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Sheraton Hong Kong Hotel & Towers

#95 of 697 Hotels in Hong Kong
Certificate of Excellence
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Sheraton Hong Kong Hotel & Towers
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2,719 Reviews from our TripAdvisor Community

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Showing 1,975: English reviews
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Room itself is nice and spacious. Staff are polite and patient. It links with SOGO at the basement and you could grabbed some Japanese food there. Service was excellent! I asked for a replacement of the Ipod dock as the one in the room was for the old Iphone (4 or below model). It was done within 10 mins!

Helpful?
Thank locsyk
1 review
5 of 5 stars Reviewed 3 days ago NEW

Perfect location with a very nice view at night! The staffs were very friendly and helpful. The food and breakfast at the club lounge were fantastic! The dim sum and grilled salmon taste perfect! really enjoyed staying there! I give a lot of credits to staffs - very professional and helpful! Keep up the good work!

Helpful?
Thank Panat T
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I have been traveling to Hong Kong for business regularly since 2003. Since 2006 The Sheraton has been my home in Kowloon. Nothing like being greeted by name at door or stowing away a suitcase with your shopping for when you come back from China. But the best thing about the Sheraton is the Morton's restaurant on the 4th floor.... More 

Helpful?
Thank Felipe C
Christchurch, New Zealand
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed her 3 nights and loved it. We had a fantastic Victoria Harbour View room. The breakfast was good, but the pool facility was not the best and the staff from the spa were not friendly. The Bar at night was efficient and served anything you required.

Helpful?
Thank gramber123
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear gramber123, Thank you for your amazing sharing and we are pleased to learn that you are impressed by the stunning Victoria Harbour view from the room. Your comments on the pool facilities and spa service are well received and please rest assured that we will pass it to our service provider for review and improvement Definitely we will extend... More 

Auckland, New Zealand
Level Contributor
187 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stay every year at this hotel and it is one of my favourites in the world but you must have a harbour view and preferably be on the Towers floors. This year i was very lucky to get an upgrade to a suite as the hotel was full for the Hong Kong Sevens. I would like to thank the... More 

Helpful?
Thank WildcatNZ
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear WildcatNZ, It is always a pleasure to hear from happy guest and we are truly grateful for your continuous support! It is also wonderful to know that you are impressed by our stunning harbour view from your room, as well as the amazing Towers experience. We very much look forward to the opportunity to serve you again soon. With... More 

New Delhi, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my third stay in this hotel. Everytime I choose this hotel because of its location, it give you time for everything. Right at the end of Nathan road, it is walking distance to most of the good shopping in the town, 2 minutes to the harbour for nice walk in the evening or to see A symphony of... More 

Helpful?
Thank Shad_Siddiqui
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Shad_Siddiqui, Thank you very much for your lasting support and it is always our pleasure to hear from our happy guests , we are glad to know that you have a rewarding trip with us and that our in-room amenities offer a great help for your stay. Definitely we will extend your kind words to the team as recognition... More 

Wailea
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a beautiful property. Centrally located with many options for transportation--super easy to get around. My room had a stunning view of the Harbour. I also liked the number of great restaurants within walking distance of the hotel. Highly recommend!

Helpful?
Thank mauiskychick
SheratonHK, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear mauiskychick, It is always a pleasure to hear from our happy guests and we are glad to know that you have enjoyed your stay with the spectacular harbour view of Hong Kong Island. Hope you have made the most of our convenient location too. We are truly grateful for your sharing and we will definitely extend your warm compliment... More 

Bangkok, Thailand
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I booked the Tower - Harbour View room through SPG directly. When I arrived there I was able to checkin immediately and my room was already prepared. Check in was on the club floor. The room met my expectations. Next day the breakfast at the lounge was first class. The view of the harbour was very nice and tranquil. My... More 

Helpful?
Thank Leonard F
SheratonHK, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Leonard F, Thank you for choosing Sheraton Hong Kong and we are pleased to learn that you have enjoyed your trip with us and you are impressed by the stunning Victoria Harbour view. It is delightful to read about your amazing sharing of your Towers experience. We will definitely share your kind words with the team. We are glad... More 

Madrid, Spain
Level Contributor
97 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is very well placed, near subway station and the stars avenue in the promenade. In some rooms you can enjoy an incredible view of the Hong Kong island, including the "amazing" light spectacle every night. The hotel has everything you can expect, and although the people sometimes is not so nice, the hotel in average is ok.

Helpful?
Thank Carlos C
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Carlos C, Thank you for choosing Sheraton Hong Kong and sharing your review with us. We hope you have made the most of our convenient location. Please rest assured we will also reinforce our staff service training to ensure our guests experience will not be compromised. The team and I look forward to welcoming you again at Sheraton Hong... More 

Taipei, Taiwan
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I have visited this property several times. The location is great, although coming from Airport might not be too convenient. You have to take the shuttle bus from Kowloon station, but the bus stop needs some walking and carrying luggage sometime is not easy. The room is not bad, if you can try harbor view / tower room will be... More 

Helpful?
1 Thank Gamersonia
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Gamersonia, Thank you for your continuous support towards Sheraton Hong Kong, we are pleased to learn that you have enjoyed your trip with us. On your next visit, you are most welcome to contact us for the airport limousine service prior to your arrival for smooth arrival to the hotel. We will definitely extend your warm compliment to the... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $194 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#60 Romantic Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#76 Luxury Hotel in Hong Kong
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