Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Luxe Manor is a stylishly surrealism-inspired boutique hotel located in Hong Kong's Tsim Sha Tsui with colourful and splendid European architecture offering personalised service and excellent facilities to impress discerning leisure and business travellers. Nestled in the heart of commercial and entertainment district, guests can truly appreciate the convenient access to all corners of the metropolitan. The Luxe Manor boasts 153 stylish, yet quirky, guest rooms, 6 one-of-its-kind themed suites taking the guests into unimaginable pleasures. Located within the luxury boutique hotels are two unconventional restaurants and bars: FINDS, the first authentic Nordic restaurant in Hong Kong featuring Nordic cuisine, and Dada Bar + Lounge, a Dadaism-inspired lounge with various entertainments and live music performances on weekends.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Art Deco Style
Languages Spoken
English, Chinese
Location
39 Kimberley Road, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
The Luxe Manor
2,161 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Luxe Manor garners praise for its sparkling cleanliness and comfortable rooms that stand out with unique decor, although a few guests find the style a bit dated. Nestled in a prime location, visitors appreciate the easy access to local attractions and public transport.
The hotel's staff is consistently lauded for their professionalism and friendliness, enhancing the overall value of a stay. Some reviewers, however, note that the amenities, particularly the breakfast and toiletries, could see improvement.
Location
Convenient
Atmosphere
Eclectic
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
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The first time I booked a hotel in Shinjuku District, a friend told me about this hotel, the location really couldn't be said. The environment around the hotel is convenient and safe, restaurants to try are nearby, and fragile pineapple bags and Hong Kong milk tea are also within the hotel range. There are daily supplies such as toothbrushes, brushes, etc. in the room. Currently, the hotel offers glass tubs because there is no arrangement to provide bottled water. The desk staff are courteous and handle problems quickly, knowing that the reaction of Hong Kongers is really fast. I asked the staff about the transfer, and they immediately arranged and helped me move my luggage together. Seriously recommend to friends.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an unforgettable experience for me to stay at Dilevena Mansion. Located in an excellent location, this residence offers a comfortable and luxurious accommodation. In this review, I share my wonderful story about my stay at The Residence at Dilevena and provide some tips and recommendations.
First of all, I want to highlight the details of Dilevena Mansion. From the moment I entered the mansion, I was attracted by its exquisite design and high-quality service. The lobby's décor is full of modernity, while the guest room design combines modern and traditional elements to create a unique atmosphere. Every detail has been carefully designed, from bedding to bathroom facilities, all demonstrating the mansion's pursuit of quality.
During my stay, I enjoyed the first-class service provided by The Residence. The staff are always friendly and helpful, they are always willing to answer my questions and help. Whether it was checking in or providing travel advice, they were professional and enthusiastic. In addition, the residence also provides a series of facilities and services, such as a gym and restaurants, which made me feel comfortable and convenient during my stay.
The most unforgettable thing about my stay at Le Mansion was its location. The residence is located in the city center, with many famous attractions and business districts nearby. I could easily walk to nearby shopping malls and restaurants and enjoy the city's nightlife in the evenings. In addition, the residence also provides convenient transportation services, such as car rental and pick-up and drop-off services, allowing me to explore the surrounding areas more conveniently.
In addition to sharing my stay story, I'd also like to offer some tips and recommendations for others. First of all, I recommend booking a room in advance as the Royal Villa tends to be very popular and rooms can get booked up quickly. Additionally, I would also recommend trying the restaurant in the mansion, they serve delicious local and international cuisine and are definitely worth a try.
All in all, my experience of staying at Dilevena Mansion was an unforgettable memory. From its fine details to its first-class service to its prime location, this residence offers a comfortable and luxurious stay. I highly recommend Dilevena Residence to travelers who are looking for an unforgettable stay.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The experience of staying at [name of hotel] was fantastic! Special thanks to the little sister at the front desk, whose warm service made me feel so sweet. As I arrived early at the hotel, she was very thoughtful and organised the room for me in advance, and this meticulous service made me feel very warm.
The room was clean and the environment really exceeded my expectations. The bathroom is neat and spacious, the design is beautiful and the overall space is very comfortable. Carpets are clean, beds are white and comfortable, and people stay at ease. Most importantly, I'm very reassured that there's no cockroach or bug problem here.
The hotel is also very well located, very close to the bus and metro stops, especially for trips and to the airport. You can find convenience stores and restaurants when you go out, and life is very convenient, fully meeting the needs of food and lodging during your trip.
