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Prince Hotel (Marco Polo Hotels)

Traveler (221)
360
Panoramas (8)
Room & Suite (242)
Certificate of Excellence

About

#52 of 746 hotels in Hong Kong
Location
Cleanliness
Service
Value
Certificate of Excellence
Amongst Hong Kong's top business hotels, Prince is in the heart of Tsim Sha Tsui in Kowloon. The hotel is on the doorsteps of the China Ferry Terminal and Harbour City - Hong Kong's largest shopping complex of more than 450 shops featuring the world's leading brands. Comfortable and spacious, the 394 guestrooms and suites come with a comprehensive range of business services and facilities. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, international calls (10 designated regions including Australia, China, Germany , Japan, Korea, Taiwan, Thailand, the Philippines, the UK and the USA) and Wi-Fi hotspot.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Salon
Free internet
Wifi
Internet
Restaurant
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbor View
Languages Spoken
English, Chinese, Japanese
Hotel links
Visit hotel website

Location

Full view
Neighborhood
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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1,511Reviews
19Q+A
100Room tips
Traveler rating
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Popular mentions
Hello This month (Jul - 2019) I traveled to Hong Kong and stayed at the Prince (Marco polo) hotel, floor 16. I got a very worm hospitality by the continental club team and very professional treatment so i could work very efficiently during this travel. the club and the room is perfectly clean and organized. the food was very tasty and a lot of variety, the team always ask you if you need something, want any food or any drink and helps you to be focused on your business. this place is also equipped with all what you need (electricity adapters, wifi, personal accessories, meeting rooms, drinks , exchange money, luggage storing and all you need when you are away from home, even at late hours. I would like to thank especially to Ms Moon Tang who was always smiling and was very caring for our comfort during our stay.
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Response from HelenTan_MarcoPolo, Manager at Prince Hotel (Marco Polo Hotels)
Responded 4 days ago
Dear avim218, Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay. It will sure give us the greatest pleasure to share your comments with the team in particular Moon Tang, our Guest Relations Supervisor of Continental Club, as we are sure she will be most appreciative of your compliments. It is indeed a pleasure to read about the satisfaction of our customers. Please rest assured that Prince Hotel will always remain your “home away from home” and that we will continue to strive to make you as comfortable as possible whenever you are here. We look forward to welcoming you back to the Prince Hotel soon. Yours sincerely Helen Tan Hotel Manager Marco Polo Hotels – Hong Kong 
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Hotel's Favorite
This is one of those upscale hotels worth paying for. Rooms are spacious and it's great for groups/families. This hotel has been around for years, but rooms are properly maintained and that gives me reason to come back. Customer service is excellent! Location is very good, near both Star Ferry and MTR stations, plus being in the center of Tsim Tsa Tsui which is one of the most convenient areas to stay to visit Hong Kong. Below the hotel is the Harbour City Mall which was a great indoor place to eat and shop if you decide not to go out to the crowded streets. And it's also connected to Ocean Terminal, with another stretch of shops and restaurants, plus access to the Star Ferry and Cruise Terminal. Across is the Kowloon Park, which is a very nice place to relax amidst the city's busy life all around it. From airport, you can take the airport express train and complimentary shuttle bus right to the hotel. We've stayed in both continental and non-continental floors and rooms and service are both excellent. But the continental floor is highly recommended especially if you have time to spend in the hotel like having proper breakfast, and mid-day rests for example. There is a lounge that offers a great breakfast selection and mid day drinks and both hot and cold snacks as well and some space to read and relax or have a chat with the rest of your group mid-day.
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Response from HelenTan_MarcoPolo, Manager at Prince Hotel (Marco Polo Hotels)
Responded Nov 7, 2018
Dear kormensandiego, Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. It is indeed a pleasure to read about the satisfaction of our customers. Please rest assured that Prince Hotel will always remain your “home away from home” and that we will continue to strive to make you as comfortable as possible whenever you are here. We look forward to welcoming you back at the Prince Hotel soon. Yours sincerely Helen Tan Hotel Manager Marco Polo Hotels – Hong Kong 
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Very greate place, excellent service, very clean and comfortable room. Additional thanks to Moon. It was my best time. The breakfasts are very good. A lot of different food. The launch time is very convince. The team are always smiling and trying to help.
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Response from HelenTan_MarcoPolo, Manager at Prince Hotel (Marco Polo Hotels)
Responded 5 days ago
Dear borisk818, Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. We strongly believe that our associates are our greatest asset, and we are indeed proud of them. We will be more than happy to share your kind comments with the team in particular Moon Tang, our Guest Relations Supervisor, as we are sure she will be most appreciative of your compliments. We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Prince Hotel soon. Yours sincerely Helen Tan Hotel Manager Marco Polo Hotels – Hong Kong 
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Towards the end of my stay in HK, there was a protest near the hotel. The lounge ladies were aware that i was travelling with my two young kids and made it a point to get my contact details so that they can keep me update on the situation near the hotel and the protest as I had planned to stay in HK island for the day. They kept me updated on the situation and made sure I was back in hotel later in the night. Thank you for making the extra effort to ensure our safety.
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Review collected in partnership with Marco Polo Hotels
Response from HelenTan_MarcoPolo, Manager at Prince Hotel (Marco Polo Hotels)
Responded 1 week ago
Dear estherwei, Thank you very much for taking your time to review us on TripAdvisor. We are thrilled that our guests care to recognize us for a job well done. It will sure give us the greatest pleasure to share your comments with the Continental Club team as we are sure they will be most appreciative of your compliments. We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement. We look forward to welcoming you back at the Prince Hotel soon. Yours sincerely Helen Tan Hotel Manager Marco Polo Hotels – Hong Kong 
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My parents and sister were there in Hong Kong over the weekend last April and of course stayed in Marco Polo Prince Hotel, our home in Hong Kong. They wanted to commend and thank the help given by the whole Concierge Staff for being so helpful in ordering the Chinese medicine (Ling Chi). We have been staying at Marco Polo Prince hotel for 20 years now and each and every stay was like going back to our family home, with all the staff welcoming us warmly and making sure our stay would be delightful.
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Response from HelenTan_MarcoPolo, Manager at Prince Hotel (Marco Polo Hotels)
Responded 2 weeks ago
Dear milmik, Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay. We will be more than happy to share your kind comments with the Concierge team as we are sure they will be most appreciative of your compliments. It is indeed a pleasure to read about the satisfaction of our customers. Please rest assured that Prince Hotel will always remain your “home away from home” and that we will continue to strive to make you as comfortable as possible whenever you are here. We look forward to welcoming you back at the Prince Hotel soon. Yours sincerely Helen Tan Hotel Manager Marco Polo Hotels – Hong Kong 
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PRICE RANGE
$155 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince hong kong hotel hong kong, prince hotel hong kong, hong kong prince hotel
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
394
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