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    The Excelsior, Hong Kong

    281 Gloucester Road, Causeway Bay, Hong Kong, China
    Hotel website
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    Lowest prices for your stay
    10/1/2017 10/2/2017
    $275
    $204
    SAVE $71
    $241
    $241
    Traveler (852)
    Room & Suite (603)
    Dining (176)
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    Overview
    • Excellent35%
    • Very good47%
    • Average15%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “dickens bar” (132 reviews)
    “causeway bay” (461 reviews)
    “world trade” (41 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from The Excelsior, Hong Kong
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,533)
    There are newer reviews for The Excelsior, Hong Kong
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    21 - 25 of 1,951 reviews

    Reviewed 3 weeks ago

    Arrived way before the check in time but, we were given the room. In fact, we were upgraded from an executive superior to an executive harbourview. Rooms are comparable to that of typical 5 stars hotels. Best part of the whole deal was the service....More

    Thank Emery H
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 3 weeks ago

    Dear Emery H, Our team is so delighted to know that you love our hotel. Customers are always our priority and thus we strive to provide the best service possible. Thank you so much for the compliment and we will definitely keep this up. Have...More

    Reviewed 4 weeks ago

    If you are looking for the best location, this is the place to stayin Causeway Bay. Rooms with the harbor view is just great! No frills hotel but all basic needs covered. Will definitely come back to this hotel in my future trips.More

    Review collected in partnership with this hotel
    Thank avtang
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 3 weeks ago

    Dear avtang, Thank you so much for staying with us. We are always proud of our convenient location and the awesome harbour view. Next time when you are around, don’t forget to try out our restaurants as we have some of the best restaurants in...More

    Reviewed 4 weeks ago

    The location of the hotel is very good. The services and the facilities are good. Staff are helpful, but unfortunately the room service is very bad. No one responded to my calls. Overall the stay was Comfortable.More

    Review collected in partnership with this hotel
    Thank gaganendra
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 4 weeks ago

    Dear Gaganendra, Thank you so much for choosing us. We hope you did enjoy the convenient location of our hotel and I am glad that you like our services and facilities. We are sorry to hear of your room service experience. Your opinion is key...More

    Reviewed 4 weeks ago

    My favourite hotel to stay in Hong Kong. Near to Sogo and Times Square for shopping. Lots of eateries around. Close to Causeway Bay MRT and free Airport Express bus shuttle available. Courteous and helpful staff at the reception and conceirge.More

    Thank Laifong968
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 4 weeks ago

    Dear Laifong968, We are glad to know that Excelsior is your favourite hotel in Hong Kong. We definitely will keep up our service level. Besides the convenient location providing easy access to shopping malls and transportation facilities, we also have six restaurants and bars providing...More

    Reviewed August 15, 2017

    I have visited this hotel for many time and always have been ok with a stay. This time I even went to have a massage and gym. Hotel front desk were much better this time than previous. They were fast and effective, thats very important...More

    Thank Postmen
    Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 5 weeks ago

    Dear Postmen, Thank you for staying with us. We are delighted to know that you enjoyed staying at our hotel in the past years. Your recognition is huge to all of us and we will pass your compliments to our teammates. Did you also try...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $205 - $320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Spa Hotel in Hong Kong
    • #42 Family Hotel in Hong Kong
    • #52 Business Hotel in Hong Kong
    • #60 Romantic Hotel in Hong Kong
    • #65 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 869
    • Reservation Options
    • TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Ctrip TA, Cancelon, Travelocity, TripOnline SA, Hotwire, Agoda and HotelQuickly so you can book your The Excelsior, Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Wan Chai / Causeway Bay
    • Also Known As
    • The Excelsior, Hong Kong Hotel Hong Kong ,
    • Mandarin Oriental Hong Kong ,
    • Excelsior Hotel Hong Kong ,
    • Excelsior Hong Kong
    Add Photo Photos
    Traveler (852)
    Room & Suite (603)
    Dining (176)
    Pool & Beach (1)
    Hotel & Grounds (496)
    Bathroom (52)
    Business Center & Event Rooms (4)
    Nearby
    Wan Chai / Causeway Bay
    Wan Chai and Causeway Bay are the retail centers of
    Hong Kong Island. Filled with shops, malls and
    restaurants, both areas are bustling with people –
    tourists and locals alike. Causeway Bay has one of the
    highest rents on the planet, and is a bit more
    polished and modern than its Wan Chai counterpart.
    Beneath the surface there is more than meets the eye –
    find boutique stores in the above ground floors of
    ...More
    Sponsored by:
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    1,425 reviews
    .29 miles away
     
    Causeway Bay Tianjin Hotel
    3 reviews
    .06 miles away
     
    The Park Lane Hong Kong, a Pullman Hotel
    1,373 reviews
    .15 miles away
     
    Nearby Restaurants
    ToTT's and Roof Terrace at The Excelsior, Hong Kong
    302 reviews
    .02 miles away
    EXpresso at The Excelsior
    113 reviews
    .01 miles away
    Crystal Jade La Mian Xian Long Bao (World Trade Centre)
    98 reviews
    .04 miles away
    Yee Tung Heen
    71 reviews
    .00 miles away
    Nearby Attractions
    Causeway Bay
    923 reviews
    .24 miles away
    Times Square
    691 reviews
    .28 miles away
    Victoria Park
    364 reviews
    .33 miles away
    Hong Kong Victoria Park Lunar New Year Fair (Flower Market)
    84 reviews
    .25 miles away
    Ask a question
    Questions & Answers
    63Joan51
    August 1, 2017|
    AnswerShow all 3 answers
    Response from Billy F | Reviewed this property |
    No, this hotel no swimming pool.
    1
    Vote
    sahilmahendru49
    March 16, 2017|
    AnswerShow all 5 answers
    Response from Nicholas-Seth L | Reviewed this property |
    Yes there are.
    0
    Votes
    Han T
    January 22, 2017|
    Answer
    Response from HusinWidjaja | Reviewed this property |
    I think all the rooms are already renovated by now. The hotel also provides a mobile device called "Handy" for free while we stayed there. We could make free local calls to landline, mobile and other Handy device. It could... More
    0
    Votes
    Room Tips
    "Executive Floor - 31st floor - Harbour view is amazing!"
    Read review
    "harbourview, executive floor"
    Read review
    "The premium rooms offered unblocked harbour view."
    Read review
    "the room is good, ask for the up levels."
    Read review
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