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Lanson Place Causeway Bay, Hong Kong

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No.133 Leighton Road, Causeway Bay, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Lanson Place Causeway Bay, Hong Kong
Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Lanson Place Causeway Bay, Hong Kong combines elegance, style and convenience in equal measure. The boutique hotel is tucked discreetly in Hong Kong’s thriving Causeway Bay entertainment and shopping hub. Its 194 rooms and penthouse suites, each with a kitchenette, demonstrate refined luxury accommodation along with the exclusivity and comfort of a private home. As the first member of the Small Luxury Hotels of the World in Hong Kong, the hotel has been delighting guests with award-winning service and comprehensive facilities in the heart of the city for over a decade.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Books, DVDs, music for children
Children's television networks
Shuttle bus service
Business Center with Internet Access
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Wine / champagne
Car hire
Taxi service
Conference facilities
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor fireplace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Fireplace
Housekeeping
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, French, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
570Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
1839Reviews28Q+A100Room tips
Traveler rating
  • 1,200
  • 519
  • 86
  • 22
  • 12
Time of year
Traveler type
Language
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  • English
Popular mentions
AD wrote a review Dec 2021
3 contributions1 helpful vote
I booked and paid for the Lanson Place Hong Kong stay for my family member's 14-nights quarantine for nearly ~HKD30,000 and have interacted with the hotel staff a number of times, during room inspection, pre-arrival item delivery, and my family member was extremely horrified by his whole experience. I was annoyed by every possible aspect of the hotel and its management team. Their conduct has prompted me to wonder if the hotel management has any sense of shame. As an investment banker who has stayed at different hotels for 1000+nights and being a lifetime platinum member of Marriott, diamond member of Hilton, and an indulged member of SLH (the program to which Lanson Place belongs), I have never had such a strong motivation to be calling out any hotel due to a bad experience like this one - are you serious in that you are charging ~HKD2000 per night while thinking it's ok to give your guests cheap junk foods (which is the same standard as the FREE government quarantine facility at Penny's Bay)? What's disgusting is that the hotel provided the menu in an extremely elegantly designed way (which is the same standard as other hotels at the similar price range, e.g. Kerry Hotels which charges HKD1,800 per night) at the time of booking, yet provided by far the worst food that can certainly blow your imagination on the lower end. When I had talked with my family member who stayed in the room, we both agreed that it would be an understatement to call the food he got a fraud compared to the menu he received. Throughout the whole experience, we can feel that the hotel management is treating the guests with little respect (this includes the hotel staff instructed me to open their lobby door and then yelled at me when I made pre-arrival delivery to my family member - this happened the day before the hotel even started operating as a DQH). This is not to mention that their director of rooms, who have spoken to me in an extremely weird and impatient tone "how can I help you?" clearly suggest she doesn't even bother to help on anything. This is shockingly unprofessional as she should clearly know that all guests can read the tone of the message….
