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L'hotel elan

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#85 of 701 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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553 Reviews from our TripAdvisor Community

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Showing 422: English reviews
London, United Kingdom
Level Contributor
129 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 weeks ago

I stayed here with work for a few nights on two separate occasions. Although it is cheap there are number of things to be aware of. The hotel is in a very remote part of Kowloon in an area that is being developed but it is an hour on the MTR to the island and a good 30 mins taxi... More 

Helpful?
Thank Beau2010
joanne0804, Manager at L'hotel elan, responded to this review

Dear Beau2010, Thank you for your taking time to post a review on TripAdvisor platform about your recent stay at L'hotel elan. It is happy to learn from your constructive feedback about the price of breakfast buffet at Forte and the privacy in Gym that it has been a topic of serious discussion with the concerned department heads and we... More 

Genappe, Belgium
Level Contributor
3 reviews
Reviewed 2 weeks ago

I've a marvelous stay ( but too short ) stay in this hotel....great breakfast service and breakfast corner. Reception 35 floor with beautiful skyline sight , space full rooms and very quit .....there was even so an Ipad in the room provide by hotel...nice

Helpful?
Thank JossLaureys
joanne0804, Manager at L'hotel elan, responded to this review

Dear JossLaureys, Thank you for giving us a "5-star" rating with "Marvelous stay" review on TripAdvisor platform about your recent stay at L’hotel elan. We are glad to know that your staying experience was almost perfect especially our great breakfast buffet with great service at Forte; beautiful view at 35/F as well as spacious and quiet room which have lived... More 

1 review
Reviewed 2 weeks ago

when I book the room , I strong request no smoking , 1 KING SIZE bed and high floor , however when I check in room not avaibile and finally I get a 1 QUEEN size bed room lower floor with bathtub , then when I go into the room , I found that was a disable room and the... More 

Helpful?
Thank zz124168
joanne0804, Manager at L'hotel elan, responded to this review

Dear zz124168, Thank you for your taking time to post a review on TripAdvisor platform and I would like to extend my sincerest apologies that in some particular aspects we were unable to meet with your legitimate expectations and that it has been a topic of serious discussion with the concerned department heads and we will make our utmost efforts... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Nice View from the Pool The hotel top floor is where the reception locates. You could see the harbour and across to the HK island. The night view is spectacular I would say! Staff was nice and no way could do better.

Helpful?
1 Thank hahapeoples
joanne0804, Manager at L'hotel elan, responded to this review

Dear hahapeoples, Thank you for giving us a "5-star" review on TripAdvisor platform about your recent stay at L’hotel elan. We are glad to know that your staying experience was almost perfect especially the nice view on 35/F and our staff was nice which have lived up to your expectation and made your stay with us more enjoyable. It is... More 

Kuala Lumpur, Malaysia
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 17, 2016

This is an ideal business hotel if you're in the Ngau Tau Kok area of Kowloon, it's on the exit B6 from the MTR and just round the block from the exit of B6. Probably a 5min HK paced walk from the station. Check-in is on the 33rd floor - fast & efficient (they allowed an early check-in when I... More 

Helpful?
2 Thank Teh_Ais
joanne0804, Manager at L'hotel elan, responded to this review

Dear Teh_Ais, Thank you for taking the time to post a review on TripAdvisor platform about your recent stay at L’hotel elan. It is happy to know that your staying experience was satisfied especially our convenient location; fast and efficient check in and check out; breakfast buffet was good in Forte; staff was friendly; attentive and quick to response which... More 

1 review
Reviewed October 15, 2016

No doubt once again it was a great one. Every time it was an experience that I would loved to share with others. Smiling faces and exceptional serving attitude although quite a lot of times encountered demanding clients, patient had been shown. Felt sorry for them. Will be back next year!!

Helpful?
Thank Momoris
joanne0804, Manager at L'hotel elan, responded to this review

Dear Momori, Thank you for giving us a "5-star" rating with "The best of ALL " review on TripAdvisor platform about your recent stay at L’hotel elan. We are glad to know that your staying experience was almost perfect especially our staff with smiling faces with exceptional serving attitude which have lived up to your expectation and made your stay... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2016 via mobile

The hotel lacks security staff to ensure the safety and serenity of the common areas. The reception/lobby/gym area is overwhelmed with public visitors which disturbs the hotel guests. These public visitors (probably from the mainland) are even using the gym equipment rendering the hotel guests unable to use them.

