This is my second time stay in this hotel, overall still good. I purposely reserve Executive room this time to enjoy the club benefits. The club lounge is so comfort, you may just get a coffee and sit by the window, work under sunlight with nice music background, highly recommended. Crystal at the lounge is professional and helpful, she helps me with the connection problem. Thank you Maureen suggests me to order mini pizza for lunch during the zoom meeting, the size and taste are perfect. The breakfast team are great too. Executive room is value for money, and my room this time with a harbour view, thank you Don at reception.
I reserved staycation package at Regal kowloon hotel on valentine's day with decoration and meal. Hotel was very busy but well organised, all match with advertisement, nice decoration, on time food order, sweet message at signage, value for money. Thank you for Tom arrange a room with nice view for me. Thank you Maureen fixing the meal adjustment. Thank you breakfast team, nice and friendly, Crystal very patient taking the order and follow through. We had a romantic night. There is space for improvement which is the telephone line keeps no answer in the evening for a wine opener, we have to approach reception ask for it. During the busy night, is acceptable, we will come again.
A wonderful valentine stay I have reserved a room for valentine's package. Upon arrival at around 2pm, i was shocked for the queue. Lucky the queueing was smooth and well organised. I have informed the girl i was a rewards gold member while she passing the health declaration form, she did arrange priority service. Suggest everyone enroll for the membership. The room decoration was nice, food deliver on time and it was delicious, we had a wonderful night. Breakfast time was very busy but staff was friendly. This is my second time stay in this hotel and i will definitely come back again. the pretty staff called Maureen was very helpful thanks so much for the arrangement of valtine meal, she really did great job thanks a lot!
I have called to this hotel to enquire about the monthly stay package during my house renovation. Yolanda is friendly and professional, offer me with different plans to fit my needs. I want to have a look with the room style first, she can arrange it directly. Reception staff Maureen show us different room styles in the evening, she is patient and friendly. She has given some suggestions how to place my clothes and bags as the wardrobe was comparatively small, she also suggested the way for laundry, very nice. The monthly package is value for money and the hotel location is very convenient, 100% recommend.
Had to go back to Hong Kong for a quick visit and last minute. I was worried that I may not get in to my favourite hotel but the excellent Maureen sorted out a room for me. She is so efficient and I do rely on her each time I go. The staff in the lounge are always fantastic too and make each stay so welcoming. I will always make this hotel my first choice.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing