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Mandarin Oriental, Hong Kong

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Traveler (7535)
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About

#4 of 603 hotels in Hong Kong
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.4
2023 Travelers' Choice Best of the Best
In the middle of the Central district, Mandarin Oriental, Hong Kong is ideally located for all major attractions. With a refined design reflecting our Oriental heritage, our rooms and suites are some of the most spacious in the city. Our nine restaurants and bars offer a range of cuisine and dining experiences. Escape the stresses of the city with our luxurious spa and leisure facilities. We can easily cater for all manner of meetings and events with our excellent staff and outstanding facilities. Whether you'd like to swim, work out or just relax, we can help you make the most of your leisure time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid internet
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Chinese, Japanese and 1 more
5.0
5.0 of 5 bubbles6,449 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, the Mandarin Oriental, Hong Kong, is lauded for its impeccable service and central location ideal for exploring local attractions. Guests are enveloped in an atmosphere of classic elegance fused with modern luxury, which, along with the hotel's scrupulous cleanliness, contributes to its high value perception. While the opulent spa and diverse dining options stand out, some guests feel the rooms, despite their cleanliness and amenities, could use an update.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Exceptional
Cleanliness
Meticulous
Service
Attentive
Amenities
World-class
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6449Reviews28Q+A100Room tips
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Gerard K wrote a review Yesterday
Scituate, Massachusetts52 contributions
Centrally located in Central Walk to everything The hotel like Hong Kong itself seems old and not cheery Checkin was somewhat chaotic The lobby is not tranquil The room was great as was the club floor Once again a free pour of Ruinart champagne
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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marco wrote a review May 2023
London, United Kingdom6 contributions
+1
Hotel's Favorite
One of best stay in my life. I have club access room what it was extraordinary. Hotel itself is extreme level of luxury. Great choice of restaurant and amazing room service dining. The best part it’s service. After some misunderstanding for booking via travel agent. I want special thank to Mr Wingo operational director. To make my stay special and also greet me help with luggage to airport express station. Service and food was fantastic. Very comfortable bed with high quality egyptian cotton bedding feel like silk. Turn down service was fantastic too. Just the best. Thank you so much again Mandarin Oriental HK team. So looking forward to be back again soon.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded May 7, 2023
Dear Hrvoje_london, Thank you very much for visiting the Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an overall enjoyable experience, appreciated our food and service, recognized Wingo. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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@Karlaschubert wrote a review Mar 1
3 contributions
As soon as I arrived from my trip, I heard the news that was happening in the city. Hairdresser Breno is back in Hong Kong. I promptly booked my appointment. Having my hair taken care of by him is an excellent experience. Always pay attention to tones and nuances. Very attentive to details. I feel much safer knowing that my hair is in good hands! The massage during the wash is also unique! Breno, welcome back and I will visit the salon more often, as everyone is very sweet and I know I'm in good hands! Thank you all the time.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Chi Kin wrote a review Feb 2024
Hong Kong, China1 contribution
+1
We had beef tenderloin and seabass fillet for our dinner and both of them were very delicious. Staffs were very friendly and attentive especially Timothy who always wearing a smiling face made us felt very comfortable. Highly recommended.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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shane b wrote a review Feb 2024
1 contribution
The Mandarin Oriental in Hong Kong is an iconic and lovely place to stay. The service is impeccable, amenities lovely, and the ambiance is all you could ask for. Alyss with Guest Relations was incredibly helpful, and the entire team was always looking to help in any way they could. I highly suggest the hotel, both due to its location and high quality, but also for a lovely overall experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear shanebJ3189CS, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated tour service, recognized Alyss. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aswin r wrote a review Feb 2024
Bangkok, Thailand4 contributions
Very comfortable hotel. Near to branded shopping area. Only drawback was no indian/vegetarian option for breakfast. Other wise the memento’s during turn down service was top notch. Overall hotel was really great. Andy was very friendly at the front desk.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 5 days ago
Dear aswinreddy234, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated tour service, recognized Andy. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MiuMel wrote a review Feb 2024
Melbourne, Australia218 contributions
Mandarin Oriental is one of the luxury hotels in Hong Kong with a long history but still maintains the facilities in excellent condition. The best part of our stay was their five-star Aisan services, which we greatly appreciated. Our family stayed there over the Chinese New Year period, and of course, the place was full of people and was filled with lots of activities. However, once you stepped into the escalators, you would almost be immersed in a calm and peaceful mood. We made full use of the Mandarin Club facilities, and the club service is also part of why I would return to this hotel when I revisit Hong Kong. CoCo and her team made my Club experience unforgettable. They presented themselves well with excellent manners, and their services were exceptional but never over the top. Each staff in the Club remembered precisely what I liked for breakfast and my favourite evening drink. The Club offers a quiet environment for guests to enjoy the infamous Victoria Habour with a glass of champagne or a cup of English breakfast tea. The housekeeping team was another asset to this hotel. They were professional and quietly competent. My husband got one of his best haircuts in the Barbershop while I had a relaxing massage at the spa. The lady at the spa mixed up my afternoon tea order but quickly fixed the error with an apologetic look. Her incredible talent in turning a potentially negative experience into a positive memory impressed me. If I pick the Raffles Hotel in Singapore, I will nominate Mandarin Oriental as my favourite Hong Kong.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 5 days ago
Dear N Y, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated tour service, recognized Coco. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeremy S wrote a review Feb 2024
France1 contribution
Had an amazing time at the restaurant! The food was very good, and the staff, especially Janice and Jamie, were incredible. They made me feel like a VIP. Shoutout for recommending the scones – they were a tasty surprise! Overall, a fantastic experience!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 5 days ago
Dear X527QEjeremys, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated tour service, recognized Janice and Jamie. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan R wrote a review Feb 2024
1 contribution
The Mandarin Barber is always excellent. Barber Snowman did me a fine snip this week, though I’ve had great cuts with many of the barbers here too! It is the best barber you will find in Hong Kong and they look after you well. They also sell a few grooming products as well. Overall a top quality barbers.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 5 days ago
Dear danrN7842QW, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us at The Mandarin Barber, appreciated our service, recognized Snowman. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tour66204957450 wrote a review Feb 2024
1 contribution
First time to have my Haircut in the salon. I would like to thank Carol my hair stylist for doing a great job of making me look good with my new haircut. Highly recommended. She is amazing. I would like to thank Jasmine for washing my hair with her gentle touch and the concierge Lisa and the rest of the staff for their hearty warm welcome. Will definitely come back again for my next haircut.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 6 days ago
Dear Tour66204957450, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us at The Mandarin Salon, appreciated the haircut service from Carol, recognized Jasmine and Lisa. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$506 - $743 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, hong kong hotel hong kong, mandarin hong kong, hong kong mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
447
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MANDARIN ORIENTAL, HONG KONG - Updated 2024 Prices & Hotel Reviews

Frequently Asked Questions about Mandarin Oriental, Hong Kong
Which popular attractions are close to Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.2 miles), Lan Kwai Fong (0.2 miles), and Mid-levels Escalator (0.1 miles).
What are some of the property amenities at Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Hong Kong?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Oriental, Hong Kong?
Conveniently located restaurants include BRAZA Churrascaria Brazilian Steakhouse, Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, and Man Wah.
Are there opportunities to exercise at Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, Hong Kong have airport transportation?
Yes, Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Hong Kong located near the city center?
Yes, it is 0.10 miles away from the center of Hong Kong.
Are any cleaning services offered at Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.