Looking for a place to stay in Hong Kong? Then look no further than Ramada Hong Kong Grand, a quiet hotel that brings the best of Hong Kong to your doorstep. 396 Rooms at Ramada Hong Kong Grand provide a flat screen TV, air conditioning, and a minibar, and guests can stay connected with free wifi. In addition, while staying at Ramada Hong Kong Grand guests have access to a 24 hour front desk, a concierge, and baggage storage. You can also enjoy a fitness centre and an on-site restaurant. Given the close proximity of popular landmarks, such as Sandbox VR (0.3 mi) and Tsim Sha Tsui Promenade (0.6 mi), guests of Ramada Hong Kong Grand can easily experience some of Hong Kong's most well known attractions. While visiting Hong Kong, you may want to try some shrimp at one of the nearby restaurants, such as Tim Ho Wan, the Dim-Sum Specialists, One Dim Sum Chinese Restaurant, or Mott 32. Best of all, Ramada Hong Kong Grand makes it easy to experience many great Hong Kong attractions like Chi Lin Nunnery, International Commerce Centre, and IFC mall, which are some popular architectural buildings. We’re sure you’ll enjoy your stay at Ramada Hong Kong Grand as you experience everything Hong Kong has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, Chinese
Location
23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong China
Name/address in local language
Ramada Hong Kong Grand
629 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We were quite apprehensive about our booking after reading the other reviews however the accommodation was not as bad.
Pros:
Transport - The hotel is very centrally situated. The MTR is a 5 minute walk called Jordan station. From the airport we took a bus, the A21 to Jordan station and then walked. We got very lost. Hence to get to the hotel from Jordan Station, you need to use exit D and then turn left when you come out. At the robot turn left again and walk straight down and you will see the hotel on the right hand side, in an inner road.
At Jordan station, you can take the train anywhere by reading the signage. To get to Temple Market, you can also walk through the station which is faster (P1 exit).
We got our Octapus card from the airport at the ground floor in the middle. This can be used for restaurants also. The money that is left over will be refunded however they keep 15 hong kong dollars as a service charge per a card.
Restaurants: There are alot of restaurants to eat at which is walking distance to the hotel including a seven eleven.
Cleaning of the Hotel room: On one day, we slept in late and the room could not be cleaned. The cleaner said she will clean later. We didn't think she would come back however before the end of her shift she came back to clean the room. She was amazing and we appreciated her approach.
Cons:
The room is like a matchbox. It is extremely small. There is no place to put your big suitcases. The bathroom is the size of what they have on a ship cruise. There is literally no space.
The breakfast is extremely limited and mediocre and the dining area has an old smell. If you are a big breakfast person then it would not be suitable.
There is no porter so you need to push your own bags.
Would stay again because of the convience however not for more than 2 nights.
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hong Kong is an expensive city mainly in the criterion of accommodation. You already know how much will pay the problem is not having the proper comfort for a high price. The only advantage of this hotel is the location and the coffee of the manha that acceptable. The bathroom and the bedroom were small, but the bathroom was very small and the toilet was embedded between two walls. It was terrible days because the city despite being very modern the food beyond the face is very bad.
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Date of stay: December 2024
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Trip type: Traveled as a couple
Room Tip:Hong Kong só vale a pena conhecer se for conciliada com outro destino na Asia. A nao ser que...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've stayed at several Ramada hotels in different countries, and this hotel gets a huge no for me. The room is small, which is fine, but the maximalist design makes it even stuffier. Toilet is tiny. There is a chandelier right above my head so I get the bonus of wondering if it's going to fall on my head while I sleep. The bed is also hollow below, so of course that was the first thing I checked when I entered the room. The mattress is lumpy, and I honestly couldn't get a proper rest.
The best thing about the hotel is the view. I got a decent level and room and I had a peek of the cityscape. The staffs are gracious and friendly. Location is great. It straddles between two MTR stations that are within walking distance. You'll get distracted by the shops on the way, so the distance will feel like nothing.
