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Conrad Hong Kong

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#21 of 702 Hotels in Hong Kong
Certificate of Excellence
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Conrad Hong Kong
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2,799 Reviews from our TripAdvisor Community

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Showing 2,341: English reviews
Los Angeles
Level Contributor
213 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 5 days ago NEW

We were very excited to try out the Conrad in Hong Kong, having stayed at a number of other luxury Hong Kong hotels. We walked in and were assaulted by two things: 1. The hotel lobby is scented and I was terribly allergic to it 2. The hotel is overdecorated for Christmas and it was just too, too much. I... More 

Helpful?
Thank JamesBondLosAngeles
Irvine, California
Level Contributor
9 reviews
4 hotel reviews
Reviewed 5 days ago NEW via mobile

The service at the lobby was great. We arrived Hong Kong at 8 am and we checked in at the hotel around 9 am with 3 years old child. I was afraid that early check in might not be possible. I was wrong. They checked us in earlier.The room is big enough for Hong Kong standard. Everybody at the hotel... More 

Helpful?
Thank S Y
1 review
Reviewed 6 days ago NEW

The hotel is located above a mall, train station and grocery store. The train provides for access anywhere you want to go in Hong Kong. The hotel staff is extremely courteous and attentive. All the rooms have views. There are several eating options in the hotel, but there are also a decent selection of places in the mall.

Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Kamara g
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Kamara g", A huge thanks for choosing to stay at Conrad Hong Kong and sharing your kind feedback with us. We are more than happy to know that you'd love our convenient location and personalised service. We hope you had enjoyed your stay and wish to welcome you back in the near future. Best Regards, Thomas Hoeborn General Manager... More 

Switzerland
Level Contributor
86 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 week ago NEW

After traveling dozens of times to Hong Kong I decided to try the Conrad. The location is really convenient , on top of a huge shopping mall with easy Subway access. The day before my arrival I used the online check in and saw that I was upgraded to a peak view suite ( Hilton Honors Diamond member) however at... More 

Helpful?
Thank SvenZH
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "SvenZH", Thank you for spending your precious time to share your experience with us. Please accept my sincere apology for your experience. Your comments towards our Executive Lounge and service are much appreciated, I would definitely discuss with our team for optimization. We hope you would consider giving us another chance for experiencing the improvements of our team. Our... More 

Pevensey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Had the fortune to spend two weeks in the Conrad whilst working in Hong Kong. Great location on Hong Kong island close to many offices as well as the tram and metro (MTR). The hotel is clean and luxurious, the staff are polite attentive and friendly. Dining is well catered for from snacks at the various bars to a choice... More 

Helpful?
Thank Paul B
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Paul B", Sincere thanks for your generous feedback to Conrad Hong Kong. We are delighted to learn that you had a pleasant stay with us in terms of the ideal location, attentive service, food offerings and stunning room view. It will be our pleasure to have you again, we look forward to welcoming you soon. Warm regards, Thomas Hoeborn... More 

Vancouver
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I have a 5 days stay at Conrad hotel. The experience is really wonder. I receive welcome email reminds me I can check in online and select my room in advance. I also receive personalized welcome email from the guest service manager. Hotel is located on top of a shopping center, easy access to public transportation and the Central business... More 

Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Jason88Vancouver
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Jason88Vancouver", Thank you for your continuous support to Conrad Hong Kong. We are glad to know that you are impressed by our personalised service and ideal location. I would share your comment with the team who have contributed to your pleasant stay, as your kind words are the motivation for them to achieve the best. We hope to welcome... More 

Barcelona, Spain
Level Contributor
3 reviews
Reviewed 1 week ago

Great property, food,and staff. I would stay again on my next trip to Hong Kong. If you are lucky enough to have lounge access, go to the downstairs buffet for breakfast, one of the best I have ever been to.

Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank R R
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "R R", A huge thanks for your kind feedback to Conrad Hong Kong. I'd wish you have a great stay with us in terms of the food offerings and personalized service. Once again thank you for considering to stay at our hotel on your next trip to Hong Kong, we look forward to welcoming you again soon. Warm regards,... More 

Chicago, United States
1 review
Reviewed 1 week ago

Perfect location and staff is welcoming and personable. excellent choice. Property is impeccably clean and well maintained. Location adjacent to MTR subway station for quick access to whole city of Hong Kong.

Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank markmK2813AE
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "markmK2813AE", Sincere thanks for choosing to stay at Conrad Hong Kong and sharing your experience with us. We are delighted to know that you have enjoyed your stay in terms of the ideal location and attentive service. We wish to welcome you again in the near future. Warm regards, Thomas Hoeborn General Manager Conrad Hong Kong More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I was very disappointed with the service at Conrad Hong Kong. I booked an executive room through Agoda, but the staff found that there was room mismatching between Conrad and Agoda. She did not make any effort to solve the problem and asked us to call Agoda. How we could call Agoda in Hong Kong? I asked her to talk... More 

Helpful?
1 Thank Tae Hun L
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Tae Hun L", Thank you for sharing your experience with us. Please accept my sincere apology for your unpleasant stay. This is certainly not a situation we encounter often but I understand the frustration you feel and apologise for the way our team reacted. We are in the business of providing hospitality to our guests, and the service you... More 

Chicago, Illinois
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

I stayed at the Conrad for 3 nights and they provided superior service even before I checked in! I sent several email messages requesting for transportation directions from the airport to the hotel - and the concierge team provided me with detailed info on how to get to the hotel using the express train (with transfer from Central). I also... More 

Helpful?
1 Thank arthurhd
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "arthurhd", A huge thanks for choosing to stay at Conrad Hong Kong and sharing your wonderful experience with us. I'd wish you have a great stay in terms of our personalized service and luxury facilities. I would share your comments with the team who have contributed to your pleasant stay, as your kind words are the motivation for my... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Garden Cafe (Conrad Hong Kong)
Garden Cafe (Conrad Hong Kong)
Cuisines: Chinese, Japanese, Asian
Golden Leaf at Conrad Hong Kong
Golden Leaf at Conrad Hong Kong
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Conrad Hong Kong

Address: No 88 Queensway, Pacific Place, Hong Kong, China
Location: China > Hong Kong > Admiralty
Price Range: $292 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Hilton EMEA, HotelTravel.com, Ctrip TA, Agoda, Priceline, Travelocity, Odigeo, Booking.com and Jetsetter so you can book your Conrad Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#21 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Conrad Hong Kong staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from Conrad Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“harbor view room on higher floor”
 of 5 bubbles JamesBondLosAngeles, 5 days ago | Read review
“rooms starting on the 53d floor - harbour side”
 of 5 bubbles arthurhd, 1 week ago | Read review
“All the rooms and suites in front are beautiful but once I had a suite at the back that wasn't bad at all.”
 of 5 bubbles Hotskirt, 2 weeks ago | Read review
“Suggest a harbor view room”
 of 5 bubbles 382muradm, 3 weeks ago | Read review
“Floors 58 and 59 are Executive Floors and have truly breathtaking views. It is worth a higher price.”
 of 5 bubbles DanielB738, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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