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Stayed in this hotel for 5 days, service staff is excellent. They are responsive and accommodating. Room is very spacious but very old. The whole hotel needs to be refurbished badly. Hotel is not near to train station or major shopping Malls, not much entertainment...More
Response from SheratonNanjing K, Manager at Sheraton Nanjing Kingsley Hotel and TowersResponded 3 weeks ago
Dear Valued Guest,
Thanks for stay with us in Sheraton Nanjing Kingsley and complete the questionnaire.
In the feedback, you commented hotel’s facilities were very old. Please accept my sincere apology on not meeting your expectation.
Hotel started renovation plan since year 2012 from fitness...More
I haven't even been here for a few hours (on the 26th Floor) after check in and I already have had five negative experiences, four of which the hotel needs to fix immediately.
1. I tried to order room service. Every time I attempted to...More
Response from SheratonNanjing K, Hptel Manager at Sheraton Nanjing Kingsley Hotel and TowersResponded 4 weeks ago
Thanks for stay with us in Sheraton Nanjing and gave your comments on product and service.
Please accept my sincere apology on not meeting your expectations.
I have confirmed with executive housekeeper and double check by myself regarding expiration date both for potato...More
Very nice hotel, very nice and clean open areas.
Staff is very professional and welcoming. The room was great with all things needed for a nights stay. I will definitly consider this hotel for next stay in Nanjing.
Response from SheratonNanjing K, Manager at Sheraton Nanjing Kingsley Hotel and TowersResponded June 19, 2017
Dear Jimsan:Thank you for staying with Sheraton Nanjing Kingsley Hotel & Towers！It is very kind of you to share your experience and we have reported that to related department. We are looking forward to you next time！
If you need a 4 star hotel that is centrally located in Nanjing but not too concerned about the condition of the rooms which may look old, then Sheraton Nanjing Kingsley Hotel and Towers is not too pricey. The Xinjiekou shopping district is one good...More
Thank Wilson C
Response from SheratonNanjing K, Manager at Sheraton Nanjing Kingsley Hotel and TowersResponded April 25, 2017
"Dear Wilson:Thank you for staying with Sheraton Nanjing Kingsley Hotel & Towers！We’re glad to share with you that the hotel management is working with owner on renovation plan for executive rooms and will be started in this year. On the other hand, we must maintain...More
$82 - $205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#24 Best Value Hotel in Nanjing
#31 Luxury Hotel in Nanjing
Non-Smoking Rooms ,
Number of rooms
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