We had an enjoyable/ relax staycation at The Mandarin Oriental HK. The room was decorated with rose petals and a bunch of flowers for me. The package included the breakfast & in- room dinner. In addition, the hotel gave me 2 bottles of wine (white & red). The food was excellent. The overall rating was exceed expectation.
We spent one night here on my birthday also Valentine’s Day and i must say that everything was excellent. Once again, thank you MOHKG Team for all the thoughtful arrangements. As for the room, was very neatly kept, clean, and comfortable. - Spectacular Statue Square view and Central City View - User friendly and High tech Facility in room (Apple airplay, Full HD TV, Speaker, Japanese Toilet) - Environmental protection concept for the Diptyque amenities arrangement - Classic Mandarin Oriental Hong Kong Style In room dining experience, was high quality and delicious - In room mandarin grill dinner set (smoked-salmon, Beef Wellington, Mille-feuille) - In room breakfast set (Chinese set and western set) About the club lounge, I can tell Hannah and the team had put a lot of effort into it. - Fabulous interior design, feel like a home (i love the theme color) - High quality of food (wine, dessert, chafing dishes) I would have to say MOHKG GR Team(Vivien, Florence, Bonita) they are indeed one of the top GR teams in town and even all of my friends who stayed at Mandarin Oriental Hong Kong recently agreed. - Professional team and service, smile always - Surprising every time, always send me a warm caring during my stay - They remember so well Over all, their team spirit and conscientious communication really make our every stay memorable and enjoyable, that’s why I would definitely recommend Mandarin Oriental Hong Kong to all for you for having a luxuries family trip.…
Very nice accommodation experience in Manderin Orienital. It is very happy that they upgraded us for my boyfriend birthday celebration. The suite is neat and tidy, and super big. The service is also excellent which exceeded my expectation. I am appreciate with their sincere attitude.
My husband and I are the third time to stay at this hotel. The room is very clean and tidy with very nice harbour view. The food is delicious. All customer services staff we met are very polite. Vivian from Cafe Causette is very helpful to arrange my special request of the dinner. Also, we would like to express our special thanks to your front desk staff Ava Pun. Ava is a very friendly and helpful lady. Her consideration and professional attitude added our enjoyment and made us great memory. Thank you very much to Mandarin Hotel and all staff.
My family and I stayed at the Mandarin Oriental and booked their Staycation package. Upon arrival, we had lunch at the Clipper Lounge. It was full, but it did not feel crowded. The restaurants had free-standing wooden screens to separate the tables. Much classier than the plastic screens. The food was sumptuous, as expected. The Caesar salad that my daughter ordered probably had two bunches, enough vegetable in-take for the whole family. Our HarbourView Suite was beautifully appointed with a spacious living room, a large King sized bed and a lovely bathroom with the bathtub overlooking the Victoria harbour and the Ferris wheel. The staff arranged special amenities for our girls, with cookies, candies and cakes. This is a great staycation package especially for those with children, as the children can go to a one-hour activity whilst parents can go to the Spa. The room was impeccably clean - no eczema flare up for my daughter. Bath amenities were prepared for the children, as well as two pairs of pink slippers prepared inside the wardrobe for use. These were very thoughtful touches. Since the view of the Victoria Harbour and Statute Square was so nice, we had dinner through In Room Dining. They set it up nicely for you, as if you were having dinner at the restaurant, except in the comfort and privacy of your own room. All the staff from Guest Services to In Room Dining to Housekeeping to the Spa were extremely courteous and friendly. They were sincere and warm. Special mention to Florence and Bonita from Guest Services who assisted us with the check-in and taking care of the children for their activities; the ladies at the Spa, Glenna and Geneva, Hema my spa therapist. All the staff at this hotel makes you feel warm and welcomed. There are many five star hotels in Hong Kong with different packages to choose from. However, based on just from the stay experience ourselves, The Mandarin Oriental would be my top choice. We would choose to come back here again in the near future.…
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