Especially the hotel experience on the first day was poor, so the service and environment was a great surprise and comfort to me. If a friend is planning to travel to Hong Kong, I would definitely recommend them to stay here without worrying about trial and error!
Thank you very much for your lovely review of the hotel. We look forward to seeing you again soon.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The price is cheaper than other hotels. The room is clean. If you need them to take out the trash or bring you water, you can ask them for it. The water pressure in the shower is not very high, but there is no washer. The room is not as spacious as our home and you can hear some noise from the corridor. The bed is very comfortable, there is a window facing the street, the air conditioner is adjustable, and there is no big problem with hot and cold water. It is close to different places, so it is very convenient not to change places. Due to the night flight, I asked for an extended check-out time, and Jimmy, the staff, was happy to arrange it. They even offered to take a shower when picking up luggage (gym room, which has good privacy). I will stay here again next time.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reception staff is really helpful and attentive, convenient location and value of money in Tsim Sha Tsui area. Many restaurants and bars nearby which are accessible for tourists. Even room is not huge but general cleanliness is good enough. Will definitely stay again if come to Hong Kong again.
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Date of stay: January 2025Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Yeung, Guest Services / Front Office at The Luxe Manor
Responded 3 weeks ago
Dear frances l, Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards, Chris Yeung Front Office Manager
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What a delight, a friendly welcome. Everything was ready for our arrival with a complimentary upgrade. Reception staff informative regarding WiFi, meals, amenities and and we require, please ask! What more could you want... breakfast was plentiful and catered for everyone. Fruit, cereal, breads,meats,cheeses,cooked selection all fresh and replenished. The rooms are clean, spacious, and have everything you require kettle, tea, coffee, and water. Toothbrush paste, soap hairdryer, etc. Centrally located 5mins from train, bus underground. Quiet in our 11th floor room, we can not hear other guests. We would definitely recommend this hotel.
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Date of stay: May 2024Trip type: Traveled as a couple
Room Tip:Housekeeping on the 11th floor during our stay was exemplary. Just ask!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wong Kenny, 顧客服務/櫃檯辦公室 at The Luxe Manor
Responded May 12, 2024
Dear SharonM704, Thank you for choosing The Luxe Manor for your recent stay and for sharing your review. We are thrilled to hear that you had a wonderful experience and we greatly appreciate your kind words. Your recognition of hotel's exceptional service means a lot to us, and we will make sure to pass along your appreciation to them. It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back to The Luxe Manor in the future. We are always here to ensure your satisfaction. Thank you once again for your kind review and for acknowledging our hospitality. We look forward to serving you again soon. Warm regards, Kenny Wong Assistant Front Office Manager
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We were immediately greeted by a staff member when we arrived at the hotel door. Our first impression was very good; the front desk staff knew that we were a family and specially arranged adjacent rooms for us, which was very convenient for us. In addition, since I haven’t been back to Hong Kong for a long time, I can’t recognize the way out. Fortunately, the hotel’s concierge staff is very patient and takes the trouble to guide us on walking or bus routes and recommend restaurants. The whole family will have a pleasant trip next time. Will come again too!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our 5 night stay at the hotel very much.
Bed room and bath room: The bed room is spacious, clean, well equiped (thee/coffee facilities, water tap in the hall way for free, small fridge, cups, glases) and the bathroom is clean and amneties like body wash, shampoo/conditioner, body lotion, tissues etc. are available. Compfy bed and quit at night (room 1106).
Cleaning: efficient and tidy cleaning. Nice, thick towels. Each morning when we returned from breakfast the room had been cleaned.
Gym: we used the gym on a daily basis. The gym is well maintained and well equiped to start your day with cardio and strength training. Dumbells from 5 lbs - 50 lbs, two yoga mats, two tredmills, cross trainer, home trainer and a machine to train shoulders, back, brest etc. Everything in good condition and clean. Also water, airco and two showers.
Breakfast: everything and more what you need to start the day. Fresh fruit, cereals, salads, boiled eggs, sweets, fresh juices, good espresso, thee, French pattiserie, croissant, bread, jam, butter, toast, scrambles eggs, bacon, satay/dim sum/buns/sweet potato, maiscorn, soup. Eggs made to order. So anyone complaining about the breakfast is a nitpicker.
Staff: staff at breakfast very friendly. They accompany you to the table. Lovely ladies Agnes and Cathy at the reception desk. So friendly and with a great sense of humor!
