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Courtyard Hong Kong

#79 of 697 Hotels in Hong Kong
Certificate of Excellence
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Courtyard Hong Kong
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1,125 Reviews from our TripAdvisor Community

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Showing 904: English reviews
Hong Kong, null, Hong Kong
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The training in this hotel is terrible. They never upgrade the room to a suite or a corner room for platinum member. The staff were talking very loud in Cantonese and ignored as if there is no customer. The check in staff Alan forget to give the platinum gift and lied that he did. The assistant front office manager argued... More 

Helpful?
1 Thank Tom C
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear TomC, Thank you for sharing your experience with us at the Tripadvisor.com. It is with regret to read about your less-than-satisfying experience and I appreciate your candid feedback which is important for us to continuously improve our goods and services. Please assured that a corrective measurement was implemented and we will look into the matter and make necessary improvements.... More 

Bhubaneswar, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

the hotel is very beautiful with a dashing longue...the buffet was awesome. the best thing is the bows of receiption longue.though this is far away from the business places, but for any food lover the buffest and breakfast was awesome..

Helpful?
1 Thank Sushil S
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Sushil S, Thank you for the great review and sharing your experience with Tripadvisor. I am so pleased to read that you a satisfied with our team associate service and that you enjoyed a wonderful time during your stay. I trust you will have another opportunity to stay with us again soon and If I can be of any... More 

Raleigh, North Carolina
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is best courtyard brand hotel that I have ever stayed. Does not compare at all to the Courtyards in the USA. It is a more refine and sophisticated facility. I was very impressed with the hotel. They have executive lounge and it is very good, better than the in the Marriott at Pattaya. Beds are comfortable and rooms have... More 

Helpful?
1 Thank Yuri_The_Traveler
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Yuri_The_Traveler It was a pleasure to receive your review and to hear that you are satisfied with the hotel. Thank you for your loyalty to the Marriott Rewards program and for choosing to stay with us at the Courtyard by Marriott Hong Kong. I look forward to welcome you back again and if I can arrange anything for your... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel is perfectly located, close to MTR station and at walking distance from a lot of trendy restaurants and bars. The team was very friendly during our stay. Our room had an amazing harbour view and was very comfy. Definitely a place I would recommend for a nice stay in Hong Kong.

Helpful?
1 Thank suzettehk83
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear suzettehk83, Thank you for the great review and sharing your experience with Tripadvisor. I am so pleased to read that you a satisfied with our team associate service and that you enjoyed a wonderful time during your stay. I trust you will have another opportunity to stay with us again soon and If I can be of any assistance... More 

Sydney, Australia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleasant hotel if you're not expecting extravagance. The rooms facing the harbour have wonderful views and although on the small side are well thought-out and spotlessly clean. The front office managers were exceptionally friendly and helpful as were the staff in the executive club. Although not in the centre of town there is a shuttle bus and taxis are... More 

Helpful?
Thank never2tired2travel
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear never2tired2travl, It was a pleasure to receive your review and to hear that you found our team of associates helpful and the guest rooms comfortable for your stay. Thank you for choosing to stay with us at the Courtyard by Marriott Hong Kong. I look forward to welcome you back again and if I can arrange anything for your... More 

Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked and prepaid my room 3 weeks in advance. 1 week before I checked-in, I noticed that the rates are now even lower, and comes with additional benefits. I called the hotel and asked for an explanation. Their response was "Too bad for you, since you prepaid, we can't do anything about it". Very unpleasant experience even before I... More 

Helpful?
Thank nficewine
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear nficewine, Thank you for sharing your experience with us at the Tripadvisor.com. It is with regret to read about your less-than-satisfying experience and I appreciate your candid feedback which is important for us to continuously improve our goods and services. Please assured that your concerns have been brought to the attention of the hotel management and we will look... More 

New Zealand
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed there for two nights and the staff were extremely helpful and friendly. I left my cell phone on taxi from hotel to central and the staff tried different ways to find it. Highly appreciated what they did. Forgot to get their names but overall are very helpful.

Helpful?
Thank louisaong
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Ms Ong, Thank you for the great review and sharing your experience with Tripadvisor. I am so pleased to read that you a satisfied with our team associate service and that you enjoyed a wonderful time during your stay. I trust you will have another opportunity to stay with us again soon and If I can be of any... More 

Singapore
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is located slightly on the quiet side of town. But a 5 minutes taxi ride will take you into the heart of Hong Kong, that is..... If you find a taxi. Check in was quick and simple and there are 3 elevators serving this tall and skinny building. Room size was small, but still decent. Overall was clean... More 

Helpful?
Thank KokTongT
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear KokTong T It was a pleasure to receive your review and to hear that you are satisfied with the hotel. Thank you for your loyalty to the Marriott Rewards program and for choosing to stay with us at the Courtyard by Marriott Hong Kong. I look forward to welcome you back again and if I can arrange anything for... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Location is not great but regularly scheduled, free shuttle, made up for that. Room was somewhat small but was clean, modern, comfortable and had great view of harbor. Fitness facility was well equipped. The buffet restaurant was a little pricey but the food was good. The only thing better than the great room price was the awesome staff. Everyone we... More 

Helpful?
Thank Blue O
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Blue O, I was so pleased to read your review and to see your comments, "Everyone we encountered was very courteous and helpful." To the Courtyard by Marriott Hong Kong maintain consistent service and hospitality is a main focus as well as to makes sure that every guest enjoys a fabulous experience during their stays. I look forward to... More 

New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The staff was friendly. The room was a decent size and clean. The location was awful. It's in a residential area. Hard to get a taxi from that location. The price wasn't that great..so might as well stay closer to Central

Helpful?
1 Thank Nefertiti D
Q7480QKchrisl, Manager at Courtyard Hong Kong, responded to this review

Dear Nefertiti D Thank you for sharing your experience from your recent stay at the Courtyard by Marriott Hong Kong. I am so pleased to read that you were well looked after and that you happy with your room. Moreover, The hotel do provide complementary shuttle from hotel to IFC mall and other central area. Please do not hesitate to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Known for spectacular shopping, sightseeing and entertainment, Hong Kong is ideal for business or leisure travel. With a beautiful backdrop of Victoria Harbour, Courtyard by Marriott Hong Kong offers great harbour views and easy access to the financial district. Our downtown Hong Kong hotel is located near the MTR subway - HKU station of West Island Line with approximate 6 to 8 minutes on foot, hotel also offers complimentary shuttle to major Hong Kong Island business districts. The lobby's interactive GoBoard lets you find local restaurants, news and travel conditions. Smartly designed guestrooms offer great views, Marriott signature bedding, LCD TV, complimentary high-speed connectivity in all guestrooms as well as meeting facility, and a luxurious marble bathroom. Our Executive Rooms and Suites provide access to the cozy Executive Lounge. Enjoy a workout in our 24-hour fitness centre and dine at our award-winning restaurant MoMo Cafe. ... more   less 

Additional Information about Courtyard Hong Kong

Address: No.167 Connaught Road West, Hong Kong, China
Location: China > Hong Kong > Sai Wan
Price Range: $152 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Hong Kong 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Courtyard By Marriott Hong Kong Hotel Hong Kong
Marriott Hong Kong
Hong Kong Courtyard
Hong Kong Marriott
Courtyard Hong Kong
Hotel Style:
#48 Romantic Hotel in Hong Kong
#52 Business Hotel in Hong Kong
#54 Family Hotel in Hong Kong
#65 Luxury Hotel in Hong Kong
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