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310 Gloucester Road, Hong Kong China
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Traveler (2035)
360
Panoramas (40)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Park Lane Hong Kong, a Pullman Hotel
Updated 09/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 801 hotels in Hong Kong
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, a Pullman Hotel, is a home away from home for global jetsetters and the discerning business traveller. Set in the heart of vibrant Causeway Bay, seconds from the subway station, the hotel is a stone’s throw from the city’s most compelling attractions, from chic designer boutiques and Michelin-starred restaurants to pulsating bars and clubs. Savvy design, intuitive service and jaw-dropping views of the harbour, Victoria Park and the Kowloon skyline combine to make The Park Lane the ultimate sanctuary in Hong Kong for the modern urban nomad.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
558Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
2962Reviews62Q+A100Room tips
Traveler rating
  • 1,841
  • 815
  • 196
  • 63
  • 48
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
Nichole Y wrote a review Sep 2022
6 contributions1 helpful vote
Parklane has always been one of my favourite staycation places in Hong Kong. It is our second time back Annie from front office was very helpful. The room was excellent and we enjoyed the fantastic view. We certainly made the most of our visit. It was a memorable stay and cant wait to be back again.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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J.See wrote a review Sep 2022
Hong Kong, China17 contributions9 helpful votes
+1
Hotel's Favorite
We’ve been to a lot of staycations over the past 2 years, 5-star hotels, hip hotels, new hotels, or ones with history, but we have to say we had one of the best staycation experience at Park Lane. We joined the Monet Package from Klook, it includes a Monet Garden themed room, in-room afternoon tea for 2, buffet breakfast for 2, and a Monet themed picnic basket (which includes a bottle of Champagne, 2 champagne glasses, and a Monet garden printed picnic mat). The view in the room is just spectacular, overseeing Victoria Harbour. The room is nicely decorated and Monet themed. Since the view in the room is so great, it makes the in-room afternoon tea a great experience. As we have access to the club floor, we also went and had a drink there before our dinner. The Executive Floor staffs are so helpful and kind that they really made you feel like a VIP. Special thanks to Sandy, the Executive Floor Manager, and her team, Neo, June, Roger, Jillian, Jack, Michelle, Julius, Andy, and Ben. We appreciate all your help and kindness. We also booked a painting session on their executive floor, you have Victoria park in front of you, and we enjoyed it a lot. We also had a great dining experience at their restaurant, SKYE, which is in our separate review. Overall, we think Park Lane is a hidden gem, its super convenient location, super friendly and helpful staffs, and great food really makes our stay a superb experience.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 4 weeks ago
Dear J See, Thank you for choosing to stay with us and for taking the time to share your wonderful experience on TripAdvisor community. We are delighted to know that, like many of our guests, you enjoyed so much of our staycation offer. We very much appreciate your kind words about our passionate teams and look forward to welcoming you again in the future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heng Boy wrote a review Sep 2022
Singapore, Singapore277 contributions112 helpful votes
Stayed in 1830 from 20th Sep to 25th Sep. Overall a nice stay. Room furnishing is rather dated but location is great. Will be back. But the rate for my extension is rather high @ $1900+ for a night, still it’s worth it. Special mention and thanks to Duty Mgrs Henry and Rick for assisting in my stay. You also have a very good doorman - he is a gem to your hotel. Unfortunately, I’ve forgotten his name but he was on duty on 20th Sep Tuesday at around 12:30pm and around 7:30pm on Thursday 22nd Sep. he speaks good English and Cantonese. He is always ready to help, courteous, just a wonderful man and good at his job
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 5 days ago
Dear Heng Boy, Thank you for your nice feedback following your recent stay with us. We are delighted that our teams well looked after you and made your stay a pleasant one. Henry, Rick, Sony and the rest of the team thank you for your compliments. We truly look forward to the pleasure of welcoming you back again in the near future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SIU168 wrote a review Sep 2022
1 contribution
Staff is very polite. Hotel room was spacious and view overlooking the victoria park with a partial harbour was awesome.The purpose of staying in Park Lane for the celebration of my parent. I like the yoga mat facility. Ella in email responses my request very fast and professional.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 5 days ago
Dear Siu168, Thank you for sharing your kind review with us. At Pullman, we strive to ensure each and every guest's expectations are not only met but exceeded. We are glad that you had chosen our hotel to celebrate your parent's birthday and look forward to welcoming you and your family again in the near future. Sincerely. Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
achanster2019 wrote a review Sep 2022
Hong Kong, China2 contributions2 helpful votes
Hotel room was spacious and view overlooking the victoria park with a partial harbour was awesome. However, I was very unhappy with the check-in process. There was one check-in desk open only and for some reason it was taking a long time. I am disabled and the staff saw me walking, but still directed another couple to be checked in first. Then, despite me having a screen cap of the booking via the Accor app, the manager (Allen) said he could not locate my booking at all. He helpfully offered to book manually on the spot. However, the whole process took more than half an hour, which caused quite serious strains to my legs. He eventually offered me a high chair to sit on. I would like to know why the App didn't work and why hotel has no record when the App confirmed my booking. Back to the room, the glass bathroom was nice but the curtain was not block out, every time one of us used the bathroom at night, the other person would get a bright light, which affected our sleep quality a lot.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 5 days ago
Dear achanster2019, Thank you for your review of your recent stay with us. We truly appreciate your feedback and will continuously monitor and improve our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mandy K wrote a review Sep 2022
1 contribution
I want to compliment two of the staff in this hotel, Sandy, the manager of the executive floor lounge and Jilian. because i forgot to bring my bag after the tea, and Jilian noticed that and proactively bringing my bag to Sandy, and she finally reached me by calling my phone and gave it back to me. I appreciate how their service and kindness cause i thought i would have lose my bag. So i wanted to compliment them and next time on my vacation, i would like to choose this hotel again.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 1 week ago
Dear Mandy K, Thank you for sharing your wonderful review on TripAdvisor Community. It is rewarding to receive your wonderful feedback and this motivates us to continuously provide excellent service to our guests. We very much look forward to having you with us again in the future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily Yeung wrote a review Sep 2022
1 contribution
The purpose of staying in Park Lane for the birthday celebration of my hubby. I sent a message to Park Lane before my staying. It's so surprise to see the decoration in the room with balloons and hanging birthday words. Besides, the birthday greeting card is put together with a bag of Macaroon. The greeting card is handwriting and drawing by Loyalty Service team (Wing, Cindy & Ursa), not printing. Together with Macaroon, so sweet.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 1 week ago
Dear Emily Yeung, Thank you for taking the time to share your memorable experience with us. I am delighted to read that my team went the extra mile to make you feel special on this occasion. Rest assured your compliments have been shared with them. We appreciate your kind words and look forward to welcoming you both again in the near future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John M wrote a review Sep 2022
1 contribution
Fantastic venue, fantastic staff and service. A big thanks to Wing, Cindy and Ursa for all the effort *****! Been visiting this hotel for over 20 years, and it's still great. Location and convenience is second to none.
