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The Landmark Mandarin Oriental, Hong Kong

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15 Queen's Road Central, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (989)
360
Panoramas (12)
Room & Suite (588)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Intimate, contemporary and ideally placed in the vortex of Hong Kong’s financial and luxury shopping districts, The Landmark Mandarin Oriental sets the standard for personal service and stylish sophistication. State-of-the-art technology compliments alluring interiors in its 111 spacious rooms & suites, each one a tranquil retreat for business and leisure travellers. This chic hotel is one of the 11 hotels worldwide awarded Forbes Travel Guide Triple five stars distinction across all categories for hotel, restaurant and spa. A dining destination on its own, the hotel’s 7th floor is house of four premium restaurants include the two Michelin-starred Amber restaurant and the three Michelin-starred Sushi Shikon. On the same level SOMM is a restaurant led by Sommeliers offering French Neo-bistro cuisine with a wine list featuring 100 wines and sakes by the glass. World renowned musical talents play in the unparalleled exclusivity of MO Bar, equally popular on weekends for its indulgent weekend brunch. PDT cocktail bar within MO Bar, the first international outpost of the PDT NYC, offers meticulously crafted cocktails. Escape Hong Kong’s urban bustle at The Oriental Spa with rejuvenating Yoga and Pilates plus the pure pleasures of exclusive facials, body treatments and award winning Signature Treatments.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics
Babysitting
Books, DVDs, music for children
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Wine / champagne
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Chinese, Japanese

