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The Westin Nanjing

#5 of 1,733 Hotels in Nanjing
Certificate of Excellence
201 Zhongyang Road, Nanjing, China
Name/address in local language
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206 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Have stayed a few times. One of my favorite. Good locaiton (next to a big mall) and quite centrally located. They always upgraded me to a suite which was a bit too big (and many doors) but the view was good. Business lounge service and food also good.

Helpful?
Thank avatar_ip
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear avatar_ip, Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m glad to hear that you enjoyed our hotel's excellent location, delicious food and spacious room with nice lake view! Thanks very much for your continual support and valuable feedback, we are very much looking forward to meet you back at... More 

Tehran, Iran
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

it was clean with friendly stuffs and a great view of the lake in the restaurant, and near to the subway, the breakfast was awesome , it was the best place i could stay in nanjing. i prefer this one again.

Helpful?
Thank rezabazargan
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear rezabazargan, Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m delighted to hear that you enjoyed our hotel's excellent location, nice lake view and breakfast in our hotel! Thanks very much for your affirmation and valuable feedback, we are very much looking forward to meet you back at The Westin... More 

Rockville, Maryland
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is among the tallest building in Nanjing. Being right in front of Xuanwu Lake affords it very good lake view from most rooms. The standard room is spacious. The furnishing is standard Westin which is good taste and quality. Service is also admirable. However, the surrounding area left some to be desired. There is a huge construction site... More 

Helpful?
Thank MieoMieo
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear MieoMieo, Greetings from The Westin Nanjing, and thank you so much for sharing your stay experience with us. I’m delighted to hear that you enjoyed our hotel's excellent location, warm service and also the spacious guest room with stunning lake view! However, we are really sorry for any inconvenience or bother caused by the construction noise around. We are... More 

Reading, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2016

It was my first time in China, and I was slightly worried being a single female traveller. I went to Nanjing to meet suppliers, and stayed at the Westin. I needn't have worried about safety or comfort at the hotel, and enjoyed my stay very much. I don't really know why I was worried, apart from fear of the unknown,... More 

Helpful?
1 Thank junetraynon
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear junetraynon, Greetings from The Westin Nanjing, and thank you so much for choosing our hotel and sharing your stay experience with us. I’m very glad to hear that you felt safe and enjoyed the stay with helpful staff in our hotel, as well as scenery spots in Nanjing! It's also our pleasure and responsibility to ensure guest safety in... More 

2 reviews
1 of 5 stars Reviewed May 23, 2016

I was expecting a standard hotel experience for the price I was (or rather am) paying. A quiet room, help in finding a cab, and prompt housekeeping. So far I have not received any of the three, and while the middle item can be excused by what seems to be the general scarcity of taxis in China, the other two... More 

Helpful?
Thank William O
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear William O., Thank you for your review. Obviously I am very disappointed to hear of the issues you are encountering at our hotel. I am a little unclear from the review whether you are still with us at the hotel, but if so, please do contact me at Michael.Delargy@westin.com, or call Service Express and ask for me. I will... More 

Irvine, California
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed May 2, 2016 via mobile

Upgraded to a suite with a nice view, but in China standard, the suite is small and not very business functional (not a proper desk if you want to work on your laptop). The glass door in the shower sounded like it was about to fall off, and the side has a long streak of black molds... There are only... More 

Helpful?
1 Thank fly_Harriett
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Fly_Harriett, Thank you for your valuable feedback, and please accept my apologies for the issues encountered during your return to our hotel. We of course take your comments very seriously, and are addressing the various service shortcomings with the team. Our guest services manager spoke immediately to the visitors at the hotel regarding Durian, but unfortunately we did not... More 

Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 2, 2016 via mobile

We stayed in this hotel when it first opened. Service was as good as we remembered and the facilities were well maintained, except perhaps the bathroom marble which was showing wear and tear. The rooms were rather spacious and the bed was very comfortable. Breakfast was excellent, offering Chinese, Japanese and truly Western (as against imitation Western) fare. The location... More 

Helpful?
Thank Lindawong9299
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear Lindawong9299, Greetings from The Westin Nanjing, and thank you so much for choosing our hotel again and sharing your stay experience with us. I’m very glad to hear that you enjoyed the stay with spacious guest room, excellent breakfast in our hotel! However, we are really sorry for any inconvenience caused by our inconspicuous entrance during your stay. We... More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed April 29, 2016