Location: near Nathan Road, Victoria Bay, Bruce Lee statue, MTR station, lots of shops and eateries around. Great vibes.
As said before; we enjoyed our stay very much and definitely recommend this hotel. If we are going to visit Hong Kong again, we will stay the the Luxe Manor.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Yeung, Guest Services / Front Office at The Luxe Manor
Responded 4 weeks ago
Dear Ivonw209, Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed on your comments to our colleagues, who are very encouraged. We have always been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay. Thank you again for your review of us and we look forward to providing you with the same high-quality service next time. Warm regards, Chris Yeung Front Office Manager
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This is the 3rd time within a year I stay in The Luxe Manor, last 2 times, We were assigned rooms in higher floor, and experienced no noise from the street. Last night, we stayed on 8th Floor, and till 1am, there was noise from the bars behind the hotel. I talked with the front desk this morning, Agnes, the front desk staff was very understanding, gladly accommodate us to a much better room to 11th Floor. We highly appreciated.
The location of the hotel is very convenient, easy access to MTR, major bus routes, plenty of small restaurants in the area.
I personally feel the beds are too soft. Rooms are not too small, according to Hong Kong standard.
When I come to Hong Kong again, I certainly will stay again in The Luxe Manor.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenny Wong, Guest Services / Front Office at The Luxe Manor
Responded Apr 14, 2024
Dear xjnlrntx, Thank you for taking the time to share your review of your recent stay at The Luxe Manor. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service. We are grateful for your kind words. It means a lot to us to know that you had a great experience during your time with us. Thank you once again for your kind review and for acknowledging Agnes's hospitality. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards, Kenny Wong Assistant Front Office Manager
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Stayed here Jan. 20-22, 2024. It was good enough for a short trip. Location is excellent, right smack in the center of TST along the major Nathan Road. Lots of restaurants, cafes, groceries around. Airport bus is less than 2 mins away. MTR station quite near too. Front desk and general staff were fairly friendly and accommodating. Rooms are a bit dated. The bed dipped in the middle, woke up with severe back pain. Space is more than enough for 2 people with 1 luggage. Housekeeping service is almost non-existent. Asked for an extra towel, waited 30 mins and had to follow up again. Next day asked for cotton, which is oddly not provided among the toiletries, and it never came. Breakfast is very simple and not good, it was included with the booking but I wouldn't pay extra for it.
I also prefer staying in greener hotels that use refillable wall dispensers/pumps for shampoo etc instead of the tiny plastic disposable bottles which Luxe Manor still uses.
Overall, it was pretty good with an excellent location for a short stay. I'd probably not book here for a longer trip though.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip:Don't pay extra for the breakfast, not worth it. Instead there are tons of cafes and restaurants...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenny Wong, Guest Services / Front Office at The Luxe Manor
Responded Mar 2, 2024
Dear teljao, Thank you for staying in The Luxe Manor and thank you very much for your review. We would like to extend our sincere apologies for the service you experienced during your recent stay. We regret that you left our Hotel less satisfied regarding the breakfast variety and housekeeping experience. We are also saddened to learn that the room and bed condition of this stay did not meet your expectations. Please accept our most sincere apologies once again about the overall staying experience and comment highlighted have been reviewed immediately. We take all feedback seriously and shall make all necessary improvements to ensure both the room facilities and the service failures are being addressed. Further training will be implemented to our teams so these downfalls do not reoccur in the future. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards, Kenny Wong Assistant Front Office Manager
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Hello. The closest testing site is in Yau Ma Tei at the Henry G. Leong Yau Ma Tei Community Centre. You may search for more details by Google the above details.
Hi, you don't need to worry. The internet is quite good and on the go. each hotel in Hong Kong has a Mobile Phone in each room which a customer can use to make calls too.
Dear Guest,
Greeting From The Luxe Manor!
Kindly be informed that our Deluxe Room and Suite Room types have bathtub in room.
Should you have further inquiries, please feel free to contact us again.
Thank you.
Best Regards,
Fiona Wong
Front Office Manager
Dear San Jose,
Thank you for your message. It should be HK$300 per car per trip approximately from the airport to The Luxe Manor.
Marketing Communications Department
The Luxe Manor
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Which popular attractions are close to The Luxe Manor?
Nearby attractions include Intime Artisan De Parfum (0.04 miles), Bobby's Fashions Hong Kong Bespoke Tailors (0.2 miles), and Empire International Tailors (0.3 miles).