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InterContinental Hong Kong, an IHG Hotel

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No. 18 Salisbury Road Tsim Sha Tsui, Hong Kong China
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Traveler (4647)
360
Panoramas (70)
Room & Suite (2222)

About

#36 of 803 hotels in Hong Kong
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.1
Recognised as one of the world's outstanding hotels, this 5-star luxury Hong Kong hotel is renowned for its panoramic views and ideal location on the edge of Victoria Harbour in Kowloon's key business, entertainment and shopping area, with direct access to the new K11 Musea in the Victoria Dockside art and cultural district. Its impeccable credentials include internationally acclaimed, award-winning restaurants, a spectacular Presidential Suite and over 500 luxuriously appointed rooms.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Taxi service
Wifi
Paid wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
On-demand movies
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Room types
Ocean view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
River View
Languages Spoken
Chinese, Japanese

Location

Full view
100Great for walkers
Grade: 100 out of 100
271Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
4990Reviews133Q+A100Room tips
Traveler rating
  • 3,778
  • 924
  • 179
  • 58
  • 51
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Most Recent
Lui75xy wrote a review Jul 2020
Hong Kong, China10 contributions8 helpful votes
We stayed for a short staycation back in late April. Whilst we had a nice room and view, we just felt the place was a little tired. We had heard that they will be going through a renovation but we now know that they were planning to close down (as they are now closed). Perpahs this was the reason things were a little 'off'. I hope that whenever the reopen (if they do) that they make the most of the wonderful location. It really deserves to be a top hotel...
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Date of stay: April 2020Trip type: Traveled as a couple
2 Helpful votes
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Dan R wrote a review Jul 2020
1 contribution2 helpful votes
My family spent 2 nights at the InterContinental in a waterfront view room and it was amazing. Well worth the upgrade. I particularly want to thanks Sophy Tsang the Guest Relations Officer who arranged a birthday cake for my wife when she saw it would be her birthday during our stay. A great touch.
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Date of stay: August 2019
Location
Service
Sleep Quality
Room Tip: Upgrade to a waterfront room. The view at night is amazing.
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2 Helpful votes
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steven t wrote a review May 2020
12 contributions8 helpful votes
The price was a little pricey, but then again it was worth it. We stayed 2 nights and had a waterfront view and the view was spectacular at night time. We slept with the curtains open so we could see the view should we awaken. Only had a snack from the bar once as we ate out most of the time. Everyone was helpful, especially by the doormen who hailed taxis etc and opened doors and had an obsesive worry we were going to trip up over the steps leading to the entrance. Its worth staying, even for just one night. It was lovely!
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Date of stay: January 2020
Value
Location
Service
Room Tip: riverside for the view
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2 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded May 25, 2020
Dear F4595FEstevent, Thank you for sharing your wonderful experience for your January stay at InterContinental Hong Kong. We are delighted to hear that you had an enjoyable stay. Thanks for your compliments for our; beautiful waterfront location and with spectacular view. Moreover, I'm truly glad that all our colleagues showed their care and helpfulness. In addition, please kindly be informed that InterContinental Hong Kong has now closed for its biggest renovation in 30 years with the hotel reopening as the Regent Hong Kong in 2022. Thank you once again for your kind compliments and recommendations via TripAdvisor. Hope to have the pleasure of welcoming you back after the renovations in the future. With kind regards, Claus Pedersen General Manager
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Crystal L wrote a review May 2020
Alexandria, Virginia17 contributions20 helpful votes
This is a belated review that I have meant to write for some time. I hosted my wedding reception at the InterContinental Hong Kong in November 2019. Service - Their wedding planning team is professional. I live abroad and had to plan the wedding overseas. The wedding liaison was extremely responsive to my questions. Wedding - From the site manager to the bridal butler, everyone was experienced. My wedding happened on a day where protests were escalated. We had to move very fast from procession to toasting tables to tables to taking pictures with each guest. The site manager directed the team to serve the 12 courses of food efficiently while ensuring the logistics to run smoothly. I also wanted to personally thank the bridal butler who managed to take care of all the details that I missed. She made sure my dress looked good during phototaking, served food when I was doing touch-ups, informed me about the logistics while I was changing my outfit etc. Security - My mother-in-law was on wheelchair and the security team helped us through the entrance during ongoing protests in TST. They reacted to emergency quickly and ensured the guests found their way out. It's sad to hear that the staff I worked with last year was laid off in April. I do hope that they will be rehired when the hotel reopens. The InterContinental Hong Kong will always be one of my best memories in travel.
