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The Park Lane Hong Kong, a Pullman Hotel

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Traveler (2458)
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About

#48 of 605 hotels in Hong Kong
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, a Pullman Hotel, is a home away from home for global jetsetters and the discerning business traveller. Set in the heart of vibrant Causeway Bay, seconds from the subway station, the hotel is a stone’s throw from the city’s most compelling attractions, from chic designer boutiques and Michelin-starred restaurants to pulsating bars and clubs. Savvy design, intuitive service and jaw-dropping views of the harbour, Victoria Park and the Kowloon skyline combine to make The Park Lane the ultimate sanctuary in Hong Kong for the modern urban nomad.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Park View
City View
Languages Spoken
English, Chinese

Location

310 Gloucester Road, Hong Kong China
Name/address in local language
The Park Lane Hong Kong, a Pullman Hotel
3,253Reviews67Q+A100Room tips
Traveler rating
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Popular mentions
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Ally Y. wrote a review Apr 14
Gold Coast, Illinois5 contributions
The best thing about the hotel is the location which is away from the wild side. The skyline is viewable from our room which was nothing but spectacular! Close to all kinds of shopping and within walking distance to the MTR. The staff spoke enough English to get you by. Also found a 24/7 mom and pop that served the best Chinese food I’ve had in my life. This is one of my fave places to stay at while in town. Had a chance to try their buffet for breakfast and it was awesome. Ordered some dumplings for dinner and tried room service on our last day which we thought was amazing. If you re in HKG, I think this place is simply amazing.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bern C wrote a review Jul 2023
Manila, Philippines6 contributions8 helpful votes
Hotel's Favorite
Parklane Hotel is our hotel of choice every time we come to Hong Kong. The location is super convenient, and the rooms are nice, clean, and spacious. Our dining experience in Playt is also nice, the selection is good and the food is nice and fresh. Dessert was awesome. I am writing this review to commend the staff on the 26/F lounge. All the staff are very friendly and attentive, specially Ms. Galina, she’s very approachable and she made sure to take care of me during my many visits to the lounge. She recommended me to try HK style milk tea, just pour the milk into the hot tea, it’s super good! On one of my afternoon tea time, I showed her photos of my dog on my phone, and moments later she gave me her drawing of my dog! Such a lovely surprise. cпасибо!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: For Asian travelers: you have to bring adapter for UK sockets
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded Jul 12, 2023
Dear Bern C, Thank you for taking the time to share your wonderful review on TripAdvisor community. We are very happy to read that you had an awesome stay and that you always enjoyed our hospitality. We truly appreciate your loyal support and look forward to having you back in our home again in the near future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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charmainechuminyu wrote a review Apr 14
Kota Kinabalu, Malaysia3 contributions2 helpful votes
I really enjoyed my stay at the club floor Park Lane Pullman. Paying that extra gets you nicely renovated rooms, and excess to the club floor. Breakfast, afternoon tea, cocktail is served. The food at the club floor was delicious 😋 the staff there were also professional, attentive, sincere and warm. Love their charming service, warmth and smile. Special thanks to Sandy, Julia, June, Neo, Julia, Julius, Jack, Joey and Michelle for making my family and I so happy during our stay. Thank you for your attentiveness. Thanks chef for the delicious food, and thank cleaners for the most comfortable and clean environment. 😘 You guys inspire me in life so much. Xoxo, Charmaine.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nlsh000k wrote a review Apr 14
Malaysia33 contributions10 helpful votes
First, the location is few mins walk to causeway Bay station and 7 mins walk to time square, which gives super convenience. Not to say There is a 24 hours wellcome grocery store next to the Hotel and Victoria park right opposite the Hotel. I like the Hotel lobby design, the LED screen at the back looks cool. I personally like their Executive lounge classic design and the victoria harbour view from the lounge is stunning. Room is clean and spacious, mattress is comfortable. Their service is great! All the hotel staffs are very polite and friendly! Especially Ms Kitty Lau from Loyalty team. She notice my birthday and get me some amenities to celebrate my birthday! Kudos to Park Lane Hotel team and keep up the good work! I will definitely come back to Park Lane Hotel when i visit Hong Kong again!
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: very busy Hotel especially if there is sports event in that area, may need to take a bit of time...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Greenie L wrote a review Apr 9
Hong Kong, China5 contributions3 helpful votes
Great service from the team on the Executive Floor. Warmest thanks to Sandy, June, Neo, Michelle, Jack, Joey, Julius and Julia! They are always one step ahead with our needs and preferences. The housekeeping team is also most efficient and helpful at all times. The location of the hotel is most convenient. It’s right next to the Victoria Park , and the MTR station and shopping area are just a few steps away .
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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hklovespenguin wrote a review Apr 8
Sydney, Australia1 contribution
