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Regal Riverside Hotel

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Regal Riverside Hotel
Regal Riverside Hotel
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1,322 Reviews from our TripAdvisor Community

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Showing 891: English reviews
England, United Kingdom
Level Contributor
11 reviews
5 of 5 stars Reviewed yesterday NEW

When we arrived the receptionists were welcoming and all staff were helping to make us enjoy our stay. I really had an amazing time the beautiful views! Everything was clean when we arrived back from shopping.

Helpful?
Thank bubbly102016
New Delhi, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is in Sha Tin and its in new territory. The place is really good and at a good location, but far from the rush. The hotel is really amazing and its rooms too. I had booked a superior room and it had two beddings and a great river view. The room was the best part. I liked to... More 

Helpful?
Thank Divya K
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Divya K: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong. Most guests love our peaceful surrounding and enjoy the glorious river view and we are glad to learn that you were happy with the room assignment. We do have shuttle service to Tsimshatsui East or guests can take the public bus to... More 

Hong Kong, China
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in many hotels with my three kids. But, this is my first time, a lady approached us for the charge of the kids each $50 since we didn't put the kids on the checking list. Very strange and annoying request. Make my mood down. Actually, I didn't my couple name too, only my name, but she didn't ask... More 

Review collected in partnership with RegalHotel.com

Helpful?
Thank fionatsang0404
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear fionatsang0404: Thank you for choosing Regal Riverside Hotel. We always make our all-out effort to accommodate our guests and ensure all in-house guests can enjoy the hotel facilities during their stay. We do try to keep our swimming pool facility for registered hotel guest enjoyment, therefore, we double check with number of guests registered in each room, the extra... More 

Southampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Well it was fairly cheap at about UK £70 per night, and you get what you pay for I suppose. Website photos do well to dress it up but (unlike both my guide books say) it is dated, needs maintenance and a good clean (room is not what I'd describe as clean, despite daily chambermaid visits). Definitely not 4 (European)... More 

Helpful?
Thank Lindenjs
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Lindenjs: Thank you for choosing Regal Riverside Hotel. Your constructive comments on all aspects are noted to hearts. We will certainly review our internal operations and strive for possible improvement. The long queue in the evening could possibly due to lot of other guests arriving at the same time as you, normally the busy hour is around 2pm to... More 

Travelers are raving about these Hong Kong hotels

Melbourne, Australia
Level Contributor
171 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Look I know rooms on Hong Kong are small and this is the style due to space but these rooms are small. But I will SY they are affordable. Not my normal style and the location is near the MTR. There are many restaurants in the hotel and in the area highlight for me was the view See pics

Helpful?
Thank Damorob
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Damorob: Thank you for staying at Regal Riverside Hotel and posting your comments on Trip Advisor. We do have many choices of rooms in different style and size, please visit our hotel website for details and book direct with us to enjoy the exclusive privileges. We have over 10 restaurants and bars serving various cuisines including international buffet, Japanese,... More 

Dongguan, China
1 review
3 of 5 stars Reviewed 1 week ago

walking 15~20 min. to MTR is too hot inbthe day time; a room for 4 people but free Wifi only available for 2 devices; I requested non- smoking room but was arranged the smoking one originally. The front desk people seems not experienced

Review collected in partnership with RegalHotel.com

Helpful?
Thank Riverho2016
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Riverho2016: Thank you for your valuable sharing. MTR station is in walking distance from our hotel and also one stop away for taking public bus right in front of our hotel. We are sorry that our Front Desk associates could not find you a non-smoking room upon your check in. Although we always do our best to accommodate guest... More 

Taipei, Taiwan
1 review
4 of 5 stars Reviewed 1 week ago

High value by cost, counter service is efficient with hospitality. The service at counter is efficient and customer oriented. Room is clean and the one big bed is very comfortable. Many places for variety of food choices.

Review collected in partnership with RegalHotel.com

Helpful?
Thank hankdu
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear hankdu: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong and your kind contribution on Trip Advisor is much appreciated. We are delighted to learn that you were happy with our room furbishing as well as services. Your praises will certainly be shared with all associates as encouragement, all of us at Regal... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

Friendly staff, excellent customer service, great shuttle to and from airport! Good location! Many restaurants within walking distance. Nice view of the river, close to a huge shopping mall, convenience to major transportation.

Review collected in partnership with RegalHotel.com

Helpful?
Thank wingl878
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear wingl878: Thank you for staying at Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. We take great pleasure to learn that you had a very enjoyable stay with us and our services and facilities were to your entire satisfaction. Your kind compliments are very much appreciated, rest assured that we will continue in our endeavor to... More 

London
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for the second time - end March/ early April this year over Easter period. My main reason to choose this again was budget. We have booked this hotel as part of BA holidays and have got confirmations from BA beforehand saying they have paid the extra bed for my child as I noticed in the... More 

Helpful?
Thank Smileydoll
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Smileydoll: Thank you for choosing Regal Riverside Hotel. We are sorry to learn of your unpleasant experience upon check in, and we had received your prepaid request of extra bed supplement, we will nevertheless review our internal communications and strive for improvement. Our swimming pool will usually be closed for annual maintenance between December and March, and re-opening in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more   less 

Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Location: China > Hong Kong
Price Range: $84 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Riverside Hotel 4*
Number of rooms: 1138
Reservation Options:
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Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong
Hotel Style:
#28 Spa Hotel in Hong Kong
#54 Best Value Hotel in Hong Kong
#105 Luxury Hotel in Hong Kong
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