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Dorsett Wanchai

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387-397 Queen's Road East, Hong Kong 32441 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1586)
Room & Suite (699)
Dining (79)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dorsett Wanchai
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
Dorsett Wanchai, Hong Kong is a 4.5-star hotel located in the thriving business district of Wan Chai, with a mere 8-minutes’ walk from both Wan Chai and Causeway Bay MTR Stations. The hotel’s 454 elegantly designed rooms comprise various room types including its signature Premier Room, Grand Deluxe Course View Room, Triple Room, Family Quad Room as well as a range of uniquely designed theme suites, catering to travellers of different kinds and group sizes. With the iconic Happy Valley Racecourse being right next to the hotel, our guests can also enjoy the breathtaking views of the race track from most of the rooms. As always, the safety and well-being of our staff and guests is our top priority. Our #DorsettCares Promise is activated to reassure you of our commitment in upholding high hygiene standards. To ensure our guests extra comfort and convneinece at the hotel, foodpanda menu featuring a list of the city’s best restaurants is in place in every guestroom to enhance our guests’ in-room dining experience. There are also two vending machines fully-stocked with sanitizing amenities and daily necessities for sale at the lobby, in addition to 3T Bar that offers a range of drinks freshly-made by our professional bartender.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Children's television networks
Free shuttle or taxi services
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Vending machine
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
150Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
3947Reviews117Q+A100Room tips
Traveler rating
  • 1,346
  • 1,642
  • 675
  • 187
  • 98
Time of year
Traveler type
Language
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  • English
Popular mentions
Simon H wrote a review Jun 22
Hong Kong, China13 contributions20 helpful votes
My sons are currently staying at the Dorsett Wanchai for their quarantine stay after returning from the UK. The hotel has gone out of its way to be helpful and reduce the stress of travel at this time. In particular, Gladys from the front desk team has been fantastic, very professional and highly responsive - Highly recommended!
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: Pick one of the city view rooms, ideally over the racecourse.
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William M wrote a review Jun 17
4 contributions
I stayed here for 21 days quarantine. The team here did serve me well except that this is the worse room I have ever had. The room is facing an old cemetery and they blocked all the windows. This room is like a prison if you need to stay here alone for 21 days! Not to mention the room is freezing and the meal they served were cold… I feel the team had tried hard to make the guest feel comfortable for quarantine, example by send us a plant and Friday treats. They also send us Post-it note to decorate the windows for Father’s Day Sunday. The instruction was to write your love message to daddy on the window and ‘shout out to the world’! Well, this is a bad idea to send to a guest who can’t enjoy any street view for the entire stay, who else can see except poor me. Despite all these gestures, the room is NOT suitable for any human to stay inside for 21 days, not being able to go step out of the room! Really made me feel I’m in a prison cell. Again, Bad idea to sell this room for quarantine!
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Date of stay: May 2021Trip type: Traveled solo
Room Tip: Check if the room has window before you book
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1 Helpful vote
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Response from Anita Chan, General Manager at Dorsett Wanchai
Responded 1 week ago
Dear William, Thank you for your comments. We regret to learn that your stay, especially for the view of your room, did not meet your expectation this time. As a designated quarantine hotel, we offer a range of different room types including Course View Room and Causeway Bay City View Room to name a few, for our guests’ selection. The specifications and prices of every room type, are all listed on our hotel official website, catering to their different preference and budget and for transparency purpose. Your comments over the meals delivery have been noted and reflected to our team for immediate improvement. We’re sorry for the inconvenience caused. We understand spending so many days in quarantine is not easy, so our team goes above and beyond service-wise, trying to provide our guests with a more bearable long stay. Apart from the flower pot as welcome gift and Friday afternoon treats that you mentioned, we also prepared them local delicacies with introduction to its history, periodic workshops like HITT class for guests’ wellbeing and wine-tasting class to let them acquire wine appreciation knowledge during their stay. On festive occasions like Father’s Day, special DIY activities are arranged helping them to spread their love to their super hero in mind through photos, videos in their preferred way. To ensure our guests can enjoy a vibrant dining experience at the comfort in the room, our hotel provides an in-room Foodpanda menu of over 100 options featuring various cuisines. Dorsett Mart the e-shopping platform with daily essentials, fitness and entertainment equipment for rental or purchase is also accessible during the stay. New and existing Dorsett-Your Rewards members can also use cash points earned instantly upon booking for the hotel’s Foodpanda menu and Dorsett Mart. All these we do, we hope to make the long stay easier, and more bearable for our guests. We truly hope that our thoughtful touches and initiatives will add enjoyments to your stay. Thank you again for choosing Dorsett Wanchai as your quarantine hotel in Hong Kong. We hope to welcome you back for a purely leisure and joyful stay on one mask-free day.
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Miranda wrote a review Jun 11
Hong Kong, China7 contributions3 helpful votes
Stayed in Dorsett Wanchai in interconnecting rooms with son for 14 days quarantine. I had previously stayed for 21 days in another hotel so had some expectations but was very pleasantly surprised by Dorsett. Although rooms are smaller than I am normally used to but rooms are typically small in HK. Insufficient lighting at night, luckily I bought my own lamp. However overall felt they were very thoughtful and warm in their set up to make our stay much more easy, from giving us plants, Friday treats, Jophy calling to check on us almost every day to presents received the night before check out with hand written card. It made our long stay much more bearable. There were also a lot of practicality in the setup as well ie rewards to be used during stay to redeem goodies, a set of utensils, dishwashing detergent, sponge….etc things in the room were very well stock up which reduced the need to call for more supply. The availability to rent a microwave and sports equipment was great. I had my reservations initially due to experience during check-in and a call during reservations but once I stayed my impression changed completely for the good. Special thanks to Jophy Yau who was very patient with us and seem to genuniely cared about the guests.
