Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located in Canton Road in the heart of Tsim Sha Tsui,our hotel borders one of Hong Kong’s most vibrant retail and dining precincts. From this prime Kowloon location, our guests can enjoy postcard-worthy views of Victoria Harbour and explore the best the city has to offer. Within walking distance to the Tsim Sha Tsui and Austin MTR subway, High-Speed Train Station to China and the iconic Star Ferry, Royal Pacific Hotel is the only Hong Kong hotel with direct access to the China-Macau Ferry. Access to the HK International Airport is also easy and fast within one hour. Royal Pacific Hotel is a Muslim Travel-Friendly hotel and is awarded a CrescentRating 3. It is also a 5-minute walk from the Kowloon Mosque.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
Royal Pacific Hotel
4 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in a central location that guests find convenient for exploring nearby attractions, the Royal Pacific Hotel has been commended for its cleanliness, including pristine rooms and daily towel service. While the accommodation receives praise for its welcoming atmosphere and professional staff, some visitors have noted the rooms can be on the smaller side, with dated decor and a lack of certain basic amenities.
Opinions on value are mixed, as some appreciate the reasonable pricing, despite criticisms regarding the breakfast and accessibility.
Location
Central
Atmosphere
Welcoming
Rooms
Cramped
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Limited
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Detailed Reviews
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Stayed at the Royal Pacific Hotel for six nights with a child aged seven. The hotel met all expectations for a walk around the city. Located on the main street surrounded by shopping malls, cafes and restaurants. It's a very beautiful park across the street. Metro, waterfront within walking distance. The Hong Kong room is very big, we used to have a sofa for the baby. The sofa really doesn't fold out, but it fits at 5'10". On the floor is a cooler, very comfortable to take water, in the room is a kettle. Breakfast at the time of booking was paid for 2 adults, there were no other options to add a child, only a surcharge is available. Husband went with his son, they say standard. Probably the only downside of the hotel is the cold in the rooms. The air conditioning didn't work, just blew cold. The A25 bus to the airport just outside the hotel, it just couldn't get any closer.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed here a couple of times already since 1995, mainly for the great location (if you prefer to stay in the Tsim Sha Tsui area) and its value for money.
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from O E, 總經理 at Royal Pacific Hotel
Responded May 6, 2024
Dear Andy L, Thank you for your continued support. We are very pleased to learn that you enjoyed your recent stay with us as always. We heartily appreciate your encouraging comments, and look forward to the pleasure of welcoming you back in the near future. Sincerely, Christina Cheng General Manager
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Royal Pacific Hotel falls short on some basic amenities, with the lack of an iron being a surprising miss for modern standards. The rooms are small, and while the hotel has a good location, the cramped breakfast area means waiting is often part of the routine. For a stay that covers only the bare minimum, it’s fine, but if you’re expecting more convenience and comfort, you may want to look elsewhere.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from O E, 總經理 at Royal Pacific Hotel
Responded Nov 13, 2024
Dear Kesier, Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the TripAdvisor community. We are grateful for your generous comments, as we always strive to improve upon our guest experience. Your comments about restaurant service have been shared with our restaurant management team, we will address any areas where require improvements to ensure a more enjoyable dining experience. We thank you again for your feedback and look forward to the opportunity of welcoming you back in the near future. Sincerely, Christina Cheng General Manager
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Ten days at the Royal Pacific Hotel and I was hoping for a total pampering session although it was a business trip! The hotel itself was nice, don't get me wrong, but the service felt a bit... robotic. I mean, Hong Kong is fast-paced, but a SMILE can go a long way, right? I did not get much smiles from the hotel team. There was this one breakfast lady who was an absolute gem – always attentive and helpful. Although she was always wearing the mask, I am sure she was smiling. If only everyone could be like her! The Pixie Nespresso was amazing! Staying at this hotel made me feel like I was contributing to saving the world, thanks to its sustainability efforts. You have to refill your water yourself, though, as there's only one refill machine per floor (as far as I was aware) and no direct water access in the rooms. Gym is small. Housekeeping is good. Oh, and breakfast - the cold oatmeal with yogurt was delicious, but I wish the breakfast menu was more comprehensive considering the price we paid.
I remember that time the water heater decided to take a vacation, Classic hotel drama, I guess. I couldn't help but laugh when the reception suggested I might not know how to use it well. Seriously? I've stayed in enough hotels to write a book about their quirks! But it was fixed when I got back.
Overall, it was a pleasant stay, but a little more warmth (especially smiles, smiles and smiles - and hi how are you have a good night, good mornings etc) would have made it unforgettable. Just sayin'.
