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64 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong China
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Traveler (5206)
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About

#15 of 799 hotels in Hong Kong
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.3
Located along the legendary Victoria Harbour across from the newly enhanced waterfront, the award-winning Kowloon Shangri-La boasts 679 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with an authentic Italian trattoria and a popular Tapas bar, offer a range of exquisite cuisines. The MTR is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, while the new and exciting Victoria Dockside further elevates this already prime location as a hub of business, shopping, arts and culture.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese, Filipino, German and 2 more
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
546Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
6009Reviews113Q+A100Room tips
Traveler rating
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  • 1,016
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  • 75
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Popular mentions
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Most Recent
Howard K wrote a review Nov 22
1 contribution
We have been to Shangri-la many times, and we always want to come back after each stay. The service is excellent. Food is delicious and the room is spacious. We had our wedding ceremony at Kowloon Shangri-la so this is a hotel full of sweet memories.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 6 days ago
Dear Howard, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jake M wrote a review Mar 2021
Hong Kong, China147 contributions37 helpful votes
Hotel's Favorite
Our first evening in the Horizon Club at Kowloon Shangri-La and the service was absolutely exceptional. Beautifully curated drinks over sunset with an amazing 180 degree view of the harbour. Absolutely divine! A special thank you to Elvis for the drinks - mixologist extraordinarre! Last but not least big big thank you to Derek, Jessie, Ivy and Max for the amazing service. Absolute superstars! First time here and will not be the last! 🙏🙌🙏🙌🙏
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Ghislaine Lê, General Manager at Kowloon Shangri-La, Hong Kong
Responded Mar 22, 2021
Dear Jakemccauley Thank you very much for sharing your great review of your recent stay at our hotel. I'm so pleased to hear that you enjoyed our amazing view from the Horizon Club on the 21/F. It certainly sounds like you had a wonderful time and Elvis and his Horizon Club colleagues took good care of you. We hope to welcome you back on many more wonderful occasions. Kind regards, Ghislaine Lê Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Howard K wrote a review Nov 22
Hong Kong, China1 contribution
We have come back to Kowloon Shangri-La which is the hotel we held our wedding ceremony. We love this hotel very much as it is full of sweet memories. Today is the birthday of my wife and I am flattered that the hotel has helped us to decorate the room for our staycation. Thank you Vivien of KSL customer relations. Kowloon Shangri-La never disappoints us.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear Howard, Thank you so much for having your birthday celebration with us at Kowloon Shangri-La, Hong Kong. It is indeed our pleasure to take care of you. I will share your comments and wonderful compliments with my staff, in particular Vivienne and our Guest Relations Team. Wishing you a wonderful week ahead and look forward to welcoming you back soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WK Yip wrote a review Nov 19
1 contribution
Thanks to Ms Amber LEE from Kowloon Shangri-La Hotel for making arrangements. When we checked in at the front desk, Ms. LEE showed a warm and friendly attitude. When she knew the purpose of our stay to celebrate my son's birthday, she arrange 🎂and 🎁 for my son. I was really surprised at the moment. Finally, wish Ms.Amber WONG and everyone at Kowloon Shangri-La Hotel, Merry Christmas 🎄 感謝九龍香格里拉大酒店Ms Amber LEE的安排。 我們在前台check in的時候,Ms LEE表現出了熱情及友好的態度。 當她知道我們來這裡的目的是為我兒子慶祝生日時,她更為我兒子安排了🎂和🎁。 我真的很驚訝。 最後,祝愿Ms LEE及九龍香格里拉大酒店的各位聖誕快樂🎄
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear WK, We take pride in offering a warm and authentic service and I am so pleased to read that this was reflected in Amber and her Guest Relations Team. All of us here are thrilled that you enjoyed your stay and we look forward to welcoming you back for more memorable experiences in the near future. With warmest regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leo W wrote a review Nov 16
It's our 2nd anniversary celebration in Kowloon Shangri-La, what they prepared to us is incredible. Their service and staff really care the visitors and give us the excellent living experience! I do recommend it to everyone!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear Leo W, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jwkyau wrote a review Nov 15
Hong Kong, China2 contributions
We had a most wonderful and memorable stay at Kowloon Shangri-La Hotel. It was an occasion with my wife to celebrate my birthday. With due thanks to the Guest Relations Team of the hotel, the decorations together with the birthday cake, greeting card and succulent fruits were thoughtfully prepared and delightfully presented in the suite we reserved. We truly appreciated the considered thoughts, due care and great hospitality rendered by Amber, Vivienne, Kammy, Jenny and Molly of the Guest Relations Team. Moreover, I felt obliged to give unreserved credit to the hotel management for their diligence and effectiveness in ensuring immaculate conditions of the suite throughout. The food, cocktails and services we experienced in the Horizon Club lounge were excellent indeed. We genuinely enjoyed this stay and looked forward to another stay with the hotel soon.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear jwkyau, Thank you for the excellent review of Kowloon Shangri-La, Hong Kong. We are so thrilled that you enjoyed your stay with us, under the attentive care of our team. We look forward to have the pleasure to welcoming you back very soon. With best regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivy B wrote a review Nov 13
Singapore, Singapore255 contributions66 helpful votes
