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iclub Fortress Hill Hotel

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No.18 Merlin Street, North Point, Hong Kong China
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Traveler (405)
360
Panoramas (25)
Room & Suite (260)

About

#137 of 795 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
iclub Fortress Hill Hotel - Convenient location with 4-minute walking distance to Fortress Hill MTR station, 1-minute walking distance to tram station. A few minutes drive to Causeway Bay, a vibrant entertainment & shopping district in Hong Kong - Easy access to Victoria Park, the biggest park on Hong Kong Islands - Free schedule shuttle bus service to/form Airport Express Line Hong Kong Station - Connecting room allows a room to accommodate up to 4 guests, ideal for families and travelling group - Rooms in high floors featuring facinating harbour view and Hong Kong skyline - Complimentary morning light refreshement daily in iLounge -24 hours complimentary tea & coffee service throughout the day in iLounge - 24 hours self-service laundry facilities - 24 hours complimentary use of Sweat Zone - 24 hours complimentary use of iEngage - 100% smoke-free hotel
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Full view
Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Complimentary instant cofffee
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Complimentary tea
Vending machine
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Express check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
585Restaurantswithin 0.75 miles
36Attractionswithin 0.75 miles
974Reviews46Q+A100Room tips
Traveler rating
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Popular mentions
277lynn wrote a review Dec 2020
Singapore, Singapore1 contribution1 helpful vote
1) My room is generally clean, bedsheets and towels were changed frequently such that I didn't get bitten by bed mites this time. Thanks to the diligent housekeeping lady called Ah Hong who is in charged of 31/F. 2) The air-con in my room is very noisy such that it gives me headache sometimes and the noise also affected my sleep quality. The air-con thermostat in my room doesn't work and it is temperamental. Hence, I am not able to set the room temperature to a degree that I feel comfortable and warm during cold days in the winter. My room temperature is often colder than the exterior winter temperature. I have repeatedly informed the hotel front desk but their in-house technician couldn't solve the problem. 3) Hotel front desk staff's attitude need to improve to be more customer centric, respectful and helpful towards long-stay guests. Sometimes, I feel that they take us for granted, arrogant and slow in serving us. 4) The dining room ladies' are friendly and efficient. They keep the place clean, replenish the food, juice and coffee well. Instead of just bread and jam each morning, the food variety should be more varied and wider in choice for a 4* hotel, and it will be good to provide some cereal, milk, cold cuts like ham and cheese, yogurt and eggs for breakfast. 5) The hotel should also make long stay room rates more competitive and cheaper than its "best rates" for short stay guests.
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Review collected in partnership with RegalHotel.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
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Response from Foster Lui, General Manager at iclub Fortress Hill Hotel
Responded 4 weeks ago
Dear 277lynn, Thank you for choosing iclub Fortress Hill Hotel and for taking the time to share your experience with us. We value your comments, especially on the air-condition in the room and have taken note of the shortfall in your experience and will work hard with the concerned team members to rectify and improve. I sincerely hope we have the opportunity to welcome you back again!! Warmest regards, Foster Lui General Manager
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TommyFung wrote a review Dec 2020
2 contributions2 helpful votes
One of the best price-value hotel in town! Located close to the MTR, a lot of eating options and a convenience store just in the corner. The room looks very clean, every is shinny. Very comfortable and the air conditional control actually works!
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Review collected in partnership with RegalHotel.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Foster Lui, General Manager at iclub Fortress Hill Hotel
Responded Dec 8, 2020
Dear TommyFung, Thank you for choosing iclub Fortress Hill Hotel and taking the time to give us your thoughts and rating. The team and I are very pleased that you had a pleasant stay with us. Your feedback is a strong motivation to continuously provide a high level of services. We look forward to welcoming you back soon for another enjoyable stay again!!! Warmest regards, Foster Lui General Manager
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mooninthesky123 wrote a review Nov 2020
Hong Kong, China1 contribution1 helpful vote
A nice budget hotel with good location, as total 3 night I stay. Since I only spend a nighttime and the housekeeping is not necessary for me, but the RA is asked me any items is need to fill when she met me in morning, she is careing and show the professional in her job : )
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Review collected in partnership with RegalHotel.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from Foster Lui, General Manager at iclub Fortress Hill Hotel
Responded Nov 10, 2020
Dear mooninthesky123, Thank you for taking your precious time to share with us your feedback, especially on the service provided by our Room Attendant. The team and I strive to provide our guests with the most comfortable stay accompanied with the highest quality service. We look forward to welcoming you back very soon. Warmest regards, Foster Lui General Manager
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Shirley10102020 wrote a review Oct 2020
1 contribution1 helpful vote
wifi - i have 4 device accessed wifi in first week, but when the new device is replaced as 4th device, it will indicated I have reached the limitation of device. And the front desk never response quickly my problem but sending someone dont know computer system to waste my time. And she even don't exam my broken chair probably but finally I have my new chair and sit safety the next day.
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Review collected in partnership with RegalHotel.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Foster Lui, General Manager at iclub Fortress Hill Hotel
Responded Oct 18, 2020
Dear Shirley10102020, Thank you for choosing iclub Fortress Hill Hotel and for taking the time to share your experience with us. We value your comments, especially on the serivce and facilities, I have taken note of the shortfall in your experience and will work hard with the concerned team members to rectify and improve. I sincerely hope we have the opportunity to welcome you back on your next visit. Warmest regards, Foster Lui General Manager
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Paul Lee wrote a review Oct 2020
Hong Kong, China2 contributions2 helpful votes
For the money, you get excellent service and place to stay. It's no frills, but I couldn't find a better place for the price and location. From recent HK riots and covid 19, I club fortress hill never let me down.
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Review collected in partnership with RegalHotel.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Foster Lui, General Manager at iclub Fortress Hill Hotel
Responded Oct 8, 2020
Dear peteuk2020, Thank you for choosing iclub Fortress Hill Hotel and taking the time to give us your thoughts and rating. We look forward to welcoming you back soon for another enjoyable stay again and again!!! Warmest regards, Foster Lui General Manager
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Previous
PRICE RANGE
$34 - $125 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongHong Kong Island / Fortress Hill / Eastern District / North Point
NUMBER OF ROOMS
338
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Frequently Asked Questions about iclub Fortress Hill Hotel
Which popular attractions are close to iclub Fortress Hill Hotel?
Nearby attractions include Causeway Bay (0.7 miles), Victoria Park (0.5 miles), and Hysan Place (0.7 miles).
What are some of the property amenities at iclub Fortress Hill Hotel?
Some of the more popular amenities offered include free wifi, a concierge, and reduced mobility rooms.
Which room amenities are available at iclub Fortress Hill Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at iclub Fortress Hill Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to iclub Fortress Hill Hotel?
Conveniently located restaurants include Cruise, Le 188° Restaurant & Lounge, and Yi Pai Ya.
Which languages are spoken by the staff at iclub Fortress Hill Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to iclub Fortress Hill Hotel?
Many travelers enjoy visiting Tai Kwun (2.5 miles), Sik Sik Yuen Wong Tai Sin Temple (3.8 miles), and PMQ (2.6 miles).
Does iclub Fortress Hill Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is iclub Fortress Hill Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.