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Regal Oriental Hotel

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Regal Oriental Hotel
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636 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Jakarta, Indonesia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 6 nights last week. This is the third year in a row that we (again) picked this hotel. We somewhat wondered if the hotel maintained its previous service and quality. The check-in process was quick and the staff was friendly. We have seen an increasing number of groups (mainly from China & India) but their presence didn’t... More 

Helpful?
Thank travelria
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear travelria, WELCOME BACK! It is brilliant to read that you can experience how we continuously improve ourselves and achieve 100% guest satisfaction for you. I am so happy that you enjoyed the time with us. Many thanks for your appreciation. We hope you will soon be back in Hong Kong, enjoying staying with us again. Best regards, Christoph Szymanski More 

Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We personally wouldn't stay at The Regal Oriental Hotel ever again, as we found it was not central to much other than a bus terminal which rightly provided the option of catching buses rather than taxis, although taxis are relatively cheap. Staff were both polite & friendly, however it appeared very difficult to communicate over the phone when requiring simple... More 

Helpful?
Thank Kimberley J
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Kimberley J, Many thanks for sharing your thoughts and views. I sincerely regret that you did not enjoy your stay with us and I recognize that it is a critical, alarming comment for our Housekeeping Team to improve continuously. Regarding the laundry service, I trust that it is very competitive with other hotels in our area but I am... More 

Travelers are raving about these Hong Kong hotels

Ipswich, Australia
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel was booked by travel agent Cruise1st. (will never use them again!) We used Regent hotel group's airport transfer bus which stops at various Regal hotels throughout the area, starting at Regal Airport, which looked very impressive; next was Regal Riverside which also looked really nice in a really nice area. The next stop was the Oriental. It seems... More 

Helpful?
Thank Graham R
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Graham R, Thanks for your comments. It is sad to hear that we did not meet your expectations. We are proud of situating in Kowloon City with Kowloon Walled City Park, many great restaurants and local shops, shopping mall and convenient store. Another optional room type will be our Executive Club Rooms on the top floors – offering great... More 

Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As I'm in a hurry, I want to check in at lobby although I knew executive floor checkin was on the 3/F. Unfortunately I was told to go to 3/f for express checkin. When I arrive the 3/F, there are 2 front staffs & 1 at the back. The front staff asked me to wait until she finish the checkin... More 

Review collected in partnership with RegalHotel.com

Helpful?
Thank Thomaskfli
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Thomaskfli, I am sorry to keep you waiting for check-in at the beginning. Other than that, we achieved 5 out of 5 guest satisfaction indexes from you. Many thanks for your feedback and we are pleased to welcome you again very soon. Best regards, Christoph Szymanski More 

Singapore
Level Contributor
76 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here for 1 night coming back from Shenzhen by train and going to the airport the next morning. They gave me the high floor room and as the elevator only goes to the level below I had to walk 2 stairs with suitcases. I would have appreciate if the reception staff told me this when they hand me... More 

Helpful?
Thank Gotcha4444
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Gotcha4444, Many thanks for visiting Regal Oriental Hotel and writing us a review. Indeed many guests love to stay on 14/F because of its peacefulness and privacy. Our service team will definitely record your preference. Our Training and Culinary Teams are working on advanced hospitality training program and ensure everyone will demonstrate our genuine ROH’s service culture. We hope... More 

Bengaluru (Bangalore), India
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Regal Oriental Hotel in Kowloon, Hong Kong is a good hotel. Spacious rooms (by Hong Kong standards), Clean, Hygienic, Excellent Bath and Bed linen, Good connectivity (WiFi), Breakfast was rather sumptuous, and, friendly staff at the Front Desk. Though, same cannot be said of the Restaurant staff who were quite unfriendly and rude. However, the Hotel has no access... More 

Helpful?
Thank Abraham1961
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Abraham1961, Thanks for being our Regal Rewards member and for enjoying speical privileges from our program. I am pleased to read that Housekpeeing team did a very great job for you. I personally take bus no. 25M to Kowloon Tong MTR station which departs just in front of our property every 5 minutes. It costs HK$5.5 per person only.... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

When we arrived I was not happy with my room as it smelt damp but they quickly moved us to a better one 👍🏻the hotel itself is lovely but the surrounding area is dreadful . The staff were great especially the concierge's

Helpful?
Thank Shawie8
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Shawie8, Speical greetings from Concierge team! THANK YOU. Like previous reivews from travellers, Kowloon City is amazing – we are surrounded by scenic and tourist spots, shopping and entertainment complexes and themed restaurants. Please come back again and have fun with us. Best regards, Christoph Szymanski More 

Pambula Beach, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This , hotel is close to public transport which is a bonus . Great dumpling restaurant near by. The walled city is a must , beautiful gardens & quiet ares to enjoy & relax in the heat of Hong Kong Atrip to the Peak by bus then the tram down is a good option . Rooms smell of cigarette smoke... More 

Helpful?
Thank zoegirl52
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear zoegirl52, Relaxation, gourmet journey and great assessbility – this is all about Kowloon City! I am so glad that you had so much fun here. Everyone here thanks for your kind words. Now we know your preference – we will reserve a non-smoking room for your next trip in Hong Kong. I must recommend you staying at our brand... More 

hong kong
1 review
4 of 5 stars Reviewed 1 week ago

Located in Kowloon City which is not near to MTR station, no free shuttle but accessible by bus or van. Plenty of restaurants nearby especially Thai food. WIFI in room is not stable and frequently disconnected. The room is clean and comfortable.

Review collected in partnership with RegalHotel.com

Helpful?
Thank ansbe
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear ansbe, It is nice to read that you love to stay with us. I agree that our neighbourhood never makes you get bored. Thanks for pointing out the comments on WiFi stability – we are working on enhancement project. We certainly hope to see you again very soon. Best regards, Christoph Szymanski More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

Good location with convenience transportation, very close to Mongkok and TST, also very friendly front desk. Very clean for the room and open areas. Many good restaurant around and wide range of selection.

Review collected in partnership with RegalHotel.com

Helpful?
Thank thomastW2683QG
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear thomastW2683QG, Wow – it is wonderful to read that you had a memorable stay with us! Everything works very well for you and we are proud of making you trip as perfect. We will not sit still but keep moving forward. We look forward to your many returns. Many thanks. Best regards, Christoph Szymanski More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Location: China > Hong Kong > Kowloon City
Price Range: $86 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Oriental Hotel 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong
Hotel Style:
#88 Business Hotel in Hong Kong
#106 Luxury Hotel in Hong Kong
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