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The Westin Nanjing

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#6 of 1,835 Hotels in Nanjing
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The Westin Nanjing
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224 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Hong Kong, China
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

relatively old hotel but everything was good. the decoration was moden but nothing special. the gym was quite ok too with some good weights training facilities. nothing was wrong about this hotel but there is nothing much special about it. anyhow, good choice for business trip.

Helpful?
Thank ninazhan
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing your stay experience with us. Thank you very much for your affirmation, however, as you mentioned, we still have a lot of areas that can be improved. Currently we will keep focus on increasing guest service quality and renovations for the hotel. It's... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago via mobile

Came for few days for business. Basic room type is already quite big, as the hotel located on high floor so believe the view for all the rooms are similar. Breakfast and lunch at the restaurant is a bit boring, staff some rude some nice. You need to walk a while to the swimming pool & gym. Wifi is slow... More 

Helpful?
Thank Stanley C
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing your stay experience with us. I’m glad to hear that you enjoyed the location, relaxations and nice room with pleasant lake view in our hotel. However, the issues you mentioned we will take it seriously. Now we are doing a project to upgrade... More 

Santa Clara, California
Level Contributor
164 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 3 weeks ago

Great view of the lake as noted elsewhere, actually most everything about this place was great. Check-in was China slow but other than this minor nit it would be hard to find anything negative to say. My room had a very interesting layout with the large bathtub being more or less the centerpoint for the room. The décor is all... More 

Helpful?
Thank jondf
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. I’m pleasant to hear that you enjoyed the nice guest room with stunning lake view, standard service and great breakfast in our hotel. It's our honour to provide you great experience of your stay. Meanwhile, please allow me... More 

Mumbai (Bombay), India
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 12, 2016

- Value For money: Good value for money and a very good business hotel - Service: Overall experience is great although communication in English is a serious challenge - Food: Not many vegetarian options except pizza and pasta. The break-fast spread is great especially if you are a non-vegetarian. Vegetarians will have to make-do with eggs and fruits or depend... More 

Helpful?
Thank InnaARao
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing your stay experience with us. I’m glad to hear that you enjoyed the excellent location, warm service and nice room with stunning lake view of our hotel; however, the issues you mentioned we will take it absolute seriously and organize trainings like language... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 4, 2016

I had a fantastic room with an amazing view of the XuanWu lake. Everything was perfect, the service, the room, the club lounge. It is located in the center, easy to get a taxi, also close to a metro station. The walk around the lake is beautiful. I stayed at the Westin last week, it was not the first time... More 

Helpful?
1 Thank AAnnieArt
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. I’m glad to hear that you enjoyed our hotel's excellent location, warm service and nice room with stunning lake view; It's our honour to provide you great experience of your stay. Thanks very much for your continual support... More 

Nanjing, China
2 reviews
Reviewed September 27, 2016

Downtown area of Nanjing city with good view of Xuanwu Park. Take a little longer to wait elevator, because lobby is on the high floor of building. Personal experience: equipment in bathroom has some problem, been fixed after I called hotel staff to help.

Helpful?
Thank Marchin1989
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. Please accept my sincere apology for any inconvenience caused by our facility during your stay. I will communicate with my team and make sure they will keep an eye on our equipment conditions and maintenance to try our... More 

Singapore, Singapore
Level Contributor
54 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 20, 2016

Stayed two nights in two rooms for my family. Coming from Beijing, it was easily accessed through subway. The train station where we took our train to Suzhou was an easy two subway stops away and is probably the quickest way to get there as we avoided the traffic. The hotel accommodated our request to have our rooms near each... More 

Helpful?
Thank AlbusD
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. I’m glad to hear that you enjoyed our hotel's excellent location, delicious food around and nice lake view; It's our honour to provide you great experience of your stay. Thanks very much for your continual support and valuable... More 

Carrollton, Texas
Level Contributor
173 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 14, 2016

I visited recently while on vacation with my wife. This is your typical western style corporate hotel catering to businessmen. Pros: 1. Great wifi speed throughout the hotel. We carried our iPads from the room to the lobby without losing connectivity. Bandwidth was good enough to have a Facetime chat with the grandkids back at home. 2. Very nice rooms,... More 

Helpful?
Thank Mike E
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Mike E, Warm greetings from The Westin Nanjing! Thank you very much for choosing our hotel and sharing such positive feedback with us. I’m delighted to hear that our Wifi did well assist you during your stay, and you enjoyed nice lake-view room and service at our hotel. Meanwhile, sorry for any inconvenience caused by our unconspicuous main entry,... More 

