We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Charterhouse Causeway Bay Hotel

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Charterhouse Causeway Bay Hotel
The Charterhouse Causeway Bay Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

658 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 456: English reviews
Kiev, Ukraine
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: very good downtown location. Very close to shopping area Interior: repairs needed, looks like 80's Rooms small and more or less clean. General impression: more or less Posotive: free wifi, friendly staff Not far from hotel is bus station. The cheapest way to get to the airport

Helpful?
Thank Olga_Trapeznikova
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were generally happy with our service and product. Your compliments will be shared to our staff to drive service consistency. Currently we have... More 

Richmond, BC
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

For the price that I paid, that room was such a rip off! I chose this place simply to walk across street to my in-laws. Bathroom dingy and mouldy: Floor NEVER mopped, toilet NEVER scrubbed! Closet top rack: years of dust fell on my hanging clothes! Beddings NEVER changed: Duvet cover had faded blood stains. 3 people; 2 sets of... More 

Helpful?
Thank lamfam3
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are regretful to learn of your adverse feedback on the room cleanliness, which has affected your overall experience. We had taken up these issues immediately with our Housekeeping Team... More 

Travelers are raving about these Hong Kong hotels

Shenzhen, China
1 review
1 of 5 stars Reviewed 1 week ago

I often go to Hong Kong with my girlfriend to spend the weekend, so we booked a double room in this hotel, but when we arrived they told us they only have a twin bedroom available. I asked them to change it and they offered us another room. When we go to the room, it was an old, dirty room... More 

Helpful?
Thank Angel-sgv
Warsaw, Poland
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 15, 2016

Lacation is OK, very close to shoping centers at Jardine's Crescent and to other places. Unfortunately rooms (except these on the second floor) are horrible. Rooms are small, dirty carpets, dirty air conditions, nasty smell on coridors. Bathroom - this is another story. You have to pay 9 HKG for a bottle of water so better to buy at 7... More 

Helpful?
Thank 64ela
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are regretful to learn of your adverse feedback on the room condition which has affected your overall experience. We had taken up the issue instantly with our Housekeeping team... More 

San Juan, Saint George, Trinidad and Tobago
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2016

You get what you pay for with this hotel. The price is fair and you get a fair room, its small but its HK so can't expect more at the price. My husband, 2 daughters (5 & 7 year & both small) and I fit okay but we joined the beds together. It's not the cleanest or newest but its... More 

Helpful?
Thank Yasoda D
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were delighted staying with us and our staff were found proactive in attending to your request. Your feedback is definitely helpful which will... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2016

Location - the main reason I choose this hotel, because it is located very near with the mosque. I think it's good for Muslim stay at this hotel because halal food can be find not far from the hotel. Service - fast check-in and staff at front counter gave helpful info Room - a bit small but that's normal for... More 

Helpful?
Thank PutriMaryam A
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Knowing that you like our staff and services is very rewarding for us. Your compliments will be shared to our staff concerned especially the Front Office team to motivate them... More 

Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 29, 2016

The location of Charterhouse is excellent and the price was good, their breakfast was excellent and right in front of the hotel you can find all kind of transportation going everywhere around the city, I recommend travelers to stay there as it's affordable and very central.

Helpful?
Thank Mostafa A
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that our convenient location enables you to travel around Hong Kong without hassle. In addition, we have engaged an offer with “Big Bus Tour” for reservation to... More 

Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed May 18, 2016 via mobile

Staff were very friendly and welcoming, offering a drinks voucher as I wasn't able to have a high-floored room (I booked the same day). Room was ok, bed very comfy, my sink was leaking and maintainence came to fix it swiftly. Great location. Loads of restaurants and shops nearby.

Helpful?
Thank Beulah D
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn that you were generally happy staying with us. Indeed we are continuously enhancing our guestroom thru our upgrading programmes to improve the staying experience and... More 

Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed May 17, 2016 via mobile

Sent here to work for 2 weeks, put up in a "signature room". Which is supposed to be the the best type of room here. The room smelled funny. The carpet was dirty. The pillows and duvet smelled really bad, got them changed. The replacements smelled slightly less. The shower doesn't drain properly so you have to shower on half... More 

Helpful?
Thank Jamshaid A
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are regretful to learn of your adverse feedback on the room cleanliness which has affected your overall experience. We had taken up these issues immediately with our Executive Housekeeper... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 13, 2016 via mobile

Perfect location in HK. So close to the many shopping malls and great restaurants. All within walking distance. The rooms are on the smaller side. They give a smartphone to each room, which we used everyday. Took it with us and provided free internet for us to use. Absolute god send. We knew where we were going every day. All... More 

Helpful?
Thank bubblybeky
tonywongHongKong, General Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are pleased to learn you were generally happy with our service and product. Handy smartphone is an exclusive privilege for our guests in providing a comprehensive Hong Kong city... More 

Questions? Get answers from hotel staff and past guests. Ask a question

771 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (256)
Viewed
Bathroom (26)
Viewed
Room/Suite (52)
Viewed
Hotel & Grounds (24)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (3)
Viewed
Dining (10)
Viewed
3:33
Videos (3)
Viewed
Other (137)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (464)
Viewed
Amenities (61)
Viewed
Business Floor (97)
Viewed
Family Room (68)
Viewed
Dining (71)
Viewed
S Signature (100)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Room/Suite (13)
Viewed
Dining (14)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
Wan Chai / Causeway Bay
Butterfly On Morrison
Butterfly On Morrison
#78 of 697 in Hong Kong
4.0 of 5 stars 1,119 reviews
Wan Chai / Causeway Bay
Hotel Bonaparte by Rhombus
Hotel Bonaparte by Rhombus
#284 of 697 in Hong Kong
3.0 of 5 stars 273 reviews
Wan Chai / Causeway Bay
BEST WESTERN Hotel Causeway Bay
BEST WESTERN Hotel Causeway Bay
#277 of 697 in Hong Kong
3.0 of 5 stars 314 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
South Pacific Hotel
South Pacific Hotel
#198 of 697 in Hong Kong
3.5 of 5 stars 545 reviews
Wan Chai / Causeway Bay
Wifi Hotel
Wifi Hotel
#225 of 697 in Hong Kong
3.5 of 5 stars 183 reviews
Wan Chai / Causeway Bay
JJ Hotel
JJ Hotel
#139 of 697 in Hong Kong
4.0 of 5 stars 597 reviews
Show Prices
Show Prices
Show Prices

Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. ... more   less 

Additional Information about The Charterhouse Causeway Bay Hotel

Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $78 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Charterhouse Causeway Bay Hotel 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotwire, Expedia, Hotels.com, Agoda, Priceline, HotelTravel.com and Odigeo so you can book your The Charterhouse Causeway Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay