This luxury hotel was upgraded and reopened at December 26th 2020. Now this hotel is one of the best modern hotels in Nanjing. The reception service is excellent here and I really appreciate the awesome service from the staff like Cherry Xu. In addition, the breakfast is impressive with a great deal of local Nankingnese food.
Global stay pretty good in this wonderful beautiful in the middle of a park but as the hotel will close up, many services and amenities are left abandoned without much care, unfortunately. Big disappointment is that the hotel in the middle of a park and golf but it is forbidden for people like me to have a run around. They proposed us to run along the highway nearby.... Absolutely revolting while you are in the middle of a park, it was not a refreshing stay as expected. But pretty nice room, service was good, good terasse at the lobby but also in the room (we were facing the tennis, so not so pretty as we expected but all the rooms were under renovation apparently) The night buffet and breakfast buffet was not up to expectations for a Sofitel, can be much better. I found some mold smell into 2 cakes and waffles but explanation given to us was that the butter use give this smell/flavor (I work in pastry industry, never heard of such things), better say that they use expired product Anyway, the hotel will close for some reason, lets see what will replace this very beautiful building with such a high potential.…
Great hotel with nice decor and smooth service. The club lounge was quiet and well equipped. Breakfast not served in club lounge, but in the main restaurant. Good selection but Asian choice far better than the Western.
I stayed at the Sofitel around the Christmas break of 2018. The room was immaculate, the staff always smiles, and the manager went out her way to make my stay a comfortable and happy one. She, for instance, helped me to trace an item I had lost at another location and made sure I had a room which matched my preferences. The food is great - and has lots of Western options - like salads. Ask for a room with a view of the gardens - it's peaceful and quiet - and a nice contrast with the rest of town. Annemie, Brighton, UK
Booked this hotel to attend a friend's wedding. The room was really beautiful with a big balcony. Staff was very polite and received good service (attentive to attending upon arrival and checkout). A bit overkill for 1 person stay with such a big room but otherwise would be a really nice stay for a either a couple or family.
Lost my phone in the lobby and the team tracked me down at my event. From start to finish the service has been attentive, gracious and above and beyond. Special thanks to Kerwin for his help to find my phone!!!
The food in the lounge was terrible, they ran out of food and wine and NEVER replaced them. Staff were not friendly except for the lady chef. There is NOTHING to do around the hotel it is so remote, you have to get taxis everywhere.
Theu are very kind. They can help us too much.. Make a reservatio at massage shop, taxi..etc. Also he care about return to hotel. They said 'when we back to hotel. Please call to hotel, thry can help us back to hotel.' The name are kerwin& klaus.
ConcIt is very good. Thank you.ierge Yangkang service is very patient, Reception desk Ms Ann service A great experience, I hope that there will be such a good experience next time. very intimate.It is very good. Thank you.
Played two days here, although extremely hot (35 degree hot sun), the play is very nice. They told me the course is fully packed but I hardly see anyone in front or behind. The course is well maintained abnd easy to play. Caddies have good knowledge of the couse in terms of distance and orientation. Green is nice but many ball marks are not recovered, Caddies can do a better job. Hotel room is very nice, spacious. breakfast area, however, a bit chaotic, things are in differnet areas.. drinks in one room, bread in another, you have to walk around to find food.
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