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Island Shangri-La Hong Kong

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Supreme Court Road, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2427)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 797 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour.
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Room & Suite (1,192)1,192
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, Chinese, Japanese
Hotel links
Special Offer:24-hour Staycation

Location

Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
3,082Reviews21Q+A100Room tips
Traveler rating
  • 2,493
  • 434
  • 85
  • 37
  • 37
Time of year
Traveler type
Language
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Popular mentions
Sam wrote a review Feb 2021
7 contributions1 helpful vote
+1
作為香港首屈一指嘅五星級酒店,全體員工服務非常周到,令我感受到賓至如歸嘅感覺,雖然酒店開業已經有一段時間,但保養做得非常好,非常喜歡房內的吊燈水晶,很宮廷式。酒店的裝修十分華麗,那幅壁畫很有氣勢,這是酒店的icon。 在這裡我要感謝酒店Guest Relations Team (Nicole, Hailey, Rain, Irene, Daniela, Cindy) ,Daniela是幫我們check-in和check-out,竟然入住和退房都是她😄在check-in嘅時候,Daniela送給我們一紮鮮花,非常驚喜,然後她帶我們上房間,房間有汽球佈置,然後她幫我拍照,下晏我們出去食tea,晚上回來後,房間佈置了紅酒、蛋糕和果盤,然後Guest Relations Team手寫張紀念卡比我哋,張卡有我們check-in時Daniela幫我哋影嘅相,好驚喜,好貼心嘅服務,這個週年紀念日在香格里拉渡過,令我們覺得十分滿意!再一次多謝Guest Relations嘅Nicole Tang,感謝她這次幫我嘅所有安排🙏🏿 另外還要多謝concierge 嘅Claude Cheung和Sunny Ho,他們在入住前幫我處理了幾個問題的查詢。 入住期間去了2間餐廳,Lobby lounge and cafe too,lobby lounge個環境很好,下午茶tea set是農曆新年版,比較中式,食物質素很好,早餐在cafe too食,由於人多要排隊,但排隊期間,酒店員工會奉上飲品,令我們覺得很好,而酒店員工也會安排部分客人到酒店其他餐廳用膳,酒店處理人流手法不錯👍🏿
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Date of stay: March 2021Trip type: Traveled as a couple
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W LAI wrote a review Feb 2021
1 contribution
First time staying in Island Shangri-la HK hotel and it was by far the most wonderful experience we have ever had compared with other staycation package. I am deeply impressed by the good work of the Guest Relations Team in particular Nicole Tang for her warm and gracious hospitality which enriched our trip a lot. Apart from the service, other items like the room, food, cleaniess,etc are outstanding as well. Can't wait to have our second stay in Shangri-la Hotel.
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Date of stay: February 2021
Rooms
Location
Service
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Response from Island Shangri-La Hong Kong, Other at Island Shangri-La Hong Kong
Responded yesterday
Dear laiwl107, We are more than happy to have impressed you with our warm caring hospitality and other services. Your praise can definitely encourage the team to continue with their best efforts to deliver quality and thoughtful service to our guests as you are. We will be sure to keep up the good work and would love to have you all back again in near future for another wonderful experience. Yours, Conor Hadlington, Resident Manager
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qqli200506 wrote a review Feb 2021
Hong Kong, China5 contributions1 helpful vote
It is an absolutely right decision to choose Island Shangri-La HK to celebrate our Wedding Anniversary! We made the booking in the early morning of the stayed day and only expected a calm and relax staycation. However, the Guest Relations team and the Horizon Club staff made our anniversary to be a romantic and unforgettable experience. I was greeted by Rain from the Guest Relations team at check in, together with a beautiful bunch of light purple rose.....wow!! Another wow again when Rain accompanied me to the Horizon Harbour View Room - a modern designed with high technology room is appeared in front of my sight. Obviously, the hotel management has paid attention to every detail and the room is so comfortable. More surprised, there was a lovely and romantic decoration on the window. I didn't expect this could be arranged in such short notice as my booking was only made in the morning. The Guest Relations is brilliant and the treasure of the hotel!! The unforgettable experience was continued when we visited the Horizon Club which is so grand and luxury. The staff in the Horizon Club are also marvellous. We have been many club lounges around the world including HK, the service we received in Island Shangri-La Horizon Club is the best one we ever experienced. You will feel the staffs' passionate and proactive in serving the guests and the services are from the heart. When we visited the lounge again in the next morning, the staff could recognize us and greet us with the surname....it was a full night at the first visit. This greatly impressed us. Besides, the food is another surprise. Had several staycations in many 5-stars hotels in HK during the past year and most of the in-room dining were far below the usual standard which is understandable. However, the in-room dining experience in Island Shangri-La was so pleasant. The food quality maintained high standard as having in the restaurant. A long experience sharing but it is worth to spend my time to do this. The staycation experience in Island Shangri-La was superb and we will definitely visit again in the nearer future. Thanks again for the Guest Relations team and all staff in Horizon Club lounge.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: Horizon Club floor rooms are newly renovated with modern design with some Chinese decorations,...
