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The Excelsior, Hong Kong

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#78 of 697 Hotels in Hong Kong
Certificate of Excellence
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The Excelsior, Hong Kong
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2,092 Reviews from our TripAdvisor Community

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Showing 1,637: English reviews
Level Contributor
27 reviews
8 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Location is very good. Mtr and shopping malls are right below the hotel. Food is not an issue, you can find local delights nearby even past midnight. Has basic amenities like gym but hotel do not comes with a pool. Hotel staffs are friendly and helpful. Although it seems like a popular business hotel, I would strongly recommend for couples... More 

Helpful?
Thank 701yiw
Aberdeen, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a 5 night stay at the Excelsior. It was our first visit to Hong Kong and to this Hotel and both were amazing. From the moment we stepped out of the taxi at the hotel we knew it was going to be a great holiday and we were not disappointed. The staff were very friendly and efficient... More 

Helpful?
1 Thank Carole H
Kuala Lumpur, Malaysia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed in The Excelsior during my business trip in Hong Kong, i was there for 4 nights, then i flew to hong kong again and stay in the same hotel for 2 weeks. The hotel is clean and is a great location to anything you want. Sogo (supermarket) is nearby, mtr is nearby, shopping malls are everywhere and you... More 

Helpful?
Thank Pohling
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed in this hotel during 12-15 September with friends for our leisure time. Impressed with all services from the attentive staffs, and we enjoyed a lot of hotel facilities, likes steam and suana. Breakfast has a lot of varieties food, good taste, I love the egg station. I would choose this hotel when I visit Hongkong again.

Helpful?
1 Thank จุมพฏ ส
Singapore
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Fantastic location for those who like shopping. Hotel is located close to the MTR- about 3 mins walk. The rooms were comfortable and it looks like it has been refurbished recently. Check in and out was smooth.

Helpful?
Thank greggs78
A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Front desk,Housekeeping and concierge staffs are very nice. When walking back to hotel, try to walk through world trade centre. The back lane seems dark and might be places where thieves/robbers might appear

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had a great stay in this hotel, i would be coming again this week. I hope i could have a wonderful stay again,, cozy and friendly environment.. the service is good and the room is just perfect place to rest.. 😊

Helpful?
Thank jathniel m
Dubai, United Arab Emirates
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a very nice hotel but for a 5-star HKG hotel it's certainly a bit dated. The rooms are not in the shape they used to be and neither is most of the hotel. The exception is the Dickens bar and the Tott's and roof terrace which is in great shape. Not only is Tott's in great shape but... More 

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Thank DXBSwede
Singapore, Singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in Excelsior for 5 nights with my other friend. Checking-in was hussle free and the lady over the counter didn't insist on obtaining any deposit from us after knowing that neither of us brought our credit cards along. She could have asked us for cash instead but she told us the cash could be put into better use during... More 

Helpful?
Thank Juliana K
East Grinstead, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Myself and my wife stopped over for 2 nights on our way to Australia.A very clean hotel probably in need of a overhaul.We had previously stayed there 12 years ago and it hasn't changed.It is still a good hotel with an excellent dining area and a bar in the cellar.

Helpful?
Thank Keith A
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Staying in Wan Chai / Causeway Bay

Neighborhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Causeway Bay, the shopping centre of Hong Kong Island, The Excelsior, Hong Kong is only a five-minute drive from the city's central business district and 40 minutes by MTR from Hong Kong International Airport. The hotel features five exclusive Executive Floors with a private lounge, a fully equipped business centre, a state-of-the-art Fitness Centre featuring advanced fitness equipment and dedicated spa facilities, as well as extensive meeting and banquet facilities. ... more   less 

Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $228 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Excelsior, Hong Kong 4*
Number of rooms: 884
Reservation Options:
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Also Known As:
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
Hotel Style:
#22 Spa Hotel in Hong Kong
#44 Family Hotel in Hong Kong
#54 Business Hotel in Hong Kong
#61 Romantic Hotel in Hong Kong
#70 Luxury Hotel in Hong Kong
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