As usual, Landmark Mandarin staff is the best in the business. It was a bit sad to see some old faces after the long Covid restrictions no longer at the hotel but nonetheless everyone provided world class customer service. From John at the front door, Marie at Mo Bar, JD the head bartender, everyone at the concierge desk, the staff and sommelier at Somm, Christoph the Hotel Manager, the front desk staff, house keeping, and Connie the Director of Rooms all made my recent stay special and memorable. I mentioned in a prior posting that when I used to manage people in my prior life, I always provided my experience at MO Landmark as the perfect example of what great customer service looks like. Anticipate not reactive, friendly service with a smile, always remembering my name and taking interest in my day. Will be back next year

We stayed at the Landmark MO for a one night staycation to celebrate our anniversary, and the services and amenities were far beyond our expectations. Our original L600 suite booking was upgraded to a L900 suite with a beautiful centre bathtub. Special decorations were set up for our anniversary at our request, with complimentary champagne from the hotel as well. Jenny and Anson were extremely friendly and helpful throughout our stay, assisting us with various requests and bookings that made our experience exceptional and memorable. Betty was also very helpful in assisting with the initial room booking. This was our first time bringing our two dogs along to a hotel, and everything from potty pads, food and water bowls, and even dog toys were provided for our pooches. Given the early check-in and late check-out feature of our package, we had ample time to enjoy the delicacies of both Amber and SOMM, a dip in the pool, as well as a very relaxing spa treatment at The Oriental Spa. We would definitely recommend the Landmark MO, especially for dog owners who want to treat both themselves and their doggos!

I used to come to landmark MO all the time for their yoga classes in what must be one of the nicest spas in HK, as well as the much-loved gastronomy of chef Ekkebus at Amber, especially when he arranged four hands dinners with some of the most amazing chefs from around the world. Now that the spa is closed, serious dinners are banned etc. I had to “settle” for a staycation to break up the monotony of WFH. I was upgraded to a modern & spacious (premier King) room 1216 where I joked to my friends we can fit four people in the gorgeous bathtub. Every detail has been thought of: mood lighting, covid pack of masks, gloves, alcohol wipes. The mini bar was like a Russian matryoshka doll with drawer after drawer of temptations (didn’t expect to find a bottle of chateau lynch bages!) Kappou Rin & Sushi Shikon were both full so I went to the delicious and classic Kashiwaya a block away instead. Front desk staff’s service was flawless, especially the chap that checked me in (Kming Chan). Also had fun learning how to make cocktails from Kervin Unido at PDT, definitely more fun than a perfunctory welcome drink. Any room for improvement? Soundproofing: I didn’t think there would be any issue, except incredibly, there were sounds of drilling at 10 in the morning. It wasn’t loud but was just so unexpected especially on a Sunday... and I also heard music from room 1216 next door.