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Sheraton Hong Kong Hotel & Towers

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#87 of 697 Hotels in Hong Kong
Certificate of Excellence
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Sheraton Hong Kong Hotel & Towers
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2,797 Reviews from our TripAdvisor Community

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Showing 2,035: English reviews
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I have been in several hotels in Hong Kong, specially Kowloon side. The rooms are very clean and big. The room service is very on time and responsible. Most of the time it is crowded in breakfast, but personnel bring everything very quickly and fresh. The internet speed was not fast as before but I recommend this Hotel in Kowloon... More 

Helpful?
Thank alireza k
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

First of all I must say I was a bit worried after reading some really negative comments about this hotel. Many of which seems to be from business travellers or platinum members who complained how they don't get an upgrade and stuff. Well in my opinion, this hotel and staff are both great. I am originally from Hong Kong and... More 

Helpful?
Thank Dominic L
Sydney, Australia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stay 3 nights in a harbour view deluxe room. Very spacious and nicely appointed. It has everything you need, very clean and great air conditioning. Front desk staff great as were the guys working the front doors.

Helpful?
Thank Graeme H
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a great location in Kowloon side and conveniently located and very close to everything including MTR station. Pleasant stay and everyone in front desk and concierge were very helpful and can provide details directions to where you'd like to go in HK. I would definitely stay here again on next visit.

Helpful?
Thank kurlyman
Auckland Region, New Zealand
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First time back in Hong Kong since 1994. Stayed at the Sheraton Towers and really happy with it. Great location, hotel is in great shape, has had good refurbs. Enjoyable stay, very good food and beverage, staff are amazing.

Helpful?
Thank Raa001
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Immediately after an one-day trip staying in Sheraton Grande Taipei Hotel, by strong contrast, it is a real disappointment to check into Sheraton Hong Kong Hotel & Towers. Both hotels are not new but Sheraton Taipei is at least elegant and well maintained. Looking at the 'yellowish' beige color of the phones at Sheraton Hong Kong, it is just plainly... More 

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Thank M.K. M
Montreal, Canada
Level Contributor
279 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have stayed here for 5 nights and this is one of the best hotels we've ever visited. Great attention to detail( apples and pears at every level) . Very clean , comfortable rooms , fully equipped bathrooms , with a lot of toiletries . Even a new toothbrush with toothpaste every day. Complementary water bottles changed also everyday .... More 

Helpful?
Thank Andrew T
mexico
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed In a room with harbor view at the Sheraton Towers section. This is a separate area having the front desk at 16 floor and breakfast at 18 floor only for guests in this area. From 5:30 to 8:30 there is a free food and beverages area with high class wine and food. Swimming pool is fantastic at the... More 

Helpful?
Thank spiderman_gfc
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

A trip to hong kong should be matched with a relaxing hotel and this is what we have done. The sheraton is comfortable, clean, helpful and an oasis from the hustle and bustle of the city. The rooftop pool is amazing and the whirlpools are warm and relaxing. The food can be expensive in the hotel but its tasty. Location... More 

Helpful?
Thank Warren C
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I got upgraded with the nice view from the reception, The housekeeping always maintained the cleanliness, concierge very helpful as i only spent 2 days in Hong kong for my weekend getaway, express check in and check out, Friendly staff at the downstairs.

Helpful?
Thank Fajar L
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $227 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
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