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Mandarin Oriental, Hong Kong

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5 Connaught Road Central, Hong Kong China
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About

#6 of 799 hotels in Hong Kong
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.4
In the middle of the Central district, Mandarin Oriental, Hong Kong is ideally located for all major attractions. With a refined design reflecting our Oriental heritage, our rooms and suites are some of the most spacious in the city. Our nine restaurants and bars offer a range of cuisine and dining experiences. Escape the stresses of the city with our luxurious spa and leisure facilities. We can easily cater for all manner of meetings and events with our excellent staff and outstanding facilities. Whether you'd like to swim, work out or just relax, we can help you make the most of your leisure time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid internet
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Chinese, Japanese and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
497Restaurantswithin 0.3 miles
93Attractionswithin 0.3 miles
5753Reviews27Q+A100Room tips
Traveler rating
  • 5,024
  • 607
  • 83
  • 26
  • 13
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Sunny wrote a review Yesterday
1 contribution
Good experience. Room are clean, very comfortable. Swimming pool is small but the staff nice. We also having dinner in cafe causette, the soup are fantastic, but the beef are overcooked, taste burnt on the surface.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Charito D wrote a review Jun 2022
Hong Kong, China47 contributions30 helpful votes
+1
Hotel's Favorite
We have reserved two rooms with club access to celebrate my friend's 50th birthday – (4 of us) I arrived first to register all my friends A gent at the entrance greeted me with so much enthusiasm, genuinely gracious, inquired my name and escorted me directly to the reception and announced my name. That made me a great impression of the Mandarin service (as a first-timer). I forgot his name – my apologies. But he is definitely a gem. Stella from the guest relations escorted me to the room, showed me some of the details in the room I needed to be mindful of – which I felt was thoughtful of her – very patient, knowledgeable and later had arranged a personal note along with Vicky from the front desk – nowadays you rarely get a personal note, often automated, this really made me smile and my stay even more memorable. Was happy to see my luggage was already in the room before I arrived – how wonderful. In the room, some thoughtful details that I thought were great: the valet box; guest need not be disturbed when they have a request from housekeeping, and the bathroom mirror that can turn different side – this makes it a lot easier and convenient for the guest. The room looks immaculately clean, the partition blackout curtain and lounge/sofa bed were thoughtful - I love the way it was functionally designed. I was impressed by the consistency of addressing the guest's name whether you call in-room dining, housekeeping, or call center - they were consistent in addressing your name or I’d say registered name. The pool was quite small – I feel, low ceiling indoor pool. We decided not to use it. The Mandarin Club, is spacious, and relaxing, and the array of food is great – the staff are attentive, getting on what was supposed to be done - have you seated, (pre-arranged it), inquired of your drinks, tea set, etc. – that was it. I am not sure if this was because of covid where interactions seem to be minimal? No one ever asked us, how our stay had been? Welcome back? Each seems to be occupied with a “task” – would be great if they could sometimes be present, pause, and interact whilst a guest is present. We had our breakfast in Clippers lounge – we were escorted and seated. Nacha Ligin – was very gracious, attentive to our needs, and very pleasant. She politely reminded us about the breakfast last meal time. Overall, it was an amazing stay – we love every bit of it. We are now a fan!
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Harbour view rooms - spacious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded Jun 28, 2022
Dear charitod198, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PW wrote a review Nov 27
1 contribution
Classic MO hotel, with much more modern amenities that expected (the bathroom was excellent). I expected very good service levels but it beat those expectations - we stayed one night as part of our wedding prep and was outstanding .... so accommodating and they went above and beyond to make our stay memorable. Truly unforgetable.
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear P_Wallace852, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Go64517422760 wrote a review Nov 25
It is always my first choice for choosing Mandarin Oriental no matter in anywhere as the quality is guaranteed. The staff are extremely helpful and friendly. Another important element is the staff are very knowledgeable on the food menu they serving. I will highly recommend it to my friends.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Go64517422760, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alfred Shu wrote a review Nov 25
1 contribution
