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Full view
360
Panoramas (54) Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Hong Kong
Updated 10/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#45 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
Grand Hyatt Hong Kong is located along the waterfront of Hong Kong Island commanding views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 542 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Paid public parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Poolside bar
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Refrigerator
On-demand movies
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
169Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Contact
No.1 Harbour Road Wan Chai, Hong Kong China
Name/address in local language
Getting there
Wan ChaiMass Transit Railway (MTR)6 min
AdmiraltyMass Transit Railway (MTR)11 min
Rental CarsSee rental cars from $135/day
4450Reviews62Q+A100Room tips
Reviews
Traveler rating
- 3,210
- 886
- 221
- 74
- 59
Time of year
Traveler type
Language
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Selected filters
- Filter
- English
Popular mentions
+1
This was my 4th visit to Grand Hyatt Hong Kong. I’m really into the room and facilities which all I can say is WOW! The staff of the hotel and the grand club are just fabulous. Special thanks to club Derek, he provided me the most detailed information for the hotel stay, including my club benefits and operation hours for those available facilities. On top of that, I would like to give high compliments for Club Wing, Maggie and John Sum. The are very proficient in F&B services and answering guest enquiries, they showed me the hospitality of a five star hotel! Special thanks to housekeeping runner Michelle and Front Desk Jonathan. Michelle gave me a lot of support on in-room amenities and TV functions. For Jonathan, he is helpful on my billing issue after check out. All in all, I really enjoy my stay with my girlfriend for our anniversary celebration. Thank you guest experience KYLIE and Bella club lead host for the special welcome amenities! Best stay ever !!…
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 1 week ago
Dear gfunglyf, Thank you for choosing to celebrate your anniversary at Grand Hyatt Hong Kong. It is a real pleasure to know that all our services, guestroom and hotel facilities has continued to impress. We will certainly share your kind words of praise with Wing, Maggie, John, Michelle, Jonathan, Kylie and Bella for demonstrating great hospitality and efforts to enhance your stay experience. Thank you for your continued support and we look forward to welcoming you back again soon. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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Clean and tidy hotel with sea view spacious deluxe room! Great services with delicious breakfast provided at a reasonable price! Free bottle red wine and a box of lovely cakes as gift in addition to birthday cake!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from ghhk mgnt, General Manager at Grand Hyatt Hong Kong
Responded 1 week ago
Dear albowlaw, Thank you for taking the time to review your experience at Grand Hyatt Hong Kong. We are glad to know that you enjoyed your stay with us and were delighted by the harbour view rooms, overall services, breakfast and birthday amenities. We are very grateful for your compliments and look forward to welcoming you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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Stayed for celebrate my bf’s bday. A big thanks to front desk and guest relation team, especially Christy. I informed the hotel the purpose of this stay. Then, the hotel upgraded my room to a higher floor with seaview and also a late check out in weekend! Guest relation team also arranged a nice decoration and bday amenities. Bedsides, the staffs of room service are very nice as well. Although I can’t dine in at the steakhouse this time (the reason I booked grand Hyatt) but Grand Hyatt Hk is still worth for a stay as the service from the staff are excellent .
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 2 weeks ago
Dear sssarahchung, Thank you for taking your precious time to share your lovely review on TripAdvisor. We are happy to know that you enjoyed your stay with us and additionally, the various gestures from our team has added joy to the birthday celebration. Thank you for your kind words on the efforts put in by the team. We will certainly pass on your compliments, especially to Christy from Guest Experience to encourage them to continue their passion in delighting all our guests. We look forward to welcoming you back and hopefully to allow you to fully experience the Grand Hyatt Steakhouse in the near future. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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My 4th visit with Grand Hyatt(GH). We had very decent and pleasant experiencesw during our stays with GH. This time we spent our hkd1200 dinning credit in GH's Chinese restaurant, One Harbour Road. We enjoyed all of the dishes we ordered with the details from the waiter who provided good n decent services. We really enjoyed the dinner. Breakfast is always good with a lot of choices from east to west.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 2 weeks ago
Dear zetashek, Thank you for your continued support of Grand Hyatt Hong Kong and for taking the time to post a review on TripAdvisor. It is a real delight to hear that your recent stay was a pleasant one and our wide variety of breakfast choices have left you with a favorable impression. We are also happy to learn how much you enjoyed the dinner and services at One Harbour Road. Thank you for recognizing our efforts and we look forward to welcoming you back again soon. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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I honestly think this is the best hotel with the top-tier Victoria harbor view (both IFC and ICC) and excellent service yet moderate/acceptable price. Other luxury hotels such as The Ritz Carlton or Rosewood might have an even better view but you can only view the HK island side... I'd strongly recommend Grand Hyatt HK to those who want to enjoy the harbor view of both sides of Kowloon and HK Island on special occasions such as Christmas or new year countdown.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 2 weeks ago
Dear roy3dong, Thank you for taking your precious time to share your experience at Grand Hyatt Hong Kong. It is a real delight to hear that you had an overall enjoyable stay with us and we totally agree with you on the panoramic views of our rooms. Thank you for sharing this valuable tip with all our TripAdvisor readers. We are also happy to receive your compliments on the excellent service provided by our team and we look forward to welcoming you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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PRICE RANGE
$267 - $377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt hong kong hotel hong kong, hyatt hong kong, hong kong grand hyatt, hong kong hyatt
LOCATION
ChinaHong KongSouthorn Playground / Hong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
542
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Claim Your Listing Frequently Asked Questions about Grand Hyatt Hong Kong
Which popular attractions are close to Grand Hyatt Hong Kong?
Nearby attractions include Wan Chai (0.2 miles), Hong Kong Convention and Exhibition Centre (0.1 miles), and The Wanch (0.2 miles).
What are some of the property amenities at Grand Hyatt Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Hong Kong?
Conveniently located restaurants include The Oyster House, Burger Joys, and Dynasty.
Are there opportunities to exercise at Grand Hyatt Hong Kong?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Hong Kong have an airport shuttle?
Yes, Grand Hyatt Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Hyatt Hong Kong have airport transportation?
Yes, Grand Hyatt Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hyatt Hong Kong located near the city center?
Yes, it is 0.9 miles away from the center of Hong Kong.
Are any cleaning services offered at Grand Hyatt Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.