Harbour Grand Kowloon
20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong China
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About
#102 of 802 hotels in Hong Kong
Location
4.1
Cleanliness
4.6
Service
4.4
Value
4.1
Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront, just a few steps from MTR Whampoa Station Exit D2 and adjacent to the pier travelling to North Point and Central. The hotel features 967 beautifully appointed rooms and suites, four restaurants, certified Halal food available (advance order is required), a rooftop swimming pool with panoramic harbour views and a fitness centre with state-of-the-art facilities.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Marina View
Languages Spoken
English, Chinese
Location
72Somewhat walkable
Grade: 72 out of 100
136Restaurantswithin 0.75 miles
14Attractionswithin 0.75 miles
20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong China
Name/address in local language
Getting there
Hung HomMass Transit Railway (MTR)14 min
North PointMass Transit Railway (MTR)19 min
Rental CarsSee rental cars from $135/day
3793Reviews137Q+A100Room tips
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Truly 5 stars with great service, fabulous pool and gym. Location is most convenient. Love the friendly staff, always ready to help. Near to MTR, seeing fantastic views of the harbour, HK Island and ferries.
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
SapphireNorthYorks wrote a review Sep 12
Yorkshire Dales National Park, United Kingdom61 contributions60 helpful votes
Put in a booking for next year which clearly stated payment would be made at hotel. They tried to take a payment which my bank declined obviously thinking it was suspicious and instead of getting in touch and trying to resolve they immediately cancelled the booking. Unprofessional and definitely not what I would expect of of an alleged 5 star hotel!!!
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Date of stay: September 2023Trip type: Traveled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 2 weeks ago
Dear Valued Guest, Thank you for choosing to stay with us, and we appreciate you taking time to give us the feedback. We will look into the areas you mentioned immediately and share your comments with our concerned department for continued improvement. Thank you again and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good service and good room, the staff gave us free upgrade for celebrate birthday. The day we stay met the bad weather, the staff have also gave us an extra hour for check out which allow us to leave while the rain was smaller. However, we do hope for more choice of food for the dinner buffet as the buffet was quite expensive. Overall, we do have a comfy and enjoy stay.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 2 weeks ago
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arranged a reservation at The Harbour Grand Kowloon for my parents, spanning over two weeks. This hotel truly embodies its "Grand" title, evident from the moment we stepped into the luxurious reception hall. Situated on the picturesque Whampoa waterfront, the hotel offers breathtaking, unspoiled views of Victoria Harbour. My parent's room was spacious and boasted a partial view of the waterfront. We took pleasure in relaxing by the window, savouring a glass of wine while watching the constant parade of boats sail by. Additionally, the patio bar facing the harbour provided a serene haven to unwind and enjoy a well-deserved drink after a long day of sightseeing. The highlight of our stay was undoubtedly the fantastic pool. Perched high above, it afforded a 360-degree panorama of Victoria Harbour. On one occasion, I was able to join my parents for a swim without any issue. However, a different pool receptionist created a fuss on our second visit, claiming that the room did not accommodate an additional guest. While I understand their policy, it was perplexing as it hadn't been an issue previously. Considering the substantial amount I paid for the hotel over two weeks, I believe they could have shown greater flexibility, rather than strictly adhering to a rule that seemed trivial. Nonetheless, I was still permitted access to the pool area, although the chilly spring evening dissuaded me from swimming. Adjacent to the pool, a spacious deck with ample chairs and tables largely remained unoccupied, presumably reserved for weddings and other events. I couldn't help but feel that the hotel could make better use of this area by incorporating a bar or enhancing its ambiance. Transforming it into a rooftop bar would be a splendid addition, as it currently appears underutilised and wasted. During the check-in process, an unusual incident occurred, possibly due to a translation issue. The receptionist attempted to charge me an additional 3000HKD as a "service charge," insisting it was mandatory. To refute this claim, I presented my booking confirmation, which clearly stated the amount indicated on the invoice as the only valid payment. I argued that the receptionist's 3000HKD charge was baseless. In response, he provided me with a breakdown of the supposed service charges on a piece of paper. Bafflingly, it included fees for long-distance phone calls, laundry services, and the option to dine at the hotel's restaurants and settle the bill during checkout. These charges were ludicrous, as we neither requested nor required any of these services. Eventually, the receptionist relented and waived the additional charge. It seemed nonsensical to expect guests to make long-distance calls in this day and age. Moreover, I reside in Hong Kong, making it convenient for my parents to handle their laundry at my place. Overall, the staff at The Harbour Grand Kowloon were generally friendly, and the hotel itself was delightful. However, it could benefit from a more meticulous approach to detail and has the potential to exceed its current offerings. Nevertheless, my parent's stay was very satisfactory, and I'm confident that my parents thoroughly enjoyed their time here. …
