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Hilton Nanjing

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Hilton Nanjing
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275 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Reviewed 6 days ago NEW

The staff here is wonderful. They always make me feel right at home. Strikers bar is great for a drink and I love the buffet brunch and dinner. Very friendly people. Super close to the subway stop of JiQingMenDajie and right next to the awesome Wanda mall with lots of great restaurants and stores. Great bands playing in Strikers too!...

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Helpful?
Thank Dave R
Reviewed 2 weeks ago

I was here for a quick one-night stay. The hotel is about 30 minutes away from the airport and located next to a Wanda Plaza shopping mall, which is also a stop for the hourly airport shuttle bus. There is a pedestrian-only area next to the hotel lined with restaurants, so there is plenty of dining options around the hotel....

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Thank Dennis L
Miami Beach, Florida
Reviewed 3 weeks ago via mobile

Typical Hilton in China. All ok but not exceptional. Clean room. Good breakfast selection including executive lounge. Spacious rooms. All functional. Wifi great. Bottled water abundant. Nice gym. Bar a bit strange but functional. Only downside: toilet had a non clean smell. Not like it was not cleaned but somewhat unpleasant. Location? If you like malls then ok but did...

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Thank SteGlu
Shanghai, China
Reviewed 3 weeks ago via mobile

I stayed for 1.5 months due to business reasons and was impressed with the number of issues and problems encountered during my stay. From breakfast, front desk, executive lounge to house keeping and more, the most concerning issue was the lack of attention from the hotel's GM who despite several feedbacks given to him, did not appear to be engaged...

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Thank manuelshanghai
Reviewed November 5, 2016 via mobile

Having stayed at several hotels in Nanjing I can speak to the quality of experience staying at the Hilton Nanjing. The staff are polite and helpful, English skills are good, rooms are clean and relatively spacious, bed is comfortable although a little softer than my liking, room appointments are generous and tasteful and the grand foyer is a joy to...

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Thank Tim H
Shanghai, China
Reviewed October 20, 2016

HHonors app could me more friendly and useful. Better be user friendly with any related apps. Hotel location is good with plaza next to it. Requested few items before arrival but nothing was delivered. Disappointed with such service. Hotel Concierge was unbelievable, no valet, no luggage service, no smile, no greeting. Bell and the Indian girl were chating, playing with...

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Helpful?
Thank TCLS7151
Vera W, Public Relations Manager at Hilton Nanjing, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry that had a disappointing experience with us and I have addressed these issues with our staff. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments.

San Francisco, California
Reviewed October 15, 2016

Good location and service for business travel. Room is clean and comfortable. Many choices for breakfast. Big outdoor swimming poor and decent fitness equipment. Wireless is complementary for Hhonor guest.

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Helpful?
Thank charliey18
Vera W, Public Relations Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your comments and thank you for your very positive feedback,we are looking forward to welcoming you again in Hilton Nanjing. Best regards.

Singapore, Singapore
Reviewed September 29, 2016

was in Shanghai for a month in Jun on business and decided to take a quick trip to Nanjing on the weekend. I booked myself at Hilton Nanjing, near Wanda shopping centre, it is about 3 min to the metro station (I forget the name). This Hilton did not disappoint me, the hotel staff were very efficient and friendly, the...

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Thank PE T
Vera W, Public Relations Manager at Hilton Nanjing, responded to this review

Dear Valued Guest, Thank you for posting your comments and thank you for your very positive feedback,we are looking forward to welcoming you again in Hilton Nanjing. Best regards.

Shanghai, China
Reviewed September 17, 2016 via mobile

The place is very decent, clean and neat. The staff is kind and service oriented, the staff manager: Martha is fluent in English and very helpful, look for her, she will definitely help you. The rooms are OK and the location is also convenient, only the breakfast can be definitely improved, but overall you will have a nice stay in...

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1Thank Pedrochavoya
Vera W, Public Relations Manager at Hilton Nanjing, responded to this review

Thank you for your review of your recent experience at our hotel’s restaurant. I understand that you were disappointed in your breakfast, and I have shared your feedback with our culinary team in order to help us continue to improve our food and beverage offerings in the future. Our guests’ satisfaction is of paramount importance to us at Hilton Nanjing,...

Singleton, Australia
Reviewed August 31, 2016

Upon arrival, I was very warmly greeted by the staff. Though most can speak English, one can tell that they have some difficulties communicating. It was great to run into Martha (duty manager) when I arrived as she is a Mexican who can converse in fluent English as well as Mandarin (I heard her talking to some other guests). Martha...

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Helpful?
Thank aussie_fireblade
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Admire the Chinese-inspired surrounds of Hilton Nanjing with traditional dragons and plum blossom appliqué adorning inside rooms and hotel public area. Situated in Jianye District, the hotel is part of the Wanda Plaza which houses luxury shopping, expansive malls, entertainment facilities and office towers. The hotel is just a 10-minute drive from city center, 40-minute from Nanjing Lukou International Airport and 20-minute from South Railway Station (Chinese High Rail). Reach the Olympic Sports Center and the International Exposition Center in five minutes and two-minute walk from the nearest metro station. Hilton Nanjing owns 355 rooms in total including 19 suites. One 12,917 sq ft. ballroom with the other 6 function rooms and a business center to meet the marketing needs. A fitness center with a 24-hr professional gym and a 5,382 sq ft. indoor heated swimming pool. Treat yourself to a treatment at the beauty salon or relax in one of six unique food and beverage venues. From Chinese cuisine to Western favorites, there are culinary options to suit every occasion at the Hilton Nanjing. ... more   less 

Additional Information about Hilton Nanjing

Address: No.100 Jiangdong Middle Road, Nanjing 210019, China
Location: China > Jiangsu > Nanjing
Price Range: $118 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Nanjing 5*
Number of rooms: 355
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Nanjing
#7 Business Hotel in Nanjing
#31 Best Value Hotel in Nanjing
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Questions & Answers

Questions? Get answers from Hilton Nanjing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Consider asking for room on higher floor if you're sensitive to street noise”
 of 5 bubbles Q7115SHdennisl, 2 weeks ago | Read review
“Always ask for a free updgrade”
 of 5 bubbles tanpe888, Sep 29, 2016 | Read review
“First time there, had a room on the east side 10th floor, very quiet”
 of 5 bubbles peterdD3670GM, Jul 22, 2016 | Read review
“I think view is not that important due to the surrounding. The sound insulation was good and the furnishing excellent and cosy.”
 of 5 bubbles KuaT_11, Mar 5, 2016 | Read review
“Make sure it's non-smoking when you don't smoke”
 of 5 bubbles WorldTraveller201000, Aug 11, 2015 | Read review
5 of 5
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