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Hilton Nanjing Riverside

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#9 of 1,797 Hotels in Nanjing
Certificate of Excellence
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Hilton Nanjing Riverside
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224 Reviews from our TripAdvisor Community

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Showing 105: English reviews
shanghai, China
4 of 5 stars Reviewed 3 days ago NEW

I have a room with river view, which is great. The room is spacious, the bed is very comfortable. Had lunch at a Chinese Restaruant in 13th floor, good food and service, very enjoyable. But the room WIFI is relative weak, also the food served at Lougue during happy hour is just so so.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yongmei Z
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel was out of town away from the heavy traffic This is compensated by cheap taxi fare Rooms were nice and big facing the yangtze river but city seems to be smog filled Everyday Breakfast choice was small Overall a good stay

Helpful?
Thank Harry T
Stockholm, Sweden
2 reviews
1 of 5 stars Reviewed August 16, 2016

I stayed in this hotel for 4 nights and being a gold member ...this is the worst experience of hilton stays ever !! Here comes the list 1) The internet in this place ..being in telecom .. i can assure you that you can get better speeds if you are in a 10 ft deep hole .. being a 5... More 

Helpful?
Thank srujan10
Nanjingriverside, PR Executive at Hilton Nanjing Riverside, responded to this review

Greetings from the Hilton Nanjing Riverside! Please accept our sincere apologies for the inconvenience you experienced further to your recent stay with us. We are very disappointed to learn that our service bring you so much inconvenience. As part of our ongoing desire to deliver quality service, we are taking steps to ensure that this will be better. In addition,... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 28, 2016

We stayed for five days at Chinese New Year. I was intially surprised at how quiet the hotel was considering it was CNY. The hotel is modern and very welcoming. Staff don't speak much English but enough to get your point or query answered. All staff were very helpful. The room were beautiful and spacious, with large open plan wetroom/bathrooms.... More 

Helpful?
Thank Gavin J
Nanjingriverside, PR Executive at Hilton Nanjing Riverside, responded to this review

Greetings from the Hilton Nanjing Riverside! Thank you for your review. I am pleased to hear you enjoyed your stay and note that you found the facilities of the hotel comfortable. And we are very sorry for the inconvenience you experienced, if there is anything we can do to enhance our services please let us know. We are always listening... More 

Singapore, Singapore
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

We had booked this hotel for our business trip. We loved it. It was spacious and luxurious and the breakfast spread is extravagant. One of the better hotels I have stayed in. Would definitely recommend the hotel to everyone!

Helpful?
Thank Juliana A
Nanjingriverside, PR Executive at Hilton Nanjing Riverside, responded to this review

Thanks for your kind comments about your recent stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Thanks again for choosing Hilton Nanjing Riverside! More 

Wroclaw, Poland
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 11, 2016

Good hotel quality, with english speaking crew - keeps up with Hilton standard. Hotel location: not in the city heart - no problem as taxis are cheap Very annoying issues with WiFi experienced - not acceptable in case of business trip.

Helpful?
Thank szyder
Nanjingriverside, PR Executive at Hilton Nanjing Riverside, responded to this review

Dear valued guest, thank you for your feedback regarding our service, your comments will help us to improve the situation. We’re so sorry that we didn’t provide you with the best WIFI and amenities you deserved. but really hope you’ll give us another chance and stay at the Hilton Nanjing Riverside again in the future. More 

Kharkiv, Ukraine
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 24, 2016

The hotel is one of my bet experiences for far. I stayed in a suit with river view. The room itself is luxurious with all the conveniences that a person may require in a business trip including appliances to iron clothes. The food though for breakfast was quite specific and fat but I believe it's a common problem for China.... More 

Helpful?
Thank Iuliia I
Nanjingriverside, PR Executive at Hilton Nanjing Riverside, responded to this review

Thanks for your kind comments about your recent stay with us. Besides, we have fully noted the problem of the breakfast & bad internet connection traffic you mentioned here and we will make necessary improvements accordingly. All of us at Hilton are passionate about hospitality and we hope to see you again soon. More 

Shanghai, China
Level Contributor
11 reviews
6 hotel reviews
3 of 5 stars Reviewed May 21, 2016

The hotel is located at the joint of Yangzi River and Qinhuai River, with great view and is ideal for vacation. However, service is not as expected even as a gold elite member. It takes quite long time for check in and check out, when only a few staff are available at the desk. There are plenty of choices for... More 

Helpful?
Thank TianlinZHAO
Nanjingriverside, PR Executive at Hilton Nanjing Riverside, responded to this review

Thanks for your kind comments about your recent stay with us. Besides, we have fully noted the problem of the serve & leaking cup you mentioned here and we will make necessary improvements accordingly. All of us at Hilton are passionate about hospitality and we hope to see you again soon. More 

Lexington, Kentucky, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 2, 2016

I traveled for business. My room was pretty spacious and the set up was nice. The food was decent as well. My only complaint was that I was really looking forward to using the bath tub after a long day, but when I turned on the faucet, the water came out brown. Needless to say, I just stuck with the... More 

Helpful?
Thank ykaf16
Nanjingriverside, PR Executive at Hilton Nanjing Riverside, responded to this review

Thanks for your kind comments about your recent stay with us. Besides, we have fully noted the problem of the bath tub water you mentioned here and we will make necessary improvements accordingly. All of us at Hilton are passionate about hospitality and we hope to see you again soon. More 

Shanghai, China
1 review
1 of 5 stars Reviewed December 30, 2015

As Hilton Diamond member, I have been in many Hilton hotels all around the world and more especially in China. For Xmas, I decided to bring my family to Hilton Nanjing Riverside to spend good time (night of Nov 26), but the really was totally different. Here is below the list of my complains: - when we checked in at... More 

Helpful?
Thank JEAN CLAUDE T
Nanjingriverside, Public Relations Manager at Hilton Nanjing Riverside, responded to this review

Thank you for your feedback. We regret we were not able to provide you with the breakfast meals you expected. Our complimentary breakfast is comprised of traditional food items, but may also include dishes that are enjoyed in our local area. We appreciate your suggestions and will take them under consideration to provide our guests with healthier meal options. On... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located on the lower reaches of the Yangtze River, Hilton Nanjing Riverside provides tasteful accommodations for both business and leisure travellers. Just 25 minutes from the central business district, Hilton Nanjing Riverside offers 411 guest rooms and suites, modern in-room technology and extensive meeting, conference and recreation facilities. ... more   less 

Additional Information about Hilton Nanjing Riverside

Address: NO. 1 Huaibin Road, Nanjing 210011, China
Location: China > Jiangsu > Nanjing
Price Range: $77 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Nanjing Riverside 4.5*
Number of rooms: 411
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Nanjing
#6 Business Hotel in Nanjing
#9 Luxury Hotel in Nanjing
#11 Best Value Hotel in Nanjing
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