Excellent location, just few footstep to public transport, could access to many places of interest. Many restaurants around and convenient stores open 24 hours. Unbeatable price with 2 sets breakfast, huge lobby, friendly staff. Room and toilet are bit small but still acceptable as we are not so fat.
We booked 2 nights stay in this hotel because of its reasonable price in most hotel websites. The hotel has a large reception area but has limited sitting space. The safety deposit box is not working when we check in. It is a credit to their service that they immediately replace with a new one. The room itself was spacious enough but the furniture and decor are a bit outdated. We also dine in their cafe because of the virus situation. Their service is acceptable but the food is poor. There are so many hotel choices in Hong Kong and I am unlikely to choose this hotel again.
The elevators are always filled because all 4 are soooooooooooooo slow. OK, let's be honest, it's Chinese New Year weekend, so we didn't expect a great room. It was very small. It was OK. We had to add a 3rd bed to accommodate our sister-in-law....so small became extremely cramped....oh well. The location is great...near Austin and Jordan stations. The food places around the hotel are plentiful. The breakfast buffet is good...include it in your stay. Go after 10 am to avoid the crowds. All in all, a good stay and good choice.
The hotel is near Nathan road which is the shopping Mecca of Hong Kong, the service is good, the rooms are old fashioned however so well kept. The house keeping keep a good job, my room was very clean. The concierge helps you to find a taxi in a prompt manner. The check in and check out was flawless.
The staff are generally nice and efficient except for a young man with eyeglasse who is on duty during morning shifts who is not friendly and very strict "by the book". We booked three rooms and requested for at least one room for us to rest since we arrive early but he decline to say check-in time is at 2PM and advise us to just wait and go back to the reception at 2PM. Staff at the restaurant are very friendly and fast. Rooms are nice and tidy with standard setup. The power outlets are type G and we have to buy adaptors for 30HKD to charge our gadgets. Lifts are very slow.
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