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L'hotel elan

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#64 of 697 Hotels in Hong Kong
Certificate of Excellence
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535 Reviews from our TripAdvisor Community

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Showing 413: English reviews
San Francisco, California
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice hotel and good customer service. All the employees are really helpful and kind. The only thing is the location are not that great industry buildings around the hotel. The size of the hotel room are very big compare to Hong Kong hotel standard. Overall have a pleasant stay at L'hotel and very good experience. Definitely will stay again.

Helpful?
Thank Dogsupdog
joanne0804, Manager at L'hotel elan, responded to this review

Dear Dogsupdog, Thank you for giving us a "5-star" rating with "Nice Hotel" review on TripAdvisor platform about your recent stay at L’hotel elan. We are glad to know that your staying experience was almost perfect with pleasant stay especially we are very nice hotel with good customer service from our helpful and kind staff which have lived up to... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

A well managed and versatile modern international hotel, especially for the Kwun Tong primarily business area. Staff extremely helpful. Restaurant can get very busy at some times of the year. Will certainly keep returning. Note it is a (cheap and frequent) train ride to the busy tourist areas.

Review collected in partnership with this hotel

Helpful?
Thank Ian U
joanne0804, Manager at L'hotel elan, responded to this review

Dear lan U, Thank you for taking the time to post a review on TripAdvisor platform. We are happy to know that your staying experience at L’hotel elan was more than satisfactory especially we are well managed and versatile modern as well as staff extremely helpful which made your stay with us more enjoyable. It is my great pleasure to... More 

Beijing
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We liked this place. Very clean, nice staff, comfortable rooms, larger than more expensive ones downtown. Kwun Tung location is perfect for us but it's only 30 minutes by MTR to Central, about 20 to Mong Kok, and an hour to the airport. Subway station is a 3 minute walk. Neat little pool and gym with views to old Kai... More 

Helpful?
Thank Richard F
joanne0804, Manager at L'hotel elan, responded to this review

Dear Richard F, Thank you for giving us a "5-star" rating with "Great Hotel" review on TripAdvisor platform about your recent stay at L’hotel elan. We are glad to know that your staying experience was almost perfect especially our nice staff; room was very comfortable with very fast free WiFi and convention location which have lived up to your legitimate... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

Gym area and coffee area should be separated..there's no privacy.. There's no acknowledgement that you are a member and hotel system do not automatically acknowledge that the guest has checked in.. sometimes the guest forget to advise he or she is a member , then it caused inconvenient and time for the member needed to write again to the customer... More 

Review collected in partnership with this hotel

Helpful?
Thank Engpengtuan
joanne0804, Manager at L'hotel elan, responded to this review

Dear Engpengtuan, Thank you for taking the time to post a review on TripAdvisor platform about your recent stay at L’hotel elan. It is happy to learn from your constructive feedback about the Gym area and coffee area should be separated and it has been a topic of serious discussion with the concerned department heads and we will make our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Its my first time to stay at this Hotel, cant imagine how enjoyed my stay was... 😃 When I first walked into the hotel, staff approached me immediately & offered assistance👏👏 Although i checked in a bit early, room was ready that time👍 staff then escorted me to the lift lobby Room was standard size, cleanliness was not bad, surprised... More 

Helpful?
2 Thank mschacha2016
joanne0804, Manager at L'hotel elan, responded to this review

Dear mschachaq2016, Thank you for giving us a "5-star" rating with "Impressed Experience" review on TripAdvisor platform. We are glad to know that your staying experience at L’hotel elan was almost perfect especially our room cleanliness and the view was not bad as well as mini bar beverage included every day which made your stay with us more enjoyable and... More 

Singapore, Singapore
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was there for 2 nights for a company meeting. The only reason we stayed there was it's proximity to our office. It's a nice and cozy hotel with good breakfast and meeting facilities. Good value for money. Room was clean and amenities sufficient. The only irritation was the wardrobe - you need to keep holding one of the doors while... More 

Helpful?
2 Thank Chindian 1
joanne0804, Manager at L'hotel elan, responded to this review

Dear Chindian 1, Thank you for taking the time to post a review on TripAdvisor platform. We are happy to know that your staying experience at L’hotel elan was more than satisfactory especially our hotel was nice and cozy as well as good breakfast and meeting facilities; good value for money and room was clean and well-equipped amenities which made... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recommended by a friend with no regret at all to spend a lovely relaxing weekend. The room is spacious and clean, could see a little bit of the cruise terminal, love it so much. Service was excellent. The receptionist was nice enough to upgrade my room and it was such memorable. I will definitely stay with them again!