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Date of stay: November 2023Trip type: Traveled on business
Room Tip:If you're ok with all the bad things I've mentioned, then location is really excellent.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I stayed in Ramada Wyndham Hotel In HongKong, I booked for double deluxe room, when we got there on the 23/05/2024, we were shocked from the moment we opened the door, the room was tiny we barrel could walk in, no place to put the luggages and the bathroom was very small, it’s old and shabby, carpet is disgusting and a bad smell of old and fungus in the room, . We walked immediately out back to the lobby and complained, I said we paid for a deluxe room, it was late at night and we were very tired, the staff explained that Felix and regular rooms are the same, she said, I was really upset, she offered us a bigger room but for additional $65.00 a night, in order not spoil our trip I accepted the offer and took the room, the condition of the room wasn’t any better, in fact the kettle they had in the room we had to place it on the night stand as there wasn’t any other convenient power point and had to remove the night lamp, it was very smelly every time we walked to the room it gotten better when the aircon was on after half an hour. We definitely never ever will go back there
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Date of stay: May 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leung Johnson , 顧客服務/櫃檯辦公室 at Ramada Hong Kong Grand
Responded Jun 6, 2024
We would like to express our sincere appreciation for choosing to stay with us recently. We realized that you had reserved for the deluxe room and it was 15 sq meter in size. Upon you request, you paid for the supplement and changed to the premium room for a more ample room. We apologize for the bitter experience you encounter. Please notify our duty manager in future if you have encountered for such scenario. Your valuable comment had been reflected to the concerned department for follow up. It is our wish to serve you with new and better experience if you spare the chance with us.
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I know writing a review on this hotel is a waste of time, but I am doing this to educate other travellers. I have travelled to many countries and stayed in many hotels. I will rate this property as one of the worst properties I ever visited. I do not recommend this hotel to anyone.
Rooms are extremely small, pathetic service from the staff and the gym in this hotel is a joke.
Metro station is at a walking distance is only the small plus
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is at a very good location with lots of shops and restaurants where you can get everything you want within reach. The TST MTR is only 8 minutes walk from the hotel, which is an added bonus in travelling both the Hong Kong and Kowloon areas. The staff of the hotel are nice, friendly and helpful especially Winnie who helps me a lot during my stay for 2 weeks. She answers all my questions as I haven’t been back to HK for so many years. The hotel is bit dated and needs some refurbishments, otherwise it will be perfect. With the amazing price, I get what I want.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 star hotel claims to be 4 star. this hotel has no bell boy and does not even have a luggage trolley.besides a great location it has nothing to offer.avoid packages including meals the meals they provide are unfit for human consumption.air conditioning in room was not working and had to be repaired..stone hard mattress TV poor reception very limited channels
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's worth it. I really thought that this hotel is far from central but when I opened the Google Maps, it's walking distance to many commercial areas (Nathan Road, Canton, etc.) and it's very near Jordan station, which makes everywhere else really accessible. Although the room was small, but for the price that we paid for, the room size was actually just right. It's clean with comfortable beds, pillows and sheets. Staff was great, too. They were very friendly and helpful with our needs. If taking a taxi, better to ask for their help to avoid taxi drivers over-charging you with the bill.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Book a room here if you're looking for inexpensive rooms and just rooms where you can sleep...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed from 8th to 11th APR with my lover. The causes of booking this hotel were very acceptable location to malls and restaurants, reasonable price. The location was excellent that I thought. The hotel includes Seven eleven, Cha Cha Tang(Chinese casual) restaurants and Jordan Station within hundreds meter. So easy to move and convenient to buy some food. Facilities are old, but staffs very skilled. The first night I realized the bathroom was leaked. The day after I ask the front desk to change my room. In 30 mins they change it. Room is small, but enough to enjoy City Life of Hong Kong.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:If you haven't an adapter for charging cellphone, ask the reception desk to borrow it. They will...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 1 night. Asked for a room with a large double bed, non-smoking and I got seperate twin beds that smelt of smoke from the other room.
Deco is very very old and out-dated. Shower and internet is decent.
Location of the hotel is about 4 mins walk to Jordan station or 10 mins walk to tst. Good food options near the hotel.
Overall there r better hotels without the brand for the price point I paid.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BESTWESTERNGRAND, Front Office Manager at Ramada Hong Kong Grand
Responded Jan 8, 2020
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our hotel management. We do hope you give us another chance as we will definitely improve our services Best Regards, Johnson Leung Assistant Front Office Manager
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Dear guest, there are no deposit required if you don't request the service of minibar, phone calls, laundry services and signing bill at hotel restaurant.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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