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Check-in desk staff can't find my booking, despite me having booked online weeks prior to my stay. Took about 10 mins to find my booking.
AND ANOTHER 15 mins to get my room.
I booked for 2 nights using the Smart Weekend Rate.
it is the small things that count whilst travelling, thanks to Nixie at reception and a big thanks to Zella (housekeeping) who noticed my laptop and went out of her way to leave a mouspad to make my work easier over the weekend !
Response from KempinskiHotelJKT, General Manager at Hotel Indonesia KempinskiResponded yesterday
Thank you for choosing Hotel Indonesia Kempinski Jakarta and for sharing your positive experience with TripAdvisor readers. It is great to hear that you had a wonderful and memorable stay with us; particularly you are pleased with the friendliness and attentive service extended...More
This is a great hotel whether you are in a Jakarta for business or leisure. Located next to one of Jakarta's biggest shopping mall, entertainment center, and restaurants. I still can feel the old Hotel Indonesia but dressed with modern and stylish touch.
First of all, the staff is really nice and polite. Service was great! The hotel itself is also nice and the spa was really good! The best thing is the location (very central and a lot of shopping & restaurants) and the hightech heated toilette!!!...More
The Hotel Indonesia is centrally located, in a city infamous for its traffic jams, and prides itself on being Jakarta's first modern hotel (from the 1960s). Although it has obviously been modernised since, it has some oddities of layout which perhaps wouldn't be designed that...More
1 Thank Peter C
Response from KempinskiHotelJKT, General Manager at Hotel Indonesia KempinskiResponded 1 week ago
Dear Peter C,
Thank you for taking the time to write a review following your recent stay at Hotel Indonesia Kempinski Jakarta.
I am delighted to hear that in general you have enjoyed your stay. However, I am saddened to read your comments concerning some...More
$195 - $264 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Jakarta
#6 Business Hotel in Jakarta
#11 Romantic Hotel in Jakarta
#18 Spa Hotel in Jakarta
#21 Luxury Hotel in Jakarta
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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