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: if possible bring a zoom ring or small table lamp
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Response from Anita Chan, General Manager at Dorsett Wanchai
Responded 1 week ago
Dear Miranda, Thank you for your lovely comments. We are glad that our teams have made your stay a bearable, and delightful one. We listen to our guests from time to time, and we truly know how it feels to undergo a long quarantine period in the hotel room. This is why we are going above and beyond to make sure our guests are well taken care of in every aspect, and prepared little surprises to them such as the colourful flower pot, the Friday local snacks in order to brighten up their stay. We are also one of the very first hotels that allows redemption of loyalty points on food order and the hotel’s e-shopping platform during the same stay. By doing so, we hope to bring our guests the best values as well as the best experience even without stepping out the room. We are really happy that you love our Dorsett Mart that features a host of daily essentials, fitness equipment, drinks and snacks and more, for our guests’ purchase or rental anytime they need. We will definitely keep it up in the future, and we do look forward to seeing you again in a truly leisure way in the future. Take care!
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michael wrote a review Jun 9
Hong Kong, China1 contribution
I have been staying for 21 days quarantine in this hotel and the stay has been great. Good variation of food was a good start but the best part has been the staff. Very friendly and helpful and particularly Gladys on the front counter has been brilliant and nothing has been a problem for her. I would definitely book again
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Date of stay: May 2021Trip type: Traveled solo
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Response from Anita Chan, General Manager at Dorsett Wanchai
Responded 1 week ago
Dear Paradise, Thank you for your comments. Congratulations for completing the quarantine stay with us! It’s really great to know that you had a hassle-free experience during the 21-day stay. We fully understand meals arrangement and service are something extremely important when it comes to quarantine, therefore we have include various cuisines such as Western, Asian, Hong Kong-style, Japanese etc., and even vegetarian menu to cater to different guests’ needs. Our teams are also all happy to go above and beyond to provide assistance to our guests even they can’t step out of their rooms. Your compliment towards Gladys will definitely be passed onto her personally to keep her motivated. We will also keep the spirit up to ensure everyone a great stay in the future. Please stay safe and we look forward to seeing you again in a mask-free way very soon.
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Anonymous wrote a review Jun 8
2 contributions
1) The room was bright with sun shine. 2) The bathroom was clean without mould. This is the extra positive point to Dorsett Wanchai! In Europe, even full-star hotels, rooms in such age are full of mould already especially in bathrooms. 3) We could change our meal without additional cost. 4) My mattress was too hard. The hotel changed it and gave me topper. Then I could sleep well. 5) The managers were very caring and asked us from time to time if everything is fine. They accepted critics and made improvement. 6) The hotel gave us some surprises from time to time which made the quarantine not so boring. 7) I was excited by their Friday afternoon tea, e.g. tasty Egg Tart. 8) The staff members are very diplomatic: 3 weeks in "Jail", not allowing 1 step out of the room door is very hard. A neigbour could not stand, slapped doors, hit walls, etc. The hotel gave him/her a big gift basket. He/She was quiet afterwards. 9) I saw horse racing, a small entertainment in the "jail".
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Review collected in partnership with this hotel
Date of stay: March 2021Trip type: Traveled with family
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Response from Anita Chan, General Manager at Dorsett Wanchai
Responded 1 week ago
Dear Anoyms, Thank you for your lovely comments. We are really glad to know that you had a comfortable quarantine stay with us. We know that guests might have different preference when it comes to such a long stay at the hotel, therefore our teams are all willing to go the extra mile to ensure every small parts of the staying experience are well taken care of, like arranging you a puffier topper so you can sleep well at night. We have also prepared small surprises for our guests from time to time, such as the colourful flower pots, the #TGIF local snacks, or other things that we could do to brighten up our guests’ stay and let them know they are always on our mind. On the other hand, while keeping our guests happy throughout the stay, we always see the safety of guests as the top priority of all. This is why we are have strict hygiene standard in place under any circumstances, hoping to bring our guests a carefree environment to stay. Thank you again for all your comments. We look forward to seeing you again in a truly leisure way very soon.
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PRICE RANGE
$54 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港丽都酒店, cosmopolitan hong kong, hong kong cosmopolitan hotel, cosmopolitan hotel hong kong
FORMERLY KNOWN AS
Cosmopolitan Hotel Hong Kong
LOCATION
ChinaHong KongHong Kong Island / Stubbs Road
NUMBER OF ROOMS
454
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Frequently Asked Questions about Dorsett Wanchai
Which popular attractions are close to Dorsett Wanchai?
Nearby attractions include Happy Valley Racecourse (0.3 miles), Hong Kong Racing Museum (0.2 miles), and The HanLi (0.3 miles).
What are some of the property amenities at Dorsett Wanchai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Dorsett Wanchai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Wanchai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dorsett Wanchai?
Yes, valet parking is available to guests.
What are some restaurants close to Dorsett Wanchai?
Conveniently located restaurants include Le Reve, Mamaday Cafe, and Milu Thai Restaurant.
Are there opportunities to exercise at Dorsett Wanchai?
Yes, guests have access to a fitness center during their stay.
Does Dorsett Wanchai have an airport shuttle?
Yes, Dorsett Wanchai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dorsett Wanchai?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Wanchai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Dorsett Wanchai?
The staff speaks multiple languages, including English and Chinese.