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Hotel Indonesia Kempinski

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#10 of 424 Hotels in Jakarta
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860 Reviews from our TripAdvisor Community

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Showing 692: English reviews
Jakarta, Indonesia
Level Contributor
77 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked via telephone for weekend promo. We arrived at 3pm and unfortunately they hotel was very busy due to events (wedding) as a result our room was not ready. We waited an hour or so until our room is ready. Our room was the Deluxe Room at level 3. No good view from our window as it was only... More 

Helpful?
Thank Jess317
Bangkok
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Check-in/ Check out: 5 stars Fast and efficient process. Both check-in and check out took me less than 3 minutes Service: 5 stars Staff are well trained. I had a warm welcome the moment I step in the hotel. They are very helpful and always smiling, asking if I need anything else or any help. Overall hotel: 4 stars Good... More 

Helpful?
Thank Little_Sea_Mom
Colombo
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for one night and the service delivery and the staff friendliness exemplary. Location is fantastic for business and shopping. The mall can be accessed via the lobby and the Signature restaurant was fabulous and made even better by the friendliness of the staff. Expected a little more blackout in the rooms as in the morning the sun... More 

Helpful?
Thank RaviRColombo
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear RaviRColombo, Thank you very much for choosing Hotel Indonesia Kempinski Jakarta and for sharing your review on TripAdvisor. We are delighted to know that you were especially satisfied with the friendliness and attentive service of our team member, the convenient location of our hotel as well as the wide selection of items on our buffet. I have highlighted your... More 

Doha, Qatar
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was overall good but a tad overpriced. The swimming pool was smallish and not bright and nice as seen in the pictures. The staff were very friendly and helpful. The Signature restaurant was very good especially for breakfast. Overall it is a nice hotel but at that price it is not a great deal.

Helpful?
Thank YacineHichri
Kolkata (Calcutta), India
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed in executive room for 2 months in Dec 2014 and what a wonderful experience it was ! Superb location within the mall makes it possibly best in Jakarta. Hotel staff very friendly.Staff at Ganesha Lounge will make you feel at home where you can relax your evening after a busy day at work. Lobby, rooms, interiors very modern and... More 

Helpful?
Thank TanujaNR
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear TanujaNR, Thank you for taking the time to share your review on TripAdvisor. It gave me great pleasure to read your kind words and to know that you were especially satisfied with the level of service provided by our team members, our convenient location, the hotel’s interior design, as well as the variety on the buffet breakfast. We certainly... More 

Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Kempinski for the 3rd and the experience was getting even better. The expect standard of staff friendliness and room facilities have improved. I had the opportunitie to use the gym for the first time and I was very pleased with the staff, latest equipment, entertainment, spacious and cleanliness of the place. The buffet breakfast was great... More 

Helpful?
1 Thank Hoa L
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Hoa L, Thank you very much for being loyal to Hotel Indonesia Kempinski Jakarta and for sharing your experience on TripAdvisor. We are delighted to know that we managed to provide you with a comfortable stay and you were especially satisfied with the friendliness service extended by our team member, the hotel facilities, the wide spread of buffet breakfast... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Excellent location, excellent facilities, but most of all, awesome staff. It really feels like coming home every time I stay here. The staff recognize me and pay special attention. I would really recommend this hotel above others in JKT.

Helpful?
Thank AD F
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear AD F, Thank you for taking the time to share your review on TripAdvisor. I am thrilled to know that you had a memorable experience with our outstanding services, the hotel’s convenient location as well as the hotel facilities. Your comments will not only motivate my team, it is also inspiring them to continue providing the best service to... More 

Jakarta, Indonesia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I really love their room interior and their automatic closet! fancy!! They have numerous international tv channels, and ofcourse their staff is so friendly. The room is clean, everything is good, almost perfect! They have 2 pools on top of the building. Eventho this is not a new hotel, but i can say that they really well updated!

Helpful?
Thank resibarani
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Resibarani, Thank you for taking the time to share your experience on TripAdvisor. We are delighted to hear that you are thoroughly satisfied with our room including the in room facilities, the warm and friendly service of our employees as well as the hotel’s cleanliness. Your comments are most valuable to us and I have shared them with my... More 

Jakarta
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for long weekend, really good one. well I got the upgrade by using weekend promotion, and we got the room with balcony facing the roundabout of Sudirman or patung Selamat Datang. everything is perfect, only for the breakfast i found it really surprise that in Saturday morning we need queue to get the breakfast because the restaurant... More 

Helpful?
Thank Rian H
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Rian H, Thank you for staying with us and taking the time to give us your feedback on TripAdvisor. It is a great pleasure to know that you enjoyed your recent stay and I have taken note on your comments in reference to long queue during breakfast and our swimming pool. Please accept our apologies for the unpleasant experience... More 

La Palma, Spain
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was a fully renovated soviet era building that initially built for Asian Games. From the outside it was still looks like boring soviet built but they did a very good job for the interior. Mixture of 60's style and modern furniture. We stayed for visa application for me and family, thus although this was business stay, I was... More 

Helpful?
1 Thank dendy_s_ES
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Dendy_s_ES, Thank you for sharing your recent experience with us. We are delighted to know you were especially satisfied with the hotel interior design, our spacious room and its equipment as well as the wide selection of items on our buffet breakfast. Once again thank you for choosing Hotel Indonesia Kempinski Jakarta and we look forward to an opportunity... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities include 6 meeting rooms, a SPA & fitness center as well as an outdoor swimming pool. The hotel comprises a lounge bar, a rooftop cafe along with a chocolate confectionary and a delicatessen shop. Hotel Indonesia Kempinski Jakarta also offers 3 restaurants from international buffet and traditional German food to Japanese premium restaurant. ... more   less 

Additional Information about Hotel Indonesia Kempinski

Address: Jln. M.H. Thamrin No. 1, Jakarta 10110, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Price Range: $198 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
Number of rooms: 289
Reservation Options:
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Hotel Style:
#3 Family Hotel in Jakarta
#6 Business Hotel in Jakarta
#9 Spa Hotel in Jakarta
#10 Luxury Hotel in Jakarta
#11 Romantic Hotel in Jakarta
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