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Courtyard Hong Kong

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#60 of 708 Hotels in Hong Kong
Certificate of Excellence
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Courtyard Hong Kong
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1,228 Reviews from our TripAdvisor Community

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Showing 994: English reviews
Calgary
Reviewed 4 days ago NEW

This was my third trip to Hong Kong. I've previously stayed in Kowloon and Causeway Bay but I wanted to stay in a different part of the city this time and decided on the Courtyard Marriott. Some of the past reviews commented on the poor location of the hotel but I would disagree. I found the location to be very...

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Helpful?
Thank Oil_Baron_78
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear Oil_Baron_78, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are as...

Singapore, Singapore
Reviewed 1 week ago

I normally choose Courtyard Hong Kong when staying on the island as it is tucked in a lesser commercial area and can still radiate a nice old world charm about Hong Kong, complete with the tram station just a few metres off the hotel. My last stay however, still angered me to this day. We were to check out on...

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Helpful?
Thank KenCW3
Erika F, Assistant Front Office Manager at Courtyard Hong Kong, responded to this review

Dear KenCW3, Thank you very much for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. On behalf of my entire team, I apologize for falling short of your expectation. Please accept our sincere apology for the unpleasant experience you had during your stay. We have shared your feedback with the...

Hamburg, Germany
Reviewed 1 week ago

I use this property in Hong Kong because you get what you would expect from a Courtyard property and more. The A12 bus from the airport takes about 40 minutes and literally drops you off across the street from the lobby. Only a taxi more convenient, but the difference in cost is $40.00 HKD for the bus and about $350.00...

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Helpful?
1Thank TimothyKl
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear TimothyKl, It was a pleasure to receive your review and to hear that "Delightful Service" and love the Hotel service. I look forward to welcome you back again and if I can arrange anything for your next stay please let me know by emailing me on chris.lam@courtyard.com Highest Regards, Chris Lam

A TripAdvisor Member
2 reviews
Reviewed 2 weeks ago via mobile

We had an excellent time in Hong Kong and courtyard Marriott exceeded all of our expectations. The room was clean and spacious and customer service was excellent. We enjoyed room service breakfast daily - everything cooked to order. Everyone at this hotel is willing to help and answer questions. A special shout out to Eddie the office manager. He went...

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Helpful?
Thank A TripAdvisor Member
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear member, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Everything about the hotel works. From the doorman to front office to guest services... People are friendly and efficient, they are cheerful and are respectful of guests. I think this is a great example of a Marriott Courtyard. Everything you wanted without the fuss. I love the grab and go bar downstairs. The room: nothing to complain about. Great view....

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Helpful?
Thank HK_Traveller05
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear HK_Traveller05, It was a pleasure to receive your review and to hear that "Surprisingly great! 5 star for Courtyard" and love the Hotel service. I look forward to welcome you back again and if I can arrange anything for your next stay please let me know by emailing me on chris.lam@courtyard.com Highest Regards, Chris Lam

Los Angeles, California
Reviewed 2 weeks ago

I had booked an apt. in Megkok to get a more cultural experience. Usually this works for me and my fellow travelers. However, the property was not as described and I had booked and paid for four nights. I spent one night and decided I could not stay one more night. I packed up and checked into the Courtyard. Chloe...

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Helpful?
Thank chrissnelson
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear chrissnelson, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are...

Denver, CO
Reviewed 3 weeks ago

We stayed at the Courtyard for four nights, and enjoyed it very much. The harbor view room was lovely, small by American standards but average sized for Asia... and still very comfortable. The bathroom in particular was very nice, recently remodeled and the shower was fantastic. The lounge is on the small side, but the full hot breakfast and evening...

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Helpful?
Thank igbotrevordc
Chris L, Director of Rooms at Courtyard Hong Kong, responded to this review

Dear igbotrevordc, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the hotel service and we will ensure that your future stay are...

Surabaya, Indonesia
Reviewed 3 weeks ago

Stayed here for business Got a very2 rude awakening by a fire alarm. The alarm was so loud, I literally jumped of the bed. It was on 0700 hrs morning time, so really ruined my sleep. The alarm was on for more than 1 minute, and when I called downstair, nobody seem to know what is happening. No one care...

