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The Peninsula Hong Kong

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Salisbury Road Kowloon, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Individually wrapped toiletries
Updated 07/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Peninsula Hong Kong
Updated 07/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 805 hotels in Hong Kong
Travelers' Choice
In December 1928, a legend of Asian hospitality was born – The Peninsula Hong Kong opened its doors. The hotel has an elegant and meticulously crafted design, and is considered a leader of the East defining luxury hospitality. Heralding elements of personalisation, the rooms accent simplicity and elegance with an aesthetic that melds the distinctive design touches and high-tech extras present in today’s luxury excursions. Extensive facilities include a 12,000-square-foot Peninsula Spa, eight award-winning restaurants and bars, a Roman-style swimming pool, and a Shopping Arcade consisting of international and local luxury brands. The Peninsula Hong Kong offers luxury transportation options, from a fleet of fourteen Rolls-Royce limousines to a customized helicopter, providing the ultimate in speed and style for our guests.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Salisbury Road Kowloon, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport16 miSee all flights
Shenzhen Airport33 miSee all flights
East Tsim Sha TsuiMass Transit Railway (MTR)4 min
Tsim Sha TsuiMass Transit Railway (MTR)4 min
See all nearby hotels
2270Reviews30Q+A100Room tips
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Popular mentions
Chan W wrote a review Sep 12
8 contributions2 helpful votes
+1
What a lovely stay at The Peninsula Hong Kong. We would like to thank you Chole and the little girl, the front desk staffs, they are so patient and nice to introduce the facilities in the Hotel and upgraded our room with the fountain view. We love the afternoon sunshine came into the room. We had a dining coupon, we ordered in-room dining as we were carrying a little baby so restaurants are definitely not our choice. We are appreciated the incredible friendly staff , Joe, from Room Services department, he is so good and helpful, I can feel his smiling face behind the mask. Describe the food what we ordered. What an amazing staff so far I met in Peninsula. Especially when I recalled the breakfast we had at the Lobby as the package requested, and checked with other staff that NO in-room dining can be arranged. the Lobby staff, Gigi, who was so impolite, no smiling, rush on everything and left few words about someone will carry a baby seat for you and then sharp away. This is a problem lack of man power during peak hours. The swimming pool is small and few steps to walk down. My friend, a “pig”, slipped, got a injured on his palm, but no staff came and checked out any hurt of him. It was quite surprised me. Oh yeah, the check out time took so long too, only two counters to handle the check in/out issues. That’s why I finally had to do the express check-out. But overall, we do love the history at Peninsula and it is still a memorable moment. 😊😊😊😊😊😇😊😇😊😇😇😇😇😇😇😊😇😊😊😇😊😊😇😇😇😇😇
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Date of stay: September 2021Trip type: Traveled with family
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Shirley S wrote a review Oct 2020
Temple City, United States16 contributions31 helpful votes
Hotel's Favorite
This hotel is extremely gorgeous, especially the lobby area where they kept up with the English tradition design. The staff at the hotel are very friendly and because it was our 30th wedding anniversary, they upgraded us to a suite free of charge. Also, they had a little amenity for us too. The package we had included breakfast, afternoon tea or lunch, and dinner for two. It was great price. The afternoon tea was just OK but breakfast was very good. The housekeeping team was very professional and they were quick to respond to our requests. The valet staff are also very helpful when we needed to find a taxi. I appreciate the staff's diligence.
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Date of stay: October 2020
Location
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2 Helpful votes
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Response from Peninsula Hong Kong, General Manager at The Peninsula Hong Kong
Responded Oct 29, 2020
Dear Shirley S, thanks very much for sharing your experience in The Peninsula Hong Kong on TripAdvisor.com. Your kind words to our Housekeeping team, valet staff and other teams are encouraging and we highly appreciated it. We look forward to your return for your next holiday. Yours sincerely, The Peninsula Hong Kong Executive Office
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Chun Ho Siu wrote a review Sep 8
Hong Kong, China292 contributions65 helpful votes
+1
Peninsula Hong Kong WAS renowned for being one of Hong Kong's most luxurious hotels and for providing outstanding personalized service. Like many other visitors, I believe Peninsula Hong Kong is no longer capable of upholding its century-old reputation. From the check-in procedure onwards, everything is subpar. A short check-in line is understandable to me. The wait would not be a huge issue. The behavior of certain employees, on the other hand, made me feel uncomfortable. Two staffs were talking loudly in the lobby over the current affairs, which I believe to be particular sensitive these days. I also overheard a staff member described a lady as an elderly woman (呀婆), which indeed surprised me. Although polite, the staff that served me in checking in seemed chilly and without a smile. I was informed my room was not ready. I would like to know whether or not a room number had been assigned and she replied that none had been assigned. As I paid my bill in advance during check-in, I was given a receipt, and there was a room number shown on the receipt. That was same as the one I got later that day. I'm still puzzled as to why they have to lie for such basic information. The room was pretty big, and the living room had a really modern design. The dated bathroom, on the other hand, was a stark contrast to the living room. There was no welcome card or welcome message, and the welcome amenity was three pears. In a legendary five-star hotel, welcoming a guest could surely be done much better. After checking with the operator, I was once again upset to learn that comb, shaving kit, and bath salt, which would seem typical at a luxury hotel, were not provided in the room and were only available upon request. I had afternoon tea at The Lobby and dinner at Spring Moon. The afternoon tea was lovely, but the service was average. The service and meal quality of Spring Moon were both deplorable. I have submitted another review on Spring Moon's page. The swimming pool was one of Peninsula Hong Kong's most recognizable features. Each guest room may book a one-hour time slot, and no pre-check-in reservations are permitted, which is inflexible in my opinion. Breakfast was only available in the form of a set meal. Guests might select either a western or an eastern style. Because of the huge number of visitors, it is served in The Lobby, Verandah, or Gaddis. I'm not sure whether I'll return, but I'm not looking forward to it nor recommending it to others.
