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Island Shangri-La Hong Kong

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1,721 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
Cambridge, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Island Shangri-la on a mixed business and social trip. The hotel is very central to everything. It was really easy to get to from the airport. We took the express train into town and got the free shuttle bus to the hotel - Island Shangri-la is the first stop. You can walk to the main business's... More 

Helpful?
Thank 9MDTravels
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is the center of the island. Very accessible and too good to stay. I feel like home here. The room is so clean, very calm and quiet. and they breakfast is awesome. Thumbs up on their services.

Helpful?
Thank Tyler F
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Tyler F, Thank you for sharing your review with us. I am very glad to know that you had an excellent stay with us. We appreciate your kind compliments about our location, room, breakfast offering and service. It will be our pleasure to offer you another delightful experience at Island Shangri-La, Hong Kong. Best regards, Franz Donhauser General Manager More 

London
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We liked it a lot. We've stayed in a lot of hotels on HK Island, and we'd definitely return to this one. The room is comfortable though a little dated in some ways and a bit short of storage for two lots of luggage. The staff were without exception friendly and very helpful - a very pleasant stay for us... More 

Helpful?
Thank LondonFriday
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear LondonFriday, Thank you for sharing your review with us. I am very delighted to know that our room, staff, breakfast and facilities had made a good impression on you. We look forward to the pleasure of welcoming you back. Best regards, Franz Donhauser General Manager More 

Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Good sized room. Hotel is connected to Pacific Place where you can buy stuffs from supermarkets and do some shopping. Hotel is also connected to Hong Kong Park which is great for relaxation. Bed was comfy. You even have a small TV to watch in the bathroom while chilling in the hot tub. Hotel dining choice of Chinese food downstairs... More 

Helpful?
Thank Ouu T
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ouu T, Thank you for sharing your experience at our hotel. We are delighted that you had a fantastic stay and appreciate your compliments on our location, room, restaurant and amenities. The current construction work is actually a ventilation shaft for MTR and it will not be an additional exit. It is indeed our pleasure to take care of... More 

Paris, France
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Another good experience, 2 hours after arriving from Guillin, we where seconded on the 52 second floor, fast train trip, ( don't forget to buy the octuples card , discount over 65 ) To central , hop on the 1H bus and the first stop you're there. Fast friendly luggage and concierge service. We decide to upgrade to the horizon... More 

Helpful?
Thank Johan O
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Johan O, It is truly motivating to hear about your excellent comments about our hotel, Horizon Club Lounge, dining offerings, service and amenities. Thank you very much for staying with us and we hope to have the opportunity to welcome you back for another memorable stay with us. Best regards, Franz Donhauser General Manager More 

Fairlight, Australia
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I travel a lot/ for pleasure and for business all around the world. Seldom you check into a hotel this classy, what a service! Guest relationships officer Peggy is worth a special mention: it is hard/impossible to make you feel more welcome to any place then she did, from check in to check out. Can recommend this hotel to anybody,... More 

Helpful?
Thank Lieven M
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Lieven M, We are delighted to hear about your wonderful stay experience. I am very glad to know that you had a fantastic stay with us from arrival to departure and that Peggy had made a good impression on you. It will be our pleasure to welcoming you back home soon. Best regards, Franz Donhauser General Manager More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent in all respects - staff, room, food. Gym, pool, location. Facilities in room very good, All staff, without exception, seemed to take great pride in their hotel. Actual hotel building very impressive and imposing.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank I4160IRchrisb
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear 14160lRchrisb, We are absolutely delighted to hear about your wonderful experience. I am very delighted to know that you had a fantastic stay with us. It will be our pleasure to welcoming back on your next visit. Best regards, Franz Donhauser General Manager More 

New Rochelle, New York
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first trip to Hong Kong and we are glad we selected the Island Shangri la. The hotel is centrally located and is an easy cab ride to most places. Hong Kong park is also just across the street and affords a green oasis in a short walk. The Teaware museum is also there. Our room was on... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank Stuart L
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Stuart L, We are absolutely delighted to hear about your wonderful experience. I am very delighted to know that you had a fantastic stay with us. I look forward to the pleasure of welcoming you back very soon. Kind regards, Franz Donhauser General Manager More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every year our family has a family reunion in Hong Kong and every year we keep choosing to stay in Island Shangri-La for their exceptional customer service, professional staff, gorgeous rooms, superb food, and convenient location. We've probably stayed in Island Shangri-La for around 7 years now. Yes, they are that good!!! Before that, we have stayed in other hotels,... More 

Helpful?
Thank rinnabella
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear rinnabella, Thank you for having your family reunion at our hotel over the past seven years. I am much delighted to hear that we were able to surpass your expectations and had provided you exceptional service during your stay. It was indeed a pleasure to have you and your family, we look forward to welcoming you back soon. Best... More 

Kuala Lumpur, Malaysia
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went there for one night stay, this is my first time in a hotel that is above 50th floors high, and the view is amazing. Once after check in they served us hot tea that direct send it to our room, so refreshing.

Helpful?
Thank SoonEn
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear SoonEn, Thank you for sharing your review with us. I am very glad to know that you had an excellent stay with us and that the welcome tea had made a good impression on you. It will be our pleasure to offer you another delightful experience at Island Shangri-La, Hong Kong. Best regards, Franz Donhauser General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Location: China > Hong Kong
Price Range: $366 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Orbitz, Odigeo, Cheap Tickets, Travelocity, Agoda, Ctrip TA, Shangri-La Hotels and Resorts, Priceline and Jetsetter so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#12 Luxury Hotel in Hong Kong
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