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Silka Far East Hotel

Ctrip.com$35*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Silka Far East Hotel
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506 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Reviewed April 10, 2017 via mobile

This is the worst hotel I have ever been.. I have visited Silks Far East Hotel for 2 nights in Apr. Staff are very noisy! (I believe they are housekeeping / sercuity staff), they talked very loud outside my room. We understand the sound insulation system are poor...and we have asked them not to talk too loud as it was...

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Helpful?
Thank wing sze l
SilkaFarEast, 總經理 at Silka Far East Hotel, responded to this review

Dear wing sze, Thank you for staying with us. It is with much regret to learn that you were not pleased with your stay this time. We have taken note of all your concerns on occasional noise issue and have shared these with all concerned departments for immediate improvement. We regret to know that the guest service was not up...

Reviewed April 8, 2017 via mobile

The mattress is hard. The rooms are small. It's hard to shower. I am glad I am traveling solo otherwise the room would have been unusable. Consider this only if you like to sleep on the floor and no taller than 1.5m. The location is way out of town in a residential neighbourhood. Good for a local experience but away...

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Helpful?
Thank Ti Beng H
SilkaFarEast, 總經理 at Silka Far East Hotel, responded to this review

Dear Ti Beng H, Thank you for your returning. Please accept our apology that the bed size did not meet your expectation this time. Your comments are well-taken for future improvement. It has been our pleasure serving you. We look forward to welcoming you in the near future. Thank you. Best regards, Richard Kwong Cluster General Manager Silka Hotels, Hong...

Reviewed April 6, 2017

Our family of 4 stayed at Silka Far East Hotel for 5 days. We requested for a non-smoking room upon booking and it was granted. Small room and bathroom as expected in Hongkong but clean and very fair for it's price. They have very strong & efficient hot shower. What I liked about this hotel is the location. It's very...

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Helpful?
1Thank Liza D
SilkaFarEast, 總經理 at Silka Far East Hotel, responded to this review

Dear Liza D, Thank you for staying with us. We are glad that you had a pleasant stay overall. It is nice to know you enjoyed hotel location and our handy phone service so much and We hope to have chance to serve you again in the future. Thank you. Best regards, Richard Kwong Cluster General Manager Silka Hotels, Hong...

Reviewed April 4, 2017

1. what a big difference from the photo and the actual property 2. we cant choose a non-smoking room, why do we need to suffer while we paid? 3. we booked a double room, not a standard single room, the bed is very small for 2 people 4. it was noisy at night when people around take shower, also in...

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Helpful?
Thank Tsui123
SilkaFarEast, General Manager at Silka Far East Hotel, responded to this review

Dear mentanour, Thank you for your review. We regret to learn that you were not pleased with your stay this time. Your comment regarding the room assignment has been noted. We regret to know that the room appeared smaller than you’d expected. However, it is with much regret to learn that the noise issue you have encountered during stay, rest...

Reviewed March 27, 2017

I arrived HK very early in the morning , and need to submit a travel document application at a China Travel Agency office at the same day. So I choose to stay at this hotel as it has an office within walking distance, and can get back to hotel to rest after a long flight. The room was very small...

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Helpful?
Thank Constance L
SilkaFarEast, 總經理 at Silka Far East Hotel, responded to this review

Dear Constance L, Thank you for your review. We regret to learn that your stay did not meet your expectations this time. We have taken note of all your concerns on the guest service and noise issue and have shared these with all concerned departments for immediate improvement. Guest experience is our top priority and we will strive to provide...

Reviewed March 20, 2017

i think it is the hotel of choice for most of the travel agencies in the Philippines since 2008 because of its location and value. place is near the park and establishments. breakfast is good also with variety of choices. the front desk officers in the morning are accommodating and helpful but at night rude and didn't know how to...