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Date of stay: September 2021
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1 Helpful vote
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Response from Peninsula Hong Kong, General Manager at The Peninsula Hong Kong
Responded 6 days ago
Dear Chun Ho Siu, Thank you very much for taking the time to share your feedback regarding your recent staycation and dining experience in The Peninsula Hong Kong. We are concerned to learn about your disappointment and sincerely apologise that our services did not meet your expectations. Please allow us to personally follow up with you, as it is only through such valuable feedback that we are able to perfect our service. We will contact you by email shortly. Yours sincerely, Donna Lee Director of Rooms The Peninsula Hong Kong
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Renny wrote a review Aug 2021
Brussels, Belgium6 contributions11 helpful votes
Visited this hotel 5 times and always a quality met my expectations Rooms are great and so the service, a great stay, pity was a short one Will return and will stay longer also to test again the SPA overlooking the harbour while relaxing with great massage
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
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Michael W wrote a review Aug 2021
69 contributions2 helpful votes
+1
The "Green Spot" advertisement is one of the iconic memory of Hong Kong people of my generation for walking along the corridor of this iconic hotel. Decided to celebrate our 30th wedding anniversary at the Peninsula HK and thus a room with a view was booked. Knowing that seats are tight at the restaurants, I immediately PenChat with Hazel, Priscilla and Josephine @Operation to make my reservation for @Spring Moon, @Felix and @Gaddi's. Ladies @Operation are very helpful to secure my bookings for the restaurants and finally our itinerary of lunch @Spring Moon, dinner @Felix and lunch @Gaddi's were fixed. I strongly recommended guests of the Peninsula make use of PenChat earlier so that you can enjoy the restaurants of your choice. The day b4, Marble contacted me via phone (she said she was not able to communicate via PenChat, strange ar) and arranged my check-in @Concierge to facilitate a smooth check-in for me and my wife. Marble also aided to reserve the slot of the @Swimming Pool sessions for our stay in day 1 and day 2. We went to @Spring Moon to enjoy our dim sum lunch after registration. Though it was a bit disappointed that our room with a view was not yet ready after we finished our lunch, ladies @Front Desk immediately offered to arrange a room for us to rest (and for me to work with my Notebook) and then led us to the @Business Centre to settle down while waiting for the room. It was not until 3:30 pm then our room card were handed over to us @Business Centre for us to enter our room. We enjoyed an afternoon swim @Swimming Pool after unloading our baggage in our room. If a chair or a stool can be available in front of the dressing table inside the male changing room, the make up after swim would be a lot easier compare to a standing one. Moreover, Peninsula HK is suggested to replace the swim suit dryer which is literally not functional (the colleague inside the changing room can make it move using special skill where I cannot) in the male changing room. Apart from these glitches, facilities inside the changing room, such as locker, shower cabinet, towels, hair dryer, lotions, etc., were fine. @Felix gave us a special welcome with a mood changing elevator ride (one can try going up and going down again and again cos it's free afterall). Food is good @Felix and the surprise of the chilly oil caviar definitely marked its place in my mouth. There is also a must visit spot @Felix - its washroom! Though not able to find us at our room, our anniversary treat from Kevin TSANG finally find us @Felix and we would definitely put Devotion, Love, Passion, Adoration, Promise in our live Forever. After a morning swim @Swimming Pool, we ate our breakfast at the iconic @The Lobby. With a short break, we continue our lunch @Gaddi's. Special thanks to Jovy and Cedric @Gaddi's in giving us an unique Gaddi's experience. We then hv to bid farewell to our spectacular hotel room with a view, took a stroll in the arcade, make a close encounter with the live music b4 we left.
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Date of stay: August 2021
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Room Tip: Corner suites offered almost 270 degrees view; higher floor views are better
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LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
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Frequently Asked Questions about The Peninsula Hong Kong
Which popular attractions are close to The Peninsula Hong Kong?
Nearby attractions include Hong Kong Skyline (0.1 miles), Bobby's Fashions Hong Kong Bespoke Tailors (0.2 miles), and David Fashions (Hong Kong Tailors) (0.3 miles).
What are some of the property amenities at The Peninsula Hong Kong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Peninsula Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Peninsula Hong Kong?
Yes, valet parking is available to guests.
What are some restaurants close to The Peninsula Hong Kong?
Conveniently located restaurants include Yan Toh Heen (InterContinental Hong Kong), Giovanni Pina, and The Grill Room.
Are there opportunities to exercise at The Peninsula Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Peninsula Hong Kong have an airport shuttle?
Yes, The Peninsula Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Peninsula Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Peninsula Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Peninsula Hong Kong?
Many travelers enjoy visiting Tai Kwun (1.5 miles), Sik Sik Yuen Wong Tai Sin Temple (3.6 miles), and PMQ (1.5 miles).