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Marco Polo Hongkong Hotel

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#48 of 697 Hotels in Hong Kong
Certificate of Excellence
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Marco Polo Hongkong Hotel
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2,251 Reviews from our TripAdvisor Community

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Showing 1,663: English reviews
Eau Claire, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel was attached to a huge mall that made purchases and enjoying times out of the wet rainy season weather enjoyable. The room was large and beds were comfortable. The breakfast was well presented and fresh. The WIFI was awful and unusable and the room felt dated, especially the bathroom.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Paul J
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On my first business trip to Hong Kong, I was steered by colleagues toward the Marco Polo as the place to stay, and I am glad I took their advice. As all the other reviews have said, the location cannot be beat. The views of the harbour and Hong Kong skyline (particularly at night) are amazing. You are surrounded by... More 

Helpful?
Thank Alan S
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed at Marco Polo for a week and had a wonderful stay there. The hotel meets the standards of a great business hotel, rooms are well equipped with large bathrooms and comfortable beds, and most importantly air conditioning. The hotel features a sports gym and a swimming pool, as well a main restaurant and in-house Japanese restaurant. Breakfast was really... More 

Helpful?
Thank Cloud-V-Waves
Sydney, New South Wales, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in a club room which was definitely worth the extra cost. The view was amazing,staff so friendly and helpful. All the extras were fantastc especially the drinks & canape between 5.30-8.30. Overall a lovely week.

Helpful?
Thank Fiona R
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Fiona R, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Bangkok, Krung Thep, Thailand
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Like I said , when in HK, I am always here. Tried others and either it's over priced ( like anything else in HK) or it's not logistically inconvenient. I've been staying here since late 80's and up until today the hotel has been renovated simultaneously over the years. It is still one of the hotels of such location that's... More 

Helpful?
1 Thank Chappy C
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Chappy C, Greetings from the Marco Polo Hongkong Hotel. Thank you for being a loyal patron of Marco Polo Hotels and for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every... More 

Bangkok, Thailand
Level Contributor
72 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Marco Polo Hong Kong Hotel’s main selling point is its location but otherwise the property itself is a disappointment. While check-in was smooth and without incident the check-in queue was very busy necessitating a 15 min wait in line. Then check-in is not until late in the afternoon at about 4pm. Clearly it is a very popular hotel for... More 

Helpful?
Thank BritinBangkok
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear BritinBangkok, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at... More 

Quezon City, Philippines
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed as a group and availed of the breakfast buffet. Pre-arrival/booking experience: We booked directly via the official website. While the website wasnt the most user-friendly in terms of functions, the support email staff was very friendly and accommodating. We had a number of revisions in our booking requirements and they were able to accept and entertain our requests.... More 

Helpful?
Thank deannedalisay
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear deannedalisay, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the check-in service and when you were carrying your luggage up and down the lobby steps during your recent visit. Our Front Office team has been... More 

Shanghai, China
Level Contributor
182 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Went to HK for a business trip. First time staying at the Marco Polo Hotel (previously Hong Kong Hotel). The location is just superb. A few minutes to my office, 5 mins to MTR, 5 mins to Star Ferry. And lots of restaurants and shopping that you don't even have to go out if its raining.

Helpful?
Thank Keren C
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Keren C, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The room is great, big space. The best location, department store, restaurant, transportation around there is perfect. The price is reasonable. They give u a handy for using wifi when you are going out. But a bit long time for check in process. Anywhere there is the good choice to stay when you visit HK

Helpful?
Thank Jattawasri J
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Jattawasri J, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When I. Travel to Hong Kong, I always stay at the Marco Polo Hotel in Kooloon. It is right at the ferry station and it is practically located for work and fun in Hong Kong. The rooms are nice enough, it is clean and located by the mall on the water. I get my workouts in close by at the... More 

Helpful?
Thank robert j
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear robert j, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Chinese, Cafe, International, Sushi, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Price Range: $186 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#44 Luxury Hotel in Hong Kong
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