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Kowloon Shangri-La Hong Kong

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#14 of 718 Hotels in Hong Kong
Certificate of Excellence
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Kowloon Shangri-La Hong Kong
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3,393 Reviews from our TripAdvisor Community

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Showing 2,604: English reviews
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UK
Reviewed yesterday NEW

Stayed for our honeymoon and were wowed by the exceptional service, from stepping out of the taxi to checking out, the service was first class. Harbour view room was beautiful and we could have spent all day watching the world go by in the floor to ceiling windows. Thanks to Kenneth and Micheal on the front desk, Billy in the...

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Helpful?
Thank BLlimited
Hsinchu, Taiwan
Reviewed 2 days ago NEW

Don't know where to start. Everything was just perfect. From the cocktails in the Horizon Club Lounge to the complimentary coffee with my wake-up call. Our room on the Horizon Club Floor was amazing and so was the bathroom. My wife and I would definitely go back to the Kowloon Shangri la. The staff goes out of their way to...

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Thank lvanniek
Valencian Country, Spain
Reviewed 2 days ago NEW

Our room was excellent with harbour view, everything you needed from tooth brush to hair comb was provided, staff could not be more helpful, first class hotel. The position of the hotel was good, not to far away from shops, Resturants, and ferry. We stayed there for three nights, Kowloon is not as manic as Hong Kong side would recommend...

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Thank sueutting
Seattle, Washington
Reviewed 2 days ago NEW

I have traveled quite a bit (I work in the industry) and have never experienced such exceptional service as I did with the Shangri La Kowloon. I opted to take the car service to and from the airport which was well worth the cost. They even walked me to immigration on my way home! I booked a Horizon room that...

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Thank Sea527
Reviewed 3 days ago NEWvia mobile

The location it is tricky if you are the most part in mainland Hk because from the trafic it is difficult to get a taxi for the other side of city! Think carefully where you going to spend most of time in the city The hotel is not according Shangri-La standards! It had become old fashion and without much personality!...

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Helpful?
Thank fab R
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear fab R, we are most concerned to hear that you did not enjoy a most pleasant stay with us and that you did not experience the warm and caring service that we are known for. Thank you for taking the time to share with us your observations and feedback, which we will certainly review and we will spare no...

Reviewed 3 days ago NEW

The Kowloon Shangri-La remains one of my favorite hotels in the World but something has changed from my previous visits. I'm not sure what it is, maybe local managers are being squeezed to generate extra revenue... Location is still great, close to TST MTR, good walks along to Hung Hom, service still very good, especially housekeeping. This trip was my...

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Helpful?
Thank Anthony H
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Anthony H, thank you for your unfailing support and for considering us among your favourites. Your compliments and constructive feedback are much appreciated and are the best motivation to all of us. Please rest assured that we have instantly shared your observations with the relevant department heads, who will review your comments in details and work tirelessly towards service...

Durban
Reviewed 3 days ago NEW

This is a special hotel. Our room faced the harbour which made it outstanding. The design and finishes are special too. The bathroom is finished with white marble and the shower is big. I enjoyed the special touches of fresh fruit and small thoughtful conveniences like international adaptors. The service from the staff has been been outstanding.

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Helpful?
Thank Markie-Post
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Markie-Post, we are more than happy to know that you rated us so highly and you enjoyed the deluxe comfort along with the million-dollar Victoria Harbour view, all in the comfort of your guest room. We all cannot wait to welcome you back in town soon. Best regards, Ulf Bremer, General Manager

Reviewed 4 days ago NEWvia mobile

On the first day we arrived the hotel, We felt like home away from home. We have a warmest welcome from Michael (Horizon club Manager) and all staff at the lounge, Everything in the hotel was very perfect than expectation. All service and all people were excellent and most friendly especially Adison at bell man counter. He always gave us...

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Helpful?
Thank Puen P
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Puen P, we always strive to make our guests feel just like home at Kowloon Shangri-La with our genuine service, and we are very pleased to know that Michael, Adison along with other service team members have done exactly that. Thank you for sharing your pleasant experience and such nice compliments. Kob-Khun Ka, and we all cannot wait to...

Maui, Hawaii
Reviewed 5 days ago NEW

Good service, good food great room. Everybody was helpful and always smiling.loved the breakfast buffet. The concierge helped me with everything fast and effective. The whew of the harbor ang hongkong skyline was breathtaking.

Review collected in partnership with shangri-la.com
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Helpful?
Thank royceroses
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear royceroses, thank you for sharing your pleasant experience at Kowloon Shangri-La. We have instantly shared your nice compliments with our concierge colleagues as well as the whole service team, who are all delighted to know that their warm hospitality has contributed to your enjoyable stay. We all cannot wait to welcome you back with our brightest smile next time....

Reviewed 5 days ago NEWvia mobile

Beautiful hotel, luxurious and an excellent location in Kowloon. Service however was the callout of my stay. The welcome and genuine hospitality from the chap who registered us, (he left the counter to greet my wife and daughter who were having a drink in the lobby) We also lost a duty free bag we didn't know where. The trouble the...

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Helpful?
Thank Neil A
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Neil A, we are truly pleased to hear about how our colleagues have gone out of their ways to assist you to locate your shopping bag and to know that our caring service has left such a lasting impression on you. Thank you for your kind words, and we look forward to welcoming you back in the nearest future...

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 

Additional Information about Kowloon Shangri-La Hong Kong

Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $212 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Agoda, Priceline, Travelocity, Ctrip TA, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Kowloon Shangri-La Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Kowloon Shangri-La Hong Kong staff and other travelers.
62 questions
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Questions? Get answers from Kowloon Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Invest in the harbour view room if you can”
BLlimited, yesterday | Read review
“Harbour view worth it in my opinion”
983anthonyh, 3 days ago | Read review
“Ask for a view of the harbour.”
Markie-Post, 3 days ago | Read review
“Upgrade to a harbour view”
Gazza24, 5 days ago | Read review
“The room is too noisy”
386alcidesr, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question