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Royal Park Hotel

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#38 of 708 Hotels in Hong Kong
Certificate of Excellence
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Royal Park Hotel
Royal Park Hotel
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1,074 Reviews from our TripAdvisor Community

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Showing 813: English reviews
Isle of Wight, United Kingdom
Reviewed 2 days ago NEW

Just returned from a visit to Shatin in the Northern Territories and stayed at the Royal Park. It was very handy for the MTR station, close to local amenities (including an extensive shopping mall). The hotel itself was friendly, clean, had reasonable accommodation and good (though not extensive) restaurant facilities. Quite suitable for a base, if you're not looking to...

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Thank Philcard
Reviewed 2 days ago NEWvia mobile

Double double room. Stayed for 5 nights in this hotel and it was amazing. Hotel have good service and good food. Room service is very good and everything in our room is neat. Very near the mall with lots of restaurant. Only downside is they gave us 1 key for a double double room.

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Thank Hex T
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Hex T, Thank you for your recent stay with us and taking your time to provide feedback on TripAdvisor. I am glad to read you positive comments complimenting the location of our hotel, room facilities as well as the service provided which made your stay enjoyable. Concerning about your comment on room key, please be informed that it is...

Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

This is our third consecutive visit. We booked one double and one triple room. we stayed at the lower floor which has an older decor . This time they don't supply any hand towels or sometimes the shower cap is missing. There's no spoon for tea and coffee. My daughter found it very annoying because the toilet doesn't flush properly...

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Thank lynfong
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear lynfong, Thank you for your continuous support and your recent stay with us. While I am glad to read your comment complimenting the location of our hotel and the food provided in our Chinese restaurant. I am regretted to learn our colleagues are failed to check and refill the room supply in your room which cause you inconvenience. The...

Singapore, Singapore
Reviewed 5 days ago NEW

Fantastic location especially when travelling with elderly n kids. Firstly, the airport bus drop u directly infront of the hotel. When return to airport, also at the same location. Second, this hotel connect to several mall like Hilton Plaza, Chanway Shopping Centre, New Town Tower, Shatin Centre n etc. There are many eatery, supermarket insides these mall. If you take...

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Thank Teckchiu
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Teckchiu, Thank you for your recent stay with us and taking your precious time to provide feedback on TripAdvisor. I am glad your find our hotel very convenient which is next to malls and with easy access by using A41 airport bus. Your compliments on our room facilities and service are highly appreciated. Once again, thank you for staying...

Reviewed 5 days ago NEWvia mobile

We came to spend sometime with some friends in Hong Kong. The location was really great easy access to the mall and you get everything you need restaurant, shopping, etc. We checked in around 3pm. It was very busy at the front desk we waited a while. The check-in staff -Irvin was very nice and kind giving us a little...

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Thank HoffmanGK1
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear HoffmanGK1, Thank you for your stay with us and providing your feedback on TripAdvisor. I am glad to read your positive comment on our hotel location which is next to mall and with easy access by public transport. Your compliments on our room facilities and in particualrly to Irvin at Front Desk are highly appreciated. Your praise will be...

Reviewed 1 week ago NEW

Most impressed at ease of getting to Hotel from Airport . Enquired at " Help Desk " at Airport . Just take 41A Bus drops you right outside Royal Park Hotel and to get back to Airport same bus , easy as ! Only cost about 20 $HK each way . Bus driver even helped with luggage . On arrival...

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Thank Robert H
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Robert H, Thank you for your recent stay with us and taking your precious time to provide feedback on TripAdvisor. I am glad to read your positve comment on the transportation between hotel and airport by using A41. Your compliments on our room facilities, food n beverage offering and most importantly the service from my colleagues are highly appreciated....

Galway, Ireland
Reviewed 1 week ago

Nice hotel, rooms clean enough but a little dated. Great location on walkway to mall. Very friendly staff, with the benefits of a pool onsite. Decent breakfast, large buffet range and fresh fried eggs. Enjoyed my stay here, would stay again.