Helpful?
2 Thank Kenji L
joanne0804, Manager at L'hotel elan, responded to this review

Dear kenji L, Thank you for giving us a "5-star" rating with "Great stay at L’hotel elan" review on TripAdvisor platform about your recent stay at L’hotel elan. We are glad to know that your staying experience was almost perfect especially our room is spacious and clean; service was excellent as well as room was upgrade which have lived up... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel has a great first impression. Check in on the 35th floor with nice view across the city and small outdoor pool with excellent views. Visited for one night on business and arrived late. Was a huge shame to find lots (I counted eight) small black hairs in the bed so I had to ask for the sheets to... More 

Helpful?
Thank Sean M
joanne0804, Manager at L'hotel elan, responded to this review

Dear Sean M, Thank you for taking the time to post a review on TripAdvisor platform about your recent stay at L’hotel elan. It is happy to know that your staying experience was satisfied especially our service at Forte was superb and the food was excellent which made your stay with us more enjoyable and it is my great pleasure... More 

Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 11, 2016

Sufficient bottled water provided in the gym area, but insufficient safety on the floor. We were told that no room was ready by arrival, we waited patiently. After couple of minutes, we were offered upgraded room. The staff who made the room was nice, but the cleaning was insufficient before I used the bathroom. They do not change your bed... More 

Helpful?
Thank Chorochrono
joanne0804, Manager at L'hotel elan, responded to this review

Dear Chorochrono, Thank you for taking the time to post a review on TripAdvisor platform about your recent stay at L’hotel elan. Immediately after receipt of your comments, concerned department heads and I had a serious discussion and investigation on the matters arose and that I would like to apologize for the inconveniences caused to you. It was disheartened to... More 

Macau, China
1 review
4 of 5 stars Reviewed August 9, 2016

For the purpose of our trip the location was perfect (KITEC). Hotel restaurant was very good so we didn't feel the need to go out to eat although there were not many choices nearby. Very close to MTR so easy to get to shopping malls and to central district. Allow for some traveling time if you want to go to... More 

Review collected in partnership with this hotel

Helpful?
Thank Deolinda C
joanne0804, Manager at L'hotel elan, responded to this review

Dear Deolinda C, Thank you for taking the time to post a review on TripAdvisor platform. We are happy to know that your staying experience at L’hotel elan was more than satisfactory especially our restaurant – Forte was very good and convenient location which made your stay with us more enjoyable. It is my great pleasure to share your comments... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
L'hotel elan, the latest development of the L'hotel Group under the Chinachem Group, is now opened. Located in the vibrant new business hub of Kwun Tong, the Hotel offers 254 superbly appointed guestrooms and suites, a gym and an outdoor pool, a contemporary casual dining restaurant offering international cuisine, and banquet facilities. It is a design-led boutique-inspired hotel with an array of seamless e-tech services, from unparalleled eCheck-in, eKiosk information services, to user friendly eMenus. The hotel is also enriched by an exciting collection of contemporary art for a private gallery atmosphere amid the welcoming spirit of modern Asian hospitality. ... more   less 

Additional Information about L'hotel elan

Address: No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
Location: China > Hong Kong > Kwun Tong
Price Range: $88 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'hotel elan 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
L'Hotel Elan Hong Kong
Hotel Style:
#19 Best Value Hotel in Hong Kong
#49 Romantic Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
#61 Family Hotel in Hong Kong
#80 Business Hotel in Hong Kong
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