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Novotel Nanjing Central Hotel

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No.68 Huaihai Road, Qinhuai District, Nanjing 210005 China
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Traveler (188)
Dining (46)
Room & Suite (20)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#23 of 1,977 hotels in Nanjing
Location
Cleanliness
Service
Value
Travelers' Choice
Novotel Nanjing Central is located in the heart of Nanjing, convenient to all of its historical centers, commercial complexes and businesses. Enjoy your stay in one of our 297 beautifully appointed guest rooms or suites with their magnificent views on Xinjiekou. Our dedicated team is eager to meet the needs of business and leisure travelers alike and assist you with any requirements or requests.Choose Novotel Nanjing Central as your base and maximize your productivity and pleasure when visiting historic Nanjing!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Car hire
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Chinese
316Reviews7Q+A21Room tips
Traveler rating
  • 179
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  • 29
  • 6
  • 3
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Popular mentions
Paul T wrote a review Jun 2020
Grand Rapids, Michigan618 contributions187 helpful votes
I had one night in Nanjing to meet friends and am glad I took this spot. It certainly offers a lot of life in the neighborhood, for starts as I enjoyed my walks in all directions from the hotel. The hotel itself was a few notches below the norm of Novotel, but still, I was quite satisfied, but for a few peculiarities in the bathroom that had to get sorted out. The staff was gracious and helpful.
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Date of stay: September 2019
Value
Rooms
Service
1 Helpful vote
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Response from JoyceNOVOTEL, 公关经理 at Novotel Nanjing Central Hotel
Responded Jun 8, 2020
Dear guest,Thank you very much for staying at Novotel Nanjing Central and taking the precious time to share your stay with us. I feel very sorry for failing to fully satisfy you. We also immediately feedback to the leadership regarding bathroom issues. Thank you very much for your comments. If you have any questions or needs during your stay, Please feel free to contact the hotel reception at any time. We will solve it as soon as possible,Best wishes to you and your family.All staff of the hotel look forward to seeing you again.
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barcelonian b wrote a review Jan 2020
Barcelona, Spain132 contributions65 helpful votes
All was very well in this hotel. get it from train station 28 yuan. Comfortable matress, comfortable bathroom with many facilities, Good breakfast buffet (western and chinese food). We had a little problem the first night at the restaurant but never more. our suggestions were taken and even they give us a nice detail. Great job! As always all is improveable and that would be more staff speaking english.But is not really a big problem right now.
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Date of stay: January 2020
Location
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Service
1 Helpful vote
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Response from JoyceNOVOTEL, 公关经理 at Novotel Nanjing Central Hotel
Responded Jan 8, 2020
Thank you for taking the time to review. We’re very sorry you experienced an undesirable stay and level of customer service with us. The problems you mentioned with staffs' spoken English have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area.
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elena_april wrote a review Dec 2019
St. Petersburg, Russia3 contributions
It was a short stay in the city centre of Nanjing. The Reception and Premium Lounge staff is really friendly. Especially Manager Sunny. Very professional, very attentive, very polite, very smiling. I felt so welcomed. Thank you so much for your hospitality and great care. Will be glad to come back there again.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
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Response from JoyceNOVOTEL, 公关经理 at Novotel Nanjing Central Hotel
Responded Dec 25, 2019
Thanks for staying with us at the Novotel Nanjing Central Suning. I’m happy to hear that you enjoyed your stay and that Sunny was helpful! I’ll be sure to share your comments with them. See you soon,
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Mihir B wrote a review Dec 2019
India98 contributions3 helpful votes
Very good hotel. Very near to shopping centres. Breakfast is excellent. You can walk down the nearby streets and enjoy window shopping. With a surprise for a hotel in China, all rooms are non-smoking.
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Date of stay: March 2019
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Response from JoyceNOVOTEL, 公关经理 at Novotel Nanjing Central Hotel
Responded Dec 25, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Nanjing a great experience. Personalized service is of great importance for Novotel Nanjing Central Suning, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback.
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6travel6 wrote a review Nov 2019
4 contributions2 helpful votes
I had stayed at Novotel Nanjing Central Suning Nov.8 to Nov.11, 2019. Hotel is located in downtown Nanjing walkable to metro station and several downtown department stores and malls and across from Walmart. Hotel staff can speak English. I like to thank one particular staff Tina at reception for assisting us and recommending a good restaurant to eat Nanjing food. The hotel breakfast buffet is good and has a variety of Western and Chinese food and we ate dinner twice at the mini hot pot buffet there at the hotel that offered to hotel guest at 98 RMB per person. It had hot food items, salads, desserts and self serve hot pots for what we thought was a good value for the money spent. The hotel is clean and has a gym to use on the 3rd. floor. Overall I had a good stay at the hotel.
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Date of stay: November 2019
Location
Service
Sleep Quality
Room Tip: there is construction of a building next to hotel so ask for room not facing that.
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Response from JoyceNOVOTEL, 公关经理 at Novotel Nanjing Central Hotel
Responded Nov 17, 2019
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Nanjing a great experience. Personalized service is of great importance for Novotel Nanjing Central, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback.
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PRICE RANGE
$63 - $101 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuNanjing
NUMBER OF ROOMS
297
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Frequently Asked Questions about Novotel Nanjing Central Hotel
Which popular attractions are close to Novotel Nanjing Central Hotel?
Nearby attractions include Wanda Shopping Plaza (xinjiekou) (0.2 miles), XinJieKou ShangYe BuXing Qu (0.2 miles), and Fashion Lady Mall (0.1 miles).
What are some of the property amenities at Novotel Nanjing Central Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Nanjing Central Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Nanjing Central Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Novotel Nanjing Central Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Nanjing Central Hotel?
Conveniently located restaurants include Wang Pin TaiSu NiuPai (ZhongShan South Road), Hong Lin DuoGuo Indian Restaurant (DeJi), and YiJi Pi Du Mian (Fen).
Are there opportunities to exercise at Novotel Nanjing Central Hotel?
Yes, guests have access to a fitness center during their stay.
Does Novotel Nanjing Central Hotel have an airport shuttle?
Yes, Novotel Nanjing Central Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Nanjing Central Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Nanjing Central Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Nanjing Central Hotel?
The staff speaks multiple languages, including English and Chinese.