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Regal Airport Hotel

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#104 of 718 Hotels in Hong Kong
Certificate of Excellence
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Regal Airport Hotel
Regal Airport Hotel
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4,375 Reviews from our TripAdvisor Community

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Showing 3,641: English reviews
Reviewed February 24, 2016 via mobile

This is my first time stayed at this hotel,and came with my family stayed in a suite. The room was excellent. The check in and check out was extremely efficient. Thank you Kaylie,Iki and Chlaris for helping me and my family to have a comfortable stay. And the staff Candize on the next day helping me do the online check...

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2Thank lau c
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager

Reviewed February 24, 2016

Regal is the closest hotel to the airport among the three airport hotels. You walk down a long corridor on one end of the arrival level. Comfortable room with desk and sitting area. The rating should be 3.5*. Could not signon to the free wifi as it will not let me type in my last name. A possible reason might...

Review collected in partnership with RegalHotel.com
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Helpful?
1Thank Keng L
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Thank you for your email. We sincerely apologise for not having lived up to your service delivery expectations. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts, and for that have taken actions and throughout training to correct the service delivery, in particular with regard wifi setting to improve connectivity...

Berkeley, California
Reviewed February 24, 2016

A pleasant stay, room was nice, service was nice. And the location was great! Right next to the airport if you're in Hong Kong briefly like I was that was a major plus. I would book again with these people.

Review collected in partnership with RegalHotel.com
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1Thank Decimus1010
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest, It was an encouraging review and really made our day! THANK YOU. We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager

Reviewed February 24, 2016 via mobile

It's my first time staying in the hotel and with my family, must compliment the team's in the hotel from check in staff Dennis and amber, to the house keeping who is always smiling and the concierge who was helpful in guiding us the right Way Will recommend this to all families travelling into Hong-Kong

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2Thank Sumita2310
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your stay. We will make sure that our team Dennis and Amber as well as our housekeeping agents gets the recognition deserves !! We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting...

Guangzhou, China
Reviewed February 24, 2016

Room is clean. Air-condition working very well, reception service is very nice and always with smell. Though the TV channels are limited, but all are code and popular programmed suit for a wide range audience.

Review collected in partnership with RegalHotel.com
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2Thank Gong_yu_yang
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your stay. We will make sure that our team gets your comments and review TV channels to enhance our entertainment in guest rooms. We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting...

Cambridge, United Kingdom
Reviewed February 24, 2016 via mobile

We have stayed at this hotel several times, we always stay on the club floor which is extremely good value, the staff are attentive and very helpful. There is a hotel shuttle bus taking you away from the airport to the nearest MRT so one does not need to use the expensive airport express. This visit Kaylie and her team...

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1Thank carol_1uk
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your stay. We will make sure that Kaylie and her team gets the recognition deserves !! We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager

Reviewed February 24, 2016 via mobile

This was my first time visited HK and Stayed in your Hotel , I would like to send a compliment to your front desk staff Ms Pearly . She is helpful to me during my stayed in your Hotel . She is professional and deserved to get an award from your Hotel . I will come to HK shortly and...

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1Thank Yeung D
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Thank you for such an encouraging review! We are happy to hear that your enjoyed your stay with us. We will share your kind words to our team especially Pearly the excellent service to make sure that you get the 5-star experience. We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the...

Hong Kong, China
Reviewed February 23, 2016

I often travel to and through Hong Kong on business. I always choose to stay at the Regal Airport Hotel. While convenience is one reason another is the terrific staff. To name a few who have been exceptionally helpful to me. Chlaris, Kaylie, Iki and Candize have all made me feel at home. They are always there with a smiling...

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Helpful?
1Thank Erick N
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your stay. We will make sure that our team in particular Chlaris, Kaylie, Iki and Candize gets the recognition deserves !! We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours...

Hong Kong, China
Reviewed February 23, 2016

It is very nice hotel which is located in Hong Kong internal Airport and easy to get access from airport terminal. Hotel check in and check out very smooth and fast, Hotel staff Ms Amber and Mr William Tabuena II helped me check in/out ,they are very nice and professional. Hotel facility and food are also fantastic.

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Thank formisc
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your stay. We are more than delighted to credit our team especially Amber and William gets the recognition deserves !! We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely...

Winnipeg
Reviewed February 23, 2016

Kindly agreed to my early check-in (12 noon) without a lot of questions and provisos. All the staff I encountered were friendly and helpful. Had a nice welcome gift on the Executive floor upon arrival. Room was comfy and clean.

Review collected in partnership with RegalHotel.com
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Thank Drewbie2016
RAH_HK, General Manager at Regal Airport Hotel, responded to this review

Dear Guest Thank you for the great review of your stay! We strive to serve the best to every of our guests and we are glad to see those efforts make it a different in your stay at our Executive Floor that provide guests with all the convenience and comfortable experience. We are delighted that we had the opportunity to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regal Airport Hotel Hong Kong has been recognized as the World's Best Airport Hotel by Business Traveller UK Magazine. Directly connected to the passenger terminal of Hong Kong International Airport and only a two-minute walk away, the Hotel is also in close proximity to the AsiaWorld-Expo convention centre. All 1,171 smoke-free guest rooms and suites have contemporary design and comfort is ensured by the double-glazed soundproof windows and comprehensive in-room amenities. Regal Airport Hotel Hong Kong also features world-class meeting facilities with 30 function rooms and one of the largest pillar-free grand ballrooms in a hotel equipped with a 9-meter width and 4-meter height HD LED wall. Additionally, the Hotel features a variety of authentic cuisine at its six restaurants and bars, and it has a complete range of recreational facilities including the award-winning OM Spa, state-of-the-art gym, an outdoor pool and an indoor heated swimming pool. ... more   less 

Additional Information about Regal Airport Hotel

Address: No.9 Cheong Tat Road, Hong Kong International Airport | Chek Lap Kok, Hong Kong, China
Location: China > Hong Kong > Airport
Price Range: $139 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Regal Airport Hotel 4.5*
Number of rooms: 1171
Reservation Options:
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Also Known As:
Regal Airport Hong Kong
Hotel Regal Airport
Regal Airport Hotel Hong Kong
Hotel Style:
#25 Spa Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#85 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
#100 Business Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Regal Airport Hotel staff and other travelers.
94 questions
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Questions? Get answers from Regal Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“walk-way connected to the hotel”
karenbulanr, 2 days ago | Read review
“Club Level, High floor.”
Guediver, 3 days ago | Read review
“My room was on the Executive Floor, which I found very quiet.”
lilywchan, 5 days ago | Read review
“Ask for a converter for the wall outlet”
mykelrcangel, 1 week ago | Read review
“Book an Executive Club room and have a free light diner in the evening or save 20% on restaurant bill.”
845gusth, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question