reviews15Q+A100Room tips
Reviews
Traveler rating
- 1,115
- 341
- 78
- 34
- 33
Time of year
Traveler type
Language
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Selected filters
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- English
Popular mentions
+1
Since held by kempinski, hotel Indonesia became luxury hotel. Icon of Jakarta become important for business meeting. If you live here, you don't have get lost in the city. You can walk to MRT, TransJakarta and taxi. Don't worry about food, behind hotel you can see night food.
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Date of stay: April 2021Trip type: Traveled on business
Helpful
Response from HI Kempinski Jakarta, Manajer Umum at Hotel Indonesia Kempinski
Responded 6 days ago
Dear Djakarta98, We would love to express our gratitude towards you for spending your time to write a great feedback for us via Trip Advisor. It is with our utmost pleasure to learn that you had a memorable experience in our hotel, especially because of our strategic location. My team and I look forward to welcoming you back again for more exciting experiences. Should there be anything else we can do to make your upcoming visit more enjoyable than ever, please do let us know. Best regards, Sjefke Jansen General Manager
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1 waitress named SYEMA was very excellent. I had breakfast and some people ignored my order (I ordered mineral water & cappuccino) but she responded to me quickly and brought my orders straight.. TWICE! I paid attention to her and I saw some guests were quite pleased with her service either. She looked so much like TASYA FARASYA and that is why it was so easy to found her when needed SYEMA ROCKS!
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Date of stay: April 2021Trip type: Traveled as a couple
Helpful
Response from HI Kempinski Jakarta, Manajer Umum at Hotel Indonesia Kempinski
Responded 1 week ago
Dear 814talithacc, Thank you for staying at Hotel Indonesia Kempinski Jakarta. We would like to express our gratitude for this positive review that you wrote about us on Trip Advisor. It is our utmost pleasure to learn that you had a remarkable experience while staying with us and satisfied with the services that has been delivered by one of our staff, Syema. It would be our greatest pleasure to be able to welcome you again at Hotel Indonesia Kempinski Jakarta. Should there be anything else we can do to make your upcoming visit more enjoyable than ever, please feel free to contact me. Best regards, Sjefke Jansen General Manager
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We stayed at Grand Deluxe Twin for a night on the weekday, just before the Easter break. It was a lovely room, big, clean, and lovely view of Bundaran HI. Huge bathroom with bathtub overlooking outside, separate shower and toilet. The two twin beds accommodate me, my husband, and our 2 kids just fine. Great breakfast choices and the tables are located safely apart from each other. The swimming pool is standard, but the kids had fun time there. Need to make a booking before hand to make sure it wasn't over crowded. We chose an odd time to swim and there was only another family in the swimming pool, plenty of space. There's a whirl pool and gym too but we didn't go in. All the staffs we met were very accommodating and friendly. Overall, it was a nice needed break in this pandemic, and throughout we felt safe, the hotel enforces good safety hygiene.…
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Date of stay: April 2021
Rooms
Location
Service
Helpful
Response from HI Kempinski Jakarta, Manajer Umum at Hotel Indonesia Kempinski
Responded 2 weeks ago
Dear jebu596, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us via Trip Advisor. We are very pleased to learn that you’ve received excellent services from our staffs during your stay and you enjoyed everything from Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staffs had been forwarded to everyone in the team. Your very kind words are undoubtedly becoming great motivation for all of us to serve our best at all time. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
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Meet my expectation specially in cleanliness, Completely different from Kempinski Bali. The staff were polite and very warm. Nearby biggest shopping malls, so no need to walk too far. The layout of the room were nice.
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Date of stay: March 2021Trip type: Traveled with family
Helpful
Response from HI Kempinski Jakarta, Manajer Umum at Hotel Indonesia Kempinski
Responded 3 weeks ago
Dear mfonggono, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us via Trip Advisor. We are very pleased to learn that you had a wonderful experience while staying with us and satisfied with our rooms and our attentive staff. Our hotel is indeed located at the heart of Jakarta and central business district with convenient access to and from public transportation facilities. Moreover, being adjacent to Grand Indonesia Shopping Mall, our hotel has limitless shopping experience and dining options. It would be our greatest pleasure to be able to welcome you again at Hotel Indonesia Kempinski Jakarta. Should there be anything else we can do to make your upcoming visit more enjoyable than ever, please feel free to contact me. Best regards, Sjefke Jansen General Manager
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after 1 year just stay at home due to covid situation, finally me and my fams decided to go stay cation for 1 night. It was a wonderful staycation. We booked for grand deluxe room, the room was big and nice. I brought my 2 kids, they were happy and very comfortable with the room. the bath up with bundaran HI view was perfect. This hotel have a good standard for covid prevention. All room has been sanitized before we check in. Definitely will stay in this hotel again.
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Date of stay: March 2021Trip type: Traveled with family
Helpful
Response from HI Kempinski Jakarta, Manajer Umum at Hotel Indonesia Kempinski
Responded 3 weeks ago
Dear 168husnulh, Thank you for staying at Hotel Indonesia Kempinski Jakarta. We would like to express our gratitude for this positive and detailed review that you wrote about us on Trip Advisor. It is our utmost pleasure to learn that you had a remarkable experience while staying with us and satisfied with our rooms and the health protocols that is implemented at our hotel. Furthermore, we are very glad that our staffs, have delivered their best services to you. Your feedback about the noise from the other rooms have been duly noted. It would be our greatest pleasure to be able to welcome you again at Hotel Indonesia Kempinski Jakarta. Should there be anything else we can do to make your upcoming visit more enjoyable than ever, please feel free to contact me. Best regards, Sjefke Jansen General Manager
Read more
PRICE RANGE
$117 - $244 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
289
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Claim Your Listing Frequently Asked Questions about Hotel Indonesia Kempinski
Which popular attractions are close to Hotel Indonesia Kempinski?
Nearby attractions include Grand Indonesia Mall (0.1 miles), Plaza Indonesia (0.1 miles), and Alun Alun Indonesia (0.2 miles).
What are some of the property amenities at Hotel Indonesia Kempinski?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Indonesia Kempinski?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indonesia Kempinski?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Indonesia Kempinski?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hotel Indonesia Kempinski?
Conveniently located restaurants include Kahyangan Restaurant, Signatures Restaurant, and OKU.
Are there opportunities to exercise at Hotel Indonesia Kempinski?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Indonesia Kempinski have an airport shuttle?
Yes, Hotel Indonesia Kempinski offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Indonesia Kempinski?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indonesia Kempinski offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Indonesia Kempinski?
The staff speaks multiple languages, including English, Chinese, and Indonesian.