Helpful?
Thank Hasegawa T
joanne0804, Manager at L'hotel elan, responded to this review

Dear Hasegawa T, Thank you for your taking time to post a review on TripAdvisor platform about your recent stay at L'hotel elan. It is happy to learn from your constructive feedback about the lack of security in Gym and other area and that it has been a topic of serious discussion with the concerned department heads and we will... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 9, 2016 via mobile

Bad. I selected double bed online. I did non-refundable not because its cheaper but its a confirmed stay. I called the Hotel in advance to confirm booking and requested bed type. Was at Hotel to check in at 330pm. No double bed for me. Room not ready. Told to wait 20min. Was hoping to relax in Hotel Lounge over a... More 

Helpful?
2 Thank ChubbyCuteCute
joanne0804, Manager at L'hotel elan, responded to this review

Dear ChubbyCuteCute, Thank you for your taking time to post a review on TripAdvisor platform and I would like to extend my sincerest apologies that in some particular aspects we were unable to meet with your legitimate expectations and that it has been a topic of serious discussion with the concerned department heads and we will make our utmost efforts... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2016 via mobile

Arrived into the bustling city and wanted a place that offered clean, peaceful and quiet abode. Elan offered this and much more. Helpful and encouraging staff, nothing was too much to ask and the information was always spot on.

Helpful?
Thank Demo D
joanne0804, Manager at L'hotel elan, responded to this review

Dear Demo D, Thank you for taking the time to post a review on TripAdvisor platform. We are happy to know that your staying experience at L’hotel elan was more than satisfactory especially we offered clean, peaceful and quiet abode as well as helpful and encouraging staff which made your stay with us more enjoyable. It is my great pleasure... More 

San Francisco, California
1 review
Reviewed September 22, 2016 via mobile

Very nice hotel and good customer service. All the employees are really helpful and kind. The only thing is the location are not that great industry buildings around the hotel. The size of the hotel room are very big compare to Hong Kong hotel standard. Overall have a pleasant stay at L'hotel and very good experience. Definitely will stay again.

Helpful?
Thank Dogsupdog
joanne0804, Manager at L'hotel elan, responded to this review

Dear Dogsupdog, Thank you for giving us a "5-star" rating with "Nice Hotel" review on TripAdvisor platform about your recent stay at L’hotel elan. We are glad to know that your staying experience was almost perfect with pleasant stay especially we are very nice hotel with good customer service from our helpful and kind staff which have lived up to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
L'hotel elan, the latest development of the L'hotel Group under the Chinachem Group, is now opened. Located in the vibrant new business hub of Kwun Tong, the Hotel offers 254 superbly appointed guestrooms and suites, a gym and an outdoor pool, a contemporary casual dining restaurant offering international cuisine, and banquet facilities. It is a design-led boutique-inspired hotel with an array of seamless e-tech services, from unparalleled eCheck-in, eKiosk information services, to user friendly eMenus. The hotel is also enriched by an exciting collection of contemporary art for a private gallery atmosphere amid the welcoming spirit of modern Asian hospitality. ... more   less 

Additional Information about L'hotel elan

Address: No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
Location: China > Hong Kong > Kwun Tong
Price Range: $100 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'hotel elan 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
L'Hotel Elan Hong Kong
Hotel Style:
#44 Best Value Hotel in Hong Kong
#49 Romantic Hotel in Hong Kong
#61 Family Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
#80 Business Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from L'hotel elan staff and other travelers.
7 questions
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See all questions (7)

Questions? Get answers from L'hotel elan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a corner room; they provide an extra chair and reading light.”
 of 5 bubbles 265ianu, Sep 13, 2016 | Read review
“Try booking your rooms at the higher floors facing the harbour”
 of 5 bubbles 104aneeshj, May 6, 2016 | Read review
“Good location for MTR use.”
 of 5 bubbles 701laraw, Apr 20, 2016 | Read review
“get high floor for best views”
 of 5 bubbles statusquobuster, Mar 4, 2016 | Read review
“Ask for king-size bed.”
 of 5 bubbles AleksandrNevedrov, Jan 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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