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12/24/2017 12/25/2017
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    The Excelsior, Hong Kong

    281 Gloucester Road, Causeway Bay, Hong Kong, China
    011 852 2894 8888
    Hotel website
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    12/24/2017 12/25/2017
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    Traveler (898)
    Room & Suite (600)
    • Excellent35%
    • Very good48%
    • Average14%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “dickens bar” (139 reviews)
    “causeway bay” (468 reviews)
    “world trade” (44 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Rooftop Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from The Excelsior, Hong Kong
    Special Offer: Family Fun Getaway
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,609)
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    1 - 5 of 2,012 reviews

    Reviewed yesterday

    The Excelsior has maintained its high standard of welcome, friendliness and service and the view from the side harbour rooms are breath taking. Causeway Bay is an exciting convenient area in which to stay, a real taste of Hong Kong life.

    Review collected in partnership with this hotel
    Thank Thomas B
    Hotel's Favorite
    Reviewed 3 weeks ago via mobile

    Excellent location and you can find everything nearby (from local food to fine dining, from markets to international brand clothing, parks, temple) all with walking distance. The best way to access the hotel is by MTR (Exit E, step free with escalator), about 5 mins...More

    Thank LennaLam
    Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 3 weeks ago

    Dear LennaLam, Thank you so much for staying with us during your business trip. Besides having one of the most convenient locations in the heart of Causeway Bay, we also provide heart-to-heart services and also scrumptious food at our hotel. Don’t miss it when you...More

    Reviewed 2 days ago

    The room was excellent.Please be aware that if you have use of and pay a premium for the Executive Club room,there is no age limit for children. Other hotels in Hong Kong that have similar Club room facilities have an over 12 year only policy.This...More

    Review collected in partnership with this hotel
    Thank GND888
    Response from PR_ManagerHKG, General Manager at The Excelsior, Hong KongResponded yesterday

    Dear Excelsior guest, Thank you very much for your kind feedback following your stay with us here at The Excelsior. We have recently completed a full refreshment of our guest rooms and are pleased to learn that you enjoyed the new offering. Thank you also...More

    Reviewed 4 days ago

    We were glad this hotel can accommodate our family of 4 in their Deluxe Suite as most hotels in Hong Kong have this 3 pax per room policy. Location wise is unbeatable with Sogo just next door and MTR is below Sogo. Lots of little...More

    Review collected in partnership with this hotel
    Thank Jessie T
    Response from PR_ManagerHKG, General Manager at The Excelsior, Hong KongResponded yesterday

    Dear Jessie, Thank you very much for taking the time to share your feedback following your stay here with us at Causeway Bay! We are delighted to learn that your family enjoyed the location of our hotel and it's many options it offers, be it...More

    Reviewed 6 days ago

    The Positives: Prime location within 2 minute's walk of SOGO - where there is abundant shopping and MTR. Suite was bigger than any we have stayed at in Hong Kong before - well appointed and plenty of walk-in wardrobe space, capsule coffee machine and wide...More

    1  Thank AdrianShanghai
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 4 days ago

    Dear AdrianShanghai, It’s our pleasure to have you with us. Thank you so much for sharing your thoughts in the Tripadvisor community. We will keep up with the positive vibe in our team and hopefully we can provide you with another great stay with us...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Price range
    • $189 - $371 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Hong Kong
    • #23 Luxury Hotel in Hong Kong
    • #42 Family Hotel in Hong Kong
    • #52 Business Hotel in Hong Kong
    • #60 Romantic Hotel in Hong Kong
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Smoking rooms available
    • Number of rooms
    • 869
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Priceline, Ctrip TA, Travelocity, Hotwire, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your The Excelsior, Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Wan Chai / Causeway Bay
    • Also Known As
    • The Excelsior, Hong Kong Hotel Hong Kong ,
    • Mandarin Oriental Hong Kong ,
    • Excelsior Hotel Hong Kong ,
    • Excelsior Hong Kong
    Add Photo Photos
    Traveler (898)
    Room & Suite (600)
    Dining (175)
    Pool & Beach (1)
    Hotel & Grounds (540)
    Bathroom (52)
    Business Center & Event Rooms (4)
    Wan Chai / Causeway Bay
    Wan Chai and Causeway Bay are the retail centers of
    Hong Kong Island. Filled with shops, malls and
    restaurants, both areas are bustling with people –
    tourists and locals alike. Causeway Bay has one of the
    highest rents on the planet, and is a bit more
    polished and modern than its Wan Chai counterpart.
    Beneath the surface there is more than meets the eye –
    find boutique stores in the above ground floors of
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    Ask a question
    Questions & Answers
    November 25, 2017|
    AnswerShow all 4 answers
    Response from Chrippi | Reviewed this property |
    My room es not yet renovated. I’m afraid I cannot tell you which ones are new.
    November 24, 2017|
    AnswerShow all 7 answers
    Response from Han T | Reviewed this property |
    nonsmoking room. You can smell cigarettes in the elevators very occasionally. It was a very well cleaned hotel as the room cleaner was very diligent. actually, i had a normal room with a harbour view. The mattress is really... More
    October 19, 2017|
    AnswerShow all 4 answers
    Response from solyuyitung | Reviewed this property |
    they do with additional charge, but you need to tell them ahead of time
    Room Tips
    "Ask for harbour views"
    Read review
    "you want sea view and high floor!"
    Read review
    "Opt for a deluxe full harbour view room."
    Read review
    "Has to be a harbour view"
    Read review
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