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Review collected in partnership with this hotel
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from O E, 總經理 at Royal Pacific Hotel
Responded Jul 28, 2024
Dear Nomad56131476315, Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Tripadvisor community. We are grateful for your feedback as it allows us to review our service quality and standard from different perspective. This matter has been looked into by our concerned department in a serious manner. Please accept our sincere apologies for the frustration caused and rest assured that we would follow up with your invaluable feedback to ensure improvement as we strive to upkeep the quality of our services. We thank you again for your feedback and look forward to having the pleasure of welcoming you back to Royal Pacific Hotel soon. Yours sincerely, Christina Cheng General Manager
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The room are dated, internet connection is so poor in the room. You practically cannot connect to them, even you connect to them, they will drop off.
This hotel is not wheelchair accessible, especially for breakfast area, they will ask you to pack and eat in your room if you are on wheelchair
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E O, General Manager at Royal Pacific Hotel
Responded Dec 30, 2024
Dear Odyssey68245196182, Thank you for staying with the Royal Pacific Hotel and taking the time to share your comments about your stay. We are grateful for your comments as it is through this valuable feedback and will review our facilities thoroughly upon next refurbishment in the near future. We hope this experience does not deter you from staying with us. We remain at your service and look forward to having the opportunity of welcoming you back soon. Yours sincerely, Christina Cheng General Manager
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The Royal Pacific Hotel was a very good choice for our stay in Hong Kong. Our room overlooked Victoria Harbour and was a short walk, along Canton Road, to the Star Ferry for a trip across to Hong Kong Island and sightseeing. It was also just a short walk to the waterfront, from where you could watch the Symphony of Lights across Victoria Harbour. On arrival at the hotel, which looks very impressive, we were greeted warmly by the concierge and he took our bags for us. Check-in was easy and we were directed to our room, with our bags arriving within a few minutes. The room was very spacious, with a lovely view, and it was clean, tidy and comfortable. The bed and pillows were comfortable, there were chairs and the bathroom had all amenities required. For breakfast, we used the Pierside Restaurant, which provided a full buffet style breakfast and was well appointed. We also had dinner in the restaurant, which was very good, with a wide choice on the menu. We very much enjoyed our stay at the Royal Pacific Hotel and would recommend it for a stay in Hong Kong and it was very good value for money and all the staff were professional, attentive, warm and friendly, even when not dealing with you directly.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EO HA, General Manager at Royal Pacific Hotel
Responded Mar 22, 2023
Dear chrissylenny, Thank you for choosing to stay with us and taking the time to write such a detailed review about your recent visit. We’re very delighted you thoroughly enjoyed your stay and had a good experience here on all fronts. We’re so glad to read of your kind recognition and will certainly relay your kind words to the team. We truly appreciate your compliments and look forward to the opportunity of welcoming you again in the future. Sincerely, Hubert Aw General Manager
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This is a smoke free hotel, however , the first room 1714 we checked in was filled with heavy cigarette smell. It was like someone has been smoked in the room for weeks that the smell was deeply penetrated into the wall, carpet and curtain. We immediate called the front desk to request a room change, and was told that we have to wait for the approval from the health department.
By the quarantine order no one is allowed to leave the room without the hotel’s instruction., so we have no choice but to wait in this room with the door closed. It took nearly an hour for the hotel to get the room change approval. It was an unbearable one hour that we could hardly breathe in this smelly room. The smell was so strong and obvious that the house keeping staff should have noticed and notified the front desk. I really doubt if this room has been deep cleaned before it was assigned to us.
The second room 2214 was better than the first one, however, the diverter of the shower is hard to pull up, we need to wrap it by a towel to pull it up every time we took the shower. Under the quarantine rule, staff is not allowed to get in the room once the guest was checked in, the hotel should have reassured all the facilities works well before they assign any room to the guest. Over all the hotel facilities is old and outdated, also the general cleanliness is just so so.
How absurd it is to stay in a quarantine hotel that is not even managed to maintain the basic cleanliness and living conditions with an above average price.
The service staff are polite and helpful though.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EO HA, General Manager at Royal Pacific Hotel
Responded Aug 16, 2022
Dear cyuyee, Thank you for staying with us and taking the time to write a review. We are very sorry to hear of your disappointments. We would like to assure you that we would follow up with your invaluable feedback to ensure improvements as we strive to upkeep the quality of our services and facilities. We thank you again for your comments and sincerely hope to have the opportunity of welcoming you back in the future. Sincerely, Hubert Aw General Manager
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The hotel is in a good central location with good transportation. There is a bus terminal and bus stops to almost anywhere. And to Macau too. The nearest MTR station is walking distance to Austin station or 10 min walk to TST station. The cons is you can’t find any 7/11 shops or food stalls nearby to buy food/drinks after 11pm. There is no 24 hrs stall nearby. And the dim sum restaurant only open nearby at 11am. There should be more convenience shops nearby.
