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Island Shangri-La Hong Kong

Shangri-La.com$305*
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#10 of 719 Hotels in Hong Kong
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$467*
$305*
Great Deal
$359*
$359*
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Island Shangri-La Hong Kong
Island Shangri-La Hong Kong
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1,968 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,524: English reviews
London
Reviewed April 17, 2017

Simply perfection - I want to fault something, but I can't. It's impossible. I arrived at the Shangri-La after a very long flight and after a rapid check-in, I was in my room. I was greeted with one of the most beautiful views of the peak during sunset and a delightful jasmine & silver needle tea. Suddenly jet lag is...

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Helpful?
2Thank travel_bee_25
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear travel_bee_25, We are absolutely delighted to hear about the wonderful experience and thank you so much for your tremendous support. I am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best...

Fareham, United Kingdom
Reviewed April 17, 2017 via mobile

Loved our stay here. We were in the club rooms looking over the water which was amazing. The room was beautiful and furnished in a tasteful high end fashion. Chandelier on the ceiling, lovely comfy bed, great bathroom with bath and shower. Spotlessly clean, just a pleasure to return to after seeing the wonders of Hong Kong. Pre arrival we...

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Helpful?
1Thank planetwalking
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear planetwalking, I am absolutely delighted to hear about the wonderful experience on your stay, and am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Steyning
Reviewed April 15, 2017 via mobile

ISL is a long established property and one of the icons within the Group. For us, this was a long overdue return and we had treated ourselves to the Horizon Club floors - not least because I love the view from what is now the Club lounge Conveniently located in Pacific Place in Admiralty, it is linked to directly to...

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Helpful?
1Thank Andrew M
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Andrew M, It is really delightful to hear about your excellent comments about our Horizon Club Lounge, staff service, restaurants, pool and massage facilities. I am also glad to hear that you find our location convenient. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again in the near...

CT
Reviewed April 15, 2017 via mobile

The hotel is a typical large Honk Kong hotel w great service. The hotel has all kinds of nice facilities- meeting rooms, gymnastics and a club. The hotel is a tad dated but that didn't get in my way of enjoying my sray

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Helpful?
Thank rjb826
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear rjb826, Thank you for sharing your feedback with us. I am pleased to hear that you had a good stay with us. We are currently working on our renovation plan and will definitely take note of your feedback. I hope to have the opportunity to welcome you back again in the near future. Best regards, Franz Donhauser General Manager

Menlo Park, California
Reviewed April 14, 2017

In April 2017, our family of four stayed for six nights at the Island Shangri La Hotel, Hong Kong. I'm writing this review on our last night. Our family found the service at the Island Shangri La Hong Kong to be terrific. From Peter, the driver who picked us up at the airport, and helped us rearrange our dinner reservation...

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Helpful?
Thank Scott F
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Scott F, It is truly motivating to hear about your excellent comments about our services, airport transfer, room, Horizon Club Lounge and restaurants. I am very glad that our colleagues were able to make your stay more pleasurable and I am sure that Peter from Transportation, Wendy, Peter from Front Office, Bianca, Horizon Club, cafe TOO and Summer Palace...

Tel Aviv, Israel
Reviewed April 13, 2017

the hotel is located in the hong kong island near all the big shopping malls - has direct indoor path to the mall. hotel is just amazing, decorated and has an great ambiance. topping all of that is the service - it was more than perfect - from the welcome at the airport, the minivan , the reception and check...

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Helpful?
1Thank Vizaim
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Vizaim, Thank you for sharing your feedback with us. I am pleased to hear that you had an excellent stay and our colleagues were able to make it more delightful. I hope to have the opportunity to welcome you back again in the near future. Best regards, Franz Donhauser General Manager

Reviewed April 10, 2017 via mobile

The decor, ambience and service is truly impressive . The food is fresh, tasty and flavours are balanced. The seafood dishes are what HK cuisine is all about and not to be missed. The wine list is good but the staff can be better trained in pairing wines with the dishes. 5⭐️ Rating richly deserved.

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Helpful?
Thank Beefydukebudd
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Shangri-La Hong Kong, responded to this review

Dear Beeftdukebudd, Thank you for your feedback. I am delighted to hear about your wonderful dining experience at Summer Palace. I have taken note of your feedback for improvement and shared with the team. We look forward to the pleasure of welcoming you back soon. Best regards, Conor Hadlington Executive Assistant Manager - Food and Beverage

Bangkok
Reviewed April 9, 2017 via mobile

Hi - short trip to HK and I booked the Shang as they always deliver. Seamless check in, articulate and polished staff. The service is second to none. All good ! The only point worth mentioning is that the rooms are aging now - appear quite worn and tarnished - there are a lot more modern options from that perspective

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Helpful?
Thank Alina2012Bangkok
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Alina2012Bangkok, Thank you for sharing your feedback with us. I am pleased to hear that you had a good stay and our colleagues were able to make it more delightful. We are currently working on our renovation plan and will definitely take note of your feedback. I hope to have the opportunity to welcome you back again in the...

laguna, philippines
Reviewed April 8, 2017 via mobile

I found this hotel very elegant. Room was very spacious. Hotel rooms start at the 41st floors. Service very good; lots or Evian water and Nespresso coffee in room. Location is very good- above the Pacific Place mall and MTR Admiralty station. Took about 40minutes to go Disneyland. Easy to go to Causeway Bay using ding-dings; grocery at the basement...

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Helpful?
Thank mamabelz
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear mamabelz, Thank you for sharing your experience with us. I am delighted to hear that you had a fantastic stay and that you were able to take advantage of our prime location during your stay. We look forward to welcoming you back for another wonderful stay in the near future! Best regards, Franz Donhauser General Manager

St. Albans, United Kingdom
Reviewed April 7, 2017

We stayed at the Island Shangri-La for 8 nights this month as part of a business and pleasure combined trip. The excellent service that we received from start to finish really helped to make this a wonderful trip for our whole family, including my 3 small children. The staff could not do enough to accommodate us. The food selection for...

Review collected in partnership with shangri-la.com
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Helpful?
Thank rlfraser
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear rlfraser, Thank you for your wonderful feedback and for choosing Island Shangri-La as your home in Hong Kong. I am delighted to hear that you and your family have enjoyed your stay and that our colleagues have provided you an excellent service. We have taken note of your feedback regarding the food selection for children and have relayed it...

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Deluxe Harbour View Room (68)
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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Location: China > Hong Kong
Price Range: $326 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Shangri-La Hotels and Resorts, Booking.com, Travelocity, Orbitz, Hotwire, Ctrip TA, Cheap Tickets, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travelers have asked, with answers from Island Shangri-La Hong Kong staff and other travelers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose the rooms with a port view”
Claudio1240, 1 week ago | Read review
“Harbour view rooms.”
  • Harbour View room.
  • Harbour View room.
  • Nice bathroom.
  • Nice bathroom.
  • Full-sized writing table.
JeffLeong, 3 weeks ago | Read review
“A high room will give you an amazing view of the city”
cmb544, Apr 19, 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, Apr 17, 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, Apr 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Shangri-La.com
$305* /night
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Hotels.com$359
Expedia.com$359
getaroom.com$467
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Prices are for 1 room, 2 adults
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