It is always my first choice for dining at Mandarin Oriental no matter any country. The food quality and service are guaranteed. Staff are very friendly and helpful. I discovered a very important element very special in here is the staff are very knowledgable on the food menu serving at the restaurant. It is always a common problem for good restaurants in handling booking at the reception desk. Surprisingly, their reception handle this very well here and they can always manage a table for customer within a short period of time.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear alfredsA2593HZ, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tourist286366 wrote a review Nov 25
2 contributions
A very enjoyable experience and have very yummy dishes, in particular lamb samosa, Thai beef salad and pizza are must try dishes. Good service. Vicky is very nice! Environment is spacious and cozy. Will come again!
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Tourist286366, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excursion37700161959 wrote a review Nov 25
Excellent experience and food. Good service and friendly staff (Timothy). An enjoyable lunch gathering with my friend. Will definitely come again. Nice and beautiful hotel in the centre of Hong Kong.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Excursion37700161959, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
macaroon888 wrote a review Nov 25
hong kong24 contributions18 helpful votes
love its breakfast and dinner buffet w many variety of food. food stations are never empty and regularly refilled. Dim sums are served during breakfast and the har gou (shrimp dumplings) is worth a try. The deep fried wontons and instant cooked wontons served during breakfast are probably the best amongst all the 5 stars hotels we visited. Seafood served during dinner time is fresh and yummy. Hairy crabs are included during this season without extra charges. They are of good size and high quality. The oysters they used to serve are my husband's favourites. MO's pastry and desserts are always the best. Service is consistently superb. Thanks to Jacky and his team for taking care of us during our stay and of course, the almond croissant he brought us fresh from the bakery shop knowing that we missed it.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: go to other floor which is opened for breakfast when it gets busy at the clippers lounge so that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear macaroon888, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jay wrote a review Nov 25
1 contribution
Mandarin Oriental service is always excellent. We went to their Clipper lounge for my daughter's birthday and we enjoyed the dinner. The food and the staffs are excellent especially the staff named Paul Kong he was very attentive, he always check satisfaction with us and make sure that we have everything we need. We will surely be back!
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Jay052722, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex_fung wrote a review Nov 24
7 contributions
+1
This is the first time we have had a staycation in MO for our wedding stay. It was undoubtedly the best hotel we have ever stayed in in Hong Kong. To start with, I called the reservation team to seek some advice on our stay. It is highly appreciated that the receptionist Rainnie, who is very passionate and patient explained the room category, price comparison and decoration advice in detail. It does help us a lot with my plan. Thanks a lot for her hospitality! After getting into my room, I could see the hotel room was nicely filled with wonderful decorations. We also received some welcome amenities from the guest relation team! Super thanks to Florence who had prepared these things to leave us amazing memories with MO! Overall, the suite, environment, and food were so excellent. Highly recommend this hotel if you would have any special celebration. We will definitely come back for our wedding anniversary after!
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 5 days ago
Dear alexlui16, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated our service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$366 - $432 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, hong kong hotel hong kong, mandarin hong kong, hong kong mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
494
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MANDARIN ORIENTAL, HONG KONG - Updated 2022 Prices & Hotel Reviews

Frequently Asked Questions about Mandarin Oriental, Hong Kong
Which popular attractions are close to Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.2 miles), Hong Kong Pub Crawl (0.3 miles), and Lan Kwai Fong (0.2 miles).
What are some of the property amenities at Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Hong Kong?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Oriental, Hong Kong?
Conveniently located restaurants include Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, Man Wah, and The Aubrey.
Are there opportunities to exercise at Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, Hong Kong have airport transportation?
Yes, Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Hong Kong located near the city center?
Yes, it is 0.10 miles away from the center of Hong Kong.
Are any cleaning services offered at Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.