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We were in the suite on level 63. The rooms were huge and very tastefully done. The views absolutely stunning. Service staff is friendly and accommodating. The club on level 65 served food that was delicious and catered to almost every palate. There always was...More
New property, the best part is that the hotel starts from level 51 and above. Hence you get rooms with a very good city view. The gym is great. Pool could be better. Buffet is very good, but it would have been good to have...More
other than the trouble I experienced upon check in, my stay was a blast.
The room is huge with so called heavenly bed that are truly feels like heaven. Big TV, and spacious bathroom. The service are also really nice. I especially like the complimentary...More
Big rooms, big bathrooms, big hall, big breakfast, good service. This hotel has the Westin quality with the Jakarta views. It really meets all the expectations. Competition is fierce in the asian capital so 4 stars it is.
Booking - I booked directly and had to send multiple emails simply to have a form sent to me for 3rd party payment. Sent the form and documents several times before i received a response -- over a 1 week period
Arrived in Club Lounge...More
Response from The_Westin_Jakarta, General Manager at The Westin JakartaResponded 1 week ago
Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience.
We regret to hear that your booking and stay experience was not up to your expectations – we will review your feedback carefully with...More
Response from The_Westin_Jakarta | Property representative |
Thank you for your question,and we truly apologize for the inconvenience. We have reached out to you on private message to address this matter, and we look forward to welcome you here.