One would expect impeccable service from a place like the Shangri-la. This was proven to be so on many occasions from when you check in to when you dine using room service or in some of their dining areas. Worthwhile calling out was one of the waiters at the Kool Kafe. Willy was concerned that the food I ordered was not to my satisfaction (and it wasn’t) and did his best to make up by serving me an alternative dish and giving us a special dessert treat. He clearly had customer satisfaction as first and foremost of his responsibility and priority. And he did this with the friendliest of demeanor. Thank you Willy.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 2 weeks ago
Dear Ivy B, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you and I will indeed share your compliments with them, especially Willy at Cafe Kool. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henri L wrote a review Nov 12
10 contributions1 helpful vote
It had been a wonderful experience for my wife and myself at Shangri-la Kowloon during our 1 month long stay in Hong Kong (Oct and Nov 2022). The service provided by the whole team in the top HORIZON Club was "supreme". Max (he was definitely a very experienced personnel in the industry with big biceps hahaha) and Hayden were the right choices whichever way I looked at it - from manner, service, attendance, skill to happiness provided. To be fair, I could not help but to mention all names of the staff team - these are Cherry, Buddy, Elvis, Eddy, Cattie,Janis, Kit, Hebe, Elisa, Jenny and Mark . My wife and I were so impressed by the genuine and hearty "How are you Mr and Mrs Lee" welcome every time we saw them. They always carried a big SMILE :) . It was soothing. All girls are pretty and boys are handsome - a great combination. The cleanliness and tidiness of the whole HORIZON floor was superb even at times when it was packed with residents on the day of typhoon No.8. They were so hard working but they could also remain so calm and cheerful. There was no sign of stress at all. A wonderful team it was. The room that we stayed in was a very big one with great view of the famous Hong Kong Harbour. Room service was so impressive. The staff ensured that we got daily needs without a hitch. The maids were so polite and they always greeted us every time we saw them, it was certainly a very 'homely' feel with a personal touch. On several occasions, we needed the servicemen to come rather immediately to fix up a few minor issues. They ensured speediness, cleanliness and top manner all throughout. Last, but not the least, we thank Karina (from the booking office) for her patience and assistance in this particular booking because of the hiccups (quarantine hotel issue, quarantine dates and other related matters). She was very helpful. A wonderful young lady !! My wife and I enjoyed every moment of our stay. The whole team should be praised and congratulated for their effort and loving care. We wish them good health and good luck in their future to come. We miss them heaps!! Cheers. Henri and Cleone Lee
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Date of stay: October 2022
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Best views, Great transportation network, Shops everywhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 2 weeks ago
Dear Henri and Cleone, Thank you again for recommending us on Tripadvisor! We are indeed thrilled to have impressed you in different ways with our authentic Asian Hospitality from Shangri-La. Wishing you a wonderful week ahead and look forward to welcoming you back soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John F wrote a review Nov 10
United Kingdom86 contributions55 helpful votes
From the moment that you enter the Kowloon Shangri La it is evident that this hotel pursues excellence in all aspects. Everyone will have their own favourite elements of this wonderful hotel, my personal highlights on this trip were the magnificent harbour view room and memorable dining at Angelini and the Shang Palace.
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Date of stay: October 2022
Rooms
Location
Trip type: Traveled on business
Room Tip: If you haven't stayed before, take a harbour view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 2 weeks ago
Dear John, Welcome back to Hong Kong after such a long time. Thank you for your support to Kowloon Shangri-La and giving us a great review. It is indeed our pleasure of take care of you, and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin H wrote a review Nov 10
London, United Kingdom1 contribution
Wonderful service and loads of surprises!!! The Guest Relation team has surprised us by first decorating the hotel room before arrival then a photoshooting session upon arrival. Thank you Daniel, Kammy and Jenny for giving us such a memorable birthday vacation.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 2 weeks ago
Dear Justin, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you and I will indeed share your compliments with them, especially Daniel, Kammy and Jenny. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$157 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kowloon shangri-la hotel hong kong, shangri la hong kong, shangri la hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
679
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KOWLOON SHANGRI-LA, HONG KONG $146 ($̶1̶8̶7̶) - Updated 2022 Prices & Hotel Reviews

Frequently Asked Questions about Kowloon Shangri-La, Hong Kong
Which popular attractions are close to Kowloon Shangri-La, Hong Kong?
Nearby attractions include Bobby's Fashions Hong Kong Bespoke Tailors (0.3 miles), Empire International Tailors (0.04 miles), and David Fashions (Hong Kong Tailors) (0.1 miles).
What are some of the property amenities at Kowloon Shangri-La, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Kowloon Shangri-La, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kowloon Shangri-La, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kowloon Shangri-La, Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Kowloon Shangri-La, Hong Kong?
Conveniently located restaurants include Gusto - Taste Italian, Carat Fine Indian & Mediterranean Cuisine, and MOKUTAN.
Are there opportunities to exercise at Kowloon Shangri-La, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Kowloon Shangri-La, Hong Kong have an airport shuttle?
Yes, Kowloon Shangri-La, Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Kowloon Shangri-La, Hong Kong have airport transportation?
Yes, Kowloon Shangri-La, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kowloon Shangri-La, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Kowloon Shangri-La, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.