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Date of stay: December 2021
Rooms
Cleanliness
Service
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Response from Alicia Too, General Manager at Lanson Place Causeway Bay, Hong Kong
Responded 3 weeks ago
Dear ADC888H, Please accept our sincerest apology on the service and food quality that both you and your family have experienced. We do take all constructive comments critically and it is our every intention to continuously improve on areas which are less than satisfactory. We have shared with all our sections in-charge of your comment, to immediately review and make improvement on our service standard. We understand the meals initially provided was below expectation, we have since worked with our caterer on both the food quality and variety which thereafter has been enhanced. Again, we are very sorry for what you have experienced. I could be reached via below email should there be anything that I may personally assist with. alicia.too@lansonplace.com With warm regards, Alicia Too General Manager
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Lisa M wrote a review Dec 2021
1 contribution
Currently doing quarantine at Lanson Place hotel and I have to say, the hotel staff are doing a superb job! They deliver takeaways to you almost immediately so that food is still warm. Upon request, they would get you resupplies as soon as they can. They are super busy, yet still maintaining high quality customer service standard! However, there is always a however, so I called housekeeping to request clean sheets and to my surprise, I got rejected. The lady said clean sheets are supplied once a week only, I cannot ask for more. So I explained, I have a 1yo toddler and things can get messy. Therefore in order to keep their carpet clean, I cover it with sheets. Nope, still got rejected, and guess what? I got sent some altho clean but smelly floor towels!!! I mean smelly!!! Even my hand smells after touching it! It's seriously so gross!!! Im doing them a favour by protecting their carpet, paid $30k for the stay and this is what I get from a 5 star hotel!? Although in the end I got my sheets, I'm feeling quite humiliated from this experience.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Alicia Too, General Manager at Lanson Place Causeway Bay, Hong Kong
Responded Dec 12, 2021
Dear Ms Mak, Thank you so much for taking time to share your experience in TripAdvisor. Your compliments on our service team are much appreciated. However, I was most concerned to learn about your request on extra linen. May I take this opportunity to explain on the findings after speaking with Danny, our Executive Housekeeper. As it was learnt from you, our colleague understood that your baby had thrown up some milk over the carpet, to avoid the unpresented smell during your stay, my colleague suggested that the carpet be cleaned with cleaning agent and rags instead of masking with linen covering. Your suggestion to protect the carpet with extra sheet is a practical one. I have also asked Danny to remind the team to be more flexible on guest’s request. Nonetheless, do accept our sincere apologies for any misunderstanding. Should there be any further assistance, our team would more than happy to help. With warm regards, Alicia Too General Manager
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staminaz wrote a review Oct 2021
Singapore, Singapore53 contributions41 helpful votes
Lanson Place Causeway Place We stayed here 16 nights in October 2021 as part of our work/leisure trip to Hong Kong. Location As good as it can get in HK. Very near Times Square, MTR, restaurants etc.. Room Very decent size for HK hotels in CWB. Well maintained, clean and good airconditioning. The corner rooms with xx01 (Keswick str) have one side facing a construction site best is to check with the hotel staff for the latest status. Internet High Speed internet and suitable for Video conference Service Hotel service is excellent! I would give the staff the highest possible rating plus a little bit more! Housekeeping, reception, congierge, everybody have been very helpful, friendly and professional. Facilities Well equiped gym with cardio equipment and free weights, self-service laundry, compact business center with 2 desks, huge lounge area with power sockets at each table. Tip Contact the hotel directly for long stay packages, Gonpachi(JP)/An nam(VN)/Ki's Roasted Goose (HK) are within 5 min walk for Lunch/Dinner. Very satisfied and we would definitely book this hotel again.
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Date of stay: October 2021
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Response from Alicia Too, General Manager at Lanson Place Causeway Bay, Hong Kong
Responded Oct 26, 2021
Dear Guest, We are absolutely delighted to hear about your wonderful experience. I am delighted to hear that our service and facilities had made a good impression on you. Thank you again for your generous review and compliments. Your continued support is highly appreciated. In the meantime, we look forward to the pleasure of welcoming you back in the near future. With warmest regards, Alicia Too General Manager
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Heidi wrote a review Oct 2021
7 contributions
+1
I booked staycation to celebrate Mom's birthday The staff Joey is very nice and helpful. Room with kitchen. You can cook if you want😂 Bed is very comfortable. Breakfast also good Avocado toast is so yummy. 🥑🤤
