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Island Shangri-La, Hong Kong

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Pacific Place, Supreme Court Road, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotel direct offer!24-hour Staycation
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 804 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Chinese, Filipino, Japanese
Hotel links
Special Offer:24-hour Staycation

Location

Full view
100Great for walkers
Grade: 100 out of 100
126Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
3777Reviews22Q+A100Room tips
Traveler rating
  • 3,106
  • 488
  • 99
  • 43
  • 42
Time of year
Traveler type
Language
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Popular mentions
Dan Vo wrote a review Yesterday
2 contributions
This hotel has been our preferred staycation hotel over the last year or so as it has consistently provided pleasant and professional services. We appreciate that all our needs are handled with personal care. Our stays are always enjoyable and we're looking toward our next ones.
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Date of stay: November 2021
Location
Cleanliness
Service
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karen wu wrote a review Mar 2021
4 contributions4 helpful votes
Hotel's Favorite
I booked Isalnd Shangri-La for my parents'wedding anniversary celebration, and they said it was a truly wonderful staycation experience. They are warmly welcomed by the team and they even offered my parents a bouquet as a gift!. I booked Executive Suite for them and it was so grateful that they got upgraded to the seaview Suite. The team was incredibly kind and helpful throughout their entire stay, making sure they were always looked after and comfortable. Everything about the hotel is flawless - from design to comfort, They have tried 2 restaurants "Summer Palace"and "Nadaman", the food is delicate and tasty, also the service is very good. I highly recommend staying at Island Shangri-La, I would definitely come back!
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Date of stay: March 2021
Value
Location
Service
3 Helpful votes
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Response from Island Shangri-La Hotel Hong Kong, Other at Island Shangri-La, Hong Kong
Responded Mar 21, 2021
Dear karenw5764, Thank you for your on-going support and for recommending our hotel. It's indeed our pleasure to have your parents to celebrate such special occasion with us and make their whole experience a remarkable one. We will be sure to keep up the good work and would love to have you all back again on many other occasions in future. Yours, Conor Hadlington, Resident Manager
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Chauncy W wrote a review Nov 27
Tsim Sha Tsui, China7 contributions2 helpful votes
Great choice of choosing Shangri-La to celebrate birthday. It’s very rare to have such a big room with relevantly low price. Turndown service has been done in detail. The lounge music and courtyard pictures are definitely fantastic. Gigi has been considerate. Will come back.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Island Shangri-La Hong Kong, Other at Island Shangri-La, Hong Kong
Responded yesterday
Dear haowsj, Thank you very much for having chosen the Island Shangri-La to celebrate such special occasion and taking the time to share your warm review. I am so glad to know that our staff members went above and beyond to look after you so well and to have made the stay memorable and enjoyable. I shall certainly pass on your praise to the team and commend them, in particular Gigi for their exemplary performance. We truly value your continuous support and look forward to welcoming you back to our hotel next time for another wonderful experience. Yours, Conor Hadlington, Resident Manager
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tomli0829(Lisa) wrote a review Nov 27
Hong Kong, China87 contributions56 helpful votes
+1
Flawless, pleasant experience overall. Genuine friendly front desk and guest relations staff, not robotic. Thankyou Alex and Irene, you did really great kon! We feel utterly welcome to stay there and ISL staff look forward to see you next time. Stayed in newly rennovated room, smart layout and design, best use of space with many nice touches. Cons: Cafe Too dinner buffet is far too expensive and we were quite disappointed with the variety of food and its quality ( especially dessert).
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Hotel is undergoing rennovation, you may wish to stay somewhere if you cannot bear with some...
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Response from Island Shangri-La Hong Kong, Other at Island Shangri-La, Hong Kong
Responded yesterday
Dear tomli0829, Thank you very much for staying at the Island Shangri-La, Hong Kong recently and for your time taken to share the review. We are so thrilled to learn that had a pleasant time with us here and enjoyed our heartfelt hospitality. Your kind remarks can certainly motivate the team further in pursuit towards service excellence. I will commend the team, in particular Alex and Irene for their exemplary performance. Concerning your feedback about dining, I sincerely apologise for the disappointment caused, and we will review to make appropriate improvements. Once again thank you for being our guest and for your invaluable feedback. We truly value your continuous support and look forward to welcoming you back to our hotel next time. Yours, Conor Hadlington, Resident Manager
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Chan T wrote a review Nov 27
Hong Kong, China7 contributions6 helpful votes
It was my first time to be in Island Shangri-La, Hong Kong for staycation and I enjoyed every moment here and looking forward to the next stay. Gigi, the guest relations staff showed the warmest greetings and most professional service from the beginning of our journey. Taking pleasure to her assistance, we enjoyed a wonderful lunch at Nadaman. Staffs in the Nadaman are nice and helpful, and the chef showed his professional and caring. The room was newly renovated with artificial and intelligent decorations. The bathtub was spacious with few bags of bath salt. It was thoughtful that there was charger cable and comb. And I do love the Marvis toothpaste and John Master Organic hair conditioner. It was an unforgettable experience with the caring from staffs and atmosphere as well as the amenities and I’m quite sure I will be there again.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Island Shangri-La Hong Kong, Other at Island Shangri-La, Hong Kong
Responded yesterday
Dear 341chant, Thank you very much for staying at the Island Shangri-La, Hong Kong recently and for taking the time to share your kind review. I am so thrilled to hear that our staff members went above and beyond to look after you so well and to have made the whole experience memorable and enjoyable. I shall certainly pass on your praise to the team and commend them, in particular Gigi for their exemplary performance. We truly value your continuous support and look forward to welcoming you back to our hotel next time for another wonderful experience. Yours, Conor Hadlington, Resident Manager
Read more
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PRICE RANGE
$310 - $454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
island shangri la hotel, hotel island shangri la, shangri la hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
565
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Frequently Asked Questions about Island Shangri-La, Hong Kong
Which popular attractions are close to Island Shangri-La, Hong Kong?
Nearby attractions include Edward Youde Aviary (0.3 miles), Hong Kong Park (0.2 miles), and Cheung Chau Island (0.2 miles).
What are some of the property amenities at Island Shangri-La, Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Island Shangri-La, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Island Shangri-La, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Island Shangri-La, Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Island Shangri-La, Hong Kong?
Conveniently located restaurants include Petrus, Lobster Bar and Grill, and Popinjays.
Are there opportunities to exercise at Island Shangri-La, Hong Kong?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Island Shangri-La, Hong Kong have airport transportation?
Yes, Island Shangri-La, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Island Shangri-La, Hong Kong located near the city center?
Yes, it is 0.6 miles away from the center of Hong Kong.
Are any cleaning services offered at Island Shangri-La, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Island Shangri-La, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.