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Grand Hyatt Hong Kong

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#15 of 703 Hotels in Hong Kong
Certificate of Excellence
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Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
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2,289 Reviews from our TripAdvisor Community

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Showing 1,761: English reviews
Reviewed 2 days ago NEWvia mobile

The Hotel is great but it's really the staff that drive the excellence of this place. It sits on the edge of HK Island in Wan Chai. I think I've been coming here for 10 years. The harbor disappears by the hour. The government reclaim it's magnificence for further building projects and it is unrelenting. Every day, less water, more...

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Helpful?
Thank cattlerustler61
Reviewed 2 days ago NEWvia mobile

Stayed in a Club Room which provided access to the lounge as well. The room was well furnished in a modern minimalist manner. Very comfortable bed and pillows. They also provide a phone which provides you a wifi hotspot and free international calls which is great. The only downside is the poor quality of the toiletries they provide Breakfast at...

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Helpful?
Thank AK6
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear AK6, Thank you for taking your precious time to share your experience with us on TripAdvisor. We are most delighted to know that you had an overall enjoyable stay and found the handy phone useful. We also appreciate your kind words on the breakfast offered at the Grand Club Lounge. Thank you for your comment and we look forward...

Hong Kong, China
Reviewed 5 days ago NEW

This is an outstanding Hotel and its exceptionally relaxing pool alone justifies a stay. This pool represents a serene oasis amidst the insatiable hustle and bustle of Wan Chai. The service is discreet, unassuming but top notch in all its particulars. From the Reception Desk to all the restaurants; the standard of service and the quality of the products and...

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Helpful?
Thank Perry B
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Perry B, Thank you for taking your precious time to share your experience on TripAdvisor. We are very delighted to know that you had an overall enjoyable and relaxing stay, and especially loved the poolside ambience. Your kind words in recognition of the service provided by the team is highly appreciated. We look forward to welcoming you back for...

London, United Kingdom
Reviewed 5 days ago NEW

Not the best location and close to a huge building site but rooms are nice, club lounge great (sometimes overpacked) with good food and drinks (Ruinart) and service amazing (reception, lounge manager, guy organising the taxis, etc).

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Helpful?
Thank Bollinger96
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Bollinger96, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very delighted to know that you had an overall comfortable stay and enjoyed the food and drinks offered at the Grand Club Lounge. Your kind words in recognition of the service provided by the team is also...

Singapore, Singapore
Reviewed 5 days ago NEW

Very good stay overall, the hotel has been refurbished and the staff in the hotel overall are attentive and polite. Requests for assistance are responded to quickly. a bit of a problem with the internet, which mysteriously died one evening for a half hour or so. Staff very apologetic. Experience at the Grand Club lounge, however, for a frequent visitor,...

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Helpful?
Thank 772sanjivm
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear 772sanjivm, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall great stay and we also appreciate your compliments on the service provided by the team. However, we regret to learn that your experience was negatively impacted by the...

Pompano Beach, United States
Reviewed 1 week ago

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1Thank 102jaquelineb
Management response:

New York City, New York
Reviewed 1 week ago

Whenever I am in H.K., I stay at Grand Hyatt Wan Chai. The service is immpeckable, the hotel facility is elegant, and the location is central to everything. Best of all, if you are in H.K. for a convention, no more taxi lines to and from the convention. You can walk to the convention center as it is connected. It...

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Helpful?
1Thank Charles P
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Charles P , Thank you for taking your precious time to share your experience on TripAdvisor. Thank you for your kind words complimenting on the hotel facility, hotel proximity to the Hong Kong Convention and Exhibition Centre and the impeccable service provided by the team. We look forward to providing you with another wonderful experience in the very near...

Reviewed 1 week ago

I stay from 25 to 27 Nov for a conference here, get a harbour view room. The room is larger compare to other HK hotels, easy access to harbour. The staff so amazingly helpful and can speak english very well. Surely very good place to stay for some business travel.

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1Thank Andronikos91
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Andronikos91, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable stay and liked the spacious room overlooking the Victoria Harbour. Your kind words in recognition of the service provided by the team is highly appreciated. We look...

Bad Homburg v.d.H.
Reviewed 1 week ago

We are attending the yearly Cosmoprof exhibition and stay in this Hotel at the club level. The service and food are perfect. The price is comparable to other 5 star hotels in Hong Kong. The only slight inconvenience is, that although you are a resident you always have a problem getting a good table at the Tiffin or the Main...

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Helpful?
1Thank Gerd T
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Gerd T, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very delighted to know that you had a wonderful stay and found the hotel location central. Your kind words in recognition of the food and service provided by the team is highly appreciated. We look forward...

Basel, Switzerland
Reviewed 1 week ago

Recently renovated rooms and bathrooms. They are very nice and comfortable. Great hotel all together. Very nice breakfast with large buffet Nice large pool (unusual for Hong Kong). Excellent meat restaurant connected to the hotel

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1Thank jeansG9683PG
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear jeansG9683PG, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very glad to know that you had an overall pleasant and comfortable stay in our renovated room, and enjoyed the recreational facilities on the 11th floor. Your kind words complimenting our restaurant is also highly appreciated. We...

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Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The 545-room hotel is home to nine restaurants and bars. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $266 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hyatt Hotels Corporation, Agoda, Expedia, Priceline, HotelTravel.com, Odigeo, Ctrip TA, Travelocity and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt Hong Kong staff and other travelers.
31 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the Club Level floor rooms (30th floor and up) with the view of Queen Harbor.”
 of 5 bubbles charlespS1151YV, 1 week ago | Read review
“Take harbour view room, so amazing”
 of 5 bubbles Andronikos91, 1 week ago | Read review
“Try to get a room in one of the club level floors. 31st to 36th floor. Have breakfast in th club on the 31st floor.”
 of 5 bubbles 782gerdt, 1 week ago | Read review
“Don't face the reclamation worlk all the way to Central”
 of 5 bubbles dvillax, 2 weeks ago | Read review
“Club floor has an amazing lounge!”
 of 5 bubbles mark07871, 2 weeks ago | Read review
5 of 5
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