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    The Charterhouse Causeway Bay Hotel

    797 reviews
    #193 of 731 Hotels in Hong Kong
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    No.209-219 Wanchai Road, Wanchai, Hong Kong, China
    Agoda.com
    $279
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    Agoda.com
    $214
    Booking.com
    $252
    Travelocity
    $252
    Expedia.com
    $252
    Orbitz.com
    $252
    Cancelon
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    Traveler (286)
    Room & Suite (372)
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    Overview
    3.5
    797 reviews
    • Excellent16%
    • Very good43%
    • Average26%
    • Poor9%
    • Terrible6%
    Travelers talk about
    “times square”(53 reviews)
    “causeway bay”(79 reviews)
    “signature room”(16 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    3 Star Hotel
    All hotel details
    Contact Info
    No.209-219 Wanchai Road, Wanchai, Hong Kong, China See on map
    Name/address in local language
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    Rooms
    Apr 29Apr 30
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (797)
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    All reviewstimes squarecauseway baysignature roomchamps baran older hotelconvention centerwan chai mtrfree wificonvenient locationbit datedbreakfast buffetpublic transportfree callsconcierge staffdecent hotelmobile phonevisiting hong kong
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    1 - 5 of 554 reviews
    Reviewed 4 weeks ago
    Charterhouse Hotel

    The Charterhouse Causeway Bay Hotel was very accommodating to a weary traveller. When I arrived at 9 am and the hotel had been completely full the night before, there was no room immediately available. However, they rushed to prepare one so that I could settle...More

    1  Thank Robbie K
    Reviewed March 5, 2018
    Comfortable modern room, good restaurant and good location

    Our room was small, but unlike some of the other reviews, ours was modern and clean. We were on the 20th floor, and had a desk, with windows onto an interesting view of the high rise apartments on the hills, and a corner cupboard with...More

    1  Thank Penelope C
    Reviewed February 7, 2018
    Disappointing stay

    I would not stay at this hotel again. The checkin was chaotic, with dozens of people crammed into the small lobby with many suitcases and very noisy. When I got to my room, it looked nothing like the pictures on the Expedia website. The room...More

    1  Thank luvz2tvl
    Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded February 14, 2018

    Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused you were put through on your...More

    Reviewed January 18, 2018 via mobile
    So so

    Our small room was comfortable enough but needs to be refurbished. It needs updates, paint & thorough cleaning. The room is shabby, tight for a couple with 1 medium & 1 small suitcase. Wifi is adequate. The thermostat has a number of adjustment options but...More

    Thank anaswims
    Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded January 21, 2018

    Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your related comments will be dealt seriously by our management team. Currently we have also...More

    Reviewed January 18, 2018 via mobile
    Somewhere in the middle

    Stayed at the Charterhouse on Causeway Bay Hotel on January 11 until the 15 of 2018 and I must say that I am neither satisfied nor completely dissatisfied with it. Location - Place is conveniently located at the thick of the hub; everything is accessible...More

    1  Thank Ryan M
    Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded January 21, 2018

    Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We have noted your observations and recommendation for improvements to the certain area such as...More

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    About
    Amenities
    Top amenities
    Room Service
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Room Service
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Multilingual Staff
    Business Center with Internet Access
    Room amenities
    Air Conditioning
    Things to do
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Details
    Price range
    $76 - $254 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Suites
    Details
    Price range
    $76 - $254 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Suites
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    Traveler (286)
    Room & Suite (372)
    Dining (95)
    Amenities (61)
    Business Center & Event Rooms (3)
    Nearby
    Wan Chai / Causeway Bay
    Wan Chai and Causeway Bay are the retail centers of
    Hong Kong Island. Filled with shops, malls and
    restaurants, both areas are bustling with people –
    tourists and locals alike. Causeway Bay has one of the
    highest rents on the planet, and is a bit more
    polished and modern than its Wan Chai counterpart.
    Beneath the surface there is more than meets the eye –
    find boutique stores in the above ground floors of
    ...More
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    Questions & Answers
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    Nini A
    January 20, 2018|
    AnswerShow all 6 answers
    Response from Ming C | Reviewed this property |
    Last week i’ve Been there using express train to central n continue with taxi. If u are traveling 3 or 4 people I suggest go straight using taxi. But if you are traveling alone better use express train.
    1
    Vote
    ArchSa
    July 17, 2017|
    Answer
    Response from spicolo | Reviewed this property |
    Don't know. I would contact the hotel directly.
    0
    Votes
    cecilled08
    April 15, 2017|
    Answer
    Response from Joey H |
    Dear Madam, Our hotel provided 24 hours service, so it is no problem to check in in the mid- night. So can I have your reservation details, I will mark down a remark in your booking for the late check in in mid... More
    0
    Votes
    1234
    Room Tips
    "I think there is more than one building, so perhaps ask for the one with the updated rooms."
    Read review
    "Just get those rooms along the lift, will give an unblocked view."
    Read review
    "choose rooms on the higher floor so that you hear less stomping at night"
    Read review
    "Request for a room at the newly renovated floor"
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