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Helpful?
Thank Alexandre N
Erika F, Assistant Front Office Manager at Courtyard Hong Kong, responded to this review

Dear Alexandre N, Thank you very much for taking the time to provide us with feedback on your most recent stay with us. I have learnt from your experience that you were woken up in the middle of the night due to a fire alarm, I hope that you can accept our apologies for any inconvenience that this may have...

Hong Kong, China
Reviewed 4 weeks ago via mobile

The room is quite small but the location is reasonably convenient being within walking distance to the MRT and very close to the tram and buses. The TV in the room is pretty old with no HDMI connection. The harbor view rom the corner room was nice. The Executive Lounge is quite small and the F&B is ok. Breakfast at...

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Helpful?
Thank hippodiver
Erika F, Assistant Front Office Manager at Courtyard Hong Kong, responded to this review

Dear Hippodiver, Thank you very much for sharing your experience from your recent stay at Courtyard by Marriott. I am delighted to learn that your enjoy the stay in our harbor view room. Yet, I was also disappointed to know that the model of the TV in room and the food at MoMo Café did not meet your expectation. You...

Brussels, Belgium
Reviewed 4 weeks ago

We stayed 11 days at the hotel and enjoyed it very much. We had chosen a room with a view on the harbour, better than the view on the city (dirty buildings). We paid a good price for our room: breakfast included, 2 free tickets for the Big Bus and 2 Octopus cards with 50$ on each of them were...

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Helpful?
Thank Londinium
Erika F, Assistant Front Office Manager at Courtyard Hong Kong, responded to this review

Dear Londinium, Thank you for staying in Courtyard by Marriott Hong Kong and we appreciate you taking time to share with us your experience while at our hotel. I am very pleased to learn that you appreciated the services provided by us during your visit and that is a great encouragement to our team. Besides, your comments on the TV...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Known for spectacular shopping, sightseeing and entertainment, Hong Kong is ideal for business or leisure travel. With a beautiful backdrop of Victoria Harbour, Courtyard by Marriott Hong Kong offers great harbour views and easy access to the financial district. Our downtown Hong Kong hotel is located near the MTR subway - HKU station of West Island Line with approximate 6 to 8 minutes on foot, hotel also offers complimentary shuttle to major Hong Kong Island business districts. The lobby's interactive GoBoard lets you find local restaurants, news and travel conditions. Smartly designed guestrooms offer great views, Marriott signature bedding, LCD TV, complimentary high-speed connectivity in all guestrooms as well as meeting facility, and a luxurious marble bathroom. Our Executive Rooms and Suites provide access to the cozy Executive Lounge. Enjoy a workout in our 24-hour fitness centre and dine at our award-winning restaurant MoMo Cafe. ... more   less 

Additional Information about Courtyard Hong Kong

Address: No.167 Connaught Road West, Hong Kong, China
Location: China > Hong Kong > Sai Wan
Price Range: $137 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Hong Kong 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Marriott, Priceline, Travelocity and Ctrip TA so you can book your Courtyard Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Hong Kong Hotel Hong Kong
Marriott Hong Kong
Hong Kong Marriott
Hong Kong Courtyard
Courtyard Hong Kong
Hotel Style:
#48 Romantic Hotel in Hong Kong
#52 Business Hotel in Hong Kong
#54 Family Hotel in Hong Kong
#56 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Hong Kong staff and other travelers.
22 questions
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Questions? Get answers from Courtyard Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor, rooms ending in "02" have a better view of the harbour”
 of 5 bubbles Oil_Baron_78, 4 days ago | Read review
“High floor, harbor view.”
 of 5 bubbles TimothyKl, 1 week ago | Read review
“Harbor view is lovely.”
 of 5 bubbles igbotrevordc, 3 weeks ago | Read review
“Go for the harbour view, really nicer than seeing the ugly buildings”
  • The room
  • Bathroom - there is a blind available for more privacy
  • Desk and TV
  • View on the harbour
  • Large twin beds
  • Shower & WC
 of 5 bubbles Londinium, 4 weeks ago | Read review
“Best rooms are looking at the harbor view. The city view can be nice as well”
 of 5 bubbles zubux, Dec 14, 2016 | Read review
5 of 5
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