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Shangri-la Hotel Nanjing

#5 of 2,117 Hotels in Nanjing
Traveler (493)
Room & Suite (102)
Dining (40)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
741Reviews
541Photos
0Q+A
35Room tips
Traveler rating
  • 623
  • 70
  • 30
  • 12
  • 8
Time of year
Traveler type
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  • English
Popular mentions
Spacious and clean rooms is the first impression you get in the hotel . Smooth check-in takes you direct to cosy and comfortable room . Morning B'fast has a variety to help you start the day with required energy.
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 4 days ago
Dear guest, we thank you very much for choosing Shangri-La Hotel, Nanjing to stay and for sharing your experience with us. We are very delighted to hear that you enjoyed your time in our hotel. We look forward to welcoming you back very soon.
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The rooms are big and the beds are comfy however at breakfast on our 2nd second morning there were so many people we couldn't eat at the usual breakfast place but a make-shift place and we had to share a table with other guests
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 4 days ago
We are sorry for the inconvenience that you encountered during your last visit and that the breakfast did not meet your expectations. Be assured that your comments have received our highest attention. We are taking effective measures to solve this problem. In fact, the guest satisfaction is our highest mission and we are looking forward to welcoming you back soon.
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Such a luxury hotel in Nanjing with perfect location and nice services. My 1st choice every time visit Nanjing. Especially horizon club, my favorite place to hang out during free time. All the staffs are so friendly. Special thanks to Simona, Audrey & Laura for their kindness
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 1 week ago
Dear Guest, Thank you so much for sharing with us your recent stay at Shangri-La Hotel, Nanjing on TripAdvisor. We are very happy to hear that you found our location suitable for those looking for a peaceful environment in Nanjing. We will certainly share your kind words with our colleagues. I look forward to welcoming you back very soon for another delightful stay.
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Great hotel by the lake. Fantastic views from the 39th floor. We had a standard room so couldn't use the bar on the 40th floor which was a shame. The concierge Anthony Zhang was extremely helpful and nice. Breakfast was extensive, shame that didn't have the famous Nanjing soup
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 3 weeks ago
Dear guest, We thank you very much for choosing Shangri-La Hotel, Nanjing to stay and for sharing your experience with us. We are very delighted to hear that you enjoyed your time in our hotel. Rest assured that your generous words of praise will be certainly shared with our colleagues. We look forward to welcoming you back very soon.
Read more
Shangri-La Nanjing is a great hotel. High rise, failry new rooms, new function rooms. I enjoyed the daily breakfast buffet that was so sumptuous and filling. The hotel staff are great - very helpful and accommodating even though most of them were challenged - communications-wise
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Response from Molly Z, Public Relations Manager at Shangri-la Hotel Nanjing
Responded 3 weeks ago
Dear guest, It was such a great pleasure to welcome you to Shangri-La Hotel, Nanjing, and thank you so much for writing a great review to share your experience with the broader TripAdvisor community. I am very happy to hear that you enjoyed your stay at the hotel. Your generous words of praise will be certainly shared with our colleagues, we truly look forward to the pleasure of welcoming you back again.
Read more
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementShangri-la Hotel Nanjing
Horizon Grand Premier Lake View Room
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"choose the upper floors --- great view"
"Definitely choose the club lounge rooms due to lounge amenities."
"The higher the quieter"
"Choose another hotel in Nanjing until they have sorted this mess out!"
"Higher up will be quieter but all rooms are lovely."
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PRICE RANGE
$117 - $169 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuNanjing
NUMBER OF ROOMS
450
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