See more room tips
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Response from Island Shangri-La Hong Kong, Other at Island Shangri-La Hong Kong
Responded yesterday
Dear qqli200506, It's indeed our great honour to have you all with us on such special occasion, and thank you so much for taking the time to share your wonderful review. I am thrilled to hear that our staff members went above and beyond to look after you all so well and make the whole experience a memorable one. I will commend the team, in particular the ones mentioned by name for their tireless efforts. Thank you once again for your great support and being our guest. We are counting down for your next visit with another amazing experience. Yours, Conor Hadlington, Resident Manager
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Joyce S wrote a review Feb 2021
1 contribution
Everything went smooth from the very beginning thanks to the kind Guest Relations team (thanks again Nicole, Hailey, Rain, Irene, Daniela, Cindy). I booked our stay by phone just a few days before our stay to celebrate my husband’s birthday. Every requests were well looked after. Executive suite was very nice and spacious, upon arrival there was a big fruit platter and birthday decorations in the room. Later in the evening a delicious chocolate cake from the hotel’s cake shop was brought to our room with some juice and gummy bears for the kids which was a kind gesture. I personally loved and was pleasantly surprised by the evening tea that was sent to the room in a beautiful china tea set. I was happy with the Price-quality of the staycation package. Also thank you to the housekeepers and staff who brought in the in-room dining orders.
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Date of stay: February 2021Trip type: Traveled with family
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Response from Island Shangri-La Hong Kong, Other at Island Shangri-La Hong Kong
Responded yesterday
Dear Missjoycessy, Thank you for having chosen our hotel to celebrate such special occasion of your husband. It makes me so happy to know that you and your family had a happy and enjoyable birthday stay with us. Needless to reiterate how much we value your kind recognition and continuous support which can definitely encourage the team to continue with their best efforts to deliver quality and thoughtful service to every single one of our esteemed guests including the lovely little ones. We will be sure to keep up the good work, and would love to have you all back again on many other occasions. Yours, Conor Hadlington, Resident Manager
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BKP wrote a review Feb 2021
1 contribution
The overall service is remarkable, and my family and I spent a great time in the hotel. As we have 2 kids with us, they specially arranged the breakfast served inside the room and whenever we need anything, their response is fast. We have planned our next stay in April again.
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Date of stay: February 2021Trip type: Traveled with family
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Response from Island Shangri-La Hong Kong, Other at Island Shangri-La Hong Kong
Responded yesterday
Dear BKPlayz, Thank you indeed for your continued loyalty and support towards the Island Shangri-La, Hong Kong. I am more than happy to read your great feedback of your recent staycation with us. Your kind remarks can definitely motivate us to continually deliver quality and thoughtful service to our esteemed guests as you and your family are. We are counting for your next visit. See you all soon. Conor Hadlington, Resident Manager
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PRICE RANGE
$310 - $454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
island shangri la hotel, hotel island shangri la, shangri la hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
565
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Frequently Asked Questions about Island Shangri-La Hong Kong
Which popular attractions are close to Island Shangri-La Hong Kong?
Nearby attractions include Edward Youde Aviary (0.3 miles), Hong Kong Park (0.2 miles), and Cheung Chau Island (0.2 miles).
What are some of the property amenities at Island Shangri-La Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Island Shangri-La Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Island Shangri-La Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Island Shangri-La Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Island Shangri-La Hong Kong?
Conveniently located restaurants include Petrus, JW Cafe, and Lobster Bar and Grill.
Are there opportunities to exercise at Island Shangri-La Hong Kong?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Island Shangri-La Hong Kong have an airport shuttle?
Yes, Island Shangri-La Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Island Shangri-La Hong Kong located near the city center?
Yes, it is 0.6 miles away from the center of Hong Kong.
Are any cleaning services offered at Island Shangri-La Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Island Shangri-La Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.