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Date of stay: October 2021Trip type: Traveled with family
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Response from Alicia Too, General Manager at Lanson Place Causeway Bay, Hong Kong
Responded Oct 29, 2021
Dear Heidi, Thank you for sharing your review with us recently. I am pleased to learn that you and your mother had enjoyed your staycation. Thank you again for your compliments on the hotel and Joey, I will definitely share with her, knowing it is much appreciated. In the meantime, we look forward to the opportunity of welcome you back again. With warm regards, Alicia Too General Manager
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Aaron James wrote a review Sep 2021
Hong Kong, China50 contributions48 helpful votes
My partner Paige and I recently stayed for our second time at Lanson Place and thoroughly enjoyed every second of it. We learned from the last visit that a one night staycation at this wonderful hotel is just not enough ... so this time we did an extended stay, and even ended up extending it an additional night beyond our expectation. Felt like a true vacation! Like the first time the hotel stands out as being super elegant and classy (without being pompous or pretentious) and with loads of amenities and special offerings. Again we chose a corner Grand Deluxe room type on a high floor and enjoyed the spectacular floor-to-ceiling wrap around windows with both mountain and city views. Again we were impressed by all the excellent services and exceptional hospitality. And again we feel the need to make a special shout out to a few staff members who really helped make our stay so memorable and amazing. For the second visit in a row King at the front desk was on duty when we arrived. I was coming straight from working my night shift and practically falling asleep at the check in desk - and especially appreciated his warm, friendly demeanor which was truly welcoming and felt like coming home. Michael and Joey were also especially helpful and in their own way, instrumental in making our stay so wonderful. And again special mention to Oliver who stood out as deserving a special mention. The entire staff deserves another round of applause and really above board in going out of their way to make a guest feel welcome and well attended to. Already looking forward to our next stay as soon as possible. Great deals on their staycation packages during Covid, so don't hesitate in making your booking right away - you won't be disappointed!
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Date of stay: September 2021
Value
Rooms
Service
Room Tip: Grand Deluxe Corner Room on a High Floor is the way to go!
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1 Helpful vote
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Response from Alicia Too, General Manager at Lanson Place Causeway Bay, Hong Kong
Responded Oct 3, 2021
Dear Mr Liguori, We are indeed delighted to hear about your wonderful experience staying with us. I am especially grateful to hear your good impression of our service teams, especially regarding King, Michael, Oliver and Joey. Your generous review and compliments as well as your recommendation is highly appreciated. I would like to extend our deepest thank you once again for your trust and confidence on us. As a special mention, during this time with the lingering pandemic, your unwavering patronage is most crucial to our staff on duty as a strong encouragement. In the meantime, we look forward to the pleasure of welcoming you back in the near future. With warmest regards, Alicia Too General Manager
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PRICE RANGE
$142 - $264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港逸兰精品酒店, lanson place hong kong, hotel lanson place, lanson hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
194
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Frequently Asked Questions about Lanson Place Causeway Bay, Hong Kong
Which popular attractions are close to Lanson Place Causeway Bay, Hong Kong?
Nearby attractions include Causeway Bay (0.2 miles), LOST Causeway Bay (0.2 miles), and Victoria Park (0.2 miles).
What are some of the property amenities at Lanson Place Causeway Bay, Hong Kong?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at Lanson Place Causeway Bay, Hong Kong?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Lanson Place Causeway Bay, Hong Kong?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Lanson Place Causeway Bay, Hong Kong?
Conveniently located restaurants include Nabe-Dokoro Sessyu, Fleur de Sel, and Vie-won-won.
Are there opportunities to exercise at Lanson Place Causeway Bay, Hong Kong?
Yes, guests have access to a fitness center during their stay.
Does Lanson Place Causeway Bay, Hong Kong have an airport shuttle?
Yes, Lanson Place Causeway Bay, Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lanson Place Causeway Bay, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Lanson Place Causeway Bay, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Lanson Place Causeway Bay, Hong Kong?
The staff speaks multiple languages, including English, French, and Chinese.
Are there any historical sites close to Lanson Place Causeway Bay, Hong Kong?
Many travelers enjoy visiting Tai Kwun - Centre for Heritage and Arts (2.1 miles), Sik Sik Yuen Wong Tai Sin Temple (4.4 miles), and PMQ (2.3 miles).