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Thank fiona f
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear fiona f, Thank you for your recent stay with us and taking your precious time to provide review on TripAdvisor. I am glad to read your positive comments on our hotel location which is next to mall for your shopping experience. Your compliments towards the recreation facilities and food and beverage and most importantly the service from my colleagues...

Uk
Reviewed 1 week ago

I have just come home from a wonderful stay at this hotel. I stay here regularly and for this trip we stayed in an executive room on the upper floor. It was lovely to go into the lounge for breakfast in the mornings, so peaceful and relaxing. One evening we went in for cocktails/drinks which was relaxing after a busy...

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Thank T L
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear T L, Thank you for your continuous and your recent stay with us and taking your precious time to provide feedback on TripAdvisor. I am glad to read your comment complimenting your stay in our executive room. Your praises towards the facilities and service in our executive lounge are highly appreciated. Once again, thank you for staying with us,...

Leeds, United Kingdom
Reviewed 1 week ago

We stayed at this hotel 3 times in December using Hong Kong as a base travelling to Australia, Malaysia and Singapore. We always liked to stay at this hotel as it is very convenient with a Train station nearby. We stayed in executive rooms on the 15th and 16th floor with the privilege of using the upper lounge on the...

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Thank Leeds_Visitor
Carman C, General Manager at Royal Park Hotel, responded to this review

Dear Leeds_Visitor, Thank you for oyur continuous support and your recent stay with us in December. I am glad to read your review complimenting the facilities of our hotel which is next to mall and train station. Your praises towards our executive floor and the service from my colleagues in particularly to Jason and Dylan are highly appreciated. Your compliment...

Newbury, England, United Kingdom
Reviewed 1 week ago

Great hotel with excellent location. Free mobile phone comes in very handy. Quite clean and spacious. Will probably book here again. Good shops and restaurants nearby. Quick service from the housekeeping for extra towels and tissue etc.

Review collected in partnership with handy
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1Thank clarissacheung
royal p, Executive Assistant Manager – Sales & Marketing at Royal Park Hotel, responded to this review

Dear clarissacheung, Thank you for choosing Royal Park Hotel and providing your feedback on TripAdvisor. I am pleased that you find our hotel in a very convenient location which is close to shopping malls. Your compliments on Handy Phone and housekeeping service are also highly appreciated. Once again, thank you for staying with us and we look forward to having...

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Executive Double (49)
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Grand Double Double (51)
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Grand Triple (54)
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River View Deluxe Double (45)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the center of Shatin district and adjacent to New Town Plaza, the biggest shopping mall in Hong Kong. Five minutes walk from MTR station. Easy access to Central and TST by means of public transport. Hotel runs regular comlimentary shuttle bus service to and from TST to hotel. Regular public bus A41 run between Hong Kong International Airport and hotel. The journey takes around 45 minutes. ... more   less 

Additional Information about Royal Park Hotel

Address: No.8 Pak Hok Ting Street | Shatin, Hong Kong, China
Location: China > Hong Kong
Price Range: $110 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Park Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Royal Park Hong Kong
Hotel Royal Park
Royal Park Hotel Hong Kong
Hotel Style:
#38 Luxury Hotel in Hong Kong
#43 Family Hotel in Hong Kong
#54 Romantic Hotel in Hong Kong
#55 Best Value Hotel in Hong Kong
#55 Business Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Royal Park Hotel staff and other travelers.
66 questions
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Questions? Get answers from Royal Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a high floor.”
 of 5 bubbles Philcard, 2 days ago | Read review
“We were on 14 with River View”
 of 5 bubbles 149RobertH, 1 week ago | Read review
“book an executive room”
 of 5 bubbles TL686, 1 week ago | Read review
“Avoid 1613 at all cost as it has a connect room with very poor sound proofing”
  • River View Executive Room from level 16
 of 5 bubbles Leeds_Visitor, 1 week ago | Read review
“choose a room with river view on the higher floors”
  • Night view from room
  • Daytime view from the room
  • Grand Double Double Room
 of 5 bubbles netgypsy4874, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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