Having to travel to Hong Kong on business during these trying times can be difficult. During the start of the pandemic, limited choices of hotels were available. Ones that were were pretty basic. This time around, the Luxe Manor came up on the list of available hotels and I immediately reserved a room based on the pictures on their website. Arrived to a lovely and unique lobby. Was greeted by friendly and helpful staff. The room was as nice as advertised. Quaint and clean. The design of furnishings really adds to the enjoyment of my stay. Would give five stars had I not have to change rooms due to a seemingly broken mattress. Is the Luxe Manor worth twice as much as my previous 14 days hotel stay? Absolutely!
I stayed at the Luxe Manor for three nights in December, 2019, and for five nights in January, 2020. I can state that this little boutique hotel in the heart of Tsim Sha Tsui is a true hidden gem, and in terms of quality of service, easily competes with hotels three times their price. First is the building itself: the visual detail is both creative and welcoming. The room sizes are not your standard Hong Kong shoeboxes: they're HUGE, airy, colorful, and spotless (speaking of which, the cleaning service is FAST!) But most importantly, the staff at the Luxe Manor are old-school in their approach to service: I haven't encountered such graciousness in a hotel staff in a long while. From the front desk to the doorwoman to the cleaning staff: they make you feel welcomed. A small example: on my visit in January, I was greeted with smiles and told "nice to see you again." One clerk commented upon my eyeglasses; she pointed out they were a different pair than what I'd worn before. While these are really small details, they show the staff took enough time to remember me, and you just don't encounter such attention when traveling anymore. That's why I call the Luxe Manor an "old school" boutique hotel. Finally, as you see from my travel dates, I was in Hong Kong very recently, during some difficult times. I feel it's essential to say this review: DON'T GIVE UP ON HONG KONG! Hong Kong residents are resilient, and their city exciting and remarkable. It's worth it to go visit Hong Kong!…
It's a very cozy hotel , room is quiet and clean with buildings view. The highlight is on the staffs ,, they are all very young , energetic , possitive and handsome. Stayed during the quarantine period Mr. Eugene earns a big thumb , he made everything easy for guests. The only thing needs to improve is the menu of the restaurant ,, since guests are not allow to leave the room ,they should have more varieties on he menu for room service during the quarantine ,
I was at the Luxe Manor for my 14-day quarantine and everything was better than expected. I’m very happy with my decision to stay in this hotel. The service was great - the staff members were efficient, friendly and attentive to customers’ needs; I never had to wait long for things to be delivered to me from the reception; and it’s so easy for my family to park the car here for free and leave things for me. The room is spacious which made my self-isolation period much easier. There are so many restaurants to order food from and it usually took only 15-20 min. I used the food delivery apps and it’s very convenient. I won’t hesitate to recommend this hotel to anyone, especially if you’re looking for a quarantine hotel. Do check with the reservations office of the hotel instead of booking online direct.…
Stayed for 14-days quarantine in this hotel. Room size same as stated on website. Bed was comfortable and clean. Location was very good as I can order different kind of cuisine with quick delivery to reception; of course reception delivered the food to me soon. I want to remark their excellent service ! People in the reception were very nice and helpful; they answered my questions and help to search for my extra requirements. Appreciate to the housekeeper sent me the bottles of water or complimentary toiletries soon after receiving my call. This is the first choice for my next trip.
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