69 Mody Road, Tsimshatsui East, Kowloon, Hong Kong China
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#70 of 802 in Hong Kong
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.1
In its continuing pursuit of excellence and with a total investment of USD31 millions, the Royal Garden has just completed a sophisticated re-imaging programme of its stylish guestrooms. The Royal Garden, conveniently located in the business and shopping areas of Tsimshatsui - a district well served by Hong Kong's efficient public transport system (MTR), is the only hotel in Hong Kong with a 110-foot atrium, allowing natural daylight to illuminate the hotel's interior by day and an exquisite ambience by night. The hotel has an impressive choice of the award winning and Michelin Recommended restaurants including Sabatini Ristorante Italiano, Shikigiku Japanese restaurant, The Royal Garden Chinese Restaurant, The Greenery, Dong Lai Shun, Le Soleil and J'Bar. Overlooking Victoria Harbour, the roof-top Mediterranean style Sky Club provides top quality leisure facilities including a 25 meter heated swimming pool and a Jacuzzi (open daily from 06:30 - 22:00hrs), Massage and 24 hours Gym.
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Property amenities
Valet parking
Public wifi
Rooftop pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Car hire
Paid private parking nearby
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Chinese, Filipino, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
532Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
Contact
69 Mody Road, Tsimshatsui East, Kowloon, Hong Kong China
Name/address in local language
Getting there
East Tsim Sha TsuiMass Transit Railway (MTR)7 min
Tsim Sha TsuiMass Transit Railway (MTR)8 min
Rental CarsSee rental cars from $135/day
3950Reviews69Q+A100Room tips
Reviews
Traveler rating
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- 256
- 91
- 109
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Popular mentions
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Most Recent
The Sky Club offered nice environment with friendly staff, in particular high level therapist especially Krist who walked the extra miles with caring attitude and soothing massage. They also offered various choices of spa package for selection. In sum, a well managed hotel based Spa.
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Date of stay: June 2022Trip type: Traveled
Helpful
Had a great time dining at the crown lounge! Caring staffs, Nora and Tony, and nice food definitely did heightened our stay here! I especially enjoyed the tea set! Love the sweetness! Would love to come back again!
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear Rachel Chan Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Chan General Manager The Royal Garden
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The service is extremely good, the waiters are really passionate in their work and extremely polite. The experience is really decent and relaxing. I extraordinary appreciate the waiters Nora and Tommy for their worm welcoming and friendly service. I would like to visit the hotel again in the future.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear Enoch Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Chan General Manager The Royal Garden
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The body scrub experience is nice and comfy, that it releases all my tension at muscle. The room is very clean and decent. The ambience is relaxing, which gives me a nice weekend afternoon. Kris is good.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear Jenny C Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Chan General Manager The Royal Garden
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A warm thank you for the wonderful stay in your lovely hotel. A special Thank you to Yan Lo and Andy Lan for their warm welcome at the reception and all wonderful surprises and their kindness. My husband has an unforgettable 50th birthday. The view from the room is very very nice. We'll come back for sure in the Autumn. Take care Warmly Mrs. Gardret
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear Murielle G Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Chan General Manager The Royal Garden
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I have booked two rooms for a total of 4 people at the Royal Garden Hotel. I arrived at the hotel at around 3 pm and I have been told the rooms were not ready. Then we went to a cafe near the hotel and went back 1 hour later, but yet they can only offer us one room. While waiting, we decided to check out other facilities in the hotel. However, since we were getting only one room (but we booked two), the staff at sky club denied us to check out the gym room (We just want to look around) and only allow 2 of us to go in. At 5 pm, we went to the concierge again but we are told the room was not ready. We managed to get the room at around 5:45 and the staff sending the key card to the room did not even make any apology. It is unacceptable to get all the rooms ready at nearly 6 pm. We are rushed to dinner as we were heading to the movie. Hence, we are not getting any offer of compensation from the hotel (we expect to have at least a late checkout). On the next day, we woke up in the early morning to check out the gym and the pool and finally manage to checkout at 11 pm. The whole hotel experience can be summed up into one word: “rush”. Other things that affect our overall experience: - The lock of the bathroom door is malfunctioning (at least for those