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Marco Polo Hongkong Hotel

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#49 of 698 Hotels in Hong Kong
Certificate of Excellence
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2,263 Reviews from our TripAdvisor Community

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Showing 1,667: English reviews
Makati, Philippines
2 reviews
5 of 5 stars Reviewed today NEW

One of my favourite places to stay in Tsim Sha Tsui! Why...? 1) The rooms are a good size for Hong Kong. 2) The hotel is attached to the huge Harbour City shopping complex. 3) It is easily accessed from the MTR and Star Ferry. 4) And the best part...? My room's "handy" complimentary smartphone keeps me and my friend... More 

Helpful?
Thank lizachan25
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

First time visiting Hong Kong. This hotel was highly recommended by family member. Excellent location, great room and service. Definately a place to be as everything is within walking distance. Very close to Harbor to take a ferry to visit central Hong Kong. Breakfast is good with lots of different variety. Excellent excellent excellent for the price we pay.

Helpful?
Thank Dharmesh G
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Dharmesh G, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Cabanatuan City, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great service, as always expected from Marco Polo Hotels. Will come back in the future. Excellent location, great staff, clean and spacious rooms, many amenities at hand and its proximity to almost everything we need make this hotel our hotel of choice whenever in Hongkong.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank EEnrileJR
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear EEnrileJR, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is my favorite place to stay in at HK. It almost feels like home. If your main reason in visiting HK is to shop, then I highly suggest that you stay here. It is basically connected to Harbor City, the largest shopping arcade in HK. The shops are mostly designers. The rooms are clean, however they smell like cigarettes... More 

Helpful?
Thank Abegail S
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Abegail S, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the smell of cigarette smoke in your room during your recent visit. Rest assured that necessary action has been taken to ensure the smell problem... More 

Eau Claire, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel was attached to a huge mall that made purchases and enjoying times out of the wet rainy season weather enjoyable. The room was large and beds were comfortable. The breakfast was well presented and fresh. The WIFI was awful and unusable and the room felt dated, especially the bathroom.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Paul J
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Paul J, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the wifi connection in your room during your recent visit. Rest assured that our team will look into addressing this accordingly. Your comment about updating... More 

Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

On my first business trip to Hong Kong, I was steered by colleagues toward the Marco Polo as the place to stay, and I am glad I took their advice. As all the other reviews have said, the location cannot be beat. The views of the harbour and Hong Kong skyline (particularly at night) are amazing. You are surrounded by... More 

Helpful?
Thank Alan S
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Alan S, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We apologize for any inconvenience you may have encountered with odours and noise disruption in your room during your recent stay. Rest assured that we have taken the necessary action to rectify the smell... More 

Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed at Marco Polo for a week and had a wonderful stay there. The hotel meets the standards of a great business hotel, rooms are well equipped with large bathrooms and comfortable beds, and most importantly air conditioning. The hotel features a sports gym and a swimming pool, as well a main restaurant and in-house Japanese restaurant. Breakfast was really... More 

Helpful?
Thank Cloud-V-Waves
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Cloud-V-Waves, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Sydney, New South Wales, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a club room which was definitely worth the extra cost. The view was amazing,staff so friendly and helpful. All the extras were fantastc especially the drinks & canape between 5.30-8.30. Overall a lovely week.

Helpful?
Thank Fiona R
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Fiona R, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Bangkok, Krung Thep, Thailand
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Like I said , when in HK, I am always here. Tried others and either it's over priced ( like anything else in HK) or it's not logistically inconvenient. I've been staying here since late 80's and up until today the hotel has been renovated simultaneously over the years. It is still one of the hotels of such location that's... More 

Helpful?
1 Thank Chappy C
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Chappy C, Greetings from the Marco Polo Hongkong Hotel. Thank you for being a loyal patron of Marco Polo Hotels and for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every... More 

Bangkok, Thailand
Level Contributor
74 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The Marco Polo Hong Kong Hotel’s main selling point is its location but otherwise the property itself is a disappointment. While check-in was smooth and without incident the check-in queue was very busy necessitating a 15 min wait in line. Then check-in is not until late in the afternoon at about 4pm. Clearly it is a very popular hotel for... More 

Helpful?
Thank BritinBangkok
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear BritinBangkok, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Chinese, Cafe, International, Sushi, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $184 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#45 Luxury Hotel in Hong Kong
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