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Novotel Nanjing East Suning Galaxy

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#11 of 1,734 Hotels in Nanjing
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Novotel Nanjing East Suning Galaxy
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100 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Shanghai Region, China
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2016

An expansive Novotel in East Suning which is a 20-30 min taxi ride from central Nanjing. Comfortable rooms and a good breakfast buffet reflecting the Chinese/Korean/Japanese clientele in this tech business area of Nanjing. Good facilities but not much in the local area.

Helpful?
Thank jayne91
南京玄武苏宁银河诺富特, 客户关系经理 at Novotel Nanjing East Suning Galaxy, responded to this review

Dear Jayne91, Thank you for taking time to tell us about your experience at the Novotel Nanjing East Suning. At Novotel,We strive to provide a superior serice experience for every customer;therebefore,your feedback is very important to us. Hope to see you again very soon. More 

Shanghai, China
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2016

My wife was in town for a conference and our two kids (2 year and 9 months) tagged along. The rooms were spectacular. Loved them! I think they may have even upgraded us but i'm not sure. Check in and check out were friendly and easy. The front desk staff were very helpful with anything we needed including helping to... More 

Helpful?
Thank Curtis1980
南京玄武苏宁银河诺富特, 客户关系经理 at Novotel Nanjing East Suning Galaxy, responded to this review

Dear Curtis1980, Thank you for taking the time to tell us your experience at the Novotel Nanjing East Suning. i am sorry that the experience did not meet your expectations.please allow me to express my sincerest apologies. Your experience have been fully awared by us,also have been shared with hotel management team. Please rest assured that we are taking the... More 

Taoyuan, Taiwan
Level Contributor
96 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 23, 2016

Nice hotel, but extremely poor service. Room is exactly the same with other Novotel rooms so there is nothing surprised me. The rooms in Novotel is always nice and clean. The staffs at reception is lack of hospitality and passion. Hotel is in the mid of nowhere. If you are trying to do some sightseeing at your spare time, the... More 

Helpful?
Thank OmarLien
南京玄武苏宁银河诺富特, 客户关系经理 at Novotel Nanjing East Suning Galaxy, responded to this review

Dear OmarLien, Thank you for taking time to tell us about your experience at the Novotel Nanjing East Suning.I am sorry that your experience did not meet your expectations.please allow me to express my apologies. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us.if you have time,please do not hesitate... More 

Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 22, 2016

This is a fairly nice modern business hotel, the rooms are very big, comfortable and well appointed, the front desk staff speak english reasonably well, the gym is basic but clean and pool is nice. The buffet breakfast is quite extensive with an excellent variety of food. The location of the hotel is not great if you want to visit... More 

Helpful?
Thank Gilles B
南京玄武苏宁银河诺富特, 客户关系经理 at Novotel Nanjing East Suning Galaxy, responded to this review

Dear Gilles, Thank you for taking time to tell us about your experience at the Novotel Nanjing East Suning.We are gald that you enjoyed your stay and hope to see you again soon. Best Wishes! More 

Ghaziabad, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 17, 2016

Have been to China on an official visit. My experience with this hotel was too good. I really liked the hospitality given by them. Very helping and supportive staff. Good location, just walking distance to the office where I have to attend the meeting.

Helpful?
Thank Geetika2907
南京玄武苏宁银河诺富特, 客户关系经理 at Novotel Nanjing East Suning Galaxy, responded to this review

Dear Guest, Thank you for the great reviw of our hotel!we are glad that you enjoyed your stay and hope to see you again soon. Sincerely, More 

Shanghai, China
Level Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed February 14, 2016

I've stayed here before and were generally very satisfied with the staff&service but this time I have to say I was pretty disappointed with the lack of food options for breakfast / dinner and a pretty rude and inattentive staff at the Executive Lounge. When my friend and I wanted some wine after dinner the waitress was too lazy to... More 

Helpful?
Thank chinagirl73
南京玄武苏宁银河诺富特, 客户关系经理 at Novotel Nanjing East Suning Galaxy, responded to this review

Dear Guest, Thank you for taking time tell us about your experience at Novotel Nanjing East Suning. I am sorry that your experience did not meet your expectations. Please allow me to express the sincerest apologies. We strive to provide a superior service experience for every customer ,therefore ,your feedback is very important to us. please rest assured that we... More 

Brisbane Australia
Level Contributor
198 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 26, 2015

This hotel was booked for us by a local travel agent. The hotel is well located , close to the metro and an underground food hall. There is a Walmart and department stores not far from the hotel. Breakfast was excellent, both western and Chinese options. Staff were attentive and a boxed breakfast was provided in lieu when we had... More 

Helpful?
1 Thank Marilyn50
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 21, 2015 via mobile

A very clean, newer hotel that caters to the software trade. An hour from the airport, 39 minutes from the city center. English is not good here and forget it if you want to take a tour or go sightseeing. Nice hotel, remote location Good breakfast. Meh.

Helpful?
1 Thank cynthia l
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 7, 2015

The hotel is located in a very remote area if you are thinking of taking a walk to resturants and shopping. There is a metro station about 20 minutes away. The breakfast was average with poor coffee. The dinner options was terrible. The bar served Draft beer on bottles. Ok for business, not for tourism.

Helpful?
2 Thank Carl L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Novotel Nanjing East Suning Galaxy

Address: NO. 9 Suning Avenue, Nanjing 210042, China
Location: China > Jiangsu > Nanjing
Price Range: $54 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Nanjing East Suning Galaxy 4*
Number of rooms: 335
Reservation Options:
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Hotel Style:
#3 Business Hotel in Nanjing
#4 Best Value Hotel in Nanjing
#11 Luxury Hotel in Nanjing
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