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Novotel Citygate Hong Kong

About
Location
Cleanliness
Service
Value
Certificate of Excellence
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool.
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Property amenities
Restaurant
Room Service
Paid Wifi
Paid Internet
Fitness Center with Gym / Workout Room
Wheelchair access
Meeting Rooms
Shuttle Bus Service
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Concierge
Banquet Room
Pool
Children Activities (Kid / Family Friendly)
Free Internet
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Outdoor pool
Breakfast Available
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Room features
Suites
Family Rooms
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Value
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
Location
Full view
Contact
No.51 Man Tung Road, Tung Chung, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport2 mi
Macau Airport23 mi
Tung Chung3 min
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Reviews & more
4,622Reviews
2,124Photos
130Q+A
100Room tips
Traveler rating
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Show reviews that mention
I booked a two night stay to attend a conference hosted at this hotel. I normally don’t patronize this brand but I found this property’s value to be well worth the price.

Rooms are well appointed and the furnishings and furniture were well maintained. Bedding was clean and cris
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I stayed for 4 days and 3 night at the novotel with my wife and two children. For me, one room provided sufficient space for my family as my two children are young and my daughter slept in a baby cott while my son shared a large king bed with me and my wife and the layout of the
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Stayed 3 nights in a premier club room on 21st floor. Room is large and comes with nespresso machine, separate shore area and super water view. Service is always first class. Club lounge is great, since our last visi there is a new young lady hostess who is just charming. Unfort
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Review collected in partnership with this hotel
Response from NovotelCitygate, Manager at Novotel Citygate Hong Kong
Responded 4 days ago
Dear GUNNER48 Thank you very much for your positive review and giving us 5 stars. We are very thrilled that you did enjoy your stay in our Premier Floor and that our Service was to your liking. We have also noted that you found our team very friendly and we will certainly pass on your kind message. Thank you very much for staying with us and we do hope to welcome you back soon. Kind regards Greg Hoehn Hotel Manager
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All Excellent thank you.Staff very pleasant and accommodating.Facilities excellent. Club area very good. Position next to airport good as train is easy to get to the city with 35 min travel time. Shuttle every 20 minutes to the airport is a real winner for quick stopovers for bus
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Review collected in partnership with this hotel
Response from NovotelCitygate, Manager at Novotel Citygate Hong Kong
Responded 5 days ago
Dear Paradise26555838187 Thank you very much for your excellent review and giving us 5 bubbles on Tripadvisor. We are very happy that you have highlighted our pleasant staff, excellent facilities and location. We do hope to welcome you back soon. Kind regards Greg Hoehn Hotel Manager
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Thanks to Jeffry the front desk clerk for his helpfulness and pleasantness. Good airport shuttle service. Also Novotel Citygate is located close to the Metro station and Ngong Ping cable tramway, shopping area and Disneyland.
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Review collected in partnership with this hotel
Response from NovotelCitygate, Manager at Novotel Citygate Hong Kong
Responded 5 days ago
Dear jgmdakota HAPPY 40th Anniversary :) and we feel very honored that you have celebrated your anniversary in our Hotel! We also appreciate your positive comments about our services and location. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greg Hoehn Hotel Manager
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All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorNovotel Citygate Hong Kong
The Executive Premier Room at the Hotel Novotel Hong Kong Citygate
Photo provided by managementNovotel Citygate Hong Kong
Executive Premier Room
Stylishly appointed room l
Previous
Hi, Novotel citygate HK, we will stay at your hotel at 8-10 des, and on 10-11 we have plan to go to Macau. So, can we keep our Bag at hotel until 11 Des? Thanks.
Yes you can. But I think you may have to pay.
0 votes
Has anyone stayed in a room with their teenager (ie, 2 adults and 15 year old)? Are the foldaway beds comfortable, they should be for the $88 they want to charge extra per night! Also, how does the privacy work with the open bathroom?
Hi, we are planning on visiting this December for one night on the way to Australia. We are travelling with a baby (5 months) so want things to be as smooth as possible. Couple of question if fellow travellers could help with would be great: 1 - How simple is the transfer from he airport? Where do we get the transport from and how long does it take? 2 - We plan on visiting Disney for the day, how long does the MTR take and whats the cost? 3 - If possible, we would like to get the cable cart the evening we arrive, do we need to pre book this, or can we just turn up? Any ideas on operational times and costs? Many thanks
You will need to walk to bay 29 in T1. Shuttle picks up every 20min. Travelling time was 8 to 10min. I think it's pretty easy. I travelled with a 4 year old and 18 months toddler. My husband had to move our 2 luggages along. Mtr is 2 station away. Not sure about duration. You will need to transit after 1 station to the disney line. Cost is really cheap. Dont worry about it. No idea about the cable car.
1 vote
Is it possible to have a massage whilst staying at this hotel? Either in room or elsewhere in hotel?
Sorry, I haven't tried the massage but I saw a spa/massage at City Gate Mall. It's just a 1-2min walk from the front desk
0 votes
Can anyone give us detailed directions on how to get from the Kai Tak Cruise ship terminal in Kowloon, Hong Kong to the Novotel Citygate hotel via the metro/subway? Thanks in advance.
It's going to take over an hour and 3 interchanges with MTR, I agree take an uber or taxi. Would be around $350HK
0 votes
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"High floor facing waterfront not near elevator. Rooms 2107 or higher are 3 doors back from elevators in far side."
"happy to have a more spacious room. with a great view of the sea/ mountains"
"We did not know that there is not shuttle at arriving at terminal 1"
"Get an Executive floor room and enjoy the afternoon tea and evening drinks in the Lounge."
"Very clean, spacious, nice soft towels. "
Previous
PRICE RANGE
$141 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel citygate hong kong hotel hong kongaccor hong kongnovotel hong kong airporthong kong novotel
LOCATION
ChinaHong KongIslands DistrictTung ChungNew Territories
NUMBER OF ROOMS
440
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