two rooms we had) and one of us was stuck in the bathroom room for nearly 20 minutes. - The location of the facilities was not clearly shown. (Would have been better to include the floor number in the Sky Club leaflet) - The Sky Club (Swimming Pool and Gym) is on the 17th floor but there is no 17th floor on the lift. After asking two staff, we were told to change the lift on the 15th floor. (Would have been better to make the sign clear, or include the instruction on the Sky Club leaflet) - We were told by the leaflet that we need to make a reservation for the swimming pool but it would be nice to tell us there is also a quota for walk-in (and the max compacity of 50 ppl) before we went up there early morning. - The sequence of the room number is not consecutive but instead in odd and even numbers. (Staff can remind us after giving us the card) - The TV was not a smart TV and the video quality was low resolution. - The TV channel “Deutsche Welle” (or German Channel on the menu screen) was not in German but in English instead. (Rather a minor issue but as a German speaker I hope the channel to be in German) I am not blaming the frontline staff as they are overall nice and it was a hard time for them. But there are problems with the management in this hotel. The headcount and the staff training were not enough (they could be more helpful before I suggest a solution to them). Finally, I would not suggest choosing this hotel on any important occasion unless you want to have a lot of frustration.…
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Date of stay: June 2022
Value
Location
Service
1 Helpful vote
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear Tom Mong Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Yours sincerely, Jenny Chan General Manager The Royal Garden
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Stayed one night at the Royal Garden. Definitely recommend all of you to reserve rooms at Sky Tower as the room was newly furnished and super comfy. Bed quality is top notch with its great cleanliness! Special thanks to Front office team - Sharon for her arrangement, prior to my stay to arrival experience! She was so friendly with her lovely smile and always taking care of my request. Appreciate her patience and passion! Cant wait to stay again at The Royal Garden! 絕對推薦大家預訂sky tower的房間，因為房間是新裝修的，而且超級舒適。 床的舒適度非常高，而且房間都非常乾淨！很滿意的一次入住體驗。
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear GrandTour719993 Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Chan General Manager The Royal Garden
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During my first three month long stay at The Royal Garden, I take this chance to thank Mr. Ivan Chiang, the dedicated duty manager of The Royal Garden. With his active care and follow ups, Ivan is a meticulous manager. I am thinking of extending my stay at The Royal Garden for few more months.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear M. So Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Chan General Manager The Royal Garden
Read more
Good service in lounge, good quality of food and drinks. I had a tea set and the evening cocktail set, both are wonderful, especially the fried shrimp dumplings, satay is good too. Special thanks to Nora and Tony, they are nice and give me advice about attractions nearby.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
Dear JOSHUA LAI Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Chan General Manager The Royal Garden
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這是非常好的體驗，J’s high tea is good! 那梳乎利很好吃，所有服務員很有禮，另一如可以check in時間可以更早較更好因我已準時3點到，但都需要等候1小時後再可入房…..另其酒店的lounge 服務員Ms Nora and Mr Tony， 非常窩心及體貼！常常提供貼心的服務…..真感激他們的服務！另cocktail lounge 的食物很好，如可以長期提供蝴蝶酥也就更加好.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Jenny Chan, General Manager at The Royal Garden
Responded 1 week ago
尊敬的客人： 非常感謝您下榻帝苑酒店並我們作出讚賞，我們會不斷作出改善，以滿足客人的需求，並期待您和您的朋友再次光臨。 陳淑貞 帝苑酒店總經理
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PRICE RANGE
$70 - $118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal garden hotel hong kong, hotel royal garden, royal garden hotel hong kong, royal garden hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
445
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Claim Your Listing Frequently Asked Questions about The Royal Garden
Which popular attractions are close to The Royal Garden?
Nearby attractions include Empire International Tailors (0.06 miles), David Fashions (Hong Kong Tailors) (0.2 miles), and Hong Kong Museum of History (0.2 miles).
What are some of the property amenities at The Royal Garden?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Royal Garden?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Garden?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Garden?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Royal Garden?
Conveniently located restaurants include Gusto - Taste Italian, Scarlett Café & Wine Bar, and Akita Hamayaki.
Are there opportunities to exercise at The Royal Garden?
Yes, guests have access to a fitness center, a heated pool, and fitness classes during their stay.
Are any cleaning services offered at The Royal Garden?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Garden offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Garden?
The staff speaks multiple languages, including English, Chinese, Japanese, and Filipino.
Are there any historical sites close to The Royal Garden?
Many travelers enjoy visiting Tai Kwun - Centre for Heritage and Arts (1.9 miles), Sik Sik Yuen Wong Tai Sin Temple (3.2 miles), and PMQ (2.0 miles).