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Helpful?
1Thank kharene b
SilkaFarEast, 總經理 at Silka Far East Hotel, responded to this review

Dear kharene b, Thank you for your returning. Please accept our apology that the service of our front line staff did not meet your expectation this time. Please rest assured that we will definitely look into this issue and to enhance our staff training as guest experience is our top priority and will pay extra attention to guest’s need at...

summerhue
Reviewed March 19, 2017

We actually stayed here in 2012. Room was a bit small, but I guess most hotel rooms in Hongkong are actually at the same size. I appreciate that they were able to safely keep our luggages after check-out because we still have to do some tours. I love the details of their lobby. =)

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Helpful?
Thank summerhue
SilkaFarEast, 總經理 at Silka Far East Hotel, responded to this review

Dear summerhue, Thank you for your review. We’re happy that you had a great trip this time in Hong Kong. Your compliments to our hotel services is well-noted. We will definitely keep up with the same spirit in the future and always strive for improvement to ensure every guest stay a great one like yours. We look forward to welcoming...

Reviewed February 27, 2017

(This is a late review since the one i first sent never got posted here) So this was during our stay in the hotel last November 2016 :) We really enjoyed our stay here last November 2016 since the place was really convenient for us; -Many convenience stores around the area (Circle K) -Near the Tsuen Wan MTR station, which...

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Helpful?
Thank Courtney Z
SilkaFarEast, General Manager at Silka Far East Hotel, responded to this review

Dear Courtney Z, Thank you for staying with us. We are glad that you had a pleasant stay overall. It is nice to know you enjoyed hotel location and our handy phone service so much and We hope to have chance to serve you again in the future. Thank you. Best regards, Richard Kwong Cluster General Manager Silka Hotels, Hong...

Hong Kong, China
Reviewed February 14, 2017 via mobile

Lobby decoration was about Chinese Lunar New Year at the time we checked in. A nice peach tree with some little mandarin tree. So festive. Reception - Ken helped me a lot when I asked question about booking the rooms. He brought me to some rooms and show me the different. He even told me how to get cheaper room...

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Helpful?
Thank mwong140281
SilkaFarEast, General Manager at Silka Far East Hotel, responded to this review

Dear mwong140281 Thank you for staying with us. We are delighted to learn that you are overall satisfied with your stay. We are sorry that the service of our guest service team did not meet with your expectation this time. Please rest assured that we will reinforce training towards our front line staff to provide professional and attentive service to...

Fremont, California
Reviewed February 13, 2017

Pros: - 6-8 minute walk to MTR station - close to restaurant, bakeries, markets, shopping - rooms are acceptably clean - price is very reasonable - room includes mobile phone that you can take out to use internet/browsing (you can call out, even international calls, but can not receive calls), I used it to tether. - comes with all amenities-...

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Helpful?
1Thank VivaciousLau
SilkaFarEast, General Manager at Silka Far East Hotel, responded to this review

Dear VivaciousLau, Thank you for staying with us. We are happy to learn that you have enjoyed your stay with us and find the location very convenience. You comment on the bed issue is well-taken for future improvement. Our sincere apology for any discomfort caused to you. Guest can contact our housekeeping team for extra soft topper during stay. As...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Silka Far East, Hong Kong is a value hotel located in Tsuen Wan, a bustling bay in Hong Kong. The hotel has 240 rooms offering a fuss-free, comfortable and safe stay at affordable prices. The hotel is within walking distance from the Tsuen Wan MTR, City Landmark and other shopping malls, commercial and recreation areas in the district. Complimentary in-town shuttle bus service is available for your convenience. ... more   less 

Additional Information about Silka Far East Hotel

Address: No.135-143 Castle Peak Road, Tsuen Wan, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsuen Wan
Price Range: $48 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silka Far East Hotel 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Dorsett Far East Hong Kong
Hotel Dorsett Far East
Silka Far East Hotel Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Silka Far East Hotel staff and other travelers.
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Questions? Get answers from Silka Far East Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“dont choose this hotetl”
Tsui123, Apr 4, 2017 | Read review
“Away from elevator”
constancel136, Mar 27, 2017 | Read review
“Higher floors has more city view.”
  • View from our room
EncarH, Jan 24, 2017 | Read review
“choose a room with a view, coz there are other rooms that doesn't have a window”
lengnav, Sep 13, 2016 | Read review
“Request non smoking when booking. Eat breakfast early if you have it.”
bobbolar, Sep 8, 2016 | Read review
5 of 5
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Ctrip.com
$35* /night
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Booking.com$49
Priceline$39
Expedia.com$47
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*Disclaimer
Prices are for 1 room, 2 adults
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