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Date of stay: April 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 2 weeks ago
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the areas which failed to meet your expectations and we will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We appreciate your valuable feedback as it is only through your comments we would be able to improve our service standards. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived around 12 noon but was told check in is at 3.30pm. And so we asked for an upgrade to a slightly bigger room but was rejected as our stay of 6 nights were too long - we were told. Next time, I shall not book any hotels for more than 4 nights then. Lesson learnt! Assigned a Harbour view Twin room in the newer Tower Wing, which was what we had booked. Room was not huge but the Twin beds were wider than our previous Park Hotel HK Twin beds. But the most outstanding feature of this room has to be the astounding splendid views it offers - the expansive sea, buildings on both sides of the HK island & the Kowloon side and in the middle of it all, the open air swimming pool - a view unforgettable indeed! Bathroom was a tad small and the room was also smaller than our 3 nights at the Park Hotel (upgraded to a corner room). Later, the Duty manager called to asked if we would like an upgrade to a bigger room in the Old Wing's 16th floor. But upon inspecting that bigger room, we turned it down for two reasons - views not as great as the Tower Wing's and there is a smell of thinner as some repairs were being made in that room. Needless to say, we were disappointed that in such a huge hotel, they could not even afford us a slightly bigger room for our 6 night's stay ...? To add salt to injury, our Tower room is an interconnecting room, enabling us to hear noises from the next door guests from time to time, again, rather annoying! Hence, this was a 4 stars stay for us. Location, however, is REALLY great! 2-3 mins walk to the Whampoa MTR subway, 4 mins walk to a Bus Terminal and 3-4 mins walk to a Ferry Terminal with boats going to North Point & Central on HK island. There were also tons of shopping at nearby Aeon Mall, Don Don Donki & many other local restaurants. We were spoil for choice for foods, especially! The beautiful outdoor pool with very strong jacuzzi jets for back massage is a tad older but good enough for laps. Views are also great from the pool! However, it opens only from 8 am daily, a tad too late for early risers like me (7am should have been perfect like the Novotel Citygate Hotel where we next stay). The gym, though, opens from 7 am daily. Swimmers ought to follow pool instructions and rinse themselves before entering the pool but this was not enforced, so it was a turn off for people like me who rinse first! The the other annoying thing about staying in the newer Tower Wing is that you would have to change lifts on the 20th floor, each time before going up or coming down. Somehow, we got rather used to it but its still a chore! Never taken any meals within the Hotel, so cannot comment but their Lobby restaurant seemed to be very popular for breakfasts & buffet lunches/dinners. Overall, no regrets staying at the Tower Harbour view room here, but 6 nights is indeed too long, maybe 3-4 nights would suffice. …
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Ask for a Tower harbour view room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded Jul 7, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was fantastic, the staff were always helpful, the maids daily changed beds and fresh towels. If returning to HK in near future I would most likely book Grand Harbour once more. I would have wished for iron and board in room , however was available on request. Colin Walker
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded Jul 6, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The newly refurbished suites are well designed, but lack basic accessories like clothing iron and cutlery. Hotel facilities havn't been refurbished, the gym is still decent the pool has damaged daybeds and obvious dirt/mold stains on the pool glass. The pool view is fantastic and you can view half of the symphony of lights from it. Negatives would be the subpar service, While waiting for check-in we were the only ones waiting next to the seating area then two separate counters proceeded to check in other guests who arrived 5mins after us just because they were standing close to the queue area which was just under 5 metres away. The credit card security deposit is OPTIONAL yet they don't mention it. You can opt not to deposit and conduct on-site property transactions with cash. The Suites and club lounge on the 20th is very small and merely a waiting area. Based on the price point for rooms I'd revisit.…
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: All rooms have been recently refurbished
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded Jun 8, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent hotel. Great service. Excellent view. The room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices; it was a very wide buffet spread. Also, do not miss the amazing buffet seafood dinner omgeee! . The people in the reception were very helpful and accommodating. Bruce from concierge is on the spot in giving directions with his magic map! ) The location is great- very near to Train Station. I would recommend to friends, and will definitely stay again if Im back .