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Date of stay: November 2019
3 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded May 10, 2020
Dear Crystal L, Thank you for your belated review. Offering a top-quality experience for every guest has always been our first priority, and I am truly happy to hear that we were able to delight you in different aspects during the event. Particularly services provided by our valuable staff, who really are there to cater for your every needs, I am extremely proud to worked with this amazing team. It was indeed our honor, a pleasure for hosting your wedding event here in November and we look forward to welcoming you back after our renovation in the future! With kind regards, Claus Pedersen General Manager
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John Jay M wrote a review Apr 2020
South Miami, Florida40 contributions59 helpful votes
I have stayed at the Intercontinental Hong Kong at least six times over the last 15 years. While the property has aged, it has done so gracefully. From the first views of the harbor from the lobby, to the spectacular picture window views of the harbor from the rooms, to drinks at the lobby bar, it has all been spectacular. There is nothing like watching the laser light show over the harbor or the Star Ferries coming and going from Central, while having a drink in the lobby bar, to remind you that you are visiting one of the most exotic cities on earth. It is also the little things that make the hotel special, like William Ng leading early morning Tai Chi, the hot and cold (very cold) dip pools overlooking the harbor and the largest and best quality breakfast buffet I've ever seen. My hope is that with the renovation, those things that have been critical to creating this wonderful, exotic feeling aren't lost. Thanks for the memories and how about keeping your fans updated on your progress?
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Date of stay: May 2019
Value
Cleanliness
Service
Room Tip: The harbor view rooms are worth the up-charge. An upgrade was often offered at check-in.
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2 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded Apr 22, 2020
Dear I3026YYjaym, Thank you so much for your heartwarming feedback. We are extremely delighted to hear that you enjoyed your stays with us. Please watch-out members update from IHG Rewards Club Membership Program once the renovation is done. We thank you for your patronage and continuous support and look forward to welcoming you again when the Regent Hong Kong doors reopen. With kind regards, Claus Pedersen General Manager
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RTG1RTG1 wrote a review Apr 2020
Hong Kong, China11 contributions21 helpful votes
A super staycation during troubled times made all the more enjoyable due to the impeccable service by all the hotel staff. Staff who (only a couple of days prior to my arrival) had been suddenly informed that the hotel will close at the end of the month - for a 2 year refit, prior to reopening under its former Regent banner. A tough time to be told you will be losing your job, yet the professionalism and good nature of the staff during my entire stay was a credit to all of them. I wish all the wonderful team at the Intercontinental Hong Kong the best of luck and best of health going forward. A big thank you!
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Date of stay: April 2020Trip type: Traveled solo
2 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded Apr 9, 2020
Dear RTG1RTG1, Thank you for taking the time to leave us such a wonderful feedback. As well, thank you so much for letting us know how much you enjoyed your stay at the InterContinental Hong Kong. Please rest assured that I will share your kind compliments with the team here. Once again, thank you for your compliments and support. I wish you a pleasant day! With kind regards, Claus Pedersen General Manager
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Kevin T wrote a review Apr 2020
Glendale, California3 contributions7 helpful votes
Sadly this is my last stay before the refurbishment closure on April 20th, I truly love this hotel and will miss my stays as it changes back to become the Regent again, I wish the staff and all my dear friends at the hotel all my best and thanks for making it truly a home from home over the last two years. Thank you so much for all my good days in HK.
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Date of stay: April 2020
Value
Location
Service
Trip type: Traveled on business
Room Tip: High class with staff who really care and make you want for nothing.
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2 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded Apr 9, 2020
Dear 10kevint, Thank you for your amazing feedback. I am delighted to receive your note, and was especially pleased to read your kind words about our valuable staff. It made me happy to know you feel at home with us. Again, please accept my sincere thanks for your support and encouragement. Have a great day ahead! With kind regards, Claus Pedersen General Manager
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JuanNg wrote a review Apr 2020
Hong Kong, China14 contributions23 helpful votes
After hearing the news about the rennovation and rebranding of the hotel, we booked a room there as we have got a lot of memories at the hotel, including family gatherings, festival celebrations and wedding proposal. Apart from trying the restaurants in the hotel, we would love to have the final stay here before its big project. The staff were very welcoming and we had an enjoyable stay. With the IHG membership, we were upgraded to the harbour view junior suite. The room shows its history and we can see the need of the renovation, but we do enjoy the service and warmth from the staff. We earnestly hope all the best to the staff as they are really professional, especially to Vicky, who served us upon checkin. The staff are really the asset of the hotel and I look forward to its new look 30 months later.
