We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Charterhouse Causeway Bay Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
The Charterhouse Causeway Bay Hotel
The Charterhouse Causeway Bay Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

689 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 474: English reviews
Reviewed 6 days ago NEWvia mobile

This place is sooo convenient. Many foods/restaurants around. Super duper great location. Welcoming staffs who are always smiling and nice. Rooms are good and clean. I will recommend this to everybody. THANK YOU FOR TAKING GOOD CARE OF MY NEEDS!! ❤️

 Report
Helpful?
1Thank Kevin B
Shanghai
Reviewed 1 week ago

I have used the Charterhouse Hotel for many years on trips to HK. It is an older hotel but is very reasonably priced by HK standards. In the past I have stayed in their standard rooms which were a little tired. On this trip I stayed in a renovated Signature room. This was very modern however it was just a...

 Report
Helpful?
Thank warrenjShanghai
Toronto, Canada
Reviewed 1 week ago

Check-in and I am told that I can't put my room deposit on visa, it has to be cash. When I called them on it, was told that if I put it on visa it would be 2 months before I got the money released! They looked at my husband (who is black and from Africa) and told me that...

 Report
Helpful?
Thank Lisaworldtraveller
West Jordan, Utah
Reviewed 3 weeks ago

The Charterhouse is an older hotel with an awesome location. Great restaurants, access to the Metro & Buses, with a good concierge desk and very helpful front desk. I got a package that included a buffet breakfast on the 3rd floor. It included both western and eastern options, though after 2 days, nothing looked all that appealing. The rooms and...

 Report
Helpful?
Thank Adlowry99
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were delighted staying with us and your compliments will be shared to our staff to motivate them for their service performance. in addition,...

A TripAdvisor Member
1 review
Reviewed 4 weeks ago

Nice hotel, clean rooms, with accommodating staff, very near to OceanPark and Time Square BUT very far from Airport and other attractions of Hongkong. From Airport, it cost us HK$350 or P2,275.00 in peso.

 Report
Helpful?
Thank A TripAdvisor Member
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that our products and services had met your expectation and your kind words about your overall experience will be shared to all our staff. indeed, our convenient...

Dubai, United Arab Emirates
Reviewed October 30, 2016

Its not a new hotel. Rooms are so small, good for business travelers. Location is great for shopping 3 mts to Time squire and 10 mts walk to convention center. Staff are generally good with smiling face. They allowed me early check in and late check out. Breakfast buffet is ordinary , nothing special. Stayed on 21st October for one...

 Report
Helpful?
Thank NAIR_ktym
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that you were generally happy with our service and product and your compliments will be shared to staff concerned to upkeep their service performance. All in all,...

Reviewed October 29, 2016 via mobile

Small and old rooms. It needs renovation. Had to be there for location reasons but not the type pf hotel I usually choose of you see my reviews. Price was very high for what you get although Hong Kong can be very expensive.

 Report
Helpful?
Thank Carles R
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your comments will be dealt seriously by our management team. Currently we have also embarked onto our room rejuvenation program in improving the design of guestroom which include fixtures, finishing...

Chengdu, China
Reviewed October 28, 2016 via mobile

I know it's not all their fault and they were trying to fix it. But they didn't tell us it was broken until it was bed time and we had to call and ask. Just wish they would have been upfront about it so we could have gone somewhere else... At check out they also gave us the wrong bill...

 Report
Helpful?
Thank Red-McElroy
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We regret to learn that our service was not up to your expectation and it was indeed an individual case which we hope it will not marred your overall impression...

Hallandale Beach, Florida, United States
Reviewed October 16, 2016

The Charterhouse Causeway Bay Hotel is a modern hotel, very conveniently located in Northern Hong Kong Island. The rooms are comfortable and well appointed, although a little tight, but larger than many New York Manhattan rooms. Wi-Fi is excellent, and they even provide a free cell phone to use. Convenient to shopping, the Subway (Causeway Bay Station at Times Square)...

 Report
Helpful?
Thank Jerry J
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased that our service and product had met your expectation. Your kind words are definitely helpful which will be shared to all of our staff to drive service...

Timaru, New Zealand
Reviewed September 7, 2016

We chose the mini suit for our accommodation as a practical and comfortable option. Cost efficient if you book through the booking.com website or similar in advance. Clean rom with nice bed , easy get around and friendly staff . Recommended for a business and a leasure travelers. Better to have breakfast included. Handy to Conventional Conference Center and great...

 Report
Helpful?
Thank alex311327
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that our products and services had met your expectation. Your kind words on various aspects of the hotel, especially services and room cleanliness, are motivations to drive...

Questions? Get answers from hotel staff and past guests. Ask a question

778 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (263)
Viewed
Bathroom (26)
Viewed
Room/Suite (52)
Viewed
Hotel & Grounds (24)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (3)
Viewed
Dining (10)
Viewed
3:33
Videos (3)
Viewed
Other (144)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (464)
Viewed
Amenities (61)
Viewed
Business Floor (97)
Viewed
Family Room (68)
Viewed
Dining (71)
Viewed
S Signature (100)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Room/Suite (13)
Viewed
Dining (14)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
Wan Chai / Causeway Bay
South Pacific Hotel
South Pacific Hotel
#180 of 703 in Hong Kong
555 reviews
Wan Chai / Causeway Bay
iclub Wan Chai Hotel
iclub Wan Chai Hotel
#116 of 703 in Hong Kong
443 reviews
Wan Chai / Causeway Bay
Butterfly On Morrison
Butterfly On Morrison
#70 of 703 in Hong Kong
1,202 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
BEST WESTERN Hotel Causeway Bay
BEST WESTERN Hotel Causeway Bay
#447 of 703 in Hong Kong
359 reviews
Wan Chai / Causeway Bay
Wifi Hotel
Wifi Hotel
#213 of 703 in Hong Kong
190 reviews
Wan Chai / Causeway Bay
Hotel Bonaparte by Rhombus
Hotel Bonaparte by Rhombus
#445 of 703 in Hong Kong
289 reviews
Show Prices
Show Prices
Show Prices

Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. ... more   less 

Additional Information about The Charterhouse Causeway Bay Hotel

Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $78 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Charterhouse Causeway Bay Hotel 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Odigeo, Travelocity, Agoda, Priceline, Expedia and HotelTravel.com so you can book your The Charterhouse Causeway Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Charterhouse Causeway Bay Hotel staff and other travelers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from The Charterhouse Causeway Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try for older style rooms that are not Signature.”
 of 5 bubbles warrenjShanghai, 1 week ago | Read review
“do not take family rooms if you are single/couple..because there is no table or chair.”
 of 5 bubbles NAIR_ktym, Oct 30, 2016 | Read review
“Mini suit or double room is the best choice”
 of 5 bubbles alex311327, Sep 7, 2016 | Read review
“Best if you travel to Hong Kong for Business in Convention Center”
 of 5 bubbles Ragunath, Aug 5, 2016 | Read review
“ASK FOR renovated room ONLY 2nd floor!!”
  • Toilet NEVER scrubbed! Floor NEVER mopped!
  • mouldy mould, mould!
  • moulded wall right close to bed :(
  • stains on pillowcase and bedding - never changed!
  • stains on pillowcase and bedding - never changed!
  • Urine stains/smell, toilet never clean!
  • Not even new silicon caulking...lazy much!
  • Not even new silicon caulking...lazy much!
 of 5 bubbles lamfam3, Jul 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay