We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kowloon Shangri-La, Hong Kong

64 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong China
avatar-imageavatar-imageavatar-image
Traveler (5549)
360
Panoramas (72)
Room & Suite (1486)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#24 of 603 hotels in Hong Kong
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.3
2023 Travelers' Choice Best of the Best
臨近世界聞名維多利亞港海旁的九龍香格里拉地點優越,位於尖沙咀購物及商業區中心,港鐵站、機場快線及天星小輪皆近在毗鄰。酒店設有六百七十九間城中最寬敞舒適客房,配備先進且極盡豪華,同時擁有偌大的玻璃窗,可眺望著名的維港景緻或壯麗的城市景觀。酒店另有米其林星級中菜廳等七間餐廳及酒廊,提供中式、意式、日式及國際美酒佳餚。加上酒店懇勤好客香格里拉情,為貴客呈獻最稱心的住宿體驗。
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, Chinese, Filipino, German and 2 more

Location

64 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong China
Name/address in local language
Kowloon Shangri-La, Hong Kong
4.5
6,196 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in a prime location, Kowloon Shangri-La, Hong Kong, is lauded for its spacious rooms offering breathtaking views, which, despite some remarks about the décor being outdated, provide a comfortable retreat. The staff's warm and attentive service is frequently celebrated, enhancing the hotel's luxurious and welcoming ambiance. While views on value are mixed, the hotel's cleanliness is universally praised. Guests enjoy the convenience of being close to attractions and transport links, as well as the sumptuous amenities, including the acclaimed Horizon Club and diverse breakfast options.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
6196Reviews119Q+A100Room tips
Traveler rating
  • 4,809
  • 1,036
  • 208
  • 65
  • 81
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
john wrote a review Yesterday
Sheffield, United Kingdom13 contributions
Welcomed at 8am our Horizon club room was not ready but offered to upgrade to a suite which we did and Amber Lee included a late check out for the next day. Excellent room with great facilities as you would expect in a suite. A view of the sea was wonderful. Only slight disappointment was the evening cocktail hour in the Horizon Club. We were not served cocktails as in other Shangri LA’s we have stayed in but was directed to a make your own drink area. The whole building is beautiful inside.
Read more
Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Use the bridge next to the hotel to walk over to the sea walk path
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
jo a wrote a review Yesterday
2 contributions
My first time to visit Hong Kong and I'm so glad I've had the opportunity to stay at Shangri-la Kowloon. Very good location, close to stations, Victoria Harbour, short walks to Star Ferry and most popular places around. Our room was big enough complete with 5 star amenities Kudos to Rolly of Concierge - from the moment we arrived, he showered us with personalized service and attention. His warm and welcoming demeanor and his excellent recommendations made our stay truly unforgettable. Also, Michael of Concierge, was very helpful and kind, assisting us and making sure that our concerns were met and answered. I highly recommend Kowloon Shangri-la.
Read more
Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded yesterday
Dear jo a, We are very happy to learn that you enjoyed some great moments while staying with us at Kowloon Shangri-La, Hong Kong! Thank you for your recommendation and we are looking forward to welcome you back very soon. Kind regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
JeffreyAu wrote a review Yesterday
Shah Alam74 contributions
My recent stay with Kowloon Shangri-La was the 3rd in Hong Kong, which in my earlier two occasions, my stay was on the Horizon Club Floor. This particular trip to Hong Kong was to have a family vacation to celebrate my daughter's belated birthday. For this trip, I made reservation for a Standard Room. However, on my arrival at the check in registration counter, I was given a surprise that my room has been upgraded to the Horizon Club Floor. Even more surprising, I was given the same room which I last stayed in 2019 (Room 2150) which I like very much. I was told that they remembered the comment I made the last time I stayed in 2019 that I like this room very much. The room was even decorated for the occasion of my daughter's birthday including some gifts gesture and birthday greetings. My compliments to the Guest Relations Teams (Molly, Amber & Kammy) for making our stay so welcomed. The team have really made our day for such effort in planning the surprise. I would also like to specially thank Mr. Daniel Au for attending to my check in on our arrival to the hotel. He was very efficient, polite, patient and well-mannered in carefully explaining the various hotel facilities and outlets that we can have access as well as informing me that my room has been upgraded to the Horizon Club Floor. I must say his service is indeed excellent and setting the role model for others to follow in managing customer service and meeting expectations. The check in was done very promptly and indeed me and my family were impressed with the warm hospitality extended. I was also very impressed with the 2 Porters who helped us on our luggage with such cheerful smile and friendly. At this point, we already felt so very comfortable as they have such positive attitude and showed great passion in their work. The room was well maintained, clean and the furnishing setting very well organized. It was spacious and the bed was very comfortable. The lighting was cozy, and amenities well provided including all the plug points. The Wi-Fi access was so smooth and fast that gave us easy access to the Internet. The house-keeping staff was also very attentive and efficient in terms of delivering the items we requested whenever we called on them. Shangri-La Hotel has always been my preferred choice of hotel to stay in wherever locations I visited. Thus far, I find that the quality of service has been excellent in all areas within the hotel. The staff in the different areas are very well trained, knowledgeable and more importantly being customer oriented. Kowloon Shangri-La has been well maintained since the last time I stayed in 2019. The location is very ideal and very convenient with nearby access to the MTR station. It's well connected to the various tourist shopping streets and shopping malls including some favorite food outlets/restaurants. Overall, me and my family truly enjoyed our stay in Kowloon Shangri-La. The only setback was, though we have been upgraded to the Horizon Club Floor, we were not entitled to the Horizon Club Floor Lounge. I personally feel some disappointment that the Hotel Management should have considered allowing us access to the lounge given the room has been upgraded to the Horizon Club Floor.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: The Horizon Club Floor room is the best choice to stay. Preferably facing the Harbour will have a...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded yesterday
Dear Jeffrey, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you and I will indeed share your compliments with them. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ed S wrote a review Feb 20
1 contribution
The Executive Suite we were in was not well maintained . We only had a small bathroom with a tub shower combination even though room descriptions listed Executive Suites with a separate shower cubicle . The toilet in our room was leaking onto the floor. The hallways to the room had a musty smell with poor air circulation. The carpets on the stairs to the 20th floor Horizon Club were worn out. The service from the staff was excellent but the hardware needs to be replaced. This property would be rated as one of the lowest rating that we have stayed in.
Read more
Date of stay: February 2024Trip type: Traveled with family
Room Tip: Location is excellent but hotel is in need of major renovations.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded 5 days ago
Dear Mr S, Thank you for your review as it is only through such invaluable comments that we can improve our level of service. We are reviewing our processes and will undertake the necessary corrective measures. We are so sorry, any inconvenience caused to you is regretted and not intended. Please be assured of our utmost efforts to continue to deserve your confidence. We are looking forward to welcome you back soon. With best regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
patch168 wrote a review Feb 20
Marina del Rey, California33 contributions
This is not a five star hotel. The service was horrible. We arrived at the hotel about 10 minutes before 3pm and were told that one of the rooms was not ready and we could wait in the room that was ready. The front desk staff promised to call us as soon as the room was ready. We waited until 4:30 and there was no call so we went downstairs. Apparently the staff had forgotten about our 2nd room. This is totally inexcusable. The rooms had a good harbor view but they were tired and needed to be renovated. The breakfast was just average. We had to leave early on the last day so we asked the front desk if we could get a breakfast box to go. The lady at the front desk asked us to contact the breakfast restaurant as she did not know if it was possible. We had to get a senior staff at the front desk involved to make the arrangement. Again, this clearly showed the hotel staff did not have proper training. I travel extensively and I have never had service at a hotel that is as bad as Kowloon Shangri-la. Do not stay here. There are better choices in Kowloon or Hong Kong.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: There is no elevator to the top floor. If you do not want to take the stairs make sure you do not...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear patch168, Thank you for staying with us and for taking the time share your stay experience. Feedback is extremely important to us because it gives us an insight into the operations from a guest's angle. It is with disappointment to learn of the service shortfalls you encountered during your stay. Your constructive criticism is very much appreciated and certainly does assist us in maintaining the standards we require and you are entitled to expect. As we would like to restore your confidence, we do hope to have the pleasure to welcome you back to Kowloon Shangri-La, Hong Kong in near future. With best regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jmcanning wrote a review Feb 14
York, United Kingdom148 contributions
Lovely hotel over looking the harbour towards HK Island. Stayed just before Chinese New Year and the hotel was beautifully decorated and very bust (staff still very helpful and unflustered though!). Good location - close to Tsim Sha Tsui station, Mody Road, Nathan Road and a short walk along the harbour to the Star Ferry. Rooms very comfortable, service impecable.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear jmcanning, Thank you for your great recommendation! We look forward to welcoming you back to Kowloon Shangri-La, Hong Kong very soon. Kind regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
J T wrote a review Feb 11
153 contributions
+1
What a fantastic hotel. The staff couldn’t have been kinder or more helpful (we arrived very early and whilst our room wasn’t available (which was fair enough) we could shower in the gym downstairs which made a huge difference). The room is massive and the bathroom especially really nicely decorated. It is starting to get to the point where it may feel tired in the next couple of years but for now it is fantastic. I can’t wait to return for a third time in in the near future.
