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Lan Kwai Fong Hotel @ Kau U Fong

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No.3 Kau U Fong, Central, Hong Kong China
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Traveler (606)
360
Panoramas (9)
Room & Suite (436)

About

#154 of 794 hotels in Hong Kong
Location
Cleanliness
Service
Value
Awards winning Lan Kwai Fong Hotel @ Kau U Fong is about being stylish, and as comfortable as you want to be, in a location that is perfect for trendy dining, nightlife and entertainment area of Lan Kwai Fong and SoHo, Minutes away from MTR, Macau Ferry Terminal, premier offices and designers shopping. Its rooms are furnished with a distinctive touch of oriental style, overlooking the spectacular view of Hong Kong city, which illuminated at night. Hotel offers free WIFI, happy hour with free house wine.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Car hire
Business Center with Internet Access
Meeting rooms
Massage
Wifi
Restaurant
Breakfast buffet
Taxi service
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wake-up service / alarm clock
Minibar
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Boutique
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
779Restaurantswithin 0.3 miles
79Attractionswithin 0.3 miles
1,243Reviews14Q+A100Room tips
Traveler rating
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Popular mentions
Elsasong wrote a review Oct 2020
Hong Kong418 contributions279 helpful votes
+1
Their afternoon tea lounge not only was decorated beautifully like a Garden. The scones were warm and buttery. The price was reasonable and best of all their coffee and tea is unlimited refill. Lovely place to sit and relax and catch up with friends comfortably.
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Date of stay: October 2020
Value
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Michael F wrote a review Aug 2020
1 contribution
Booked the hotel for my quarantine stay (14 Days). HKSAR requires that you book for 14 days even though you will have to spend the night at their place on day 1. 1) I called to say that I would be a day late (as per the situation noted). It took a manager almost an hour to “as a matter of courtesy” to extend my stay 14 days. 2) when I checked in, given that I was basically stuck in solitary confinement for 14 days, I asked about how to get a) my clothes washed, b) some fresh food (v. Living off of McDonald’s for two weeks), c) how to arrange for some work related items to be delivered so that at least I could work. First response, none of that can be done. I would have to wash my clothes in the sink. I asked to arrange for my doctors office to come deliver some medicine, and give me a bit of a health check...reply, “cannot be done” After again having spoken to the manager, now all of a sudden it was ok to get my laundry sent out once. But still cannot have my doctor come to bring some medicine and get a health check. And I’m pretty much stuck with Deliveroo for two weeks If I wasn’t sick when I got here, between the filthy bathroom, two weeks of fast food three meals a day, and no meds, I will be by the time I leave. When I insisted to move to a different hotel, HKSAR said that I would be arrested. I then asked to leave the country and was told that I have to stay. Worst hotel that I’ve ever stayed at. Avoid at all costs. If I could rate less than 1 star I would give it negative stars.
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Date of stay: August 2020Trip type: Traveled on business
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LawHK wrote a review Apr 2020
Quito, Ecuador3 contributions
I stayed at the Lan Kwai Fong hotel during my 14 days quarantine period when I return to the HK. They are one of the few hotels that accept people on quarantine which I think it's honorable. During the 14 days the hotel has very tight rules that I can leave the room nor have any visitors. They help deliver food or things send by friends to my room , leaving it outside of my door. No one came into the room. Although there is no room cleaning (which is understandable), they provide me with clean towels and linen upon request. Despite the restrictions, I felt that the hotel has done a great job making me, as a guest, felt very safe because they have very careful procedures to keep the hotel clean and safe. They were also very attentive and efficient to my request. I have a room with large windows on two sides of the wall. So there is light and great view of the harbour. This made the stay indoor for 14 days pleasant and do-able. The only small point for improvement is the breakfast. They send to the room every morning on time (great!) but I had the same breakfast for 14 days! They should provide a couple of options. Thanks again to all the staff who made my stay pleasant.
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Date of stay: March 2020
Location
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Response from LanKwaiFongHotel, Manager at Lan Kwai Fong Hotel @ Kau U Fong
Responded Apr 7, 2020
Dear LawHK, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. As always, we put the health and safety of guests and employees first. A series of precautionary measures have been implemented to elevate our hotels’ own hygiene standards. For example, we used Ecolab’s Disinfectant Cleaner 2.0 to comprehensively clean and disinfect the air conditioning system, increased the cleaning and disinfection frequency of public areas and facilities, installed multiple disinfectant sprayers, etc. We will continuous to fight the epidemic in order to provide a clean and safe environment for all our guests. On the other hand, your comment regarding the breakfast has also been carefully noted by our F&B Team for immediate remedial work. Thank you for bring this to our attention. We look forward to welcoming you back to our hotel in near future. Stay healthy! Warm regards, The Team of Lan Kwai Fong Hotel @ Kau U Fong
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Bill D wrote a review Mar 2020
