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Island Shangri-La Hong Kong

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1,700 Reviews from our TripAdvisor Community

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Showing 1,331: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Ive stayed at hotels all over the world and this was one of the best if not the best hotel ive stayed at. This Hotel is very classy and high class. The staff is absolutetly extroadinary. They are so kind and treat you like kings. Words cant describe how happy me and my father were staying here. The rooms are... More 

Helpful?
Thank icat217
Hong Kong, China
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service provided from the moment we set foot in Shangri La Hotel was pleasant, friendly atmosphere, we chose to stay here for our 16th wedding anniversary as we find the staff here are like family & the little small touches like rose petals around the room, chocolates & red wine makes that extra special moment memorable & we treasure... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank lindatsemcqueen
Quezon City, Philippines
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lots of Hotels mushrooming in all areas in Hong Kong but if you receive excellent services from the staff of Island Shangri-la Hotel you don't have to look for another! Don't miss their Thai Cuisine at Waterside Terraces, simply the best ! Enjoy their health club and pool, you will want to use it again and again ! Great appreciation... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank LilibethTee
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Lilibeth Tee, Thank you for sharing your wonderful feedback. We are delighted to hear about your fantastic stay experience and that you had enjoyed the Thai Cuisine at Waterside Terraces, our facilities and service. We look forward to the pleasure of welcoming you back soon. Kind regards, Franz Donhauser General Manager More 

London, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for 4 nights - great room - spacious and clean, great service throughout the stay, swimming pool is superb, Lobster grill is not bad (food choices were not great though).... All in all a highly recommended hotel if in Hong Kong on business ..

Helpful?
Thank Patrick M
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Patrick M, Thank you for sharing your review with us. I am very delighted to know that our location, rooms, facilities and service had made a good impression on you. However, I am concerned about your comments on Lobster Bar and Grill, would you please provide me with more details via email at franz.donhauser@shangri-la.com so we can make necessary... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

stayed five nights for my honeymoon back in Nov. 2011. it was one of the best hotel i ever visited from the greeting at the hotel to the room check in and room service and check out. got a HORIZON CLUB HARBOUR VIEW ROOM amazing view and services. loved the hotel close to the mall. i requested a car to... More 

Helpful?
Thank Qwazir
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Qwazir, Thank you for your continued support and we are delighted to hear about your wonderful stay experience. I am very glad to know that you had a fantastic stay with us from arrival to departure and appreciate your kind understanding on the limo arrangement. It will be our pleasure to welcoming you back soon Best regards, Franz Donhauser... More 

Metro Manila, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

Whether for Business or Pleasure, Island Shangri-La has proven to be the hotel of choice! We especially love the Club Lounge which is like no other!!! On the 52nd floor you will find what we call "The Garden in the Sky" overlooking the vast harbor. Everytime I bring our friends or clients, they are simply astounded!!! To top it all,... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank wsanchezjan
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear wsanchezjan, Thank you for sharing your review with us. I am very delighted to know that our location, Horizon Club Lounge, restaurant and service had made a good impression on you. I am sure that Po, Ariane and the teams will be very glad to see your compliments. We look forward to the pleasure of welcoming you back. Best... More 

Brussels
Level Contributor
169 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location: in the financial part of the town, on a hill. A car is needed (not much to do at walking distance). Rooms: rather large, well equipped, with an excellent bed and a very nice view over the harbor. Wifi: free and very fast. Staff: friendly and very efficient Breakfast: tasty and of good quality All in all, a very... More 

Helpful?
1 Thank angelbe
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear angelbe, Thank you for sharing your review with us. I am very glad to know that you had an excellent stay with us. We appreciate your kind compliments about our rooms, staff, wifi speed and breakfast offering. Just in case if you don’t want to arrive to the hotel by car, our hotel is actually located atop Pacific Place... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent Christmas and new year here. Fantastic staff. Spotlessly clean. food and entertainment was amazing. Best New Year's Eve we've ever had, the lobster bar staff with singer Rachael Pollard and the band. All worked very hard to make sure we had the best time. Check it out!

Helpful?
Thank Night00wl
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Night00wl, Thank you for sharing your great review. I am absolutely delighted to hear about your fantastic experience at the Lobster Bar and Grill and that you had a great New Year’s Eve celebration with us. We look forward to welcoming you for another wonderful experience soon. Best regards, Franz Donhauser General Manager More 

Peterborough, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights in June... One of the best Shangri-La's I've stayed in. A very classy but traditional hotel in a great location at Pacific Place. The hotel is attached the mall so shopping is very convenient without having to go into the 30 degree heat. Rooms were bigger than i expected, i did go for the harbour... More 

Helpful?
Thank James W
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear James W, Thank you for sharing your review with us. I am very delighted to know that our location, views, rooms and amenities had made a good impression on you. We look forward to the pleasure of welcoming you back. Best regards, Franz Donhauser General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

It has been awhile since we last visited this hotel. But like they say, there's no place like home. I consider Island Shangri-la my home away from home. It's a cliche but it's true. There's nothing like the warmth hospitality that you get from your hotel chains. My choice of place even for my staycations has always been Shangri-la. This... More 

Helpful?
Thank Ruby G
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ruby G, First of all, thank you very much for your loyalty to Shangri-La, we are thrilled to hear that you consider us your “home away from home”. Thank you very much for your fantastic reviews and your comments warm our heart and give us great motivation in providing our guests the best service. I am so fortunate to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Location: China > Hong Kong
Price Range: $358 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#11 Spa Hotel in Hong Kong
#16 Luxury Hotel in Hong Kong
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