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City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
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1,276 Reviews from our TripAdvisor Community

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Showing 862: English reviews
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Sydney, Australia
Reviewed 1 week ago

Very good location, only 5 minutes walk to Fortress Hill MTR, or Tramway. Lots of eatery and high class restaurant around. Staff are friendly and are always helpful and polite. Cleaning staff are also polite and greet you in the morning. Lot of variety stores around including casual dresses, shoes and household items. 5 minutes walk to the veggie and...

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Helpful?
Thank HK_Traveller2016Dec
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear HK_Traveller2016Dec, Thank you for staying with us and we are so glad to know that you enjoyed your stay and found that the hotel in a very good location. We look forward to welcoming you again on your next trip back to Hong Kong. Best regards Gary Chu Front Office Manager

London
Reviewed 2 weeks ago

We stayed here for 9 nights and have only praise for the hotel. The standard double room we had was a good size, clean with ensuite bath/shower, complementary toiletries and tea/coffee making facilities. Bed was firm and very comfortable. Sleep quality was very good with excellent soundproofing, we heard no traffic noise from outside. The only problems we had were...

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Helpful?
Thank sue3001
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear sue3001, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you back in the near future Best regards Vivian Yip Guest...

UK
Reviewed 3 weeks ago

This is a great hotel located in the residential area of HK. If you want to buy wallpaper, a microwave or bathroom suite its fine but from a tourist point of view its a way off anything we wanted to see. The view from our room on the 23rd floor was of grey offices or local housing and not very...

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Helpful?
2Thank JeanChris39
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear JeanChris39, Thank you for sharing your review. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you again on your next trip back to Hong Kong.. Best regards Vivian Yip Guest Services Manager

Singapore, Singapore
Reviewed 3 weeks ago

This has always been my favourite hotel whenever I am on business trips to HK. It is about 3 min walk to Fortress Hill MTR and if you want to take a bus, there are many buses that go within HK island as well as across to Kowloon. Tram stop is about 2 min walk from hotel. it is near...

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Helpful?
1Thank Jasmine L
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Jasmine L, Thank you very much for staying with us and taking the time to share your experience. Please rest assured that a series of guest room improvement work will be launched so as to ensure guest satisfaction. Besides, we have shared your kind remarks to the hotel service teams. It is always rewarding to receive such positive remarks...

Hong Kong, China
Reviewed 3 weeks ago

The Good: 1. Bedding - Bed was soft and a little bouncy. They provide hard and soft pillows, which was excellent since I prefer hard pillows, and my girlfriend loves soft pillows. Sleep quality was amazing! 2. Room size - Quite decent for Hong Kong standards. Plenty of space to move around. 3. Design and room layout - As expected...

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Helpful?
Thank PJAFlimster
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear NightGuyFLIM, Thank you very much for staying with us and taking the time to share your experience. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Victoria, Canada
Reviewed January 18, 2017 via mobile

We spent 2 nights here and were upgraded to a room with a sitting area. There was no view except for concrete apartment blocks. The best aspect was the incredible diversity of great food in the morning international buffet. So much for many different cultures and better than comparable ones in Bangkok and Chiang Mai. Good service on checking in...

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Helpful?
Thank Brenda P
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Brenda P, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We are so glad to know that you enjoyed the hotel buffet breakfast. We look...

Reviewed January 8, 2017 via mobile

We booked 2 signature rooms for our family of 5. We arrived very late and there was a problem with our credit card ( no fault of the hotel) jimmy was fantastic. Very helpful and understanding and sorted everything out for us. The rooms were very clean. Good sized for hk. Nice big beds. Rooms are dated but I expected...

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Helpful?
Thank Supermumof3
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Supermumof3, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We have shared your kind remarks to Jimmy and the service teams . It is always rewarding to receive such positive remarks as they encourage us...

Nottingham, United Kingdom
Reviewed January 3, 2017 via mobile

Stayed here for 4 nights hotel was very clean, nice big comfy bed, toiletries/toothbrush provided, great location plenty of choice for breakfast, can't comment on other meals, if ever in HK again would stay here again.

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Helpful?
Thank angelajudge10
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear angelajudge10, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. For your next visit, you are welcome to dine at our YUÈ which offer authentic Cantonese dishes and Satay Inn which delivers authentic Singaporean cuisines. We...

Weymouth, United Kingdom
Reviewed January 3, 2017

Excellent location just a short walk to the nearest underground station. Good sized rooms which were very clean and comfortable. Staff very friendly and helpful. No complaints whatsoever. Good variety of restaurants within walking distance.

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Helpful?
Thank annecafer
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear annecafer, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you back in the near future. Best regards Vivian Yip Guest...

Wishaw, Scotland, United Kingdom
Reviewed January 2, 2017

This was a great hotel to see the city from. It has courtesy bus from Central Hong Kong Rail station. It is handy for public transport. The staff were so friendly and helpful. The breakfast was excellent and offered a wide choice to suite all tastes.

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Helpful?
Thank Allan L
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Allan L, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. For your next visit, you are welcome to dine at our YUÈ which offer authentic Cantonese dishes and Satay Inn which delivers authentic Singaporean cuisines....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the award-winning restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn. Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 

Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Location: China > Hong Kong > Fortress Hill
Price Range: $95 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Reservation Options:
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Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong
Hotel Style:
#50 Best Value Hotel in Hong Kong
#85 Family Hotel in Hong Kong
#87 Luxury Hotel in Hong Kong
#91 Business Hotel in Hong Kong
#96 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from City Garden Hotel Hong Kong staff and other travelers.
34 questions
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Questions? Get answers from City Garden Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“non smoking floor”
 of 5 bubbles HK_Traveller2016Dec, 1 week ago | Read review
“If you sign up for their reward club there, you can some benefitis, including free local calls, newspaper etc.”
 of 5 bubbles yyzzaku, Dec 28, 2016 | Read review
“The rooms are quiet and we were affected by outside noise.”
 of 5 bubbles SweetandSourforever, Dec 7, 2016 | Read review
“i hate the smell of smoke, so i asked which floors were smoking floors and asked to be far away from those floors. i didnt smell smoke.”
 of 5 bubbles mariannayyz, Nov 29, 2016 | Read review
“The south side of the building offers a better view as buildings block the harbor view.”
 of 5 bubbles byronh653, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question