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Date of stay: April 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded Apr 5, 2020
Dear 814juanjuan, Thank you so much for your heartwarming feedback. I am also pleased to read your comments about our valuable staff, who really are there to cater for your every need. Please rest assured that we will share your kind compliments with the team. We hope to have the pleasure of welcoming you back to experience the Regent Hong Kong after all the renovations are done! With kind regards, Claus Pedersen General Manager
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teddytravel wrote a review Apr 2020
Sydney36 contributions93 helpful votes
Have been here for business and pleasure and the staff are always fantastic, the location and views are hard to fault, rooms are generous in size, food at yan toh heen is tasty. I am writing this review as I just saw the news that you will finally close for renovations this mth. You will be missed intercon, please bring your excellent staff back when you reopen, looking forward to see your new look!
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Date of stay: April 2020Trip type: Traveled on business
2 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded Apr 5, 2020
Dear teddytravel, Many thanks for your splendid comments and continuous support to the InterContinental Hong Kong. We are delighted to learn that you have enjoyed every aspect of your experience; our unbeatable central location, our famous Yan Toh Heen, the perfect views from the hotel as well as our valuable staff. We hope to have the pleasure of welcoming you back to experience the hotel after all the renovations are done! With kind regards, Claus Pedersen General Manager
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Marc C wrote a review Mar 2020
Greater London, United Kingdom168 contributions179 helpful votes
The Intercontinental is well located in Tsim Sha Tsui, within walking distance of many restaurants and two MTR stations. Maybe it's less of an landmark that it used to be, but it still boasts one of the best lounges, although it could do with a bit of refurbishment (my last stay was over 10 years ago). Good check-in: I arrived early, but the front desk arranged for a speedy making up of my room whilst I was waiting in the aforementioned lounge. Very good stay overall, even standard rooms provide plenty of comfort and space. On that occasion, the price quoted was quite reasonable, which definitely made The Intercontinental a great option.
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Date of stay: April 2019
Rooms
Cleanliness
Service
Trip type: Traveled on business
2 Helpful votes
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Response from ClausPedersen, General Manager at InterContinental Hong Kong, an IHG Hotel
Responded Mar 31, 2020
Dear MCMember, Thank you so much for choosing InterContinental Hong Kong for your destination to stay and your heartwarming feedback. We are delighted to hear that you had an enjoyable stay. Thanks for your compliments for our; convenient location and naming our lounge been one of the best. Moreover, I'm truly glad that our staff was able to assist promptly getting your room ready. Also, you may be pleased to know that our hotel will undergo a major renovation, beginning 2021 and re-open in 2022; which will include a total transformation of all guest rooms, suites and bathrooms. Following an extensive refurbishment, InterContinental Hong Kong will become a Regent Hotel in 2022. The hotel originally opened its doors in 1980 as one of the most iconic hotels to ever carry the Regent brand. Thank you once again for your kind compliments and recommendation with other TripAdvisor viewers. Hope to have the pleasure of welcoming you back to InterContinental Hong Kong in the near future. With kind regards, Claus Pedersen General Manager
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ALSO KNOWN AS
intercontinental hong kong hotel hong kong, hong kong intercontinental
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
503
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Frequently Asked Questions about InterContinental Hong Kong, an IHG Hotel
Which popular attractions are close to InterContinental Hong Kong, an IHG Hotel?
Nearby attractions include Hong Kong Skyline (0.2 miles), David Fashions (Hong Kong Tailors) (0.3 miles), and Victoria Harbour (0.2 miles).
What are some of the property amenities at InterContinental Hong Kong, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Hong Kong, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Hong Kong, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Hong Kong, an IHG Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to InterContinental Hong Kong, an IHG Hotel?
Conveniently located restaurants include Yan Toh Heen (Regent Hong Kong), Giovanni Pina, and Lobby Lounge (InterContinental Hong Kong).
Are there opportunities to exercise at InterContinental Hong Kong, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at InterContinental Hong Kong, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Hong Kong, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Hong Kong, an IHG Hotel?
The staff speaks multiple languages, including Chinese and Japanese.
Are there any historical sites close to InterContinental Hong Kong, an IHG Hotel?
Many travelers enjoy visiting Tai Kwun - Centre for Heritage and Arts (1.5 miles), Sik Sik Yuen Wong Tai Sin Temple (3.6 miles), and PMQ (1.6 miles).