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Very close to MTR stations and downtown. Excellent bay view! Amazing foods!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded Jun 4, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was wonderful and that you enjoyed the stunning harbour view of your room. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future. Best wishes, Harbour Grand Kowloon Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited HK with my husband after 3 years, we were so happy to choose to stay here at Harbour Grand Kowloon. The room was fantastic with modern furniture and amazing harbour view - thanks god for the good weather during our stay. Love the showering area, as we can also use the bathtub! The bathroom was also very clean and tidy. The staff here were also very helpful, from the doormen, front desk to housekeeping staff - we felt welcomed every time when we came back to the hotel after our long days. All in all, will definitely come back again next time! Hope to try their Japanese restaurant too!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded Jun 4, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future. Best wishes, Harbour Grand Kowloon Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a hotel with the 'wow' factor. It is beautiful. I loved the view from my tower room of both city and Harbour. The bathroom and amenities were great. Room size was very good. The bed was huge. Lots of closet space also. A few things were not quite right when I arrived. Key card didn't work on my door. Safe didn't work and also blinds were broken. Things happen and I'm ok with it. However, I was charged upon booking, the full amount which was non refundable....yes that can be common. I just don't appreciate you taking more money off me upon arrival as a bond. Particularly for a room that wasn't quite up to standard considering you'd had my money for 4 months. Staff were fine. Housekeeping was great and friendly. Door staff lovely too and helpful. I would stay again.…
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Date of stay: April 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded May 23, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$163 - $248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harbour grand kowloon hotel hong kong, harbour plaza hong kong, hong kong harbour plaza, harbour plaza hotel hong kong
LOCATION
ChinaHong KongKowloon / Whampoa / Kowloon City District
NUMBER OF ROOMS
967
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Claim Your ListingHARBOUR GRAND KOWLOON $147 ($̶1̶7̶4̶) - Updated 2023 Prices & Hotel Reviews - Hong Kong
Frequently Asked Questions about Harbour Grand Kowloon
Which popular attractions are close to Harbour Grand Kowloon?
Nearby attractions include Kowloon Walled City Park (0.5 miles), Hong Kong Coliseum (Coliseum) (0.7 miles), and The Whampoa (0.2 miles).
What are some of the property amenities at Harbour Grand Kowloon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Harbour Grand Kowloon?
Top room amenities include a flat screen TV, blackout curtains, and a view of a nearby landmark.
What food & drink options are available at Harbour Grand Kowloon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Harbour Grand Kowloon?
Conveniently located restaurants include Steam Fresh (Whampoa Garden), Hung Tong, and Red Sugar.
Are there opportunities to exercise at Harbour Grand Kowloon?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Harbour Grand Kowloon have an airport shuttle?
Yes, Harbour Grand Kowloon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Harbour Grand Kowloon have airport transportation?
Yes, Harbour Grand Kowloon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harbour Grand Kowloon?
Yes, dry cleaning and laundry service are offered to guests.
Does Harbour Grand Kowloon offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.