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Sheraton Hong Kong Hotel & Towers

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Traveler (1862)
Room & Suite (1040)
Dining (270)
Overview
  • Excellent39%
  • Very good44%
  • Average13%
  • Poor3%
  • Terrible1%
Travelers talk about
“nathan road”(315 reviews)
“sky lounge”(91 reviews)
“oyster bar”(48 reviews)
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,672)
Filter reviews
2,644 results
Traveler rating
1,112
1,018
344
113
57
Traveler type
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LanguageEnglish
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1,112
1,018
344
113
57
Show reviews that mention
All reviewsnathan roadsky loungeoyster bartowers roomspg platinumharbour viewlight showtop floorrooftop poolnathan rdvictoria harborbreakfast buffetan upgradein tsim sha tsuithe star ferry terminalbusiness hoteleasy access
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1 - 5 of 2,644 reviews
Reviewed yesterday

A long weekend in Hong Kong demanded a quality hotel with all the trimmings and Sheraton Towers fitted the bill perfectly. Just across the road from the Star Ferry made it so easy to get around and the MTR station was just around the corner...More

Thank Coolhand62
Reviewed 3 days ago via mobile

A solid experience. Staff was professional. Room was spotlessly clean. Location spectacular. SPG lounge was okay. Tower lounge the adult beverage selection was great but the food was inedible...I mean BAD tasting. In room dining was great and very fast. A solid business trip experience

Thank RRRRRTexas
Reviewed 4 days ago via mobile

We are SPG enthusiasts and after reviewing all the choices, we decided to stay at the Sheraton for the 2nd time. Conveniently located in Kowloon on Nathan road and easily accessible via the airport express and MTR shuttle. Staff checked us in without issue and...More

Thank Jason P
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 4 days ago

Dear Jason P, Welcome back and thanks so much for taking precious time to share your encouraging review with us and other TripAdvisor travelers. It is always a pleasure to hear from our happy guests and we are glad to know that you have had...More

Reviewed 4 days ago via mobile

My family stays at the sheraton everytime we visit Hong Kong. We've always gotten upgrades in our stay but this time we had awful rooms. The carpet smelled like mildew and their sheets were not clean. We booked 3 rooms with my family for 7...More

Thank Soakaroo
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 4 days ago

Dear Soakaroo, Thank you for your lasting support towards Sheraton and we regret to learn that part of the experience was not up to your expectation. We genuinely value our loyal members and as much as we are committed to rewarding our invaluable guests, we...More

Reviewed 5 days ago via mobile

Hong kong has a certain mystical majic along with a bustling and vibrant atmosphere. Like a casino it's hard to separate daytime to night. The Sheraton towers is a great hotel centrally located and offers amazing views from your room and external lifts. Loved the...More

Thank robmaizels
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 4 days ago

Dear robmaizels, We are truly grateful for your warm compliments and thank you for taking your precious time to share your amazing Towers Experience with us. We are glad to know that you enjoyed the stunning harbour view from the room well as the other...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$189 - $397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#92 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$189 - $397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#92 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (1862)
Room & Suite (1040)
Dining (270)
Pool & Beach (84)
Business Center & Event Rooms (29)
Amenities (25)
Family and Play Areas (2)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighborhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
xbanker
July 27, 2018|
AnswerShow all 3 answers
Response from Greg C | Reviewed this property |
I would have to agree the food prices are over the top, we ate at the hotel breakfast lunch and dinner one way and only had one meal at the hotel on our return
0
Votes
Chanikarn A
June 7, 2018|
AnswerShow all 2 answers
Response from Joe M | Reviewed this property |
Absolutely very safe - I went for walks at night in multiple occasions and never felt at risk. Be prepared to be asked for a massage several times but Those folks are harmless. Of course, it's a big city so you should always... More
0
Votes
FiHall
June 1, 2018|
Answer
Response from bekgaard | Reviewed this property |
I’m sorry, but I’m not sure if it is allowed. But our suites had a queen size bed and a double sofabed. Try to call the hotel and ask.
0
Votes
Google Translation
Room Tips
"Tower Harbour View rooms are the best"
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"View of the Harbour is always nice and worth the extra"
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"Pay the extra for harbour views!!!"
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"Pay $30 more per night to get a room with a view of Victoria Harbor and Hong Kong and "free"..."
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