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The Jervois

89 Jervois Street, Sheung Wan, Hong Kong, China
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1 room 1 adult
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The Jervois
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54 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I had to find a room last minute due to a changed flight. This was very reasonably priced (circa 100gbp) The hotel had my booking as I walked in 10 minutes later. I was greeted by a young man working on the front desk who spoke excellent English and was extremely helpful. My serviced appartment was fantastic. Clean and comfortable.... More 

Helpful?
Thank Sacha N
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear Sacha N, Thank you for your positive feedback. We can’t thank you enough for taking the time to leave a 5 star review on your recent stay. We will share your compliment with our team and it will definitely warm their hearts. Once again thank you so much for your kind words and we look forward to seeing you... More 

Italy
1 review
1 of 5 stars Reviewed 4 weeks ago

I would like to file a complaint against the lady at the reception desk. The reception lady was very rude towards me and my son. When we tried to check in at 3 pm, the lady at the front desk did not tend to us right away. Instead, she was sitting down, reading a magazine. I had to call her... More 

Helpful?
Thank souschef5
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear souschef5, Thank you so much for taking the time to review your stay with us. In response to your guest service complaint, we can see that on this occasion the staff have not met the hotels’ usual standard delivery. We are especially concerned that you might have felt we did not care and I would like to assure you... More 

London, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 12, 2015 via mobile

Don't touch with a barge pole. On arrival reception was too busy fumbling over their lack of skills to be able to sign me in. Whilst they worked on their job description, I was left standing in the heat without being informed of what the real hold up was. Boutique hotel? Really? If this is boutique then so is McDonalds.... More 

Helpful?
Thank TruthIsGood1
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear TruthlsGood1, Thank you for sharing your comments following your stay. We value your feedback as it helps us in enhancing and developing the service we provide to our guests. In response to your reviews, you have noted the receptionist was below your expectation. We would like to apologize sincerely and we do value customer service and guest experiences. We... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 1, 2015

Building centrally located at sheung wan (walkable distance) to LKF, Willington Street, Ice House Street. First encounter is a straightforward glass entrance to the lift lobby. Into a neatly compose room fill with Christian Liaigre (CL) bespoke pieces. A tray of light hearted snacks waiting for you on an oval timber table. Get ready to soak yourself into a comfy... More 

Review collected in partnership with this hotel

Helpful?
Thank VOONKY
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear VOONKY, Thank you very much for your recent stay at The Jervois. We are pleased to hear we were able to make your visit to Hong Kong a memorable one. It is our responsibility to provide a comfortable stay and being a home away from home for our guests. We appreciate your compliments towards our associates. They will be... More 

Toronto
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed November 30, 2015

I stayed at The Jervois for a week when I was in Hong Kong for work. My unit was four rooms linked together - bathroom, bedroom, television room, small galley kitchen. I found my stay excellent; close to great stores and restaurants (a simple breakfast at The Cupping Room, half a block away, was just divine). I loved the design... More 

Helpful?
Thank MSS33
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear MSS33, Thank you very much for your wonderful support to The Jervois, and for this glowing review! We are glad that our staff and property has exceeded your expectations. We are also pleased to see how comfortable you were in your room accommodations. We will share your positive feedback with our team and for sure the entire staff will... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed November 13, 2015

Traveled with my family-2 young kids and booked two bedroom suite for few days. It cost a bit more than booking two separate room but it worth it. Since we often request connecting room but all hotel will reply can't guarantee. So two bedroom suite works perfect for us. Plus their location and services made my stay a lovely one.

Review collected in partnership with this hotel

Helpful?
Thank L4339FRthomasc
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear L4339FRthomasc, Thank you for your positive feedback! We can’t thank you enough for taking the time to leave a 5 star review on your recent stay. We will share your compliment with our team and it will definitely warm their hearts. Once again thank you so much for your kind words and we look forward to seeing you in... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed November 12, 2015

Spacious, modern apartment. Rarely see that large and clean room with this reasonable price at Central district. Very close to subway and lots of local dry seafood store around the hotel. Also has a small kitchen hidden at the back Conor. Good for long term stay.

Review collected in partnership with this hotel

Helpful?
Thank anotony_van
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear anotony_van, Thank you for taking time to share your comments with us. We are so glad you enjoyed your time with us. Thank you for your kind words and we are so pleased to see how comfortable you were in your room accommodations. Our team strives hard to make each guest’s stay a pleasurable and seamless experience, please do... More 

Margaret River, Western Australia, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 3, 2015

great room, loads of space (Hong Kong space). more like your own apartment than a hotel so if you're after the luxuries of a hotel such as daily service this is not the place for you. Really handy for Hollywood road dining. Less than 5 mins from MTR, great location

Review collected in partnership with this hotel

Helpful?
Thank Sharon B
Stockholm, Sweden
1 review
5 of 5 stars Reviewed November 3, 2015

Ultimate location and great standard! Spent four intense days in Hong Kong with family and loved to return to our flat to hang out and get energised. Perfectly balanced service - always keen to support if needed.

Review collected in partnership with this hotel

Helpful?
Thank asa933
NationalHotels, Guest Relations Manager at The Jervois, responded to this review

Dear asa933, Thank you very much for your recent stay at The Jervois. We are pleased to hear we were able to make your visit to Hong Kong a memorable one. It is our responsibility to provide a comfortable stay and being a home away from home for our guests. We appreciate your compliments towards our associates. They will be... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 4, 2015

Good location ,central area, The staffed is very nice and very helpfull the room is very clean and cossy. we stay for 3 night no complaint. good value for for the money,highly recomanded . for sure we will coming back to stay at The Jervois .

Helpful?
Thank HoueFamily
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Sheung Wan

Neighborhood Profile
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
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