The location of this hotel was good - just near the Xuanwu Lake. There is a large shopping mall adjacent to the hotel and heaps of good restaurants to choose from. The outer decor of the building is very nice. The room was perfect - spotless, clean and spacious. The staff in front desk were very welcoming and warm. The... More 

Helpful?
Thank zuji
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear zuji Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m delighted to hear that you enjoyed our hotel's excellent location, spacious guest room and breakfast in our hotel! Meanwhile, we realised that you mentioned about breakfast service, we will take it seriously, do some reviews and trainings for further improvement.... More 

Level Contributor
10 reviews
8 hotel reviews
5 of 5 stars Reviewed April 5, 2016

Everything about my recent stay at the Westin Nanjing went very well. The rooms were very nice and comfortable and I had a great view of the river/mountains, the service was prompt and on point, the food was delicious, and the internet was fast. Location was right in the center of Nanjing, so convenient access to most of the city.... More 

Helpful?
Thank Bryce B
Michael D, General Manager at The Westin Nanjing, responded to this review

Warm greetings from the Westin Nanjing, and thank you so much for sharing such positive feedback with us. I'm delighted to hear that you found the rooms and food in our hotel enjoyable, as well as great service and a vibrant location. Meanwhile, please accept my apologies about any inconvenience caused by elevator issues. Thank you very much for your... More 

Singapore
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 31, 2016 via mobile

Stayed in this hotel because of a company event that was hosted here. The lobby is on the 23rd floor and got a room on the 25th. View would be stunning without the smog outside. Room is immaculate, clean and modern. Everything works. The open concept bathroom is cool! Breakfast variety is great. A great place to stay

Helpful?
Thank KokTongT
Michael D, General Manager at The Westin Nanjing, responded to this review

Dear KokTongT, Warm Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. We are glad that your company event went successful and you enjoyed comfort of room in our hotel, also thank you for your comment about our breakfast which I shall definitely share with our restaurant team. We sincerely wish to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Westin Nanjing is strategically located in the Hunan Road central business district with an adjacent retail podium and offering a retreat overlooking the scenic Xuanwu Lake. From our hotel you will see the bustling and vibrant city of Nanjing. We are a casual walk to Jiangsu Exhibition Hall which conveniently connects you to the subway station.Our Westin Heavenly Bed in each of our 234 guest rooms and suites offers an indulgent respite from the usual demands of the day. Find comfort from the sumptuous and stylish all-white bed, consisting of a custom designed pillow top mattress, down blanket, crisp sheets, luxurious duvet, and five dreamy pillows.Feel rejuvenated with a dip in our 25-meter indoor heated swimming pool, or a session at Westin WORKOUT, our fitness center offering the latest in cardio equipment and weights.A full range of support services is provided at the Business Center, and our guests will appreciate high speed wireless internet in all guest rooms, meeting rooms and public areas throughout the hotel.Indulge your culinary senses at our innovative restaurants, offering you a unique dining experience. The Westin Nanjing features a total of 1,000 square meters of meeting and banquet space including a Grand Ballroom with 530 square meters on the 9th floor and 4 meeting rooms on the 22nd floor.Seasonal Tastes – Be invigorated by the color, freshness and flair our all-day dining venue presents. With open kitchen and an interactive dining experience, Seasonal Taste features both buffet and a la carte selections. The Westin Nanjing is proud to offer SuperFoodsRXTM.Five Zen5es – An innovative and lively restaurant offering new-look Huaiyang fare and Chinese dishes prepared using authentic methods. Private rooms are available for a more intimate dining experience. It will be ‘the’ place to be seen in Nanjing.Lobby Lounge – Retreat to our lobby lounge bar to unwind in a relaxed atmosphere with a cocktail or light snack. ... more   less 

Additional Information about The Westin Nanjing

Address: 201 Zhongyang Road, Nanjing, China
Location: China > Jiangsu > Nanjing
Price Range: $106 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Nanjing 5*
Number of rooms: 234
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Also Known As:
The Westin Nanjing Hotel Nanjing
Hotel Style:
#5 Luxury Hotel in Nanjing
#5 Business Hotel in Nanjing
#29 Best Value Hotel in Nanjing
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