Stayed three nights in hk with family after 2 weeks holiday in Japan. The peninsula isn't new but is of great make, rooms are confortable, the real stand out is the personalised concierge service the Peninsula provided, they made our stay hassle free especially when there were mandatory gov requirements to be met for inbound travellers. "Kit" from the concierge team made our stay memorable. We feel that Peninsula's service goes that little bit further than Aman tokyo and St Regis Osaka from our recent experience.

*SHOULD NOTE: We prebooked and told them about the birthday and everything in advance* We were 3 and did a staycation for a birthday celebration of two friends. We were picked up with the limo service and it was a great experience, definitely worth trying if you have the option! Once we arrived, Marble greeted us at the car and escorted us straight into the elevator for the in-room check-in. She was very welcoming, immediately wished Happy Birthday to the two birthday girls and an overall great conversationalist. She was very thorough with explaining all the room amenities and features as well as the package recap (we were given a Victoria harbour view suite and it was stunning). Immediately after she left, a room service attendant came with a birthday cake and a lit candle which was a very caring touch, thank you Nancy from Front Office! The birthday cake was delicious and room service was very accommodating about keeping the cake in the fridge until we checked out. We pre-booked a spa experience and had wonderful seamless service from the moment we were greeted at the Spa Reception with the ginger tea all the way to the massage rooms. We were so well taken care of, so thank you to the spa team. Unfortunately, due to covid the sauna and steam room was closed but the jacuzzi was open so we used that. The team did a great job cleaning up after us so we felt very safe with their safety measures. A big big thank you to our masseuses Sevita, Cecila and Annie who left us feeling absolutely rejuvenated and took very special care of me as I had a skin condition and was a bit worried about any reactions to the products. We absolutely loved the relaxation room which had a beautiful view of the harbour as well. For dinner we ate at Chesa, we've never tried it but Switzerland is a country very dear to us three so we had to try. The staff there were very welcoming especially Simon, Charlie and Peter Tang who served us all night. They gave us a great quiet table in the corner, the food was absolutely delicious. Very much a full Swiss experience, the Fondue and the polenta is a must try! A special thank you as well to Andreas from Felix who came to wish us a Happy Birthday. We had the apple crumble for dessert which was decorated with candles and birthday messages, the dessert to have if you're not a big cake eater! Overall, an absolute wonderful stay, highly highly highly recommend spending your birthday here. It's rare these days to see staff so caring in every department of a hotel but the Peninsula did an exceptional job taking care of us every second of that weekend. Will definitely be coming back for another birthday celebration!

Have been there for different occasions in the past but have never had a chance to stay. We bought the staycation package which included 4 meals (lunch at lobby lounge, dinner at room, breakfast at verandah and take-away afternoon tea) and a late check-out until 4pm. The room itself was modernized and redesigned with wall-mounted LCD remote controls everywhere, including the room temperature, the lights and the curtains. Unlike other 5* hotels I stayed in, there was no need to have a separate fan heater if you felt cold in the winter. The bath has its own TV and controls but it would be good to have a pillow to rest my head like in 4 Seasons or in Upper House. But I am still puzzled by some of their designs. The TV was inside a cabinet and the cabinet doors must be opened to watch the TV. However these doors could not be retracted inside the cabinet and so that means if you sit at the end of the sofa or on the bed you could not watch the TV as it was completely blocked by the cabinet doors. Likewise in the shower cubicle there was a sitting area but unlike most hotels they would place this pedestal right at the innermost corner, the designer had designed to place it on the corner next to the shower door. If you decide to use it while showering water could just seep through. Overall I would say a good value for money. Even though the gym and the pool was closed, you could easily spend your time just to admire the history and the design of this almost a 100 year old hotel.