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The Grand Mansion A Luxury Collection Hotel Nanjing

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No.300 Changjiang Road, Nanjing 210005 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (831)
Dining (114)
View from Room (47)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand Mansion A Luxury Collection Hotel Nanjing
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 1,977 hotels in Nanjing
Location
Cleanliness
Service
Value
Travelers' Choice
Beautifully appointed and spacious, the 158 guest rooms including 16 exquisite suites offer refined comforts, convenient amenities, and exquisite works of art and artifacts. Archaeologically stunning, the singular Presidential Suite spans an impressive 300 square meters. Each residence incorporates an eclectic blend of international furniture and art fit for a grand private mansion. Only the finest pieces from each collection are used to make each room uniquely memorable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Banquet room
Wifi
Hot tub
Indoor pool
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Meeting rooms
Spa
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Classic
647Reviews0Q+A10Room tips
Traveler rating
  • 600
  • 23
  • 9
  • 7
  • 8
Time of year
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Popular mentions
Sam B wrote a review Jul 2020
Nanjing, China26 contributions2 helpful votes
+1
This is a really great hotel. It felt colonial in terms of style; lots of wood and elegance. The staff were amazing. I wanted to see the nearby Presidential Palace but due to COVID there were strange regulations in place...so one of the front desk staff (I forget his name) escorted me to the palace and helped me buy the tickets! Bonvoy Platinum and above benefit from a wonderful complimentary snacks/drinks in one of their lounges each afternoon! Highly recommended!!
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Date of stay: July 2020Trip type: Traveled solo
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Response from Starry Chen, General Manager at The Grand Mansion A Luxury Collection Hotel Nanjing
Responded Jul 27, 2020
Dear C9965PJsamb, Thank you for staying with us, providing surprising experience and memorable service to guests is our priority. For your information, the arch of the hotel logo can be seen as the middle axle of time, and it is the crossing of time and space. The figure up on the small window presents the actual elevation design detail, especially the straight line design let Pei Architects’s modern style stand out. We warmly welcome you to Nanjing in your future trip as well as The Grand Mansion, A Luxury Collection Hotel, Nanjing.
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Judy liu wrote a review Dec 2019
1 contribution
The first time to visit Nanjing, chose Grand Mansion A luxury collection hotel, really did not let me down! I was impressed by Add's Duck Blood Fan Soup. It's a great experience.I will back with my family.
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from TheGrandMansion, Public Relations Manager at The Grand Mansion A Luxury Collection Hotel Nanjing
Responded Dec 29, 2019
Dear Judyliu0207, Thank you for staying with us, providing surprising experience and memorable service to guests is our priority. For your information, the arch of the hotel logo can be seen as the middle axle of time, and it is the crossing of time and space. The figure up on the small window presents the actual elevation design detail, especially the straight line design let Pei Architects’s modern style stand out. We warmly welcome you to Nanjing in your future trip as well as The Grand Mansion, A Luxury Collection Hotel, Nanjing.
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@73hamaca wrote a review Dec 2019
Zurich, Switzerland102 contributions41 helpful votes
Nice hotel - loved the decoration and atmosphere. Service good - rooms really nice with good design and well cared. We arrived late and had nice drinks, good bar food and service. Breakfast was really cool - well prepared, good variety. Location super. Will come back.
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Date of stay: November 2019Trip type: Traveled on business
1 Helpful vote
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Response from TheGrandMansion, Public Relations Manager at The Grand Mansion A Luxury Collection Hotel Nanjing
Responded Dec 5, 2019
Dear 73hamaca, Thank you for staying with us, providing surprising experience and memorable service to guests is our priority. For your information, the arch of the hotel logo can be seen as the middle axle of time, and it is the crossing of time and space. The figure up on the small window presents the actual elevation design detail, especially the straight line design let Pei Architects’s modern style stand out. We warmly welcome you to Nanjing in your future trip as well as The Grand Mansion, A Luxury Collection Hotel, Nanjing.
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Wilson P wrote a review Nov 2019
Los Angeles, California133 contributions51 helpful votes
+1
Prior to my arrival in Nanjing, I made a reservation at this hotel through the Marriott-Envoy website. I specifically requested and paid for an EARLY check-in at 12 noon. I was flying in to Shanghai from Los Angeles, and then taking a high speed train to Nanjing. I based my flight time and my train arrival time on the ability to check in at 12 noon. Arrived at the hotel at 11:59a and checked in at the front desk with a woman named Yoyo. She is the front office manager, and spoke English very well. As a matter of fact, Yoyo was the best part of my stay in this hotel. OK, so there I am, ready to check in, but my room (suite) not available! Arggh! So I asked if there was a room that was bigger and available, but none available. There was a smaller room available, so Yoyo gave me that room, and told me to come back at 4p so I could move into my reserved suite. Everyone knows that it's a real pain in the butt to check into a room, open suitcases, and then a few hours later check out of a room, and move all the stuff into another room, just one of the reasons why I reserved and paid for an early arrival and check-in. Ok, so go to the new smaller room, and guess what? It was pretty big, pretty nice, so I decided that I would just stay in that room. Back downstairs to tell Yoyo that the temp room would be fine. She said I then had to cancel the reservation for the big room and then re-reserve the smaller room. PROBLEM, can't cancel reservations after 12 noon without having to pay for that reservation. She said it would be a big problem to cancel and re-reserve. I don't know why they couldn't just give me back the difference in price on my credit card ? ? Ok, so now go out all day, come back to hotel, move from one room into my reserved room, and it's time to shower and shave. Shower area was full of black mold (this is in a suite!), and the bathroom doors did not close properly. I'm not finished yet. . . . . So after shower, I head to the Happy Hour room for a cocktail with my Chinese friend. Everything looks nice, but the only booze I drink is the only booze that is NOT in the Happy Hour room - Vodka. So after finding no vodka in the room, a happy hour attendant girl hands me a menu that has Grey Goose listed on the menu for 75rmb. (Supposed to be a "free" happy hour). I ask the attendant for a "Double Grey Goose" on the rocks. 8 minutes later (someone has to go downstairs to the lobby bar to get the vodka), the glass of vodka, and a golf ball size chunk of ice show up at our table. I cannot believe what I see in the vodka glass - almost nothing! It amounted to a capful of vodka. I tell both of the attendants that this is not a "double" size of vodka, and what do they do? Get into an argument with me in English, and my friend in Chinese as to what the proper amount of vodka is for a "double cocktail". It was unbelievable! I have never been in a 5 star hotel lounge, reserved for people who are staying in a hotel suite, get into a discussion with the staff regarding the proper amount of booze in a drink. Terrible customer service. . . these 18 year old female twinkies were telling my guest (in Chinese), "Vodka is very strong, he doesn't need to drink that much, etc., etc.," Absolutely ridiculous that a couple of teenagers are telling me what to drink and how much to drink ! ! And no I wasn't drunk, I hadn't had a drink in 2 days travel !! So here I am in a 5 star hotel - had to wait 4-5 hours for a room that I reserved and paid for an early arrival, then took a shower in a bathroom who's doors did not close properly, in a shower filled with mold, and NOW some teenager is going to tell me how big a double Grey Goose on the rocks is, and why I should be drinking it at all? Really? Does anyone think that this is 5 star service ? I will never return to this hotel, and they really need to get their act together. Thumbs down on this property, period the end.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
Room Tip: Go to the Ritz Carlton right down the street !