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Date of stay: December 2024Trip type: Traveled as a couple
Room Tip:If you are looking for a hotel with transportation, this should be the one. Level LG is the lobby...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E O, General Manager at Royal Pacific Hotel
Responded Jan 8, 2025
Dear pw88, Thank you for taking the time to share your feedback with us on TripAdvisor. We are delighted to learn that you enjoyed your stay here and found your accommodations comfortable and our location convenient. We look much forward to having the pleasure of welcoming you again soon. Yours sincerely, Christina Cheng General Manager
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Every time I visited Hong Kong, I changed hotels and stayed at Tsim Sha Tsui, but I plan to stay at this hotel from now on. First of all, when I saw the forecast that it would rain continuously during my visit, I looked for a place where I could walk to Harbor City Mall and the Star Ferry without getting caught in the rain. The Macau-bound boat dock is also right below this hotel. It is convenient to have restaurants such as Cafe de Coral, convenience stores, and Mannings under the hotel. The hotel seemed to be quite old, but there was no particular smell and it was nice to have an air purifier in the room. I prefer hotels with windows that can be opened, but it wasn't particularly inconvenient. There is a room with a bathtub, so it's great to unwind after a long day, and there's a desk that's great for working. The room is not large, but it seems to be the best value for money hotel in Tsim Sha Tsui.
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Review collected in partnership with this hotel
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is ideal, right on the pier and close to Kowloon Station, so you can easily reach the hotel from the airport by train. From here you can easily explore Hong Kong on foot. The staff are very friendly and helpful, especially the concierge. The rooms are modern and functional and rather small. The breakfast is average for an Asian hotel.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Abbruzzese & Monagle,
Thank you for your interest in our hotel. Right now, we don’t have complimentary transportation service available. That being said, there are a number of options available for travelling between Hong Kong International Airport and our hotel. Detailed information including the charges in HKD are provided on the “CONTACT US” page in our hotel official website.
Unfortunately, we are unable to include Internet links or contact information in our answer as this is not allowed based on TripAdvisor’s posting guidelines. Assuming the exchange rate is 1 USD to 7.8 HKD, the charge for limousine is approximately USD96. As for airport shuttle bus, the charge should be around USD18 but regret to let you know that the service is currently unavailable until further notice. If opt for taking taxi, the fare should be around USD41.
Please feel free to contact us if we can be of assistance, and we look forward to welcoming you soon.
Sincerely,
Royal Pacific Hotel
Dear Abbruzzese & Monagle,
Thank you for your interest in our hotel. Right now, we don’t have complimentary transportation service available. That being said, there are a number of options available for travelling between Hong Kong International Airport and our hotel. Detailed information including the charges in HKD are provided on the “CONTACT US” page in our hotel official website.
Unfortunately, we are unable to include Internet links or contact information in our answer as this is not allowed based on TripAdvisor’s posting guidelines. Assuming the exchange rate is 1 USD to 7.8 HKD, the charge for limousine is approximately USD96. As for airport shuttle bus, the charge should be around USD18 but regret to let you know that the service is currently unavailable until further notice. If opt for taking taxi, the fare should be around USD41.
Please feel free to contact us if we can be of assistance, and we look forward to welcoming you soon.
Sincerely,
Royal Pacific Hotel
Dear Meow Meow JL,
Thank you for your interest in our hotel. On our hotel website, an array of special packages is offered that may suit your celebratory occasion. When making your reservation, you may also note your request, we will try to facilitate and make an offer if availability situation permits.
Please feel free to contact us if we can be of assistance, and we look forward to welcoming you soon.
Sincerely,
Royal Pacific Hotel
Dear rose,
Thank you for your interest in our hotel. Right now, we don’t have complimentary transportation service available. That being said, there are a number of options available for travelling between Hong Kong International Airport and our hotel, including Airport Express, airport shuttle bus, limousine service or taxi.
Detailed information is provided on the “CONTACT US” page in our hotel official website. Unfortunately, we are unable to include Internet links or contact information in our answer as this is not allowed based on TripAdvisor’s posting guidelines.
Please feel free to contact us if we can be of assistance, and we look forward to welcoming you soon.
Sincerely,
Royal Pacific Hotel
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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