Highly recommend staying at The Park Lane, Pullman Hong Kong as the staff are friendly and attentive. Special thanks to Florance L as she was really efficient helping us check in and assisted us in getting a room at a higher floor as she noticed from our passports it was my husbands birthday and my birthday a few days ago. Loved how she even wished me a Happy Belated Birthday! The room was spacious and modern with breathtaking views and also a big bed with soft pillows. The hotel was close to shops and the MTR so really conveniently located too. Would definitely come back next time we visit Hong Kong.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Escape39530811977 wrote a review Apr 6
1 contribution
The staff is very friendly and helpful. Carter t reception desk in particular was very kind and allowed me to do a late check out without any fuss. Cab attendants (2-3 Indian guys) - in the taxi area are very courteous and helpful. Overall, it was a good experience. Breakfast menu can add some more Vegan/Vegetarian options.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gabriella wrote a review Apr 5
Adelaide, Australia3 contributions
I'd like to write this late review to tell other people how the staffs tried their best to make you feel special during your stay. We were celebrating our 9th anniversary and they made a cute gesture with a cute hand written card, complimentary bottle of wine and some macarons. Rest assured it was 100% appreciated. Thanks so much to Cory, Kitty, Ursa, Kennix for taking your time to write us a letter and email after our stay! However, I have noticed that during check in they do not have a way to identify if you're an accor member = you could be waiting in line for too long if you're not aware that they have a separate lane for priority check in (accor plus members). Also, we got lost finding the main entrance of the hotel as it was attached to a ?mall. Overall, we were pleased with the room. It was clean and cozy and the location was the best. Close to everything and few meters away from the train station.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: It's connected to the mall/ IKEA. Entrance could be hard to find at first if you're walking from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ian wrote a review Apr 3
Manchester, United Kingdom17 contributions6 helpful votes
I have stayed in this hotel many times when visiting Hong Kong It’s in a great location in Causeway Bay, next to the MTR and with loads of shops and restaurants outside . My room was good and clean but the particular highlight is the Executive Lounge. The staff are amazing. A perfect mixture of friendly and professional and they always remember you by name and your personal preferences. I stay in many hotels around the world and they are the best I have ever known.
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Date of stay: March 2024Trip type: Traveled solo
Room Tip: The executive lounge has amazing views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wai Lok T wrote a review Apr 1
5 contributions1 helpful vote
Back to this hotel again with my whole family. This was our second time staying 11 days in the hotel this year with hospitality and special caring, our preferred hotel and met again cheerful ACCOR teams in reception and lounge. Associated with perfect and convenient location in the city centre, we enjoyed the stay under hospitality attendance throughout our stay from your teams. Particular appreciation and commendation are extended to the ACCOR Loyal Service team Ursa, Kitty and Florence for the excellent arrangement of rooms and the Executive Lounge team Sandy, Bonnie, June, Neo, Jack, Joey Michelle, Julia, Rachel and Julius for their excellent services and attendance, glad to meet them all again. We felt like home while staying in the hotel and my whole family really enjoyed our time in HK. Well done teams for your professional service and look forward to see all again soon. Proud of your teams work and thank you once again
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 1 week ago
Dear Wai Lok T, Thank you for taking the time to share your wonderful experience on TripAdvisor community. It is a pleasure to learn that your stays with us were always enjoyable and that our facilities and services surpassed your expectations. We appreciate your high recommendation and look forward to having you back again in the near future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$212 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港柏宁酒店, park lane hotel hong kong
FORMERLY KNOWN AS
The Park Lane Hong Kong
LOCATION
ChinaHong KongHong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
818
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE PARK LANE HONG KONG, A PULLMAN HOTEL - Updated 2024 Prices & Reviews

Frequently Asked Questions about The Park Lane Hong Kong, a Pullman Hotel
What are some of the property amenities at The Park Lane Hong Kong, a Pullman Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Park Lane Hong Kong, a Pullman Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Park Lane Hong Kong, a Pullman Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Park Lane Hong Kong, a Pullman Hotel?
Yes, a parking garage and valet parking are available to guests.
Are there opportunities to exercise at The Park Lane Hong Kong, a Pullman Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does The Park Lane Hong Kong, a Pullman Hotel have airport transportation?
Yes, The Park Lane Hong Kong, a Pullman Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Park Lane Hong Kong, a Pullman Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Park Lane Hong Kong, a Pullman Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Park Lane Hong Kong, a Pullman Hotel?
The staff speaks multiple languages, including English and Chinese.
Does The Park Lane Hong Kong, a Pullman Hotel have any great views?
Yes, guests often enjoy the harbor view available here.
Is The Park Lane Hong Kong, a Pullman Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.