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The Excelsior, Hong Kong

Overview
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281 Gloucester Road, Causeway Bay, Hong Kong China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
Additional information
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Offers from The Excelsior, Hong Kong
Special Offer:Suite Temptations
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,876)
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2,216 results
Traveler rating
790
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339
62
26
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LanguageEnglish
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790
999
339
62
26
Show reviews that mention
All reviews dickens bar causeway bay mandarin oriental group world trade egg tarts harbour view victoria park excellent location rooftop bar bit dated times square executive floor business trip shopping area mtr station top floor business hotel
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1 - 5 of 2,216 reviews
Reviewed 2 days ago

As a friend recommended, I gave this place a try since they all say it's an amazing hotel. Yet i found my experience to be the average. The hotel lobby is by far one of the most noisy, crowded, and not exclusive - yet made...More

Date of stay: December 2018
1  Thank Kevin S
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded yesterday

Dear Kevin S Thank you for your feedback. We are sorry to learn that your recent stay was not up to your expectation. We shall look into it for continuous improvement is what we always strive for. Your voice is important to us. Should you...More

Hotel's Favorite
Reviewed November 3, 2018

Our recent stay at the Excelsior in Hong Kong was excellent as always. The rooms are spacious and comfortable and they were able to give us connecting rooms There is nothing better for my family than to come to Hong Kong and stay at the...More

Review collected in partnership with this hotel
Date of stay: October 2018
1  Thank JQ2009
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded November 4, 2018

Dear JQ2009 Thank you so much for choosing us as your accommodation! We are thrilled to know that you found your stay with us enjoyable. Our heartfelt thanks for your support. We look forward to serving you again in the near future. Best The Excelsior,...More

Reviewed 2 days ago

We asked the concierge to direct us to good restaurant in the area, which he duly did - it must have been a relatives restaurant, or he had a deal with them, as we were properly ripped off, and were given completely substandard food -...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank StuartM282
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded yesterday

Dear StuartM282, Thank you for your feedback. We are sorry to learn that our service was not up to your expectation. We shall look into it for continuous improvement is what we always strive for. Your voice is important to us. Should you have any...More

Reviewed 4 days ago

I have stayed here on and off for over 15 years and have held a conference there. Time moves on and the economics appear to have won with the hotel closing next year, to be replaced with office accommodation. On this last trip the staff...More

Date of stay: November 2018
Thank P4140VJdavidc
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 4 days ago

Dear P4140VJdavidc Nothing is better than receiving appreciation from valued guests like you. Your good words are a great motivation for us to keep it going. Thank you for your continued support over the past 15 years. Best regards The Excelsior, Hong Kong

Reviewed 5 days ago

Gotta say I do like this hotel. Though the room is a bit smaller than its nearby peers like Park Lane but that's not a big problem. Things are kept at its modest here. Service is great. Location is convenient for commuting. Lord Stow's on...More

Date of stay: December 2018
Thank KwinAun
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 4 days ago

Dear KwinAun Many thanks for staying with us and having taken your time to share some kind words here. We are thrilled to hear of your pleasant experience. Sincerely look forward to serving you again. Best regards The Excelsior, Hong Kong

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About
Description
The Excelsior, Hong Kong offers an unbeatable location for guests wishing to enjoy the city. Nestled in the heart of Causeway Bay’s vibrant shopping area, and overlooking Victoria Harbour, the hotel is only a More five-minute drive from the city’s central business district and 40 minutes by MTR from Hong Kong International Airport. The Executive Floors have access to a comfortable private lounge with complimentary benefits. There is also a business centre, and extensive meeting and banquet facilities. The well-equipped wellness area comprises a Fitness Centre, sauna and steam rooms, and a selection of massage and beauty treatments. With six restaurants and bars including a Michelin-starred Chinese restaurant, a contemporary rooftop restaurant and bar with an outdoor terrace, and an all-day dining café, the hotel provides the perfect blend of convenience and style. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
869
Price range
$202 - $467 (Based on Average Rates for a Standard Room)
Also Known As
The Excelsior, Hong Kong Hotel Hong Kong
,
Mandarin Oriental Hong Kong
,
Excelsior Hotel Hong Kong
,
Excelsior Hong Kong
Location
China > Hong Kong > Wan Chai / Causeway Bay / Hong Kong Island
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
869
Price range
$202 - $467 (Based on Average Rates for a Standard Room)
Also Known As
The Excelsior, Hong Kong Hotel Hong Kong
,
Mandarin Oriental Hong Kong
,
Excelsior Hotel Hong Kong
,
Excelsior Hong Kong
Location
China > Hong Kong > Wan Chai / Causeway Bay / Hong Kong Island
Photos
Traveler (1,073)
Room & Suite (732)
Dining (182)
Pool & Beach (1)
Amenities (40)
Business Center & Event Rooms (6)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centers of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
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Nearby AttractionsSee all 1,553 nearby attractions
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Questions & Answers
Ask a question
Annelam92
December 3, 2018|
AnswerShow all 4 answers
Response from Calvvin | Reviewed this property |
Sorry I took a airport bus. I would rec mtr to airport if flight time permits. Not sure of grab thou sorry
0
Votes
Room Tips
"Ask for the higher floors, and sea view. Much better views than the one facing the alley/road."
Q8666OJkevins
2 days ago
Read review
"The room view with the habour was indeed excellent."
831daniel
1 week ago
Read review
"Get the harbour viiew rooms. The view is spectacular"
Climber03897176613
1 week ago
Read review
"Best view from Executive Club rooms"
indralax123
2 weeks ago
Read review
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