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1 Helpful vote
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Response from TheGrandMansion, Public Relations Manager at The Grand Mansion A Luxury Collection Hotel Nanjing
Responded Nov 18, 2019
Dear Mr. Putekjr, Thank you for choosing The Grand Mansion, a Luxury Collection Hotel, Nanjing for your most recent stay and for sharing your feedback with us. Providing the highest level of hospitality and creating memorable experiences for our guests is our highest mission and we sincerely apologize for falling short of meeting those during your last stay. We are taking your feedback very serious and we have shared your comments with the individual team leaders concerned to ensure the necessary guidelines and additional trainings are in place to prevent same issue from occurring again in the future. Once again, thank you for taking time to share your valuable feedback and we hope to see you again during future travel plans in Nanjing. We sincerely apologize for all the inconveniences you have met during your last stay. We hope that you will give us a chance to welcome you back to The Grand Mansion , a Luxury Collection Hotel and definitely we will do our best in order to exceed your expectations.
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Foryoualways wrote a review Nov 2019
Hong Kong, China9 contributions74 helpful votes
We stayed for 3 nights as family stay. Before we used our suite night awards to make sure room is suite. We also contacted hotel to arrange the 6th floor for us. In the middle, we had some misunderstanding with hotel side, however, we were so lucky to get help from duty manager Jade Shi, who promised our stay feel as home away from home, sound sleep spacious room and delightful arrangement for whole stay. Jade made this stay 100% satisfaction and would definitely recommend this hotel to our friends. Thank you Jade.
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Date of stay: October 2019Trip type: Traveled with family
1 Helpful vote
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Response from TheGrandMansion, online manager at The Grand Mansion A Luxury Collection Hotel Nanjing
Responded Nov 3, 2019
Dear Foryoualways, Thank you for choosing The Grand Mansion, A Luxury Collection Hotel, Nanjing, we have relaid your compliment to Jade Shi. It is our honor and responsibility to provide you with quality and satisfying services and we are glad your family enjoyed staying with us. For your reference, the Atrium Old Nanjing Flavor now promotes steamed seafood and hairy crab buffet, with fresh sashimi, grilled barbecue, Beijing duck, Chinese Ramen and many cold and hot dishes. Also, if you join us now on weekends with kids, cooking class is free for you. We look forward to your coming again.
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PRICE RANGE
$142 - $176 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuNanjing
NUMBER OF ROOMS
158
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Frequently Asked Questions about The Grand Mansion A Luxury Collection Hotel Nanjing
Which popular attractions are close to The Grand Mansion A Luxury Collection Hotel Nanjing?
Nearby attractions include Presidential palace of Nanjing (0.1 miles), NanJing 1912 JieQu (0.2 miles), and Jiangning Imperial Silk Manufacturing Museum (0.3 miles).
What are some of the property amenities at The Grand Mansion A Luxury Collection Hotel Nanjing?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Grand Mansion A Luxury Collection Hotel Nanjing?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand Mansion A Luxury Collection Hotel Nanjing?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Grand Mansion A Luxury Collection Hotel Nanjing?
Yes, free parking is available to guests.
What are some restaurants close to The Grand Mansion A Luxury Collection Hotel Nanjing?
Conveniently located restaurants include Tairyo Teppanyaki (1912), Bellagio Cafe (1912), and Maan Coffee(Nanjing Qingjiang Road).
Are there opportunities to exercise at The Grand Mansion A Luxury Collection Hotel Nanjing?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Grand Mansion A Luxury Collection Hotel Nanjing have an airport shuttle?
Yes, The Grand Mansion A Luxury Collection Hotel Nanjing offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Grand Mansion A Luxury Collection Hotel Nanjing?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand Mansion A Luxury Collection Hotel Nanjing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Grand Mansion A Luxury Collection Hotel Nanjing?
Many travelers enjoy visiting The Memorial of the Nanjing Massacre (3.2 miles), Sun Yatsen Mausoleum (Zhongshan Ling) (3.4 miles), and Nanjing City Wall (Ming City Wall) (1.6 miles).