1 contribution
A 4-night stay just before the Cornavirus quarantine started so I was fortunate with the timing. These days you need to be able to trust hotels are doing all the right things and this hotel seems to be doing a great job in a difficult time. They check the temperature of all guests coming back to the hotel using an infrared thermometer. It might seem like an imposition however we're all in this together and it's for our own safety. There are staff continually cleaning surfaces in the lobby, elevator and 4th floor terrace. Housekeeping keeps the room really clean and provide unobtrusive service. The staff were all really nice. The hotel is located in an interesting area. Close to Hollywood Rd, SoHo, and the escalator district. Due to Hong Kong's use of facemasks and sanitary measures most of the cafes and restaurants were still open and there are lots close by this hotel. The famous Kau Kee Beef Brisket Flat Noodle place is a minutes walk away. There is also an Agnes b. French-style bistro-cafe close by.The Sheung Wan MTR station is also a short walk. There is a terrace on the 4th floor for guest use with a self-help coffee machine, and tea-making supplies. There's outdoor seating with interesting views over the local neighborhood. Once the travel restrictions start to ease up I recommend a stay at this hotel. They're doing a great job in a difficult time which is a good test of their service levels.
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Date of stay: March 2020
Rooms
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Response from LanKwaiFongHotel, Manager at Lan Kwai Fong Hotel @ Kau U Fong
Responded Mar 20, 2020
Dear K9528GRbilld, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put your health and safety as our top priority and we take strict preventive anti-epidemic measures to protect everyone in the hotel. We have increased the cleaning and disinfection frequency, installed multiple disinfectant and anti-epidemic sprayers, providing 70-80% alcohol-based hand gel all the time, ect. Your review reaffirms the hard work we put in every day and we will continue to do our best. Also, your positive comments regarding our BreeZe Loung and hotel location are very much appreciated. The surrounding area of our hotel is interspersed with art and cultural, interesting shops and Michelin-starred restaurants. We look forward to the opportunity to share more with you in the future. Once again, thank you for your review and support. Please feel free to contact us for your next stay. Warm regards, The Team of Lan Kwai Fong Hotel @ Kau U Fong
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slee33 wrote a review Mar 2020
Hitchin, United Kingdom119 contributions11 helpful votes
We stayed here for the first two nights of our trip and then the last night. For the first visit, we received a warm welcome from reception and our luggage was delivered to our room. We had a good view over the harbour and the room, whilst compact, had everything you needed. Sadly it was an adjoining room and our neighbours were exceptionally noisy on and off throughout the night…..enjoying each other shall we say!! The breakfast room is pretty soulless but the lady who ran the breakfast was lovely. Scrambled eggs were good but could have done without the mouldy bread which I didn’t see until I was halfway through my slice of toast. We checked out at 05.00 to catch our flight – the night staff leave a lot to be desired. He asked us if we had taken anything from the minibar but then made us wait whilst he sent someone to check. We were pretty much dreading going back to this hotel for our last night but emailed ahead and requested a non-adjoining room. We arrived very late, so again had the pleasure of the unfriendly night staff. No greeting this time and no help with luggage (understandable I guess if he is on his own). We had a great night’s sleep (skipped breakfast) and they gave us a complimentary late check out until 16.00 which we paid to extend until 19.00. The return visit is the only thing that bumped this up from a 2 rating. One last thing – they play music in the hallways (elevator type stuff) which plays from early morning until late at night. It is audible whilst in the room and very irritating.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
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PRICE RANGE
$64 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
兰桂坊酒店九如坊, hotel lan kwai fong, lan kwai fong hotel, lan kwai fong hong kong
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Sheung Wan
NUMBER OF ROOMS
162
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Frequently Asked Questions about Lan Kwai Fong Hotel @ Kau U Fong
Which popular attractions are close to Lan Kwai Fong Hotel @ Kau U Fong?
Nearby attractions include Tai Kwun (0.2 miles), Dragonfly (0.2 miles), and Hong Kong Pub Crawl (0.2 miles).
What are some of the property amenities at Lan Kwai Fong Hotel @ Kau U Fong?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Lan Kwai Fong Hotel @ Kau U Fong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lan Kwai Fong Hotel @ Kau U Fong?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Lan Kwai Fong Hotel @ Kau U Fong?
Conveniently located restaurants include Chullschick, Burger Joys - Central, and Wingman.
Are there opportunities to exercise at Lan Kwai Fong Hotel @ Kau U Fong?
Yes, guests have access to a fitness center during their stay.
Is Lan Kwai Fong Hotel @ Kau U Fong located near the city center?
Yes, it is 0.4 miles away from the center of Hong Kong.
Are any cleaning services offered at Lan Kwai Fong Hotel @ Kau U Fong?
Yes, dry cleaning and laundry service are offered to guests.
Does Lan Kwai Fong Hotel @ Kau U Fong offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Lan Kwai Fong Hotel @ Kau U Fong?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Lan Kwai Fong Hotel @ Kau U Fong?
Many travelers enjoy visiting Tai Kwun (0.2 miles), Sik Sik Yuen Wong Tai Sin Temple (4.8 miles), and PMQ (0.1 miles).