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Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: 21st floor and up
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 1 week ago
Dear John M, Thank you for taking the time to share your five-star review on TripAdvisor community. It brings us great pleasure to know that you had another superb experience during your recent stay with us. We will continue to show our commitment to service excellence and look forward to having you back to our home again soon. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chanl979 wrote a review Sep 2022
1 contribution1 helpful vote
It was a nice stay at the Park Lane, very comfortable room setting and excellent food. Great thanks to the executive floor team members - Sandy, June, Neo, Roger, Jillian, Michelle, Jack, Julius, for your decorations and birthday card! We enjoyed our night there.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 1 week ago
Dear chan1979, Thank you for sharing your great review and the compliments you have for our Executive floor team. We are delighted to read of your enjoyable stay and the service level provided exceeded your expectations. Thank you again for your kind words and we look forward to welcoming you back again in the near future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat Chan wrote a review Sep 2022
1 contribution
Things were going pretty well during my stay except for a little incident in the lounge and the overall arrangement for the breakfast. I visited the lounge for my afternoon tea and requested some extra kebab after finishing my first plate. But ironically, the lounge staff told me that food could only be refilled once, and he had to check. To be frank, in all my hotel-staying experiences, I never heard of a limit for the amount of food provided in the lounge, especially when everything only comes with one piece. Although they ultimately served me the additional food I requested, they were not that willing to do so and no one explained to me the "limit" they initially talked about. Staff should always do their "checking" behind the guests and it was definitely unwise and disrespectful to challenge their guests. On the same day's cocktail section, I was sorry to comment that the lounge staff was totally unprofessional as they completely forgot about me and my drink after asking when I first arrived. Lastly, I was pretty disappointed that the hotel made our breakfast time limited to only an hour and within a specific time range, shouldn't the hotel consider any alternative plans to resolve the problem either, e.g. breakfast can be served at the lounge, etc?
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Park Lane Hong Kong a Pullman Hotel, Other at The Park Lane Hong Kong, a Pullman Hotel
Responded 2 weeks ago
Dear Mr. Chan, Thank you for taking your precious time to share your experience with us. We regret to learn that your experience was negatively impacted by the service shortfalls at the lounge and breakfast arrangement. We truly value your feedback which is extremely important to us. It has been shared with concerned Heads of Department as we strive to continuously improve ourselves to provide a pleasant experience for our guests. We appreciate your loyal support to AccorHotels and look forward to the opportunity to welcome you back again in the future. Sincerely, Luc Bollen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$146 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港柏宁酒店, park lane hotel hong kong
FORMERLY KNOWN AS
The Park Lane Hong Kong
LOCATION
ChinaHong KongHong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
818
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Frequently Asked Questions about The Park Lane Hong Kong, a Pullman Hotel
Which popular attractions are close to The Park Lane Hong Kong, a Pullman Hotel?
Nearby attractions include Causeway Bay (0.2 miles), Victoria Park (0.1 miles), and Hysan Place (0.2 miles).
What are some of the property amenities at The Park Lane Hong Kong, a Pullman Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Park Lane Hong Kong, a Pullman Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Park Lane Hong Kong, a Pullman Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Park Lane Hong Kong, a Pullman Hotel?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The Park Lane Hong Kong, a Pullman Hotel?
Conveniently located restaurants include Fleur de Sel, Nabe-Dokoro Sessyu, and Vie-won-won.
Are there opportunities to exercise at The Park Lane Hong Kong, a Pullman Hotel?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Does The Park Lane Hong Kong, a Pullman Hotel have an airport shuttle?
Yes, The Park Lane Hong Kong, a Pullman Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Park Lane Hong Kong, a Pullman Hotel have airport transportation?
Yes, The Park Lane Hong Kong, a Pullman Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Park Lane Hong Kong, a Pullman Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Park Lane Hong Kong, a Pullman Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.