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear J T, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you and I will indeed share your compliments with them. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
YawPeng wrote a review Feb 5
Hong Kong, China91 contributions
+1
I had the opportunity to stay at Kowloon Shangri-la for the past 18 months. It is a place where you experienced being pampered well by a professionally trained team that are attentive & provides utmost care ensuring your stays being comfortable, safe, fun while able to work remotely. From Horizon Club to Kafe Kool, Angelini, Health Club, Housekeeping, Concierge & Bell services, the team led by a group of seasoned management team, flawlessly executed the Shangri-la legendary services. Various cuisines & surprises being occasionally offered at Horizon Club for breakfast, tea & cocktails with a panoramic views of the harbour that may comes with fireworks during festive days. Kafe Kool spread out a large variety of choices from locals (piping hot wonton noodle or laksa) to Asian (from Bak Kut Teh, Nasi Lemak to Prata & Dosa) to International including Seafood (lobster & toro)! Angelini changes menu from time to time serving the freshest & home-like Italian cuisine. The Health Club are well equipped with both sauna & steam bath along with various gym & a hot jacuzzi! The room is spacious, clean & both practical plus elegant in its design for works & stay. The bed mattress is the best I ever slept on & I was spoilt with so many types of pillows… side sleep pillow is the best. The housekeeping team is great in providing the prompt & care to the room amenities. The staff always cheerful & smiling ready to assist you starting from Concierge & Bell services to the Security team that always stay vigilant yet approachable. You will be surprised from time to time with the festive decorative as at the lobby along with the giant Edward! Thank you Kowloon Shangri-la for taking care of my spouse & me for the past 18 months. I’ll be back.
Read more
Date of stay: January 2024Trip type: Traveled with family
Room Tip: If you need help or in doubt, seek out & talk to any staff at Kowloon Shangri-la, they may be...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded 2 weeks ago
Dear YawPeng, We are so thrilled to hear that you enjoyed your stay with us! We are so very glad, and Kowloon Shangri-La will always welcome you "home". Please have a very pleasant weekend! With warm regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Explorer33590509124 wrote a review Feb 3
1 contribution
Everything is excellent We like the service, kind, friendly attitude and surprise cookies We also like the room with big space and great view We could spend hours in the room taking foods, watching views and enjoying our times What a wonderful experience! If next time we are here in Hong kong again, we definitely choose Shangrila
Read more
Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded 3 weeks ago
Dear Explorer, We are happy to learn that you enjoyed some good time during your stay in Kowloon Shangri-La, Hong Kong! Thank you for your great review and we hope to see you again very soon. Kind regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
CATHY B wrote a review Feb 3
2 contributions
What a beautiful hotel located in Chinatown, Hong Kong. We were greeted warmly and offered many amenities, not the least was a lovely pot of tea and fruit tray at arrival. Beautiful view of the harbor and spacious square footage. I highly recommend upgrading to include the breakfast and lovely lounge
Read more
Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chung Aidan, 業者 at Kowloon Shangri-La, Hong Kong
Responded 3 weeks ago
Dear Cathy, We are so happy to have impressed you with our heartfelt hospitality. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Aidan Chung Director of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
$253 - $383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kowloon shangri-la hotel hong kong, shangri la hong kong, shangri la hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
679
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

KOWLOON SHANGRI-LA, HONG KONG - Updated 2024 Prices & Hotel Reviews

Frequently Asked Questions about Kowloon Shangri-La, Hong Kong
Which popular attractions are close to Kowloon Shangri-La, Hong Kong?
Nearby attractions include Bobby's Fashions Hong Kong Bespoke Tailors (0.3 miles), Empire International Tailors (0.2 miles), and David Fashions (Hong Kong Tailors) (0.1 miles).
What are some of the property amenities at Kowloon Shangri-La, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Kowloon Shangri-La, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kowloon Shangri-La, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kowloon Shangri-La, Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Kowloon Shangri-La, Hong Kong?
Conveniently located restaurants include Twist & Buckle, Yung's Bistro, and Gusto - Taste Italian.
Are there opportunities to exercise at Kowloon Shangri-La, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Kowloon Shangri-La, Hong Kong have airport transportation?
Yes, Kowloon Shangri-La, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kowloon Shangri-La, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Kowloon Shangri-La, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kowloon Shangri-La, Hong Kong?
The staff speaks multiple languages, including English, German, Chinese, Hindi, Japanese, and Filipino.