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Regal Riverside Hotel

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Regal Riverside Hotel
Regal Riverside Hotel
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1,291 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Macau, Ilhas, Macau
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Big room, the family room has two qeen sized bed. It took 30 minute to check in,.otherwise this hotel is good. Shampoo, bathwash and teethbrush were offered. While I choose two person family room on agoda, it only offer wifi for two persons. There are 7-11 and resturants nearby, coffee shop downstairs.

Helpful?
Thank TW_TRAVEL_12
Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The structure is good enough but under the expectations of the prices. The staff is really one of the most unfriendly in the world!!!! They totally have no reapect for the guests specially at the reception. For any information you need be ready to waste half an hour. Same or more waste of time for checkin and checkout. If you... More 

Helpful?
Thank rik592016
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear nik592016: Thank you for sharing your valuable comments and we were disheartened to learn that in certain instances you were made to wait at the Front Desk. For a very busy hotel with over a thousand rooms, that is always a challenge that we works to improve. We will certainly review our operation procedures and enhance our internal training... More 

Travelers are raving about these Hong Kong hotels

ADEN
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is neat and perform a normal hotel standard as per it's rating the location was good beside the river and you can walk in the area around and enjoy. The room has a lot of GLASS such as doors of the toilet and cupboard so careful. The swimming pool was nice.

Helpful?
Thank AL-Aidaroos
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear AL-Aidaroos: Thank you for staying at Regal Riverside Hotel and writing a review on Trip Advisor. We are pleased to learn that in general you had an enjoyable stay with us and our facilities did meet your expectations. We appreciate your constructive comments and look forward to the opportunity of welcoming you again soon. Best regards Peter Chiu More 

Brunei-Muara District, Brunei Darussalam
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We actually chose Regal Kowloon first then decided to choose Regal Riverside cause it provides Family Room (Triple or Quadruple room) which is an advantage. So far the rooms been given to us on 12th floor have better facilities (Bathrobe and Shower hose were being provided and bright room) but not at 8th floor. 8th floor though it is verrrrrry... More 

Helpful?
Thank Shazeerazly Z
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Shazeerazly Z: Thank you for your great support to Regal Hotels and sharing your valuable comments on Trip Advisor. We noted your comment on our room furbishing and in fact, we have many types of rooms to cater different guest needs. Our swimming pool was closed for emergency maintenance during your stay and we do apologize for any inconvenience... More 

Fuzhou, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Over-all the hotel is excellent for us as to the service, cleanliness and location to the airport and train station and to the place where we're going and of course there's good restaurant . Keep it up. Only comment is the breakfast is not as good as the other hotels of the same price level.

Review collected in partnership with RegalHotel.com

Helpful?
Thank RMontano58
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear RMontano58: Thank you for your kind compliments on our services and facilities. Your comment on our breakfast is well noted and we shall look into possible improvement. We appreciate your great support and will certainly continue in our endeavor to maintain this good impression. Best regards Peter Chiu More 

Hong Kong
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a prime spot for renting bikes on the trail that stretches to Tolo Harbour and Tai Po Waterfront. The business centre is excellent, where the efficiency of the staff and helpful service gave me more time to focus on leisure. Also noteworthy is the on-site Italian restaurant, which offers good quality at a great price.

Review collected in partnership with RegalHotel.com

Helpful?
Thank Skegness1961
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Skegness1961: Thank you for staying at Regal Riverside Hotel and sharing your positive feedback with us. We are very pleased to learn that you had a pleasant stay with us and appreciated the great dining experience at our Avanti Pizzeria. Your kind compliments on our services and helpful staff will certainly be shared with our associates as encouragement. Thank... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed 2 weeks ago

We are the second time to live in Regal Riverside hotel. The first time on May 2016, receptionist help to upgrade to river view that is the & big room. The second time on Aug. they also made a upgrade for our family. Breakfast is good in diverse, but not kept hot at the second time. Disappoint the receptionist didn't... More 

Review collected in partnership with RegalHotel.com

Helpful?
Thank angleleemi
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear angleleemi: Thank you for staying with us again and sharing your valuable comments on Trip Advisor. Really glad to learn that the room assignment did meet your expectations for both of your stays and you found our room is value for money. Our swimming pool was closed for emergency maintenance last week, we agreed such arrangement would cause certain... More 

Shenzhen, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location with choices of food outlets in house and nearby town centre with just minutes walk. Handy to Sha Tin shopping mall by buses. Shuttle buses are also available to connect with Kowloon, the citygate and the airport. Wifi was easily dropped so it requires to reconnect your devices manually if not use for a while. We appreciate that... More 

Review collected in partnership with RegalHotel.com

Helpful?
1 Thank akdeng
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear akdeng: Thank you for choosing Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. We are pleased to learn that you enjoyed the convenient location of our hotel as well as our dining facilities. Guests are required to reconnect their devices to our internet in order to safeguard from insecure accessibility, your kind understanding is appreciated. Thank... More 

London
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A real disappointed visit having stayed in this hotel 6 times over the last 8 years. The rooms are never going to be top notch, but they are usual good and value for money, plus it's fairly convenient. Check in was a real drag, took nearly half and hour, not their fault, I must admit, it's just busy time of... More 

Helpful?
Thank KHC1970
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear KHC1970: Thank you for writing a review on Trip Advisor and sharing your valuable comments with us. Your compliments on our convenient location as well as friendly staff are highly appreciated. We are naturally very concerned of your comments regarding your dissatisfaction on some of our facilities. Constructive criticism from our guests can always assist us in improving the... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed 2 weeks ago

I have been stayed in this hotel for couple years during my vacation in Hong Kong every time. The hospitality of this hotel gave a warm heart feeling to me when check-in and check-out. The Guest Service Officer of Reservation Department Miss YAM is generous to introduce all facilities, promotional package and rate of the hotel provides to the guests.... More 

Review collected in partnership with RegalHotel.com

Helpful?
Thank kckc911
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear kckc911: Thank you for staying at Regal Riverside Hotel and your great support is truly appreciated. We are most delighted to learn that you had another pleasant stay with us, and our services and facilities are as usual to your entire satisfaction. Your kind compliments are our best rewards and we will certainly continue in our endeavor to maintain... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more   less 

Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Location: China > Hong Kong
Price Range: $75 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Riverside Hotel 4*
Number of rooms: 1138
Reservation Options:
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Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong
Hotel Style:
#28 Spa Hotel in Hong Kong
#46 Best Value Hotel in Hong Kong
#113 Luxury Hotel in Hong Kong
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