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Marco Polo Hongkong Hotel

#47 of 697 Hotels in Hong Kong
Certificate of Excellence
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2,211 Reviews from our TripAdvisor Community

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Showing 1,639: English reviews
Wye Valley
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved Kowloon more than Hong Kong so spent more time on the Kowloon side. Star Ferry only minutes away so visited HK too for a visit to the peak and shopping - short stay before travelling on to NZ.

Helpful?
Thank WyeValleyHavana1
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear WyeValleyHavana1, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Marco Polo Hongkong Hotel. With warm regards from the world’s most dramatic... More 

Singapore, Singapore
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Accompanying my husband on his business trip here. The location is excellent as his office is in the adjoining complex and I can walk to the harbour, shopping malls, museums and easy access to MTR and Star Ferry. The staff are so friendly and helpful that we have chosen to stay on for our few days holiday. As I mention... More 

Helpful?
Thank Sandy H
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Sandy H, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We hope you enjoy the remainder of your stay.... More 

Porto, Portugal
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Localização do melhor, simpatia e limpeza irrepreensível. O ingles dos funcionários podia ser melhor. Não experimentei refeições do hotel. / Best location ever and cleaning team. Nice staff. Didnt try the food.

Helpful?
Thank JoanaCTRA
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear JoanaCTRA, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. Rest assured that we will continue to place utmost priority... More 

Geneva, Switzerland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The location is excellent. We just had a bad experience at check-in, we asked for an extra bed for my child in my reservation. At check-in, we were told that the bed was big enough for three. At 1 am on the morning, we were too tired to fight. I spent not a good night as children move a lot... More 

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Elena S
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Elena S, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for not having an extra bed available on your arrival and regret the oversight of your request. Rest assured that your preference for an extra bed for your child has been... More 

Los Angeles, California
Level Contributor
162 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The location for this hotel is central for taking the MTR (subway), the Star ferry and great shopping. If you didn't want to go outside you could go from the Kowloon side and get to the Hong Kong side without ever having to go outside. Great underground passageways. There is a cell phone in each room each guest can use.... More 

Helpful?
Thank dahlia8
Hong Kong, China
Level Contributor
345 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Attended a conference at the hotel. The service was good, i was welcomed at the door and showed direction to the venue. Served coffee which was good. During coffee break, the pastries were delicious. Unlike conference rooms in other hotels, the ceiling to the room is very low, felt a bit pressured. Conference included lunch which is Chinese. The food... More 

Helpful?
Thank Christine T
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Christine T, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the food that was served whilst you were having meeting in our function rooms during your recent visit. Rest assured that we have... More 

Nieuwerkerk aan den Ijssel, The Netherlands
1 review
4 of 5 stars Reviewed 6 days ago NEW

very good hotel at great location, room was very nice and clean, great bed and cushions, very complete and recommend it to you. just stay there one night but want to come back again. if you have less time, then this is the best location in HK.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank bart984
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear bart984, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Limassol, Cyprus
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

perfect location.direct access to the harlbord.in the heart of malls and restaurants. very nice place to walk around .clean hotel and very good service.polite staff and excelent service.very nice lounge bar at the side of the hotel.

Helpful?
Thank CHRISTIANACHRISTOFI
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear CHRISTIANACHRISTOFI, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

The hotel is really well placed. Near to TST ferry station, Lane Crawford Store & buying mall. This is really the only advantage, because in general terms the hotel became old, and expensive. service is good, everything is good, but you can find much better value for this price.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank A TripAdvisor Member
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear TripAdvisor, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comment about updating the hotel facilities has been noted. Rest assured that this shall be on the top of our "to do" list when future refurbishment plan takes place. We thank you for your... More 

Manila, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love this hotel especially the Continental Club floor. Will always stay in Marco Polo when I'm in HK. The staff are courteous and very helpful. The location is perfect too. I highly recommend this hotel to all travellers!

Review collected in partnership with Marco Polo Hotels

Helpful?
1 Thank joannemp2016
JMOng, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear joannemp2016, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Chinese, Cafe, International, Sushi, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $186 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#43 Luxury Hotel in Hong Kong
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