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Cosmo Hotel Hong Kong

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Cosmo Hotel Hong Kong
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1,256 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
Quezon City, Philippines
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 23, 2016 via mobile

Cosmo Hotel is okay for tourists. Not great and could be better. Breakfast choices are humble. A hidden al fresco on the 5th floor is the only smokers area. The building takes pride as smoke free. I like Hong Kong but regret my stay at Cosmo.

Helpful?
Thank PEEDEEOH
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear PEEDEEOH, thank you very much for your comment. We are sorry to hear that your stay did not meet your expectations this time, but we will continue on striving for the best service quality to improve guests’ experiences. Once again, thank you for writing us your review, and we look forward to welcoming you back in the future. More 

Shanghai, China
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 20, 2016

Hotel is easily Accessible by MTR, Tram, Bus. Room was Okay, i would say not good as the price and expectation. Bed was not comfortable. There was no free in-room wifi (Handy Wifi was available). Not good for Business purpose. Water bottles were provided. We were on topmost floor and view was very good :)

Helpful?
Thank rachchu27
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear rachchu27, thank you very much for your comment. We are glad you enjoyed the overall services of the hotel. Regarding the room, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Also, we are well-noted with your comments on our... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2016

Really enjoyed our stay at the Cosmo Hotel. Great location next to Happy Valley and at a price cheaper than most AirBnBs in Hong Kong. Room was compact but clean and perfect for our stay. The free phone was a nice touch and also great for booking tickets such as the skip-the-line peak tram tour.

Helpful?
Thank RuthCat63
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear RuthCat63, Thank you very much for your comment. We are delighted to hear that you enjoyed the overall services of our hotel. Cosmo is convenient located amid Causeway Bay and Wanchai, so we are glad this brings great convenience to your stay. Regarding the phone, each room there is a free smart phone within which provides unlimited 3G internet,... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 14, 2016

We travelled as a group of 3. We really liked the layout of the triple room, and the convenience of having 2 toilets (only 1 comes with a shower). Although there were a number of shuttle buses available, we only took the one to the airport express station. Causeway bay is a 10 minute walk away, which was ok for... More 

Helpful?
Thank Gan L
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Gan L, Thank you very much for your comment. We are glad to know you enjoyed the overall room’s facilities and the hotel’s services. Our shuttle bus offers various pick up and drops off points in different popular locations in Causeway Bay, Wan Chai, Admiralty, Central, and Quarry Bay, so we hope you can fully utilize the service to... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed June 8, 2016

The Cosmo Hotel provided the service identified in all their advertising with complimentary internet access as well as a mobile phone. An easy introduction sheet in English to explain the service and the connection (Wifi), would be helpful. Staff are very good and able to help in situations such as booking airport transfers, getting taxis, and providing advice such as... More 

Helpful?
Thank rodmcm58
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear rodmcm58, Thank you very much for your comment. We are glad you enjoyed the overall services of the hotel. Every room there is a free smart phone within which provides unlimited 3G internet, Wi-fi hotspot and local and IDD calls to 9 countries, so we are happy to hear this brings great convenience to your stay. We will also... More 

Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 6, 2016

This is the first time we stayed at Cosmo hotel. The hotel room is rather old and desperately needs face lifting. I particularly found the bathroom unpleasant. Nonetheless, the service we received from the front desk, the conseirage, the buffet breakfast and shuttle service is over and above average. We have also stayed at cosmopolitan hotel couple of times before.... More 

Helpful?
Thank Just-do-it-later
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Just-do-it-later, thank you very much for your response. We are glad you enjoyed the overall services of our hotel, and we will pass on your comment on breakfast to our food and beverage team so we will keep striving for top food quality. Your comment on the room condition is well noted, please rest assured we will bring this... More 

WALES,UK
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 2, 2016

My wife and I along with many other P&O cruisers stayed two nights at the Cosmo Hotel prior to joining the Aurora on it's cruise back to Southampton. First impression of the hotel once we arrived after a very long flight from Heathrow was that the hotel staff were very efficient and welcoming. Unfortunately those impressions slowly started to diminish... More 

Helpful?
Thank REGGIETOURS
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Reggietours, thank you very much for your response. We regret to learn that the room you stayed in did not meet your expectations this time. Room size wise, we offer 6 different types of rooms of varying sizes, so you may try the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment.... More 

Omignano Scale, Campania, Italy
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed May 29, 2016 via mobile

sincerely, I stayed one night in this hotel, the room was so small that I could not open my suitcase. I could not take a shower as it was tight. The room overlooked the city an annoying noise. you can not sleep !!! comfortable the smoking area, with buffet always available. the reception staff is not at all kind and... More 

Helpful?
Thank Andrea G
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Andrea G, thank you very much for your response. We are sorry to hear about your unpleasant stay this time, so we recommend that next time you may try our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. We will also keep informed of your comment... More 

Herne Bay, United Kingdom
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 26, 2016 via mobile

Good quick check in amazing added bonus, a smart phone available for your use whilst in Hong Kong! Which included wifi and all phone calls to England!!!!! Couldn't fault hotel, sheets and towels changed daily, breakfast was well presented albeit seemingly unfriendly but mainly geared to over nighters and visitors to conferences slippers and gowns were also a bonus! There... More 

Helpful?
Thank pappy3babes
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear pappy3babes, thank you very much for your response. We are glad you enjoyed our hotel’s services overall. Our smart phone includes unlimited 3G internet, Wi-Fi hotspot and local and IDD calls to 9 countries, so we are happy to know this brings you great convenience. We will also pass on your comment on food to our food and beverage... More 

Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

It is really hard to say something bad about this place. For me this is enough comfortable hotel for couple of days in HK. I heard from one guest some complaints about food - but maybe he hadn't liked Chinese cuisine at all. Prices are quite high. What was really nice: patio on 5th floor with free coffee and tea... More 

Helpful?
Thank Tomasz F
CosmoHotel, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Tomasz F, thank you very much for your response. We are glad you enjoyed the overall services of the hotel. Next time perhaps you could try our lowest on-line rate guarantee which whenever you find a lower rate anywhere online, we will match it and give you a further 5% discount. Meanwhile, our smart phone provides unlimited 3G internet,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Booking this hotel online to enjoy 200Mbps Free WiFi in-room and 24-hour full stay! (For hotel official site booking only). A boutique hotel in downtown Causeway Bay and Wan Chai, close to Causeway Bay metro station (8-min walking distance). Free shuttle bus to 15 locations on the Hong Kong island. This young and chic Cosmo Hotel Hong Kong is 100% smoke-free,and dedicates to sustainability as represented by its EarthCheck's Bronze Benchmarked Status. ... more   less 

Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Location: China > Hong Kong
Price Range: $72 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong
Hotel Style:
#47 Best Value Hotel in Hong Kong
#93 Family Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
#98 Luxury Hotel in Hong Kong
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