Mandarin Oriental, Hong Kong
4,405 reviews
#3 of 797 Hotels in Hong Kong
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5 Connaught Road Central Central, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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360
Panoramas (77) Room & Suite (1391)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 797 hotels in Hong Kong
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 55 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Wifi
Paid internet
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Wine / champagne
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Chinese, Japanese and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
387Restaurantswithin 0.3 miles
68Attractionswithin 0.3 miles
Contact
5 Connaught Road Central Central, Hong Kong China
Name/address in local language
Getting there
CentralMass Transit Railway (MTR)1 min
Hong KongMass Transit Railway (MTR)5 min
4,405Reviews27Q+A100Room tips
Reviews
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Popular mentions
We had an enjoyable/ relax staycation at The Mandarin Oriental HK. The room was decorated with rose petals and a bunch of flowers for me. The package included the breakfast & in- room dinner. In addition, the hotel gave me 2 bottles of wine (white & red). The food was excellent. The overall rating was exceed expectation.
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear gns888, Thank you very much for staying at Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable stay with us, appreciated the dining experiences and our services. We truly appreciate your kind support and look forward to the immense pleasure of welcoming you back soon. Best regards, Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
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+1
We spent one night here on my birthday also Valentine’s Day and i must say that everything was excellent. Once again, thank you MOHKG Team for all the thoughtful arrangements. As for the room, was very neatly kept, clean, and comfortable. - Spectacular Statue Square view and Central City View - User friendly and High tech Facility in room (Apple airplay, Full HD TV, Speaker, Japanese Toilet) - Environmental protection concept for the Diptyque amenities arrangement - Classic Mandarin Oriental Hong Kong Style In room dining experience, was high quality and delicious - In room mandarin grill dinner set (smoked-salmon, Beef Wellington, Mille-feuille) - In room breakfast set (Chinese set and western set) About the club lounge, I can tell Hannah and the team had put a lot of effort into it. - Fabulous interior design, feel like a home (i love the theme color) - High quality of food (wine, dessert, chafing dishes) I would have to say MOHKG GR Team(Vivien, Florence, Bonita) they are indeed one of the top GR teams in town and even all of my friends who stayed at Mandarin Oriental Hong Kong recently agreed. - Professional team and service, smile always - Surprising every time, always send me a warm caring during my stay - They remember so well Over all, their team spirit and conscientious communication really make our every stay memorable and enjoyable, that’s why I would definitely recommend Mandarin Oriental Hong Kong to all for you for having a luxuries family trip.…
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Date of stay: February 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear LLSZebadiah, Thank you very much for staying at Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable stay with us, appreciated the dining experiences and our services, recognised Hannah and her team, Vivien, Florence and Bonita. We truly appreciate your kind support and look forward to the immense pleasure of welcoming you back soon. Best regards, Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
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Very nice accommodation experience in Manderin Orienital. It is very happy that they upgraded us for my boyfriend birthday celebration. The suite is neat and tidy, and super big. The service is also excellent which exceeded my expectation. I am appreciate with their sincere attitude.
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear PhoebeWCM, Thank you very much for staying at Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are delighted to read that you had an enjoyable stay with us and appreciated our service. We truly appreciate your kind support and look forward to the immense pleasure of welcoming you back soon. Best regards, Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
Read more
+1
My husband and I are the third time to stay at this hotel. The room is very clean and tidy with very nice harbour view. The food is delicious. All customer services staff we met are very polite. Vivian from Cafe Causette is very helpful to arrange my special request of the dinner. Also, we would like to express our special thanks to your front desk staff Ava Pun. Ava is a very friendly and helpful lady. Her consideration and professional attitude added our enjoyment and made us great memory. Thank you very much to Mandarin Hotel and all staff.
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear WongWaiman, Thank you very much for staying at Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are delighted to read that you had an enjoyable stay with us, appreciated the dining experiences at Cafe Causette, recognized Vivian and Ava. We truly appreciate your kind support and look forward to the immense pleasure of welcoming you back soon. Best regards, Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
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My family and I stayed at the Mandarin Oriental and booked their Staycation package. Upon arrival, we had lunch at the Clipper Lounge. It was full, but it did not feel crowded. The restaurants had free-standing wooden screens to separate the tables. Much classier than the plastic screens. The food was sumptuous, as expected. The Caesar salad that my daughter ordered probably had two bunches, enough vegetable in-take for the whole family. Our HarbourView Suite was beautifully appointed with a spacious living room, a large King sized bed and a lovely bathroom with the bathtub overlooking the Victoria harbour and the Ferris wheel. The staff arranged special amenities for our girls, with cookies, candies and cakes. This is a great staycation package especially for those with children, as the children can go to a one-hour activity whilst parents can go to the Spa. The room was impeccably clean - no eczema flare up for my daughter. Bath amenities were prepared for the children, as well as two pairs of pink slippers prepared inside the wardrobe for use. These were very thoughtful touches. Since the view of the Victoria Harbour and Statute Square was so nice, we had dinner through In Room Dining. They set it up nicely for you, as if you were having dinner at the restaurant, except in the comfort and privacy of your own room. All the staff from Guest Services to In Room Dining to Housekeeping to the Spa were extremely courteous and friendly. They were sincere and warm. Special mention to Florence and Bonita from Guest Services who assisted us with the check-in and taking care of the children for their activities; the ladies at the Spa, Glenna and Geneva, Hema my spa therapist. All the staff at this hotel makes you feel warm and welcomed. There are many five star hotels in Hong Kong with different packages to choose from. However, based on just from the stay experience ourselves, The Mandarin Oriental would be my top choice. We would choose to come back here again in the near future.…
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Date of stay: February 2021
Service
Helpful
Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear MomsBeenThere, Thank you very much for staying at Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable stay with us, loved the dining and spa experiences, appreciated our arrangements for your daughters, recognized the courteous services from the team. We truly appreciate your kind support and look forward to the immense pleasure of welcoming you back soon. Best regards, Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
Read more
PRICE RANGE
$359 - $595 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, hong kong hotel hong kong, mandarin hong kong, hong kong mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
499
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Hong Kong
Which popular attractions are close to Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.2 miles), Hong Kong Pub Crawl (0.3 miles), and Central (0.2 miles).
What are some of the property amenities at Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mandarin Oriental, Hong Kong?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Oriental, Hong Kong?
Conveniently located restaurants include Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, BRAZA Churrascaria Brazilian Steakhouse, and Man Wah.
Are there opportunities to exercise at Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, Hong Kong have an airport shuttle?
Yes, Mandarin Oriental, Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Hong Kong located near the city center?
Yes, it is 0.10 miles away from the center of Hong Kong.
Are any cleaning services offered at Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Hong Kong offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.