Location

Full view
100Great for walkers
Grade: 100 out of 100
562Restaurantswithin 0.3 miles
89Attractionswithin 0.3 miles
1426Reviews9Q+A100Room tips
Traveler rating
  • 1,254
  • 127
  • 28
  • 10
  • 8
Time of year
Traveler type
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Popular mentions
Mark Atchison wrote a review Dec 2021
Toronto, Canada2 contributions1 helpful vote
Our recent two week quarantine at Hong Kong's Landmark Mandarin Oriental Hotel was our best two weeks of the year. The Landmark staff was exceptional and quick to respond to our every need. The quarantine meals prepared by Landmark's kitchen were Michelin-star worthy. The stay allowed us to catch up on our work, reading and getting to know each other all over again. Congrats to GM Jill Goh for making a bad situation (the pandemic) so much better for business people who need to travel to Hong Kong during these difficult times. As editor-in-chief of TraveLife.ca magazine, I have stayed in many fabulous hotels globally but few can match the Landmark for comfort, service and friendship. Can't wait to go back!
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Date of stay: November 2021
Value
Cleanliness
Service
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Response from The Landmark Mandarin Oriental Hong Kong, General Manager at The Landmark Mandarin Oriental, Hong Kong
Responded 4 weeks ago
Dear Mark Thank you for your wonderful comment. I'm absolutely thrilled that you had an exceptional quarantine stay with us and that our personalised service, delicious and creative full-board menu made the two weeks the best time of the year for you. It is such a great recognition and definitely a motivation to our team to strive even harder for service excellence. We look forward to welcoming you back at our F&B outlets, spa and perhaps for another lovely stay. Wishing you a happy Christmas and FANtastic New Year! Best regards Jill Goh General Manager The Landmark Mandarin Oriental, Hong Kong
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philipp sl wrote a review Dec 2021
1 contribution
I stayed 2 weeks in the Mandarin for quarantine. Service was extremely personalised, kind and quick. Food was very good and diverse. Overall You managed to make the quarantine a good moment. Congratulations.
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Date of stay: November 2021Trip type: Traveled on business
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Response from The Landmark Mandarin Oriental Hong Kong, General Manager at The Landmark Mandarin Oriental, Hong Kong
Responded 4 weeks ago
Dear Philipp Thank you for your warm compliments. I'm delighted to know that you had a good time with us despite it being a quarantine stay and that you were impressed with the unmatched service and diverse full-board menu. Your warm compliments will definitely be shared with the team. We sincerely look forward to welcoming you again at The Landmark Mandarin Oriental. Wishing you a happy Christmas and FANtastic New Year! Best regards Jill Goh General Manager The Landmark Mandarin Oriental, Hong Kong
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Mary M wrote a review Oct 2021
1 contribution2 helpful votes
I have to admit that I have stayed at quite a few Mandarin Oriental properties as well as five-star non-Mandarin Oriental properties (Waldorf, Four Seasons, etc). The Landmark Mandarin Oriental earns its association with such a renowned brand with exceptional service and cuisine. Although I was staying at the Landmark Mandarin Oriental to meet the 21-day quarantine requirement of the Hong Kong government, the time flew by with exceptional food and service. We had 21 different lunches and dinner and every meal was super hot and well prepared. There were a few vegan and vegetarian meals included. The Landmark Mandarin Oriental was also environmentally conscious and used compostable packaging and their own special water and sparkling water avoiding many one-time use plastic. Anytime I needed something I would send a Whatsapp message and the item would appear in less than five minutes. The room was spacious, quiet and well designed. Thank you to all the staff for great hospitality. I will always have fond memories of my stay at the Landmark Mandarin Oriental.
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Date of stay: October 2021
Value
Service
Sleep Quality
2 Helpful votes
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Response from The Landmark Mandarin Oriental Hong Kong, General Manager at The Landmark Mandarin Oriental, Hong Kong
Responded Oct 13, 2021
Dear Mary Thank you for your warm compliments. Nothing is more uplifting than knowing that we have made your quarantine stay at our well-appointed room a pleasant one. I'm proud that the team has once again taken the extra step to delight our guests in every opportunity, be it the culinary team with its creative full-board menu or the operation team with their attentive service. We are thrilled that our efforts in defining sustainable luxury are recognised. Your kind words will definitely be shared with the team. We look forward to welcoming you back at our F&B outlets and our spa. Best regards Jill Goh General Manager The Landmark Mandarin Oriental, Hong Kong
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D Kong wrote a review Sep 2021
24 contributions2 helpful votes
+1
I chose Landmark MO for my 14 days of quarantine. Their service is impeccable and thoughtful. The menu, the cleaning materials and activities are all well-designed for travellers who need to be subject to quarantine. They also got an excellent team of guest service and housekeeping staff. All requests can be taken care of in a very timely manner. They also set up very good communication channels through WeChat or WhatsApp. I must say only MO can make a long stay so carefree and enjoyable. Well done, team!
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from The Landmark Mandarin Oriental Hong Kong, General Manager at The Landmark Mandarin Oriental, Hong Kong
Responded Sep 26, 2021
Dear D Kong Thank you for choosing The Landmark Mandarin Oriental. I'm delighted to learn that you had an exceptional quarantine stay with us. Nothing will give us greater pleasure than knowing that our commitment to service quality is being recognised. Your kind words will definitely be shared with the team. We look forward to enjoying the upcoming festive season with you at The Landmark Mandarin Oriental. Best regards Jill Goh General Manager The Landmark Mandarin Oriental, Hong Kong
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Chris32m wrote a review Sep 2021
Hong Kong, China36 contributions33 helpful votes
This hotel will keep your deposit for weeks and weeks, please be aware . I had to cancel my parents trip due to new quarantine restrictions . First they took an additional 1 week as deposit by "mistake" now I am waiting for a significant sum of money to be returned to my parents (above 10k EUR) ...it's one month and still nothing has been processed on the return of deposit despite multiple promises . This is the last time "mandarin Oriental "for my parents , I won't bock this hotel for my quarantine either due to risk of my money being blocked for weeks or potentially months should there be a change in quarantine policies . It's a shame ...Better beware !
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Date of stay: September 2021Trip type: Traveled with family
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Response from Landmark MO, General Manager at The Landmark Mandarin Oriental, Hong Kong
Responded Sep 9, 2021
Dear Chris Thank you for taking the time to share your review with us. We are sorry to learn of your dissatisfaction. Guest satisfaction is always our top priority therefore we sincerely appreciate your feedback. We aim to complete a refund request within few weeks. It is however subject to the credit card issuance bank shortly. We can completely understand your frustration. We have taken the liberty to check with the credit card payment processing provider for you, the amount will be transferred to your credit card issuance bank shortly and should be reflected in your bank statement soon. Thank you for your patience. Best regards Jill Goh General Manager The Landmark Mandarin Oriental, Hong Kong
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PRICE RANGE
$516 - $668 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the landmark mandarin oriental, hong kong hotel hong kong, mandarin oriental landmark, mandarin oriental hong kong, mandarin hong kong, hong kong mandarin oriental, landmark mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
113
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Frequently Asked Questions about The Landmark Mandarin Oriental, Hong Kong
Which popular attractions are close to The Landmark Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.09 miles), Hong Kong Pub Crawl (0.2 miles), and Tai Kwun - Centre for Heritage and Arts (0.3 miles).
What are some of the property amenities at The Landmark Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Landmark Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Landmark Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Landmark Mandarin Oriental, Hong Kong?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to The Landmark Mandarin Oriental, Hong Kong?
Conveniently located restaurants include Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, SOMM - The Landmark Mandarin Oriental, and Man Wah.
Are there opportunities to exercise at The Landmark Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Landmark Mandarin Oriental, Hong Kong have airport transportation?
Yes, The Landmark Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Landmark Mandarin Oriental, Hong Kong located near the city center?
Yes, it is 0.2 miles away from the center of Hong Kong.
Are any cleaning services offered at The Landmark Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Landmark Mandarin Oriental, Hong Kong offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.