Johor Bahru, Malaysia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 7, 2016

What I like: - 1) Rooms very nice and well decorated 2) Breakfast is good (decent spread/varieties) and staffs in the kitchen/dining area are very helpful 3) have free wifi 4) Front desk staffs can speak decent English to be improved: - 1) Check-in and check-out takes times 2) Staffs at the front desk not that friendly (not even a... More 

Helpful?
Thank syahriz838
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear syahriz838, Warm greetings from The Westin Nanjing! Thank you very much for choosing the Westin Nanjing and sharing your stay experience with us. I’m glad that you had enjoyed our spacious room, nice breakfast and service in the restaurant; meanwhile, what you mentioned about front desk service was absolutely right. We will take this seriously, have more training on... More 

Oxford, United Kingdom
Level Contributor
103 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 3, 2016 via mobile

I returned to the Westin with my family and stayed one night with my family on a Saturday. The hotel was busy! We had an upgrade to a suite with fantastic Lake view at the last minute, thanks to Angeline. Angeline from Executive lounge did a brilliant job of getting us our suite early as we arrived quite early. She... More 

Helpful?
Thank ECEJon
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear ECEJon, Warm greetings from The Westin Nanjing! Thank you very much for choosing the Westin Nanjing and sharing such positive feedback with us. I’m glad to hear that you enjoyed your weekend with your family in our nice lake-view suite! It's really our honour to provide you excellent service and meet your expectations. Thanks very much for your affirmation... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Westin Nanjing is strategically located in the Hunan Road central business district with an adjacent retail podium and offering a retreat overlooking the scenic Xuanwu Lake. From our hotel you will see the bustling and vibrant city of Nanjing. We are a casual walk to Jiangsu Exhibition Hall which conveniently connects you to the subway station.Our Westin Heavenly Bed in each of our 234 guest rooms and suites offers an indulgent respite from the usual demands of the day. Find comfort from the sumptuous and stylish all-white bed, consisting of a custom designed pillow top mattress, down blanket, crisp sheets, luxurious duvet, and five dreamy pillows.Feel rejuvenated with a dip in our 25-meter indoor heated swimming pool, or a session at Westin WORKOUT, our fitness center offering the latest in cardio equipment and weights.A full range of support services is provided at the Business Center, and our guests will appreciate high speed wireless internet in all guest rooms, meeting rooms and public areas throughout the hotel.Indulge your culinary senses at our innovative restaurants, offering you a unique dining experience. The Westin Nanjing features a total of 1,000 square meters of meeting and banquet space including a Grand Ballroom with 530 square meters on the 9th floor and 4 meeting rooms on the 22nd floor.Seasonal Tastes – Be invigorated by the color, freshness and flair our all-day dining venue presents. With open kitchen and an interactive dining experience, Seasonal Taste features both buffet and a la carte selections. The Westin Nanjing is proud to offer SuperFoodsRXTM.Five Zen5es – An innovative and lively restaurant offering new-look Huaiyang fare and Chinese dishes prepared using authentic methods. Private rooms are available for a more intimate dining experience. It will be ‘the’ place to be seen in Nanjing.Lobby Lounge – Retreat to our lobby lounge bar to unwind in a relaxed atmosphere with a cocktail or light snack. ... more   less 

Additional Information about The Westin Nanjing

Address: 201 Zhongyang Road, Nanjing, China
Location: China > Jiangsu > Nanjing
Price Range: $123 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Nanjing 5*
Number of rooms: 234
Reservation Options:
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Also Known As:
The Westin Nanjing Hotel Nanjing
Hotel Style:
#5 Business Hotel in Nanjing
#6 Luxury Hotel in Nanjing
#29 Best Value Hotel in Nanjing
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Questions & Answers

Questions? Get answers from The Westin Nanjing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pick a room facing the lake”
 of 5 bubbles InnaARao, Oct 12, 2016 | Read review
“XuanWu lake view is fantastic”
 of 5 bubbles AAnnieArt, Oct 4, 2016 | Read review
“Find another hotel”
 of 5 bubbles williamo213, May 23, 2016 | Read review
“Become SPG Member; High Floor Premier Room with Good View”
 of 5 bubbles zuji, Apr 29, 2016 | Read review
“Ask for higher floor”
 of 5 bubbles tim7482016, Feb 13, 2016 | Read review
5 of 5
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